North Bay Imports

81 S Main St
East Windsor, CT 06088

Sales: (860) 398-6013

Service: (860) 627-0710

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Featured Listings
https://static.cargurus.com/images/forsale/2017/09/19/14/14/2015_mercedes-benz_c-class-pic-7191671518929991882-152x114.jpeg

2015 Mercedes-Benz C-Class C 63 AMG Coupe Used Cars in East Windsor, CT 06088

Great Deal
$9,374 BELOW
CarGurus IMV of $66,369

Price: $56,995

Mileage: 7,790

Location: East Windsor, CT 06088

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2015 Mercedes-Benz C-Class C 63 AMG Coupe for sale - $56,995, 7,790 miles with Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Multimedia Package, Premium Package
https://static.cargurus.com/images/forsale/2017/10/13/14/40/2017_volkswagen_touareg-pic-6786512795762155405-152x114.jpeg

2017 Volkswagen Touareg AWD Wolfsburg Edition Used Cars in East Windsor, CT 06088

Great Deal
$3,843 BELOW
CarGurus IMV of $45,838

Price: $41,995

Mileage: 5,021

Location: East Windsor, CT 06088

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Description: Used 2017 Volkswagen Touareg AWD Wolfsburg Edition for sale - $41,995, 5,021 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2017/09/16/13/20/2014_audi_a7-pic-6606600918480004580-152x114.jpeg

2014 Audi A7 3.0T quattro Premium Plus Used Cars in East Windsor, CT 06088

Great Deal
$3,843 BELOW
CarGurus IMV of $36,838

Price: $32,995

Mileage: 35,915

Location: East Windsor, CT 06088

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Description: Used 2014 Audi A7 3.0T quattro Premium Plus for sale - $32,995, 35,915 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Climate Package
https://static.cargurus.com/images/forsale/2017/10/18/15/02/2015_mercedes-benz_s-class-pic-8810566415240728778-152x114.jpeg

2015 Mercedes-Benz S-Class S 550 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$7,259 BELOW
CarGurus IMV of $65,254

Price: $57,995

Mileage: 22,815

Location: East Windsor, CT 06088

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2015 Mercedes-Benz S-Class S 550 4MATIC for sale - $57,995, 22,815 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2017/10/17/11/48/2015_mercedes-benz_s-class-pic-7735382019346504478-152x114.jpeg

2015 Mercedes-Benz S-Class S 550 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$7,257 BELOW
CarGurus IMV of $67,252

Price: $59,995

Mileage: 16,621

Location: East Windsor, CT 06088

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Blue Description: Used 2015 Mercedes-Benz S-Class S 550 4MATIC for sale - $59,995, 16,621 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2017/01/07/10/23/2015_mercedes-benz_cls-class-pic-1286647691934607714-152x114.jpeg

2015 Mercedes-Benz CLS-Class CLS 400 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$3,434 BELOW
CarGurus IMV of $53,433

Price: $49,999

Mileage: 5,266

Location: East Windsor, CT 06088

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Silver Description: Used 2015 Mercedes-Benz CLS-Class CLS 400 4MATIC for sale - $49,999, 5,266 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2016/04/28/23/09/2014_audi_s5-pic-8404273860743870748-152x114.jpeg

2014 Audi S5 3.0T quattro Premium Plus Cabriolet Used Cars in East Windsor, CT 06088

Great Deal
$2,910 BELOW
CarGurus IMV of $39,905

Price: $36,995

Mileage: 17,278

Location: East Windsor, CT 06088

Average time on market: 33 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2014 Audi S5 3.0T quattro Premium Plus Cabriolet for sale - $36,995, 17,278 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/05/13/11/19/2017_mercedes-benz_e-class-pic-614557606014891364-152x114.jpeg

2017 Mercedes-Benz E-Class E 300 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$5,768 BELOW
CarGurus IMV of $53,763

