Rick Case Kia at Gwinnett Place

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3190 Satellite Blvd NW
Duluth, GA 30096

Sales: (678) 258-2776

Service: (877) 438-7089

Today 9:00 AM - 9:00 PM
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2017 Kia Sportage LX Used Cars in Duluth, GA 30096

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2014 Kia Cadenza Premium Used Cars in Duluth, GA 30096

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2016 Kia Sportage EX Used Cars in Duluth, GA 30096

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Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Kia Sportage EX for sale - $18,563, 38,814 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Premium Package, Alloy Wheels
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2015 Ford Edge SEL AWD Used Cars in Duluth, GA 30096

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2014 Kia Optima SX Turbo Used Cars in Duluth, GA 30096

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CarGurus IMV of $19,324

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2014 Ford Escape SE 4WD Used Cars in Duluth, GA 30096

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CarGurus IMV of $17,496

Price: $16,489

Mileage: 25,060

Location: Duluth, GA 30096

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Description: Used 2014 Ford Escape SE 4WD for sale - $16,489, 25,060 miles with Bluetooth, Backup Camera, Aluminum Wheels, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 27, 2017
dday33
Trey was my salesman and did a great job !!! I ended up purchasing what I was looking for
1 of 1 people found this review helpful.
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Aug 20, 2017
It was pleasant and the staff did a great job welcoming and schooling me in the forte
1 of 1 people found this review helpful.
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Aug 12, 2017
They answered quickly, the sellers Dylan and jaldrim are very friendly and they helped me a lot, the only thing I did not like was about a package that I did not want, but it was put in the estimate and then they said that I could not take the package out because Funding had already approved the initial amount and could not have changes in the price estimated .
1 of 1 people found this review helpful.
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Jul 8, 2017
Couldn't be happier
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Jun 11, 2017
I was amiss in not putting a hold on the car and afore a two plus drive it sold as I pulled on the lot. Chris and the sales associate did a great job attempting to fill our needs.
1 of 1 people found this review helpful.
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Apr 30, 2017
The dealer responded promptly, very pleasant to work with
0 of 1 people found this review helpful.
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Apr 20, 2017
Internet salesman was polite but unfortunately I was under impression price was negotiable, which it apparently was not. We're talking $300.
2 of 2 people found this review helpful.
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Mar 28, 2017
Top notch dealer, great experience from the moment we walked in the door
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Mar 10, 2017
The price stated in the add was not correct. They charged an "administrative fee" of about $700 in addition to title fees. This should have been identified in advance when I talked to them about the car on the phone.
6 of 7 people found this review helpful.
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Mar 8, 2017
I only emailed for information but was answered quickly and had follow up emails.
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Mar 4, 2017
They contacted us almost immediately. Davon was courteous and accommodating. He made us feel right at home when we arrived. There was no pressure and we ended up driving away in our desired minivan with a payment that was well within our budget. We would definitely recommend Rick Case to anyone looking for an enjoyable, low pressure car buying experience.
1 of 2 people found this review helpful.
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Mar 3, 2017
They tried to sell me extended warranty for my Toyota Prius and when I reported problems with the key and power port thy told me to call Toyota dealer they only deal with Kia.
1 of 1 people found this review helpful.
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Feb 24, 2017
At first the dealer was very responsive but after running my credit they stopped responding... They never even said that they no longer could help me...
2 of 2 people found this review helpful.
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Feb 12, 2017
Great experience. Love my new Kia
1 of 1 people found this review helpful.
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Jan 21, 2017
Extremely quick response from the team at Rick Case. Within a few hours of sending my email, they called to see how they could help. We made an appointment for the same day and were met and treated the entire time with courtesy and respect. We test drove several (I mean several) vehicles. They went the extra mile to meet our needs and keep us in our price range. No high pressure sales, just ensurance of our satisfaction. From Alex, to Drew, to Karen, they all made sure that after a long day of car shopping, we drove away as happy customers.
1 of 2 people found this review helpful.
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Jan 1, 2017
Great car buying experience from beginning to end. Drove extra miles to this dealership but it was worth it. Salesperson DaVonne, sales manager Mr. Kim, finance Lauren were all very nice, helpful, and informative. They truly want you to have a car you love on your terms. We did not buy the first time we were there and they were good with that. They kept their word when we came back a few days later. No hard sell here. Sincere and honest.
4 of 4 people found this review helpful.
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Dec 26, 2016
Drove over 2 hours to get to this location because of the deal seen online. We got the deal we wanted after 5 hours of negotiation! Be well informed and set your limits BEFORE you get to the dealership.
6 of 8 people found this review helpful.
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Dec 6, 2016
Very fast and great service. It was a pleasure doing business with them
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Nov 6, 2016
Great Follow up by dealer.
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Oct 13, 2016
Andy Nguyen was awesome! He was polite, very matter-of-fact, did everything I asked him to do and then a bit more. I did not buy from there because the vehicle I wanted sold before I could get there. His service was outstanding and I would assume that the rest would have been just as great.
