Massey Cadillac of Orlando

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GM Certified Internet Dealer

4241 N John Young Pkwy
Orlando, FL 32804

Sales: (855) 788-5971

Service: (877) 280-5105

Today 8:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 13, 2017
Guru9R849
Dealer experience was good, very professional. The truck was in very poor condition for the price.
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Jul 17, 2017
Loved the vehicle. Was way out of my budget, and was told that they could not accept less than a certain amount, but vehicle was eventually sold for $2000+ less.
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Response from Massey Cadillac of Orlando:

Tanya, thank you for your feedback. We strive to provide customers with fair pricing and we are sorry to hear we could not deliver on this. Please reach out to our GM, Bill Hull at 407-299-6161 if there is anything we can do to resolve this.
-Your Massey Cadillac Team
Jul 16, 2017
Yes he was very responsable and very nice.
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Jul 12, 2017
Cambridge_1267
They very nice and professional response time great.
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Response from Massey Cadillac of Orlando:

We appreciate the feedback. Thanks for the review!
Jul 6, 2017
Good
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Response from Massey Cadillac of Orlando:

Thank you!
-Your Massey Cadillac Team
Jul 5, 2017
They contacted me immediately and have followed up as well. Very responsive...
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Response from Massey Cadillac of Orlando:

Hi, Larry! Thanks for the feedback. We appreciate the review!
Jul 1, 2017
Raffi the salesman was straight forward, honest and very helpful. I bought the car!
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Response from Massey Cadillac of Orlando:

Amin, thank you for the 5-star review. We are always happy to hear about your visit. We will make sure to let Raffi know that you were satisfied with the car. Have a wonderful day!
Jun 19, 2017
Adam, I believe his name was, called and had the vehicle pulled up for us as soon as we pulled in. Dealt with a saleswoman named Miranda. Wonderful experience, went with another car that was on their used car lot. A selection of high end, lightly used cars, SUVs and trucks that will have even the toughest of critic able to be happy with their purchase. Miranda was great! Helped us through the buying process, wasn't pushy and allowed us to take our time. Even was going to allow us to leave without buying which is the most awkward thing to do at a car dealership. She told us to go do our research about the car we liked, we did, was BELOW Kelly Blue Book prices! Great experience! Miranda, my wife and I may have to buy all of our used cars from you!
1 of 1 people found this review helpful.
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Response from Massey Cadillac of Orlando:

Thanks for this excellent review, Micah! We can't wait to work with you again!
-Your Massey Cadillac Team
Jun 19, 2017
GuruC87H
good
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May 15, 2017
Suavedeezy
They responded, great customer service.
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May 11, 2017
Dealer provided all the information I requested to make an informed decision. Easy to work with.
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Apr 7, 2017
GuruZD34
initially, then contact stopped. Had to send emails to find out what happened. Had to ask if the car was sold before I was told. Will not recommend this dealership
2 of 2 people found this review helpful.
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Response from Massey Cadillac of Orlando:

We are sorry that you had a poor experience, and we would love an opportunity to make things right. Bill Hull, our General Manager can be reached at 407-299-6161 ext 3154. Please let us know what we can do to help!
Mar 7, 2017
They called me back asap. The vehicle was sold already. Offered a different vehicle.
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Mar 6, 2017
The overall experience at Massey Cadillac North was wonderful. The two salesman, Robert Micheal and Christopher, went beyond to educate me on the features of the vehicle. They treated me as if I was their young daughter looking to purchase the BEST vehicle in town. I am forever greatfful. They are truly wonderful people.
2 of 2 people found this review helpful.
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Jan 24, 2017
Brandon was very professional and knowledgeable. Dealership was very accommodating helpful.
1 of 1 people found this review helpful.
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Jan 15, 2017
Great customer service
1 of 1 people found this review helpful.
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Jan 13, 2017
Wasn't crazy about sonic pricing or how they priced trades. But very friendly dealer
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Dec 21, 2016
unclebill124
nice selection, responsive staff
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Dec 21, 2016
Their communication has been great and a pleasure to work with.
0 of 1 people found this review helpful.
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Dec 20, 2016
Prompt response. I didn't get a chance to visit showroom but Massey Cadillac internet sales manager/representative responded to my request in a timely manner.
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Dec 1, 2016
dealer has contacted me twice!!
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Nov 25, 2016
There were great to work with. Got an email from sales guy and he was there to meet me and they gave me a great deal. I was happy. Had a few issues with the car and they resolved them fro me right away with corrective work. I am happy with the guy that I got that was a 2008 Cadillac CTS, red. It was like new with only 44,640 miles on it!
2 of 2 people found this review helpful.
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Read 15 old reviews
Jan 26, 2014
Friendly
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Jul 29, 2013
i live in a Diff. city drove to MASSEY dealer ship after talking with sherry glad i did very professional dealership & yes i did buy a suv from there THANK YOU
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May 4, 2013
very good
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Mar 23, 2013
Excellent Customer Service!!!!
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Mar 11, 2013
Worse service I ever had. They were very disrespectful, inconsiderate, and they lied to get me in the office.
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Feb 25, 2013
Not the best customer care
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Feb 5, 2013
Tom was low pressure and very responsive to my needs.
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Jan 20, 2013
Good Deal
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Nov 2, 2012
Great service!
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Sep 16, 2012
Once I explained I could not see the car inmedeately due biz travel car dealer would not communicate.
1 of 1 people found this review helpful.
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Sep 4, 2012
I asked for more info and pics for the car be cause they didn't have enough of them and they said that they will get back to me but they didn't !!!
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Aug 29, 2012
they responded to me me right away via email
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Aug 9, 2012
Friendly and helpful people that I would recommend to anyone!
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Apr 10, 2012
These are some of the nicest people I have ever delt with. The vehicle was everything they said it was and more!
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Nov 10, 2011
I enjoyed working with Sherry Burton, Robbie Kayne & Bob Mahnic they all were good to work with. But the 2002 Chevrolet Corvette sold before i could get back. And Sherry, and Bob call to let me know, that they would be on the look out for another car that i want. i appreciate them and i would go back to them.
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