Price: $47,995

Mileage: 9,155

Location: East Windsor, CT 06088

Average time on market: 55 days Certified Pre-Owned: No Color: Gray Description: Used 2017 Mercedes-Benz E-Class E 300 4MATIC for sale - $47,995, 9,155 miles with Sport Package, Sunroof/Moonroof, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Comfort Package
https://static.cargurus.com/images/forsale/2016/02/03/14/19/2014_volkswagen_jetta-pic-5875506506095697839-152x114.jpeg

2014 Volkswagen Jetta SEL PZEV Used Cars in East Windsor, CT 06088

Great Deal
$1,644 BELOW
CarGurus IMV of $15,639

Price: $13,995

Mileage: 17,504

Location: East Windsor, CT 06088

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Gray Description: Used 2014 Volkswagen Jetta SEL PZEV for sale - $13,995, 17,504 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/10/08/12/20/2014_mercedes-benz_glk-class-pic-4800205885420066532-152x114.jpeg

2014 Mercedes-Benz GLK-Class GLK 350 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$2,843 BELOW
CarGurus IMV of $30,838

Price: $27,995

Mileage: 21,608

Location: East Windsor, CT 06088

Average time on market: 47 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Silver Description: Used 2014 Mercedes-Benz GLK-Class GLK 350 4MATIC for sale - $27,995, 21,608 miles with Premium 1 Package, Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2017/07/13/11/19/2016_audi_a6-pic-7041063251985677507-152x114.jpeg

2016 Audi A6 2.0T Quattro Premium Used Cars in East Windsor, CT 06088

Great Deal
$3,066 BELOW
CarGurus IMV of $38,061

Price: $34,995

Mileage: 11,824

Location: East Windsor, CT 06088

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Gray Description: Used 2016 Audi A6 2.0T Quattro Premium for sale - $34,995, 11,824 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/15/12/29/2015_mercedes-benz_s-class-pic-3522710095044112436-152x114.jpeg

2015 Mercedes-Benz S-Class S 550 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$6,531 BELOW
CarGurus IMV of $62,526

Price: $55,995

Mileage: 31,272

Location: East Windsor, CT 06088

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2015 Mercedes-Benz S-Class S 550 4MATIC for sale - $55,995, 31,272 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package
https://static.cargurus.com/images/forsale/2014/10/24/03/14/2015_mercedes-benz_c-class-pic-7260001711793235585-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$3,137 BELOW
CarGurus IMV of $30,132

Price: $26,995

Mileage: 24,369

Location: East Windsor, CT 06088

Average time on market: 33 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2015 Mercedes-Benz C-Class C 300 4MATIC for sale - $26,995, 24,369 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/23/12/21/2015_mercedes-benz_s-class-pic-7525325398981777703-152x114.jpeg

2015 Mercedes-Benz S-Class S 550 4MATIC Used Cars in East Windsor, CT 06088

Great Deal
$6,342 BELOW
CarGurus IMV of $64,337

Price: $57,995

Mileage: 32,093

Location: East Windsor, CT 06088

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Blue Description: Used 2015 Mercedes-Benz S-Class S 550 4MATIC for sale - $57,995, 32,093 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Premium 1 Package, Aluminum Wheels, Heat Package, Premium Package, Bluetooth, Backup Camera, Comfort Package, M Sport Package
https://static.cargurus.com/images/forsale/2016/08/26/10/35/2017_volkswagen_touareg-pic-4370112197716796982-152x114.jpeg

