Nalley Lexus Smyrna

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2750 Cobb Pkwy
Smyrna, GA 30080

http://www.nalleylexussmyrna.com

Sales: (855) 457-0558

Service: (855) 457-0558

Today 9:00am - 6:00pm

(Open Now)

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Sales Reviews (23)

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McKoon

Jun 14, 2017

Very courteous and not hassle. We loved the experience.

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Cassandra

Jun 9, 2017

Great! Got a great car for a great deal! Very reliable dealership!

1 of 1 people found this review helpful.

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Everett

May 8, 2017

Great

1 of 1 people found this review helpful.

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Response from Nalley Lexus Smyrna:

Thank you for your feedback Everett! We appreciate the opportunity to serve you!

gtnextcar

May 6, 2017

Great experience.

1 of 1 people found this review helpful.

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Response from Nalley Lexus Smyrna:

Thank you so much for your feedback!

Marcos

Apr 23, 2017

Follow up was slow and they ended up selling the car before I had a chance to bid on it.

0 of 1 people found this review helpful.

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Response from Nalley Lexus Smyrna:

Hey Marcos, sorry to hear the car you wanted sold. Please let us know if we can find something else for you, we get new inventory arriving daily!

Mamatine

Mar 30, 2017

I have never had a better experience than I had with Nalley. They went above and beyond all expectations. Daniela was amazing. She brought my car to me in Chattanooga. She went over all the paperwork and she went over every detail and showed me how to work all the different systems in the car. She loaded Sirius radio for me and she set up my Bluetooth. Overall just a magnificent experience

2 of 2 people found this review helpful.

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Response from Nalley Lexus Smyrna:

Thank you so much for your feedback! We really appreciate the opportunity to work with you out of state and thank you for your business.

Hershel

Mar 21, 2017

Terrible half way through the paperwork they sold the car to someone else. I can't believe they operate like that. I looked at and test drove the car first. I'll never try to business with them again !!!!

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Response from Nalley Lexus Smyrna:

Sorry to hear about your experience Hershel. Sometimes the car business can be very tricky to navigate but we truly appreciate your feedback and value your opinion greatly. We hope we can work with you again in the future.

Scotty

Mar 19, 2017

I was talking to them and in mid negotiations they send the truck to auction luckily I'm a car dealer and happened to see it at the auction is the only reason I knew was at the auction and I was able to bid on the truck and got it for the price I was wanting I was also told that the truck was sold rather than going to the auction

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Response from Nalley Lexus Smyrna:

Thank you for your feedback Scotty we're glad you ended up with the truck you wanted. Sometimes we are not comfortable reselling vehicles to customers we might be concerned have issues but we hope it all works out for you. Thanks again for the opportunity.

Patty

Mar 7, 2017

Great people

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Response from Nalley Lexus Smyrna:

Thank you for the kind words Patty! We appreciate the opportunity to work with you!

Linda

Mar 4, 2017

The Best!!

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Response from Nalley Lexus Smyrna:

Thank you so much Linda! We really appreciate the opportunity to work with you!

tomysyne

Feb 21, 2017

Great responded in a timely manner

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Response from Nalley Lexus Smyrna:

Thank you for your kind words! We look forward to serving you!

Angela

Jan 23, 2017

Salesman was awful...... he was putting me in cars without the specific information I wanted to be in the car he refused to give me an appraisal for my car because I wouldn't buy a car from his dealership and was very rude and short with his conversation.

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Response from Nalley Lexus Smyrna:

We are very sorry for your experience Angela. If you have not found a vehicle yet please contact our management staff immediately and we can set you up with someone who will be cater to your needs. Thank you for the opportunity to work with you.

dennis

Dec 12, 2016

Very polite and helpful

1 of 1 people found this review helpful.

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bob

Nov 20, 2016

Great experience

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Alexander

Nov 12, 2016

Their follow up and customer sedvice was on point and direct. Very friendly and positive.

1 of 1 people found this review helpful.

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Gail

Nov 5, 2016

Dealer contacted me but did not answer yes or no to the simple question do you still have this car. The reply was vehicle's seen on the website are only a sample of what we have in stock.We may have something better to suit your needs. Although that is great, before you tell me what's better for me honestly tell me about the vehicle I have interest in.

3 of 3 people found this review helpful.

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milton

Nov 3, 2016

The experience was grate the had been sold .but they would keep a look for me if some thing come a long.

0 of 1 people found this review helpful.

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Greg

Oct 20, 2016

After emailing salesman that I was coming in to see the car listed and him confirming, arrived and told the car sold in the days prior. Would have been nice to have been informed before making trip. Salesman was nice, but this was poor customer relations.

2 of 2 people found this review helpful.

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Jeremy

Aug 18, 2016

Very helpful and priced right

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Donna

Aug 7, 2016

Terrific service. Allowed me to "put a hold" on the car over the phone until we could get to the dealership. Very professional and accommodating. A definite advantage finding a car at its dealership, rather than at a general used car lot.

2 of 2 people found this review helpful.

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George

Aug 2, 2016

Poor feed back, I spoke to one of the sales personnel last week, and he asked me to complete a pre approval form and he will get back to me and he did not, I have tried calling a lot of times am not able to get to him.

1 of 1 people found this review helpful.

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bobby

Jul 25, 2016

Very good courteous service purchased 2010 Lexus ls460 nice

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Ameshia

Jul 22, 2016

Responded - but car is gone. Need to update listings

2 of 2 people found this review helpful.

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Read 6 old reviews

Wendy

Feb 28, 2014

Within one day, I got a personal email and a call from a salesperson concerning the car I was interested in. Great customer service! :-)

1 of 1 people found this review helpful.

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carlos

Sep 17, 2013

They were really great and excellent customer service.

1 of 1 people found this review helpful.

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jim

Aug 27, 2013

Bought car from Horace McMillian. Fastest response to questions, and was very professional during the purchase negotiations. Would buy another car from Horace and Nalley Lexus.

1 of 1 people found this review helpful.

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Anurag

Jul 5, 2013

Excellent...we bought a car from them....Whole thing took 2 hours....Highly recommend...Horace was very helpful

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bob

Jun 17, 2012

called back 2 wks later with alot lower price.I had already bought..you snooze, you loose

1 of 1 people found this review helpful.

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Rhonda