Pat's Auto Sales

179 Bosworth St
West Springfield, MA 01089

http://www.patsautosalesma.com

Sales: (413) 258-7173

Today 9:00am - 5:00pm

(Closed Now)

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Sales Reviews (10)

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donald

Jan 26, 2017

I dealt with a man "Matt" that was very courteous. I would certainly work with Pat`s Auto Sales again. Unfortunately, I was late in purchasing the car the car. I`m hoping that Pat`s will find another car exactly like this one and I will not be so slow in making up my mind.

1 of 2 people found this review helpful.

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Response from Pat's Auto Sales:

Donald,thank you for the nice review! We had a ton of interest on the car when it was at the Big E for the Auto parts Swap 'n Sell show that we do every year. I have your contact information and if we get another one you will be the first person I call. Again, thank you for thinking of us!
Matt

Lori

Jan 12, 2017

Great autos clean and the service was very nice!

1 of 1 people found this review helpful.

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Response from Pat's Auto Sales:

Lori, thank you for the five star review!! Your business is greatly appreciated. Please call us at 413-734-1928 with any needs in the future.

Moe

Jan 11, 2017

Told me car was available and I told them that I would be there after the weekend. Drove 1 and a half hours to get there only to be told car was sold. Would not recommend this dealer.

5 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from Pat's Auto Sales:

We show our specialty cars by appointment only. Never spoke with this customer prior to him showing up. Customer should have called to schedule an appointment if he was interested in this vehicle. It is not our fault that he drove a long distance only to be told the car was sold. We would never tell anyone to drive down to look at a car that has already been sold. This is not how we do business. Please remove this customers response. Thank you

Dash

Nov 21, 2016

Inquired twice about car, recieved two short emails and that was it.

2 of 4 people found this review helpful.

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Response from Pat's Auto Sales:

Dash, I answered all ten questions about the car you emailed about and tried calling you several times but was unsuccessful in reaching you. Please call me next time with any future interests. Thank you

joe

Oct 1, 2016

Friendly and timely.

2 of 2 people found this review helpful.

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Response from Pat's Auto Sales:

Thank you Joe. Anything we can help you with in the future please don't hesitate to call.

Joe

Jul 25, 2016

Dealer responded promptly and gave me all the information about the vehicle I was asking about.

2 of 2 people found this review helpful.

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BOB

Jul 21, 2016

Dealer called back right away. Spoke with Matt, gave me more info on car. Very helpful.

2 of 3 people found this review helpful.

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Response from Pat's Auto Sales:

Anytime Bob, Thank you for the great review!

Bob

Jun 14, 2016

Seems like a great guy his truck was 2 wheel drive I want a 4 wheel drive. Too bad the truck he had looked mint

2 of 3 people found this review helpful.

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Response from Pat's Auto Sales:

Thank you Bob. Keep us in mind for next time!

Frank

Apr 5, 2016

Timely response and will follow up

2 of 3 people found this review helpful.

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Victor

Mar 10, 2016

So far they were very good to us. They went out of their way to bring the paperwork to us to sign and brought the car to us when it was all done.

2 of 3 people found this review helpful.

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Response from Pat's Auto Sales:

Thank you Victor. Your business is greatly appreciated.

Read 7 old reviews

ConradP

Jun 22, 2015

Dealer never responded. No one was there to say hello. The father who started the business and turned it over to his son wad surly and was too busy eating a sandwich to be bothered with customers. Trade in valuation was ridiculously low with the added fact that it was not even started or looked at as far as I can tell clearly telling me that they had no interest in my buying a car from them!

4 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from Pat's Auto Sales:

This is so far from the truth. The condition of the customers car was poor and the number we gave him didn't meet his expectations. Dealers don't always need to start a vehicle in order to give a valuation. Sorry this did not work out for you this time. We are always here to help in the future.

Vinnie

Dec 28, 2014

Haven't bought yet but their selection is awesome. Top quality used cars!

2 of 2 people found this review helpful.

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Matt

Sep 4, 2014

Bought the car excellent experience with dealer

1 of 1 people found this review helpful.

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Response from Pat's Auto Sales:

Thank you Matt!

shawn

Sep 29, 2013

Excellent overall experience can't thank them enough

1 of 1 people found this review helpful.

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Veronica

Sep 7, 2013

Car dealer responded promptly and left phone messages. I talked to them, but they did not have the car I wanted.

1 of 1 people found this review helpful.

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shannon

Mar 19, 2013

Pats is a great place to buycars! phil is the ultimate man of his word! makes me wanna buy acar every week. a no pressure sales man. great deals high quailty cars. very honest people comfortable place to be

1 of 1 people found this review helpful.

Is this helpful? Yes | No

HDTURNER

Aug 2, 2012

Stopped in to see them. Car needs a repair. Waiting to hear if repair can be done with existing price

2 of 2 people found this review helpful.

Is this helpful? Yes | No

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