2017 Volkswagen Touareg V6 Executive Used Cars in East Windsor, CT 06088

Great Deal
$3,277 BELOW
CarGurus IMV of $47,272

Price: $43,995

Mileage: 10,327

Location: East Windsor, CT 06088

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Gray Description: Used 2017 Volkswagen Touareg V6 Executive for sale - $43,995, 10,327 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Adaptive Cruise Control
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 29, 2017
Very good customer service
Is this review helpful? Yes | No
Sep 25, 2017
This was one of the most pleasurable car buying experiences I've ever had. After our son totaled our car, we were in need of a "new" used car and we went to North Bay to look at used cars. When I first arrived I was met by Rick Rodriguez who showed me a couple of cars I had emailed him about. At first I thought he made a mistake as these cars all looked brand new and I told him I was looking for a used car! He laughed and told me they were used and that's how North Bay operates- they detail the car first and then you get to see the car as it came in to them. Once I chose my BMW X5 and bought it, I was pleasantly surprised to find out they do another detail cleaning of the car and fix any items you might have pointed out. For instance, the leather around the steering wheel was a bit loose and it was tightened and restrung. But the biggest and happiest surprise is they review all the key checks for brakes and tires and if they are at less than 60% capacity, they replace them- so I ended up with brand new tires and brakes on a car that had 29,000 miles on it. Normally if you were to go to an authorized BMW dealer and purchase a certified pre-owned car, they are responsible for ensuring there is at least 50% remaining on the tires, brakes, etc- not 60%. North Bay Imports just went further with ensuring this customer was satisfied. The car drives beautifully and it really looks brand new. The sales team of Rick and Jon were amazing- not at all pushy and let me spend as much time as I needed to check out the cars I was looking at. I couldn't be happier with this car buying experience. The process of buying the car was painless as well. I never felt pressure and really felt I was getting a terrific deal.
1 of 1 people found this review helpful.
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Sep 5, 2017
mishmash1
Great group of guys. Beautiful lot with the best looking cars. Always had me in the loop during the purchasing process. Absolutely love the car. They also got me great financing. No high pressure sales. Highly recommend you visit the place. Say hello to Jon and Jackson!
2 of 3 people found this review helpful.
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Sep 2, 2017
North Bay is awesome. Jon and Jackson took care of 'all' my needs. Bought a beautiful 2015 Audi A8L and they shipped it to me. Gorgeous car and the gentlemen at North Bay exceeded my expectation!!!
1 of 1 people found this review helpful.
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Aug 24, 2017
Very personable. Excellent service and willing to go the extra mile!!! You wont be disappointed!
1 of 1 people found this review helpful.
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Aug 21, 2017
Selected car had not arrived yet, but I was notified right away when it did. Looked at it and are purchasing it. All employees were very courteous and helpful!
1 of 1 people found this review helpful.
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Jul 10, 2017
Great guys . Nice cars . Willing to work with you on price . 5 Stars in my book !!!
2 of 2 people found this review helpful.
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Jun 29, 2017
Guru6PLX
Excellant-They were positive, pleasant-very knowledgable and would to pick me at the airport...I live in Florida a long distance from their front door .--------------------------
3 of 3 people found this review helpful.
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Jun 28, 2017
Responded very quickly..
1 of 1 people found this review helpful.
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Jun 27, 2017
Great
1 of 2 people found this review helpful.
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Jun 15, 2017
mhussey747
Very good experience. I would recommend to others and buy here again.
2 of 3 people found this review helpful.
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Jun 5, 2017
GuruGTTD
After driving 6 hours to finalize the paperwork I found the condition of the car to be poor. It did not come anywhere close to the description and assurances that led me to wire a check before I had seen the car.
5 of 5 people found this review helpful.
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Jun 2, 2017
MOP0913
excellent customer service
0 of 1 people found this review helpful.
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May 7, 2017
Great service and car.
0 of 1 people found this review helpful.
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May 5, 2017
Staff is friendly and quick.
0 of 1 people found this review helpful.
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Apr 18, 2017
THEGURU
Delusional pricing. 12 weeks later this dealer still has car sitting on lit. I found a better car for 8k less, no accidents, more options and in tip condition.
11 of 11 people found this review helpful.
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Response from North Bay Imports:

