Platinum Auto Exchange

1886 S Elmhurst Rd
Mount Prospect, IL 60056

http://www.platinumautoexchangeinc.com

Sales: (847) 416-2894

Today 9:00am - 6:30pm

(Closed Now)

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Sales Reviews (24)

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Jack

Oct 9, 2017

They answered my questions very quickly and I almost bought the car but I found a better one.

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jackwhite231

Jul 25, 2017

Great cars at a great price! These guys don't play games like other dealers. Although I had trouble finding them I had a great experience.

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Guru91VXH

Jul 16, 2017

Nice vehicles great service.

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Steve

Jul 1, 2017

Drive 100 miles to see vehicle. It was missing the air filter and cover, power seat switch fell off the seat and didn't work. Multiple places of body damage on truck. Was. It told about any of this on the phone. Pictures did not show damage. STAY AWAY FROM THIS SCAM OUTFIT!

2 of 5 people found this review helpful.

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GuruGW8N

Jun 29, 2017

The dealer responded in a timely manner and sent me information on the vehicle via email. We ultimately decided to not go see the vehicle.

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Samson

May 25, 2017

professional

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Kevin

Apr 15, 2017

The price on the window is thenorice they sell for. Which is not bad and the price was good. There were a few things that needed to be fixed before I would buy the jeep and they took care of it for me. Good experience all around and got financing for me as well.

1 of 2 people found this review helpful.

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James

Mar 6, 2017

He didn't answer all my questions, I also was not impressed by other reviews I read. With them being so far away I didn't want to take a chance on vehicle condition.

4 of 5 people found this review helpful.

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Joe

Jan 12, 2017

They were helpful, and honest. I recommend them...

4 of 5 people found this review helpful.

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SatishKumar

Dec 31, 2016

I drove about two hours from Michigan, and, finally!, I was I was able to find a car since I was searching for couple months . They have a verity of cars with competitive prices. I met mark... He didn't pay attention to me at first, but he was helpful and honest when he realized that I was serious and I wanted to buy the car. The place is hard to find since it's inside a business center. The car that I bought is in an excellent shape, and I've been driving it for couple months without no issues. My friend recommended this place for me, and I recommend this place too!

10 of 11 people found this review helpful.

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Butcher704

Nov 27, 2016

The pictures are taken at specific angles to omit damage. The wagon had more damage than expected and the check engine light was on.

15 of 17 people found this review helpful.

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ALCIDIEL

Nov 24, 2016

The car they offered to me it wasnt as show on internet. Many things in the car its not working. Navigation not working, bad whells, many lights doesnt working. And all they say is: "sorry, I understand you". But dont solve the problem. So, I dont recommend them to anyone.

14 of 17 people found this review helpful.

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Joe

Oct 20, 2016

I bought a Mercedes c300, and It's the car that I've always wanted. The price wasn't negotiable, but it still a good deal. I would recommend this dealership.

7 of 8 people found this review helpful.

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Leonardo_123

Oct 13, 2016

My car drives amazing! These guys are awesome, and they got a great deals. I've bought a Honda Civic couple weeks ago, and it drives great. The workers there are knowledgeable and kind, and they answered millions of my questions. The selling procedures were simple, and Mike (manager) helped me a lot with that. I would buy another car from the same place. Highly recommended...

3 of 4 people found this review helpful.

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Michaela

Aug 26, 2016

Dealer sent me requested information right away. I purchased a car from Platinum Auto exchange that I was looking for, if you don't care for extra warranty, this is a place to buy. I saved a several thousand $$.

4 of 4 people found this review helpful.

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claverscar

Aug 25, 2016

Short response with limited customer service skills.

4 of 5 people found this review helpful.

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5 Star

Jul 7, 2016

Extremely fast to respond to all of my questions, Very knowledgeable and honest staff.

3 of 4 people found this review helpful.

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jeff

Jul 4, 2016

Our experience was terrible. Though the carfax-like document they showed us claimed no accidents and they verbally reassured us the vehicle hadn't been in an accident, our bank (thankfully) refused us the loan when they determined the VIN number had a damaged frame.

15 of 17 people found this review helpful.

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Martha

Jul 1, 2016

The got back to me quickly.

2 of 2 people found this review helpful.

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RICHARD

Jun 6, 2016

Promptly responded . The cars I enquired about were exactly what I am looking for and the price was very attractive.

2 of 2 people found this review helpful.

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Karla

May 20, 2016

No pressure at all. Very honest and cares about buyer that might spend too much.

2 of 2 people found this review helpful.

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Caroline

May 3, 2016

Didn't pick up the day we were able to drive out and see a vehicle. I only received contact once we got home and I sent an email. I received a call right away. Frustrating. Didn't feel that they cared about our interest. No negotiations.

5 of 9 people found this review helpful.

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Keith

Apr 30, 2016

Called and offered more info just to far to travel with my work schedule

2 of 3 people found this review helpful.

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Moran

Apr 9, 2016

The dealer don't gave me a test drive, if you want to check the car with a mechanic you need to bring him to the car. worst customer service ever. Drove for 46 min for nothing.

8 of 13 people found this review helpful.

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Read 11 old reviews

Janusz

Jun 30, 2015

Thank you. You are the best.

4 of 4 people found this review helpful.

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daniela

May 24, 2015

Good

2 of 6 people found this review helpful.

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Aminata

May 18, 2015

Great

2 of 6 people found this review helpful.

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Aiman

May 10, 2015

Good

2 of 6 people found this review helpful.

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Rachael

May 1, 2015

They got back to me promptly and although they couldn't bring down the price of the vehicle any further in my case, I know they reasonably priced. Good experience over all.

1 of 3 people found this review helpful.

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tom

Mar 3, 2015

Not a very good experience with these guys......The price of the car was changed without me being notified, so I thought one thing but it was different later. The car I bought had power steering problems and the doors don't lock.....to top it off, it takes ten days to receive your car after purchase. .....

5 of 6 people found this review helpful.

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Gilbert

Feb 27, 2015

Nice people very honest. Will recommend very highly

1 of 3 people found this review helpful.

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morten

Mar 12, 2013

Responded quickly to e-mails. Great help from everyone at the firm when we arrived from Denmark. Got to try the car at once. Paperwork expedited quickly. Guided us concerning tax and insurance (out of state). Gave us good directions to get on our way.

0 of 2 people found this review helpful.

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Bob

Dec 26, 2012

I flew to Chicago to purchase my Saab 9-3 and was very happy. Alex, the owner was a little busy but he has great staff to help and they were very able to take care of all the details and get me on the road back to Minnesota quickly. Will was awesome - thanks for the help and Mark took care of all the paperwork. I would purchase a car from them again!

0 of 2 people found this review helpful.

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eddiekrei

May 12, 2012

BEWARE!!! Bad Business Practices Bad Business Practices Bought a car on May 8th, 2012. they said car was fine no major issues, runs great... 2 days later, it needs a new transmission with 40 miles i put on it, not to mention at least five other issues with the car. I got two different mechanics to look and both said the same! Owner Alex, will do NOTHING AT ALL. stay away from! I had an awful experience dealing with BBB, Attorney General and My own Attorney

3 of 3 people found this review helpful.

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cody

Nov 15, 2011

They are horrible.. and makes ure you speak with them before you purchase, The pictures hide the damage to most of their cars and they aren't willing to work with you.... Terrible service

3 of 3 people found this review helpful.

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Platinum Auto Exchange