Magic City Ford Lincoln

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Internet Approved, Blue Oval Certified

809 Williamson Rd
Roanoke, VA 24016

http://www.magiccityford.com

Sales: (540) 345-0911

Service: (866) 308-3635

Today 9:00am - 8:00pm

(Open Now)

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Sales Reviews (28)

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Yancy

Jun 19, 2017

Amazing and hospitable!!!

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Jeff

Jun 12, 2017

Prompt response

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Response from Magic City Ford Lincoln:

Thanks Jeff!

MFGF250F350

Apr 28, 2017

The dealer did respond but wouldn't come down on the price,they want 28,000 for an 2008 F-350 SD and NADA puts this truck at 14,825 clean retail and 11,850 clean trade in so needless to say I won't be interested in buying the truck they have. NADA. North American Dealers Association.

1 of 1 people found this review helpful.

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Response from Magic City Ford Lincoln:

Thanks for your kind review. For a bit more detail however, we sold this the same day you inquired to another dealer because it would not pass our shop inspection. The salesperson may not have known that however it's no longer in our inventory or on our website. It was sold to that other dealer yesterday for mid $25k's. We hope you'll give us another chance in the future when we trade a SuperDuty that would be of interest to you.

Hollie

Apr 7, 2017

Responded in a timely manner, but still had the car online but had already sold it.

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earnest

Oct 21, 2016

The dealer contacted me. I did not buy this car, but I did purchase a 2016 Mustang from the dealer.

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shawn

Oct 16, 2016

Very quick response time in the vehicle.

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Charles

Sep 27, 2016

Excellent, I will be a customer for life

1 of 1 people found this review helpful.

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Cindy

Sep 19, 2016

Tammy contacted me the same day I sent in my email request. We set up a time the next day to drive the vehicle. She arranged for me to keep it overnight and I decided to purchase it the next day. I feel that I received excellent customer service, got a great vehicle at a great price and would go back to Magic City for future purchases.

1 of 1 people found this review helpful.

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Response from Magic City Ford Lincoln:

Thank you Cindy for your kind words and your business!

curt

Aug 27, 2016

very well pleased

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Joel

Aug 24, 2016

Dealer has been nice, still discussing potential deal; communication has been good.

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Chris

Aug 15, 2016

Called promptly and was professional.

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Jake

Aug 8, 2016

This dealership was approximately 900 miles from where I live. I was very interested and was serious about buying this vehicle but when they sent me the invoice there were two fees tacked on that added up to approximately $1000. There was no explanation for what these fees were. That in combination with multi hundred dollar flight out And the cost of driving back is the difference maker. The dealership was easy to deal with. They were friendly and warm and mannerly. It was just the addition of these two fees with no explanation that turned me off.

3 of 3 people found this review helpful.

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hhhjr

Jul 24, 2016

Quick contact, very helpful

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Chris

Jul 21, 2016

Vehicle was sold the day I inquired yet was on GURU for 72 days? I was 50 miles into a trip before they told me it was sold. They claimed to have tried to reach me but had incorrect info. Funny we responded to several emails stating how someone would be getting right back to me? Sad, we really wanted the car.

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Response from Magic City Ford Lincoln:

Hi Chris - we're sorry to see your review but unfortunately the vehicle was sold that same day. Sadly, this happens more frequently than you'd imagine. Please feel free to check our website as we have several hundred vehicles come through/go out per month and may trade/acquire a similar vehicle in the future. We'd certainly love to earn your business and appreciate the opportunity.

Jaron

Jul 17, 2016

Got an auto generated response wanting to tell me about all the 77 Broncos they had and the many options available. No other contact was made, and they definitely did not answer the questions I asked about this vehicle....even the basic stuff like price.

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Response from Magic City Ford Lincoln:

Hi Jaron, we have spoken since this review however you were correct that you received an automated reply and our apologies for that. We have worked to adjust this in our system so that this doesn't happen in the future. Good luck with your search for a 1970's Bronco.

Dean

Jul 8, 2016

They were great to work with. Although I was ready to buy the 2002 Tbird before they opened they didn't take advantage of my eagerness. I got a great low mileage Bird at a very good price.

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Response from Magic City Ford Lincoln:

Thanks Dean so much for your business! Hope you're enjoying your Thunderbird!

James

Jun 4, 2016

Responded right away

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Ben_Hampton_86

May 31, 2016

Ok, it took a long time for them to respond. Didn't really answer me questions I asked and didn't send more photos!

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John

May 12, 2016

Very helpful, understood what I was looking for.

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john

Apr 10, 2016

Got back with information quickly very informative.

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Steve

Apr 2, 2016

Haven't bought yet, but dealer has been great at follow up and additional photos to help.

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Mary

Apr 1, 2016

knowledgeable and no pressure.

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Keith

Mar 8, 2016

Excellent!

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Tim

Mar 3, 2016

Response was fast and very helpful

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Dan

Jan 23, 2016

Very easy to work with.

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Kevin

Jan 17, 2016

Responsive. Emails were returned and we discussed pricing and options.

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Jayson

Dec 29, 2015

Not pressuring you, helpful

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Kim

Dec 5, 2015

Pleasant buying experience. Excellent communication

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Read 4 old reviews

Patrick

Jul 26, 2014

too fare away is all

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Steve

Jun 18, 2014

Great buying experience, FANTASTIC delorship

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Mark

Oct 3, 2013

Dealer was excellent, they will take care of you very professionally, in a timely manner, and try their best to give you a deal you can be happy with.

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kate

Aug 27, 2013

kept in communication with me

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