Master Chevrolet Cadillac

3625 Richland Ave
Aiken, SC 29801

Sales: (803) 594-4769

Service: (844) 228-5513

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 27, 2017
Staff responded quIcily and let me know the vehicle had been sold already and offered to keep an eye out for similar vehicles in the future
Is this review helpful? Yes | No
Nov 22, 2017
just a phone experience but a nice one, good follow up. I am 110 mile away so I am trying to find something closer. I will let you know because I like the r2 you have. I would want to trade a 2016 highlander xle . thanks john
Is this review helpful? Yes | No
Nov 20, 2017
Porsha contacted me immediately and was very helpful. I have purchased a used vehicle from this dealer before and highly recommend them.
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Nov 15, 2017
Dealer contacted me several times. However the truck was already sold
Is this review helpful? Yes | No
Nov 11, 2017
I have purchased other cars via internet research before, but Master was far and away the best experience I've had. From the initial contact by Porsha, to the meeting and follow-up with Adam in Sales, to delivery of the car at our home, we were impressed with every person we met. Master runs a very professional company and employs only the best. We highly recommend!
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Sep 21, 2017
Very nice very helpful are the people from the dealership, I made no commitment on vehicle , they answered my questions about the money, most people don't like those questions
1 of 1 people found this review helpful.
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Aug 27, 2017
good experience found the perfect truck
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Aug 15, 2017
The deal with Master Chevrolet Cadillac is highly professional. The introduction greeting at the door to the team players made for a relax atmosphere to do business. The salesperson listened and then demonstrated a plan to satisfy our needs. They were patent with allowing the time to evaluate and be comfortable with a plan to make a deal. Thank you all.
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Aug 13, 2017
Great. Fast response. Good customer service.
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May 27, 2017
The first person I dealt with at the dealership never got back to me about the car service history. I called back two days later to learn that he no longer worked there. I was told they were sending the car through the service department for a check up and they would call me back asap when they were done. I made it clear that I wanted the car if there were no surprises found. I got a call back the next day telling me that they sold the car. Bad business if you ask me. I wasted several days and a trip out of town to test drive it and they sold it out from under me.
4 of 4 people found this review helpful.
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Apr 26, 2017
George the salesman was who i dealt with and i went so far as to apply for credit before he told me the truck was pending sale, several hours later i might add. There are apparently some major communication issues at the dealership between people working there. Perhaps they need to change their processes a bit for vehicles pending sale.
1 of 1 people found this review helpful.
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Mar 18, 2017
Great communication and unbelievable hospitality. Crazy thing is we weren't able to make a deal but it was still best car potential deal I have been involved with. Great people
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Mar 2, 2017
Very attentive
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Jan 14, 2017
got back very quick thanks
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Nov 4, 2016
Nice
0 of 1 people found this review helpful.
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Oct 25, 2016
quick to respond
0 of 1 people found this review helpful.
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Oct 4, 2016
Salesman was great. Did not test drive the car after noticing the interior was black color. do not like heat from this color interior.
0 of 1 people found this review helpful.
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Sep 24, 2016
great follow up
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Sep 9, 2016
Amazing Grace!
0 of 1 people found this review helpful.
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Aug 28, 2016
Great
0 of 1 people found this review helpful.
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Aug 20, 2016
grace7990
I had a way above car buying experience here! My salesperson George Lyles was extremely knowledgeable, helpful and dependable. Overall the whole process was fast, smooth, and painless . My expectations were exceeded in every way!
1 of 1 people found this review helpful.
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Aug 19, 2016
Fast communication. Easy to work with. Trying to locate right vehicle.
1 of 1 people found this review helpful.
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Jun 25, 2016
Sales rep was verynice and i informative
1 of 1 people found this review helpful.
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Jun 12, 2016
Acted like I didn't know as nothing about trucks. Very rude management.
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Jun 1, 2016
The sales person was REALLY helpful and went out of his way to answer questions.
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May 11, 2016
I had to contact the dealer two times before they responded.
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May 5, 2016
Nice person that called me about vehicle I was inquiring about, but felt like the atmosphere over the phone was indifferent. Maybe because they might have thought I wasn't Serious enough over the phone. Could've been my fault for not committing over the phone & was told a deal was already in the works on the vehicle. I was never told of any other possible options to look at/consider. Purchased similar vehicle from another dealer.
1 of 1 people found this review helpful.
