Open Road Mazda of Morristown

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108 Ridgedale Ave, Morristown, NJ 07960
Map & Directions

Sales: (973) 796-1300

Service: (888) 474-0645

Today 9:00am - 8:00pm
(Open Now)
show business hours
Dec 29, 2016
Quick response and respectable service. I never purchased a vehicle due to personal issues.
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Nov 3, 2016
Our Salesman, Michael was very helpful and pleasant Overall a positive experience at this dealership from the first phone call
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Jul 2, 2016
They do get right back to you asap and i really like it ,unfortunately i didnt make a deal but will definitely recommend it to anybody
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Jun 7, 2016
The absolute worse experience I have ever been exposed to. Half way to the dealership we were informed that the car had been sold, when we're in contact with them and they even called that morning to make sure we were coming. They did get another white cx-5 in the next day which was nice, but it would have been easier if they didn't. Not including the purchase of the extended warranty the sale price was $4800 more than the agreed upon price. Everytime we call to ask about it we are told a different reason as to why it was more. As part of our clarification we went to another dealership to review the paperwork and the other dealership confirmed as well that it wasn't adding up and that there was a deception factor involved.
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May 3, 2016
They contact me same day
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Apr 30, 2016
good experience. tried to work a deal out.
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Apr 10, 2016
Quick initial response
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Mar 23, 2016
Very accomodating. Able to work out deal same day I came in. Dealer replaced some things very quickly when pointed out. Very friendly. Very professional.
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Feb 2, 2016
Walked in and out same day drove my van home very pleased
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Aug 7, 2015
The used car sales person was not truthful about the car defect my daughter test drove, saying to the teenager who was looking to buy her first car, "cars are like that..."
1 of 1 people found this review helpful.
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Jul 25, 2015
Mariaottav
Nicole Kielbasa was great to work with. She was very helpful when negotiating the price. I was able to make a deal to purchase the car. Very happy with the overall service from the dealership.
1 of 1 people found this review helpful.
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Apr 5, 2015
Awesome! No tricks or bait & switches, very frank and honest...got the best deal (they actually honored the "TrueCar" price that others had used only to lure customers in), and we're able to get the exact car we wanted on short notice...would definitely buy from them again...
1 of 1 people found this review helpful.
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Old Dealer Reviews

Dec 13, 2014
I brought a 2011 Altima coupe from this dealer.I love my car so far so good ,I also received a great deal on it .. The staff there was great .
1 of 1 people found this review helpful.
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Nov 19, 2014
Rude service over phone...contacted them a week ago about vehicle..never was contacted back. When I called the guy was rude tone over the phone..vehicle was sold but let us know what else we can do...and hung up on me
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Jul 14, 2014
Did not respond to the emails I sent through your site beyond a robo email stating I'd be hearing from them shortly. After not hearing from them, I finally sent two emails through their website asking whether the vehicle was still available and to please get back to me. Received a curt email that literally stated, "Car was sold." There was no Dear Ms. ____, no thank you for your interest...In my opinion, this was unprofessional and a poor representation of the company.
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Jun 8, 2014
Unprofessional dealership that will say anything to get you in the door. I loved the vehicle, but something told me to stay far away from this dealer; especially a demo car owned by them. They even refused to refund a 500 deposit on a car that I decided not to purchase. I didn't sign a contract and I was never informed that it was nonrefundable. I will get the money back, but it was another slimy ploy to get me in the door and then aggressively corner me into buying a car from them. Ryan, the sales manager, was unfriendly, arrogant and loud when I called about my refund. I would recommend looking elsewhere.
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Apr 20, 2013
Thye responded and I visited but they did not have what I wanted.
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Apr 7, 2013
Bethrps
High praise for this dealership. We were looking for a used car for our daughter. We came to look at an Elantra but she was not thrilled. They showed us a 2008 Mazda 3 that was admittedly more than we planned to spend, but it was in excellent condition with very low mileage and they did adjust the price a bit. At our request, Bryan, our salesman DROVE the car 40 miles round trip so that our mechanic could inspect it. All it needed was new tires. The dealership replaced all 4 tires. Bryan, Julian and the staff were attentive and a pleasure to deal with. My husband and I would absolutely do business with them again.
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Nov 11, 2011
Treated us like we were a bother to them. Typical used car tactics. Would not reccomend. Went to Open Road Mazda in East Brunswick a few days later and had the complete oposite experience - they were great.
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