Piazza Acura of Reading

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

1001 Lancaster Ave
Reading, PA 19607

Sales: (877) 344-8921

Service: (888) 659-3998

Today 9:00 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 12, 2017
Provided all necessary information.
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Mar 13, 2017
Never got past top level emails. Only wanted to sell in stock SUV's. Never counter offered or provided a quoted price.
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Feb 9, 2017
Good experience
1 of 1 people found this review helpful.
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Oct 8, 2016
Got back right away
1 of 2 people found this review helpful.
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Oct 7, 2016
The sales guy on the phone was very nice and was able to find the car in the lot I was calling and inquiry about he answered my questions. However I was an hour away and I had made arrangements to drive to see the car with my husband. We drove over an hour and the dealership and salesman had 2 days notice before we came. 1st the salesman was to busy to devote his time to me, 2nd It took him 20min to get the key for a test drive, 3 He was dreseed and acted like a tacty saleman that you would think of, 4 he didn't even have enough time to go on the test drive with us, 5 the car that called 2 days before to come look at had not been cleaned on the inside, thereally was sand from the previous owns last beach trip, spots and marks all over (if they knew someone was coming to look at the car why wouldn't they of cleaned it).I was very disappointed in my whole experience with this dealership especially since we drove over an hour.
1 of 1 people found this review helpful.
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Sep 23, 2016
reply was fast
1 of 2 people found this review helpful.
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Sep 6, 2016
Elisa_Lynne
They were lovely.
1 of 2 people found this review helpful.
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Jul 4, 2016
Contact was almost immediate. Unfortunately the vehicle requested was sold the night before.
1 of 1 people found this review helpful.
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Apr 1, 2016
Actually good sales person net work gives good response
1 of 2 people found this review helpful.
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Mar 25, 2016
Responded very fast. But after asking a few questions it took forever to get a response. Not the sales lady I had fault to a degree. She could have told me she was still waiting on a answer. Either way, did not purchase, but the dealings I had were fair.
1 of 1 people found this review helpful.
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Read 22 old reviews
Feb 2, 2016
roffelz
5
Contacted about a Mazda on their lot that had just dropped in price and scheduled a test drive for 5:15 the next day. I arrived an hour early and only had to wait a few minutes for a salesman to take me out. After I decided I wanted the car, they gave me a fair price for my trade and were even able to beat the finance rate I had already secured. F& I was not too pushy and got me in and out. Total time from arrival to leaving (with my new car!) was about 3 hours. Would buy from again.
1 of 1 people found this review helpful.
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Dec 31, 2015
At 72 years old, this was the best experience I've ever had with buying a car. The sales rep was very professional, and there was no pressure to purchase. The used car manager showed us the paperwork that indicated when the car was traded, the trade-in price, the amount of time the car was on the lot (6 months) etc. He also provided a Carfax report. This was an end-of-year transaction and they wanted to move the vehicle. My purchase price was $3,200 below the market value provided BY THE FINANCING INSTITUTION (not Kelley BB or the Black Book). Assuming that the dealership put some money into the car to prepare it for sale, we purchased the car for less than the amount they had in it (their trade-in money plus their prep money). Bottom line - it pays to buy at the end of the year when they're trying to move vehicles and make quotas.
2 of 2 people found this review helpful.
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Dec 31, 2015
Our salesman Nick was informative and not pushy. He was upfront with any questions. Every person we saw there greeted us with a nice "hello", we even got a follow-up call. Would definitely purchase from them again.
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Dec 1, 2015
Great service, friendly sales staff, extremely clean certified pre-owned cars compared to another Honda dealership we tried to deal with.
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Nov 16, 2015
Great team they gave me the price I was looking for and were very easy to work with
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Sep 28, 2015
Heatherdove
The car we test drive was destroyed Inside by a dog (wasn't the Tucson)
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Jul 19, 2015
Keith made my car buying experience so easy and I LOVE my new Mazda CX-5! I highly recommend Keith and Piazza Acura of Reading to anyone looking for a new or used car. Thanks Keith!!
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May 13, 2015
Nice people, just didn't have what I was looking for
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Mar 9, 2015
Excellent
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Nov 30, 2014
Jose was knowledgable, respectful and I secured a very fair deal!
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Nov 28, 2014
Very professional.
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Jul 1, 2014
they were the best price!!!
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Jun 17, 2014
Riz is a good salesman, didn't care much for the manager, Joe.
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May 20, 2014
just ok
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Apr 9, 2014
I felt their ad was likely a phishing item to get people to respond (price was "too good to be true" and when they contacted me, the "car just sold") - but at least they got back to me.
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Mar 29, 2014
excellent
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Jan 7, 2014
great follow up
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Dec 1, 2013
warnerlp60
Was treated well from the first phone call to the close.
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Sep 12, 2013
The salesperson and sales manager at Piazza of Reading were great. Bp high pressure sales tactics. The stag was friendly, they really listened to what I wanted in a car. I feel like I got a great deal, good value for my money. I have already recommend Piazza of Reading to my friends.
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Jun 27, 2013
Wonderful people. So easy to buy from here. Mark is awesome.
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Jun 14, 2013
I had a straightforward, easy buying experience of a pre-owned Ford Escape. Even though this dealer is an hour away from my house, I will keep them in mind for future purposes.
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Jul 24, 2012
I responded to this car via internet and did get a call back for which I was unavailable. I returned the call and never received a response. My wife call and spoke with a salesman who told her the car was sold but there was another going through the garage. He would call her once he had more info. Never got a call. It showed up on in internet 2 days later in at Piazza in West Chester. We may go see it but it seems Piazza really doesn't have great communication wetween dealers and prospective buyers.
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