East Coast Auto Source

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4180 Rocky Ford Rd
Bedford, VA 24523

Sales: (540) 586-5713

All reviewers have been verified to have contacted this dealer – Learn More
Nov 15, 2017
GuruZYX78
Yes, they did respond very promptly, I was supprised. The agent was very helpful. I thought that it was a little misleading that the car listed did not even run, and would cost more to make it run. The agent actually called me back twice to let me know if they had any progress with the car. I did research the car as much as I could, and even found the insurance photos. It is best for anyone to try to do the same for any used vehicle they are seeking. However, the buisness and their sales people are excellent, and honest.
2 of 2 people found this review helpful.
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Nov 10, 2017
Michael Reese
George was very helpful answering my questions about the cars they have available.
0 of 1 people found this review helpful.
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Nov 9, 2017
Very quick,response,helpfull,professional,knows how to do the business, highly recommend. (A+A+A+A+A+A+A+)
1 of 1 people found this review helpful.
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Nov 3, 2017
They contacted me via email and told me to call them. I did call and left a message but they did not return my call. That was 5 days ago.
1 of 2 people found this review helpful.
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Nov 1, 2017
I am looking for a Hummer but have not found one yet. These are really nice people and we have been dealing with them for years.
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Oct 17, 2017
Adrian Montgomery
Answered in good time. Helpful in description and price listing. Gave helpful information.
6 of 6 people found this review helpful.
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Oct 15, 2017
East Coast Auto Source was pleasant to deal with and responded to my inquiry in a timely manner. Although I did not purchase a vehicle from them (it was recently sold), I would do business with them if the right car came along.
4 of 4 people found this review helpful.
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Read 32 old reviews
Jan 5, 2016
roda2661
excellent
2 of 4 people found this review helpful.
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Dec 26, 2015
Great customer service
1 of 2 people found this review helpful.
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Dec 13, 2015
Excellent info
1 of 1 people found this review helpful.
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Dec 7, 2015
They were really helpful.
1 of 2 people found this review helpful.
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Nov 30, 2015
I think they made up the listing. There was no photo and when I contacted them online the answer I got was that the car didn't exist. So I give them a low rating
8 of 9 people found this review helpful.
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Nov 20, 2015
Need to keep inventory updated on the website.
3 of 4 people found this review helpful.
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Nov 6, 2015
Dealer did respond by saying call and gave the phone number , I just wanted to know if it was an R titled vehicle before driving down to see it. auto looks good but looks can be deceiving thanks anyway
1 of 1 people found this review helpful.
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Nov 5, 2015
Bought the car. Generally a good experience, would buy from them again. Prompt in responses, detail oriented.
2 of 2 people found this review helpful.
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Nov 5, 2015
changed mind toward a diesel
1 of 4 people found this review helpful.
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Nov 3, 2015
I put a deposit on the vehicle based on photos and dealer description. I rented a trailer and drove 230 miles to pay the balance and pick up the vehicle. I was delayed in travel and called an hour ahead to tell the dealer I wouldn't be able to make it until 15 minutes after closing. They agreed to wait, so I proceeded to my destination. I was shocked to find the vehicle was in much worse shape then I was led to believe. The windshield was badly damaged, the driver side door was heavily damaged and missing the bottom panel which was not evident in the picture, and there was significant rust around the fenders which i was told were in good shape. I immediately knew the cost to make this car road worthy was significantly higher than I had originally calculated. I told George the owner I was going to have to pass on the purchase. After initially telling me I could only have a voucher redeemable at his junkyard, I managed to get 50% of my deposit back. In all fairness, George stayed past 5PM to accommodate my lateness but I would suggest you make the trip and see for yourself before you make any commitments.
13 of 13 people found this review helpful.
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Oct 22, 2015
Didn't finally buy the car, but nice folks. No pressure to buy, let me wander around & look at others & write down any I wanted to know more about.
1 of 1 people found this review helpful.
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Oct 14, 2015
George was a nice man the only thing the wiring harness was cut and haven"t heard anything from him yet. hope to soon .
0 of 1 people found this review helpful.
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Oct 1, 2015
mariemc
Responded quickly but just to say they were busy and would be in touch. Have not heard back from them.
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Sep 23, 2015
They responded right away with an email but I did not contact them any further
0 of 1 people found this review helpful.
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Mar 5, 2013
Very poor service
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Jan 29, 2013
They asking to muck for wreck cars
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Jan 21, 2013
Super customer service
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Jan 18, 2013
Did respond and answered questions in a timely and friendly manner.
1 of 1 people found this review helpful.
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Dec 23, 2012
East Coast is an awesome place and George is wonderful to work with!
1 of 1 people found this review helpful.
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Sep 28, 2012
dealer responded in timely manner.
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Jul 10, 2012
I requested information on 3 car's, hating to, but I left my phone number each time, but never heard from any of them!
1 of 1 people found this review helpful.
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Jul 6, 2012
They do not respond to e-mail inquiries.
1 of 1 people found this review helpful.
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May 30, 2012
They didn't respond to my inquiry.
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May 7, 2012
Keep up the good work
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May 5, 2012
good inventory hope to buy soon
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May 3, 2012
Did not buy the vehicle. But the information was very good. Thanks
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Apr 29, 2012
I was amazed at the number of cls500 available. I began my search locally and was not satisfied. This site made me feel that i was shop ping for a good deal all over the world. I loved the way it rated the deals.
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Apr 23, 2012
terrible. never got back to me. send a request but dont expect to be contacted.
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Apr 20, 2012
excellent explained and answerd all my question very nice.
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Apr 13, 2012
George is very cordial and helpful
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Mar 21, 2012
Rocking_Robert
No one returned my calls or email nor was anyone on the premises to help me with questions I had. All cars were either junked or salvage. This tidbit failed to appear on the advertisement. Poor way to run a business!!!
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Dec 20, 2011
Very great dealer
Is this review helpful? Yes | No

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