I am sorry that we do not have $8000 of markup in our cars.  We are a high volume, low profit store and offer quality cars at great pricing.  I am sorry we could not sell you a car for the price you wanted.  If you found the same car for $8k less, I would highly recommend you have it inspected by a third party.  
Apr 5, 2017
GuruWPR1
Good selection sales was great quality very good
0 of 1 people found this review helpful.
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Mar 13, 2017
Very positive.
0 of 1 people found this review helpful.
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Mar 1, 2017
Sletmig
Barely answered my questions and did not help - then returned two weeks later if there still was interest.. talk about missing your audience
7 of 7 people found this review helpful.
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Feb 18, 2017
Good communications from them, even though they didn't have the car I wanted any longer, they have kept in touch.
1 of 1 people found this review helpful.
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Jan 22, 2017
Rep called and answered my questions.
0 of 2 people found this review helpful.
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Jan 18, 2017
Giving respect to the customers
0 of 3 people found this review helpful.
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Dec 23, 2016
After 50 cars it was the best experience I've ever had buying a car. Thanks Derek.
4 of 5 people found this review helpful.
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Dec 18, 2016
Be cautious of this dealership. They gave me a fair KBB value on my trade, which I knew the value was $8000 because a Mercedes dealership had just valued my trade as well. I drove 4 hours they would not honor their quote, cut my trade value from 8000 to 6000. More... their cars were filthy, so dirty you didn't want to touch anything in them. Some almost looked and smelled like they were flooded? The sales man was cocky, condescending and unwilling to negotiate. Like they were doing me a favor but, the prices were really not that great. Honestly, one of the worst experiences we have had. Obviously we did NOT buy a car there. Actually found a better deal and a better vehicle at another dealership in NY on the way home.
19 of 21 people found this review helpful.
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Nov 15, 2016
Only contact was on line. Just. Wanted an estimate on my trade. Never visited the dealership.
0 of 3 people found this review helpful.
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Nov 5, 2016
Highly responsive. Great email communications.
0 of 1 people found this review helpful.
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Oct 24, 2016
Yes, was contacted quickly to set up a viewing of the car.
0 of 1 people found this review helpful.
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Oct 22, 2016
Responded with my questions
0 of 2 people found this review helpful.
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Oct 17, 2016
The sales guy Rick was excellent throughout the process. No hard sale and I feel I received a good price for both the car I bought and my trade. I would strongly recommend Northbay to other prospective car buyers.
3 of 3 people found this review helpful.
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Oct 12, 2016
Experience with dealer ok was not very responsive when it came to pricing. I know there is a listing price but sometimes there is room to negotiate but he was not warm.
2 of 2 people found this review helpful.
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Sep 23, 2016
Had to say best experience dealing with a dealership. I drove 1 hour and 45 minutes to the most professional salesman Rick. I drove a couple vehicles that I liked but wasn't 100% ready to buy. Rick was extremely kind,knowledgeable and not aggressive. I know when the vehicle I want comes in I will buy from this dealership. Best inventory and professionalism.
3 of 4 people found this review helpful.
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Sep 14, 2016
Loules77
Car was ready for test drive. Greeting was ok
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Aug 15, 2016
great
0 of 1 people found this review helpful.
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Aug 11, 2016
Dealer quickly responded to my inquiry.
0 of 1 people found this review helpful.
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Jun 30, 2016
great experience - will definitely buy from them again.
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Jun 19, 2016
very thorough and frendly
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May 30, 2016
I have not been over to see any cars yet. David got back to me right away though on a car I asked about. And has since contacted me. They seem to be on the ball.
1 of 1 people found this review helpful.
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May 30, 2016
Excellent, Rick was great. Good turnaround on getting car ready for collection. very good experience overall
2 of 2 people found this review helpful.
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May 24, 2016
jonathanberzas
They were quick to contact me.
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May 20, 2016