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May 2, 2016
Very friendly staff and not pushy at all. Easy to work with. I would recommend Master Chevrolet Cadillac to anyone.
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Apr 9, 2016
Price went up before we could make offer on the sale price...
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Apr 3, 2016
Really helpful although thy didn't currently have anything in inventory to fit our needs.
1 of 1 people found this review helpful.
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Feb 29, 2016
Master Chevrolet was great to work with. We loved this vehicle but upgraded to one even better. They made it easy to find what we wanted.
1 of 1 people found this review helpful.
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Feb 23, 2016
Never went to see the vehicle in person. However, Jason from the dealership did contact me in a timely manner with honest information and kept in touch to see if I was still interested. Overall, I made a purchase elsewhere that had a lot to do with the specific car and location. I would consider doing business with them in the future though.
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Feb 23, 2016
Worked with Russ Vernon at Master Chevrolet and bought a Jeep Patriot, 2014. Best car buying experience I've ever had. Russ was super helpful, we emailed a number of times and spoke on the phone as well. He even called the Bank for us to get taken care of there in Aiken, SC, as we are not from there but traveled there to test drive and ultimately buy the car at a great price.
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Feb 23, 2016
Great and helpful Customer Service!
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Feb 1, 2016
Great
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Jan 22, 2016
Responsive and did call back. Found the experience to be very average and not engaging.
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Dec 22, 2015
Dealer went above and beyond for the sale of the vehicle. This was only my second automobile dealing with a dealer. They made sure everything was taken care of. Had to travel about 60 miles from home but it was worth it.
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Read 18 old reviews
Nov 10, 2015
The salesman I talk to was very helpful in providing me the price and answer all questions I had the
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Aug 11, 2015
I did not end up buying the 2014 Chevrolet Camaro, but did in fact buy from Master Chevrolet Cadillac ~ a 2015 2 door Cadillac STS..David Scott & Wayne Morgan were awesome and extremely helpful and have followed up also for any needs or concerns I may have!!
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Jul 6, 2015
Great dealership. David Scott was the salesman and very professional. Called him on a Friday and picked up the car on Saturday. Great follow through. Would buy from Master again. Thank you!!!
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Jun 17, 2015
Vehicle was overpriced and they refused to work out a deal to bring the price below market value.
1 of 1 people found this review helpful.
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Mar 5, 2015
Response time was great. Showed real interest in my needs.
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Feb 27, 2015
Very good
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Jan 22, 2015
Could sense the lack of effort from salesman. Pushy during the sale to speed up the process. No response whatsoever after the sale, after numerous messages were left with a question. Total feeling of being blown off.
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Dec 16, 2014
very good
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Nov 6, 2014
Aw man, these guys are great! They kept up with me and were really business minded.
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Oct 21, 2014
My salesperson Joe was great found the car on the internet and live over 2 hours away. My salesperson Joe was great on follow up and gave me all the information I needed to make the decision to buy the car. Great price and everyone at the dealership was great!
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Feb 25, 2014
Very pleased
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Feb 22, 2014
very easy to work with! came through as promised!
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Feb 11, 2014
Ad said car had been serviced and was ready to go. In fact it was not and had an oil leak somewhere (dealer wasn't specific).
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Jan 28, 2014
Dealer sold the car to another person after I had negotiated a deal, been approved for a loan and was sitting at the bank waiting for them to fax over the perchase order!!!! I would recommend to NOT buy a car from this buisness!
Is this review helpful? Yes | No
Jan 15, 2014
thepiper4
Responded quickly, but car had already been sold
Is this review helpful? Yes | No
Dec 27, 2013
could not help me had a bad attitude
Is this review helpful? Yes | No
Sep 26, 2013
I'd say my overall experience with Master Chevrolet Cadillac was perfect. David Scott responded to my inquiry within a few hours, and was very helpful and polite throughout the whole process. I got a GREAT deal on a 2013 Chevy Captiva (an average of about $3000 less than everything I found locally in central Georgia). The vehicle was in great condition -- everything was extremely clean, all routine maintenance was up-to-date, and the gas tank was full. Mr. Scott went above & beyond to familiarize me with the car. He took his time to walk me through basic vehicle operations, and set up my complimentary OnStar 3-month trial before I left. I drove out of the dealership parking lot very satisfied, happy, and confident in my purchase. I was pleasantly surprised at how smoothly everything went, and I would highly recommend this dealer to others.
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Jul 13, 2013
No one would wait on me at the dealership
Is this review helpful? Yes | No

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