Midlands Mazda of Columbia

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655 Broad River Road
Columbia, SC 29210

Sales: (803) 988-1000

Service: (803) 404-5214

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 4, 2017
BookAnyone
Just followed with a automated response , did not provide carfax details as expected.
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Sep 4, 2017
GuruDSZRM
Stephen worked with me and gave me a very fair deal on my trade in. He made buying the car super easy! Definitely recommend this dealership!
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Aug 4, 2017
bugnjohn
Drove 60 miles to see that the trunk had been smashed in..huge dents and scratches all over it! None of that was in the pictures..im wodering if they used a different cars pics..Total disappointment and waste of my time..also on car gurus it was listed for 12500..on auto traders listed for 13500..on the lot it was "discounted" from 19000 to 17000..what joke! In that condition they couldnt have given it to me..totally misleading
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Aug 2, 2017
Guru97DKQ
I contacted the dealer to get a price and was ready to purchase the vehicle. They proceeded to tell me that the price online ($12,500)is not valid unless I finance with them and have a trade-in. When I told him I wanted to pay cash he gave me a price of 15,900. I asked to speak to the manager and she wouldn't get on the phone. They said there should be a disclaimer but there's not. Never deal with this company.
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Jun 25, 2017
The listed price isn't the listed price. After 4 hours of going to and from Columbia, we arrived to negotiate on a $12,089 offer, only to hear that the internet price was a 'mistake' and that it was ACTUALLY over $14,000, but that since we'd seen the mistaken price online, we could have it for that. So we offerred the asking price (you'd think they'd be happy with that), only to have the manager come out and tack on $1000 for not trading another vehicle in and $500 for not borrowing money to buy the car, in addition to other assorted costs that made the car cost over $14,000 anyway. These 'extra costs' are listed on the dealership's website disclaimer, but anyone thinking of paying cash for a car with no trade-in from these folks would be wise to know this before they visit.
10 of 11 people found this review helpful.
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Jun 11, 2017
Great
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May 26, 2017
Absolutely a wonderful car purchasing experience to report with Midlands VW Mazda from first meet up through car purchase to sending us home. Most relaxed dealership ever!!! And they gave us the car for the price we asked, without any arm twisting on either side!!!
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May 11, 2017
Quick response, no pressure follow up and super courteous!!! Great customer service!
1 of 3 people found this review helpful.
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Apr 21, 2017
Overall great experience.recommend dealership to all
1 of 4 people found this review helpful.
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Mar 31, 2017
Excellent
2 of 5 people found this review helpful.
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Dec 4, 2016
Called me directly. Very good
0 of 1 people found this review helpful.
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Sep 15, 2016
Called and offered to show me another vehicle that was in better condition!
0 of 1 people found this review helpful.
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Aug 28, 2016
They contacted me directly but the vehicle did not meet my needs
0 of 1 people found this review helpful.
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Aug 5, 2016
Call back right away
0 of 1 people found this review helpful.
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Aug 1, 2016
Very prompt response. Thank You!
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Jul 15, 2016
The information posted on the dealer website (probably like all other dealer's websites) was misleading. For example the price you show in this e-mail message along side the picture of the car indicates the price is $11,998. While I realize that would not have included taxes and tag, But to my surprise, the fine print rather unclearly stated that I would be levied an additional $500 if I did not finance the car through Midlands Mazda, and another $1,000 if I didn't negotiate a trade in with the purchase. Also, two of the sales staff agreed the car had some paint damage and that it would be taken care of. But when I went to purchase the car one of the supervisor/managers said that would not be included in the price (which was already up a couple thousand over the price you posted. I did get them agree to paint part of the car but with no warranty that the paint would not fade or peel within a reasonable amount of time. Bottom line, I purchased the car but was - once again - reminded why I don't like shopping with auto dealers, doing the little dance required to get to a true price, and never being quite sure everyone is being honest.
8 of 8 people found this review helpful.
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Apr 24, 2016
They really need to communicate better and stay on topic. I was going in weird senseless email loops with them and trying to push me to purchase something other than what I specifically wanted.
6 of 6 people found this review helpful.
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Response from Midlands Mazda of Columbia:

Hey John!

We definitely apologize for your experience. Please feel free to contact our Internet Sales Manager, Alicia Quales at 803-404-5153 so we can find out where we went wrong! We definitely value your business and would greatly appreciate the opportunity to correct any wrong.
Mar 11, 2016
Matthew Kush
Great dealer , honest and friendly , bought an 09 cts v from there and Jonathan fink was great , along with angel and Craig, my experience was excellent
1 of 1 people found this review helpful.
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Read 2 old reviews
Sep 15, 2015
The car that was listed on Car Gurus (and several other sites, including the dealership's own site) apparently sold months ago.The dealership seems to be WAY behind on updating their website!
2 of 2 people found this review helpful.
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Jun 15, 2015
Dealership returned call in a matter of minutes with information
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