Huge inventory of off lease cars on remaining warranty. Straightforward. Professional. No pressure. Website very accurate. Calls returned promptly. Bought the car. Do your homework about the value of your trade in and the price you're willing to pay for the car, as there is very little haggling on either end. They do this all day, and you don't. After the sale I called back because I forgot to delete all my personal data from the car I traded in, and they promised to do it.
2 of 4 people found this review helpful.
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May 17, 2016
I did not end up purchasing a vehicle from this dealer however I would highly recommend them as they were pleasant to deal with especially the father and son were nice and very accommodating.
1 of 4 people found this review helpful.
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May 15, 2016
Didn't go there in person. Very quick email response.
0 of 3 people found this review helpful.
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May 15, 2016
Responded to emails quickly
0 of 2 people found this review helpful.
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May 3, 2016
Didn't start off very but ended up being good.
0 of 1 people found this review helpful.
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Apr 30, 2016
The dealer was very responsive and sent me photos he took himself since the car had just recently been acquired. I didn't end up purchasing from him because we opted for a new car which we bought locally. I would recommend him for being a responsive dealer.
0 of 1 people found this review helpful.
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Mar 31, 2016
Very difficult to reach by phone. Tried to sell me a year older model with higher miles at a higher price. The other vehicle did have the technology package that the 2015 did not.
1 of 3 people found this review helpful.
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Mar 5, 2016
Good place to buy a car
0 of 1 people found this review helpful.
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Mar 3, 2016
North Bay, and in particular, Mark Koblanski, were a delight to work with, and I purchased one of the cars listed by them on CarGuru. In addition to a good price and a decent trade-in value, they prepped the car nicely and put four new tires and windshield wipers on the car. When I found a small scratch on the door that I hadn't noticed before, they buffed it out before I took the car. They handled all of the conveyancing and credit paper work flawlessly. Mark gave me detailed and understandable instructions on all the new tech in an Audi A5 (at least it was new to me). I would highly recommend North Bay to anyone.
1 of 2 people found this review helpful.
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Feb 26, 2016
lbrower
Great experience. Very responsive. Ended up buying the vehicle I had inquired about. Price was fair, car was delivered in excellent condition, washed, filled with gas and with a fresh oil change. They communicated well throughout, I would definitely buy there again, great selection of higher end cars.
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Feb 25, 2016
Customer service is outstanding. Mike responded to my inquiry and provided very helpful info.
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Feb 17, 2016
Wonderful dealership with a very upscale inventory was unable to go in for a test drive do to weather and personal matters. They actively tried to answer any questions I had about the car to the best of their ability not to mention that even in the disgusting weather we have going on the car looked fantastic. Their prices are very acceptable no negation would have been needed for me to purchase the car I was interested in unfortunately after discussing with family it looks like I am being advised against putting money towards a new car at this time.
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Feb 7, 2016
Very good experience.
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Feb 7, 2016
Quick response
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Feb 1, 2016
so far, very good.
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Jan 28, 2016
Mark was extremely knowledgable and helpful. They didn't have exactly what I was looking for but I would not hesitate to buy from him
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Jan 7, 2016
Excellent response with thorough details on the car. I bought my last Audi from Mike D. at this dealership and he was very helpful then too.
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Jan 4, 2016
Really enjoyed my time with this dealership. Very nice and kind. Called back about other deals they had, but not pushed. Felt like the sales man was/is on my side, listened to my request and was genuinely trying to get me into that not into his idea of what I needed. Very pleased with the kind and clear style of communication. Excellent!
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Dec 21, 2015
Rachels813
Will buy from this dealer when ready very quick responce good low mileage cars at a fair price
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Nov 30, 2015
Good communication. Did not buy car from them.
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Nov 22, 2015
Nice people prompt response .
1 of 1 people found this review helpful.
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Nov 1, 2015
Mark did a great job getting me all the information on one of only six used white Audi S7's available in the Country. We agreed on a price and he shipped the vehicle to me in Nashville Tennessee. I highly recommend, very professional.