1 of 1 people found this review helpful.
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Sep 25, 2016
Great. Nice people worked with us got the deal we needed. Highly recommend them.
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Sep 9, 2016
I reserved a test drive for a car, drove 45 mins to dealer to find someone was in the process of buying the car.
2 of 2 people found this review helpful.
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Sep 6, 2016
Poor quality dealership. Shop AT ANY OTHER Kia dealership. Salesman didn't review details of vehicle, nor address concerns of vehicle, manager was too pumped up on himself, and they treat you like a number-NOT a person!
5 of 5 people found this review helpful.
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Sep 5, 2016
This dealers finance guy tried to pad the price with ridiculous charges in the name of services which I rejected at the acceptance table.
3 of 3 people found this review helpful.
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Sep 2, 2016
bialex12
5
was such a great experience.. The staff was helpful and understanding.. I would highly recommed Rickcash Kia
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Jul 17, 2016
Excellent experience with everyone! Would gladly send referrals their way. Looking forward to another wonderful experience with my Kia Sedona as the prior two I owned never let me down. I feel very confident in Kia's quality that has continued to impress me every time I drive my new Sedona. If the Kia Sedona factory in Georgia were closer to me I would be proud to work there.
1 of 1 people found this review helpful.
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Jul 13, 2016
5
Phone and email was the only contact. They were helpful over the phone. Since I am 2 hours away they checked to make sure the car I was interested in had the features I wanted. They were helpful.
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Jun 26, 2016
Salesman too busy with other customers to answer my questions, even though I texted and emailed him the VIN numbers of 4 vehicles to look up -- from their website. We bought elsewhere.
1 of 1 people found this review helpful.
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May 16, 2016
Very courteous a little over priced on there vehicles though
1 of 1 people found this review helpful.
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Apr 23, 2016
The response was quick .the sales person was great . finance person don't listen Didn't get internet price . pressure to buy extended warranty .
1 of 1 people found this review helpful.
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Mar 30, 2016
They were very helpful, and I enjoyed my experience with the Salesman at Rick Case KIA...
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Mar 30, 2016
They answered all my questions over emails and followed through promptly
0 of 1 people found this review helpful.
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Mar 29, 2016
Excellent service all around!!!
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Mar 25, 2016
Great communication
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Mar 12, 2016
Excellent salesman and finance man.
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Mar 7, 2016
Great
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Mar 6, 2016
Whoever is in need of a car this is who you should use..Mr Kim and Alex worked hard and made it as easy-to-get.I will always look there first and would always refer a friend! !!!!!!
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Mar 5, 2016
FlaneurLuc
Weak on providing requested information about an available vehicle.
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Feb 3, 2016
Dwayne
This rating is based solely on my car buying experience with Rick Case Kia. I have not had the car long enough to rate their handling of a customer after the car buying. From the moment I set foot on the lot the overall impression was one of professionalism and not that of the typical aggressive salesmanship. My salesman, Gabriel Fernandez, took the time to really review the car so that I would have an in-depth knowledge of all it's very many features. He wasn't pushy and actually made me feel like I wasn't just a customer. He really was a great salesman. In fact, every staff member I met had the same demeanor. I can honestly say that this was the first time that I actually enjoyed buying a car.
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Feb 2, 2016
This dealer didn't even call back when I called to set an appointment for a test drive. This is after they confirmed the vehicle was available for sell.
1 of 1 people found this review helpful.
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Read 10 old reviews
Jan 12, 2016
We bought our 2014 kia sorento there and absolutely love it! Mr. Warren was very professional and courteous and got us a great deal on a car. Would recommend to anyone shopping for a Kia.. even called a week later to check up and see how everything was going which showed me he really cared and it wasn't just any sale.
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Aug 29, 2015
Great customer service
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Aug 18, 2015
Great experience.
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Jul 21, 2015
STAY AWAY FROM THIS PLACE!!!!!! I promised me a full tank of gas and when I followed the salesman to get the gas he sped off and left me in traffic. I kept calling him but he did not answer his phone. I went back to the dealership and they called him to no avail. They seemed like they was not worried that he was not answering his phone. All this occurred after we could not reach an agreement to purchase a car.
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May 19, 2015
I got a great deal and they were extremely curteous
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Dec 18, 2014
Very pushy and car was in bad shape for price.
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Sep 7, 2014
The entire car buying experience at Rick Case KIA WAS GREAT
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Aug 5, 2014
Took care of everything as promised. I bought my 2011 BMW 535 I.
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Jun 3, 2013
Found 2012 Kia Sorento
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May 11, 2013
Bait and switch. Advertised cars not available. Replacements available at several thousand more with similar miles and options. Sales people were nice, but try the salesperson to sales manager to general manager negotiation tricks. Brings over sales manager to try and pressure close the deal.
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