McLaughlin Motors

4101 41st St
Moline, IL 61265

Sales: (309) 306-7057

Service: (309) 726-4684

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 19, 2017
Very helpful. No high pressure. Everyone at dealership was very friendly. The car was better than described. Price was fair. I am sorry I waited as car was sold. I missed a good deal
Is this review helpful? Yes | No
Jun 10, 2017
Great dealership and salesman. Truthful and work with us to get best deal for both parties. I would recommend others to them. Great atmosphere. I felt very comfortable and respected.
Is this review helpful? Yes | No
Jun 10, 2017
Show room , no sound masking, therefore no privacy. Not willing to try to come down on price or up trade in to make a deal. Salesman was nice, but finance sales manager wouldn't budge.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 5, 2017
I didn't buy the car I originally looked at but I did buy a car. Loved the people and will return when I need another automobile!
Is this review helpful? Yes | No
Apr 29, 2017
Overall a satisfactory experience. Negotiations went well. Processing paperwork took an inordinate amount of time.
2 of 2 people found this review helpful.
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Apr 22, 2017
My experience was great! Car was in exact condition as described and dealer actually took additional pics and emailed to me showing rims which had some pealing. They were very friendly and the car was a very good value.
1 of 1 people found this review helpful.
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Apr 21, 2017
sheenpriceless
Everyone we worked with were very helpful and we had our car 24'hrs later!
1 of 1 people found this review helpful.
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Mar 16, 2017
Contacted dealership. Salesman responded back and told me he would get the information i needed and get back to me. He never did get back to me!!! Poor customer service!! I got the impression that i must be wasting their time. I would look for other dealerships who have better customer service before giving McLaughlin a chance at your money.
2 of 2 people found this review helpful.
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Mar 14, 2017
The quick response via email to my request for more information about this vehicle was much appreciated.
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Jan 16, 2017
Awesome
0 of 1 people found this review helpful.
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Sep 26, 2016
Quick response, but sale didn't work out on my end.
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Aug 10, 2016
we had a very nice experience with McLAUGHLIN motors they were polite, very helpful and we will recomend them to our friends
Is this review helpful? Yes | No
Aug 2, 2016
C63LT
delays in getting pics. No negotiation on price - this is a car dealer, right! car still for sale - their loss of a sale within a week of getting the car, at a more than fair offer.
3 of 3 people found this review helpful.
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May 11, 2016
Dan was the best, easy to work went out of his way to make sure that me and my wife was happy with our Suburban. I would go back to buy again . Very happy.
Is this review helpful? Yes | No
Apr 30, 2016
A lady called me n introduce her self , but unfortunately she said car was in a sale contract but if they don't get approved , she said to me : I will call you back either way if it's Sold or not .. Haven't heard from her , so i m guessing the car is sold n she forgot to call me back ..
3 of 3 people found this review helpful.
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Apr 10, 2016
Farmallfan
Kelly was wonderful. She greeted us right away with a handshake and a smile. She was willing to do anything for us to put us in our new Yukan. She stayed after closing to make sure we got everything transferred over from our old car. She even changed out plates to the Yukan even though we said we could do it. The owner was nice though he talked with us, but I felt uneasy as he didn't make eye contact with us while talking, making us think that he has more important things to do. But all in all they were great!
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Mar 28, 2016
Dolomite_475
Good online interaction. No pressure. No bother.
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Mar 19, 2016
Scott did an exceptional job on followup and answering questions...very professional
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Mar 7, 2016
If McLaughlin Motors is anything like the service, care, and follow up that I received from sales rep Scott Schnabel, then I would have to say that this dealer is top notch. I'm still in decision mode right now, and may or may not buy, but so far Scott has made my car shopping experience a very nice one. Service is a big thing with me personally. And Scott gets it!
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Feb 18, 2016
Responded quickly and provided information about vehicle readily.
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Feb 6, 2016
to hard to do personal business got handed of to other sales person wait was very long testing cars was good experience
2 of 2 people found this review helpful.
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Jan 29, 2016
Was contacted right away
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Jan 12, 2016
I didn't care for my experience, it was all about the deal there. Was not impressed.
1 of 1 people found this review helpful.
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Jan 2, 2016
Amazing service from Scott and Brandon here! So happy that I found my dream car through them!
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Dec 7, 2015
My email got a fast response but failed to answere my question until I asked again with a follow up question. The car didn't have the option I am looking for so that's all the info I can give a review on.
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Nov 22, 2015
Kelly was great to work with at McLaughlin Motors.
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Jul 24, 2015
Seems as though Sales & Finance need more training. Had to go back to the Dealership on 7 different occasions because I needed to sign another document or Finance needed additional info. At my 7th visit, I was told that they had everything they needed and if I had to come back again I was going to get a free tank of gas. Really? So if I needed to go back an 8th time because THEY forgot to do their job, I would get a free tank of gas. I work in Davenport Iowa, live in Rock Island, Illinois, and McLaughlin Motors is in Moline, Illinois. Certainly not on my way home. Complete opposite. Definitely out of my way. NOT HAPPY
1 of 1 people found this review helpful.
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Jul 17, 2015
Great experience. Purchased a used vehicle with a few minor flaws and they fixed the issues promptly. No hassle buying experience.
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Read 13 old reviews
Apr 12, 2015
constructit
Dealer was very responsive and helpful. Unfortunately we could not connect on a deal.
Is this review helpful? Yes | No
Mar 13, 2015
McLaughlin has not been willing to negotiate the price of the vehicle at all.
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Feb 9, 2015
We already bought a car from a private owner, but we cannot seem to get off their mail list.
Is this review helpful? Yes | No
Feb 6, 2015
Very helpful and professional
Is this review helpful? Yes | No
Nov 22, 2014
I had an awesome experience. They were friendly and honest. They helped me with all my needs in buying a car. I have been to several car dealerships across the country and by far McLaughlin Motors has been my favorite. I will come back again to buy my next car. Thank You McLaughlin Motors
Is this review helpful? Yes | No
Oct 31, 2014
Excellent response. Great to do business with.
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Sep 27, 2014
They helped us with a really good financing for us. I am very thankful for that. I am very happy with the car.
Is this review helpful? Yes | No
Jul 13, 2014
To far to test drive. Didn't see location when I first looked. Beautiful car. I'd come get it for 11!
Is this review helpful? Yes | No
May 21, 2014
Great to work with had a person that set up appointments to test drive worked in helping us get the price to the point we was willing to look and test drive thanks
Is this review helpful? Yes | No
Apr 27, 2014
Dealer was great, had a minor issue with the TPMS light coming on. They worked with a dealer close to me as they are 165 miles away and saved me a trip. Transaction was low pressure, more dealers should take note and operate this way Or not, and it makes it easy for me to weed out the others and come back again. I appreciated their detail on vehicle information and just taking care of me as a customer to resolve a problem.
Is this review helpful? Yes | No
Mar 16, 2014
So far, people there have been great, I bought a Volvo C70 and Dan has been wonderful to work with on getting the car. It has only been a few months, and I love the car.
Is this review helpful? Yes | No
Mar 9, 2014
dtttt
Dealer worked well with me over the phone. Followed up well with requested information.
Is this review helpful? Yes | No
Nov 8, 2013
verygood
Is this review helpful? Yes | No

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