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Oct 29, 2015
Very attentive, easy to deal with, no games. Definitely recommend them.
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Read 43 old reviews
Sep 15, 2015
I'm thinking to buy all my car from this dealer. Too of the line Inventory
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Aug 8, 2015
Excellent customer service, initial contact via email
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Jul 31, 2015
Neve called about car although I went and talked with sales person couldn't find where car was located at I don't think they even have this car for sale.
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Jun 19, 2015
gave simple answer to simple question
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Jun 16, 2015
Very courteous and helpful even if I didn't purchase from them because I found my dream car on my way to their shop.
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May 27, 2015
Mike and Jackson at North Bay did a fantastic job. I flew in, the car was out front, detailed, prepped, and ready for attest drive, I was done in an hour and left for Colorado with everything I needed to register the car. I have already referred two people to North Bay. I highly recommend these guys. First class operation. the next car I buy, I will start with them, and likely end with them.
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May 7, 2015
Great buying experience. No pressure ,cars are priced very competitively so there is not a lot of wiggle room. Worked with Mark who is very knowledgeable about the vehicles that they sell. Call and make an appointment if going on the weekends this place is BUSY.
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Apr 26, 2015
Car I was looking for was sold but dealer took my info and actively looked for another
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Apr 22, 2015
Very polite on understanding
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Feb 20, 2015
Excellent - they got back and were very informative.
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Jan 1, 2015
Great sales experience, with actual follow up after purchase.
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Dec 14, 2014
Can't get a response from them. They said they would work with me online and I sent what they requested with no response. Going on 5 days with no response even after I sent a follow-up email. Unfortunate because I was really interested in the car they had.
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Oct 20, 2014
Mark, David, What can I say, You guys are the best car dealers I have ever met. Not only did they get me the car of my dreams with only 11 Thousand miles on it, every option I asked for, and to top it off they had me approved for a loan in ten minutes !!!!!!! All the people at North Bay are car pros well versed, no pressure low key and honest !!! I have never encountered people and a dealership of this caliber, they are a rare find. They new what I wanted, and they could have sold me one of three great cars on the lot, but Mark and David said wait, we will find what you really want, its a huge decision and we want you to be happy. The car came in Friday and we went up Saturday and within 30 minutes the papers were signed and we were ready to go. Mark insisted on showing us the options and how everything worked, we came late with traffic and he stayed to instruct us even after closing, he insisted !!!! All I can say is this was the quickest, best car deal I have ever made and by the way they gave me an amazing price way under any other dealer, plus the other dealers were either to lazy to find the car or just said it did not exist,. Well North Bay found it. I highly recommend them. Thanks again BOB C
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Oct 15, 2014
good
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Oct 11, 2014
Very helpful and knowledgeable.
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Sep 5, 2014
Very bad sales department. Appears they aren't interested in selling cars. Baffling. They could have a sale if they would simply follow up
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Aug 10, 2014
They followed up with a call...quite professional!
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Jul 15, 2014
Very responsive
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Jul 3, 2014
Great to deal with. Direct and to the point. Had beautiful selection on their lot. Purchased a vehicle from them and would recommend to others.
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Jun 15, 2014
Gave quick feedback.
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Jun 10, 2014
very good
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Apr 14, 2014
good
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Apr 13, 2014
bought a 2012 s550 4 matic , they gave me a non functioning car stating oh is just a fake warning on the dash board and only a mercedes dealer just have to reset it. the car barely made to a Mercedes dealer.
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Mar 28, 2014
Good communication, price varies a lot online but won't negotiate.
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Feb 6, 2014
