Platinum Auto Exchange

Callme right away

My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation.

Got back to me quickly and immediately started working with me to close the deal. Answers my questions and provided any document I needed.

Price for the car was ok. The only problem is that you can’t do a test drive till you are approved or have cash on hand. How can you buy something just by looking from out side! Something fishy there. Small dealer or warehouse dealership can get you a loan trough a big bancos like Wells Fargo or chase!‍♂️

I had a good experience with Platinum Auto Exchange. Mark was helpful and efficient and I got a great car.

Good

My wife and I are very happy with our purchase. From start to finish Platinum provided excellent customer service. Responded quickly to all of our inquiries even after hours

Nice, very good

I had been through a rough month - bought a used car, two weeks later it was totaled after a drunk driver hit me - and so was looking to come out whole with another used car when I came to Platinum. Everyone I worked with was super friendly and helpful and sympathetic to my specific needs and issues. They helped me find an amazing car (honestly better than the other car that was totaled) and come out of my ordeal in a better place than I started. I would recommend it to anyone.

I had a wonderful experience purchasing a car here and was attended by Mike.He was extremely patient and knowledgeable about the car that would suit me best in regards to what I was look'ng for. I would definitely recommend a family member or friend to purchase a car here.

It was a long negotiations but in the end everybody was happy. Thank you Hunter and Maria. Mark in finance was wonderful and got us a great deal on a service contract.

Great car! Good price!

Could not have expected anything better. Made it surprisingly quick, easy and pleasant to make the purchase.

The manager was kind and answered questions very professionally.

We changed our mind and didnt pursue the purchase their vehicle, but they did respond quickly to our initial inquiry.

When I made the request, automatically I received the response from him so it was really good.

Answered within a few hours to all of my questions.

wesome customer service, the sales representative Mike was so helpful and explain everything full detail and got me a great deal.

Good service

Contacted me right away with the requested information.

I wish I could give more than just 5 stars!. Their customer service is above and beyond any car lot I have dealt with. they are wonderful they did everything they could to get me the car I wanted, I would highly recommend this place, the entire company is fantastic!! they really stand behind the cars they sell

Went to look at the car. They were polite but seem uninterested in selling us the car. Didn't offer to let us drive it. And they were not open to discussion on the price after we noticed the bad paint job. Again, not rude, but just didn't engage us. Left without even sitting in the car.

Good saler

Quick response

They were great to work with!!

Wasn’t able to buy a car because I couldn’t afford the 27% rate the bank they hooked me up with. I realize I don’t have the best credit buts that’s laughable. A week before I had walked away from a deal that would have put me in a nicer car at 24%. I will stick to reputable dealers or take public trans before dealing with car sharks.

For a fair deal they wouldn't budge an inch on their price. Also they wouldn't take a trade in. I found a newer truck with less miles and $2,500 cheaper. After a few days I talked to the owner and not the secretary. I was told I could get the vehicle for $15,200 out the door. Taxes, title and plate transfer. I was called the next day by the secretary stating I owe more money for plates. I will never buy a vehicle from that car lot again.

Good communication and customer service.

Great Dealership

Great experience, no pressure! Iam glad that I bought this vehicle from them. And I will return in the future if I need another vehicle! If they have a car yor are interested in don't hesitate call them!

I had been through a rough month - bought a used car, two weeks later it was totaled after a drunk driver hit me - and so was looking to come out whole with another used car when I came to Platinum. Everyone I worked with was super friendly and helpful and sympathetic to my specific needs and issues. They helped me find an amazing car (honestly better than the other car that was totaled) and come out of my ordeal in a better place than I started. I would recommend it to anyone.

Good service

Went to look at the car. They were polite but seem uninterested in selling us the car. Didn't offer to let us drive it. And they were not open to discussion on the price after we noticed the bad paint job. Again, not rude, but just didn't engage us. Left without even sitting in the car.

Callme right away

Good

Contacted me right away with the requested information.

Got back to me quickly and immediately started working with me to close the deal. Answers my questions and provided any document I needed.

We changed our mind and didnt pursue the purchase their vehicle, but they did respond quickly to our initial inquiry.

When I made the request, automatically I received the response from him so it was really good.

Answered within a few hours to all of my questions.

Good communication and customer service.

Great Dealership

My wife and I are very happy with our purchase. From start to finish Platinum provided excellent customer service. Responded quickly to all of our inquiries even after hours

The manager was kind and answered questions very professionally.

When I made the request, automatically I received the response from him so it was really good.