My experience with North Bay Imports was a pleasant one. Staff was friendly and knowledgeable. Any issues with the car were addressed in a timely fashion. Upon pickup the car was cleaned/shined and looked great. All the paperwork was in order and I was in and out in a matter of minutes. Great job!
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Dec 31, 2013
North Bay Imports was a pleasure to do business with and David, my sales consultant was knowledgable and forthcoming with information. I purchased a car from NBI after a no pressure process that I can happily say is the least stressful car buying experience I have ever had.
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Dec 15, 2013
jumbo6296
25
Nice cars. No decision maker on the property. Offered 20% less for trade than what I received from another dealer.
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Nov 14, 2013
Dave Mason, the dealer we are working with has been exceptionally responsive, professional and eager to fit our needs. The Only downside for me is, while their deal is fair, the distance involved and getting to the dealership, is straining our deal, but this place is among the most professional we've worked with thus far. I've bought enough cars over the years to know that this is a decent place!
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Oct 28, 2013
great customer service, would purchase again in the future
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Oct 20, 2013
Awesome! No pressure to buy anything!
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Sep 5, 2013
Arrived to dealership to purchase vehicle and no one assisted. Was told owner was driving the SUV we wanted buy. Left and went to Hoffman bought an SUV there
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May 15, 2013
Highest quality and quantity of autos on one lot. Excellent and knowledgable sales manager. Comfortable no pressure atmosphere. Pleasant experience doing business with Mark and Dave. Will definitely return for my next car.
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Apr 6, 2013
good experience
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Jan 25, 2013
Orangewendy
Got response quickly.
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Dec 11, 2012
Excellent, fair, very efficient, and very knowledgeable.
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Nov 1, 2012
This was about as painless a car-buying experience as I have ever encountered - in fact so oddly smooth I kept wondering - where am I going wrong? What have I missed? When is this deal gonna bite me in the a$$? Because most dealerships are so hellish I anticipated all the usual idiocy, and when it didn't happen I had to pause and wrap my mind around that. Once I re-researched the company and felt comfortable, I went ahead and bought a great car. Dealt with Mark. He was efficient, and he new the car inside out, unlike the VW dealer staff near my home. Would by from North Bay again absolutely. Thanks.
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Oct 18, 2012
Had a solid experience with this dealer. Worked exclusively with Mark who is a straight shooter. If you're looking for a very efficient no frills (gaudy showrooms, etc) experience with knowledgeable sales staff, I recommend North Bay Imports.
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Oct 16, 2012
Mark was very responsive and provided a wealth of information about the vehicle. If I had not found a local deal it would definitely have been worth the travel to purchase the vehicle. Mark was accommodating and forthcoming about the process. I would certainly consider using them in the future.
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Oct 9, 2012
No Stars!! I had to repeatedly contact the seller and they got back to me 1 time and the message asked me to put down money 2.5K via Western Union and when I asked if I could see the car first, test drive etc dice I'm not to far from them... I never heard back from them. EXTREMELY SKETCHY for a business!!
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Sep 20, 2012
Dealt with Mark - spoke with him on Friday, test drove on Saturday, drove away w/new car on Tuesday. I would recommend Mark and would definitely deal with him again for sure.
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Mar 4, 2012
Mark and Dave were both easy to work with. I ended up buying my 09 Avant without any hassles at a fair price. They took my VW GLI on trade at a higher value than my local dealer in the Albany area wanted to give me. One minor complaint was that the car was below 1/4 tank of gas so the first thing I had to do was stop and fill it up before heading back to the Albany area..
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Feb 13, 2012
I spoke with Dave by phone about a 2009 Eos Komfort that would be arriving at his dealership. He was very responsive, followed up with me as promised, was pleasant to deal with and car prices seemed great. Had I lived closer to his dealership, I'm sure I would have purchased from him! If you're in this geography, I'd definitely check this dealershhip out.
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Jun 22, 2011
This dealer would not negotiate price at all and did not appear to be very honest with us when discussing the car or his business. The car we went there to test drive was being "used" by the staff. It wasn't appropriately cleaned and had personal items in it.
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