Haley Toyota of Roanoke

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New Owner Events, Rent A Car, Toyota Certified Used Vehicles, Toyota
Tire
Center

1530 Courtland Rd NE
Roanoke, VA 24012

Sales: (540) 345-1666

Service: (540) 345-1666

Today 8:30am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 19, 2017
mikechill
OK, have not heard anything back since completing application
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Sep 28, 2017
I did not end up buying a car from this dealer but they were very courteous and professional. No complaints whatsoever.
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Sep 16, 2017
Hosannah34
5
I spoke with 3 different people at Haley. Two were not really into helping me but one was eager for my business. He has been at it for 31 years, so I'm excited to see what he'll turn up. Jeff, I'm counting on you!
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Sep 16, 2017
It was very professional, I think they are good dealership . To work with .
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Sep 6, 2017
They were great
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Sep 5, 2017
Very short, but appropriate -
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Aug 30, 2017
Very Prompt and professional.
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May 25, 2017
They provided the information I needed in a quick time frame.
0 of 1 people found this review helpful.
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Mar 20, 2017
Do not go to this dealership. Save yourself time and shop elsewhere. We came to a price on a used vehicle with our salesman, only to have the sales manager turn it down. They then tried to haggle more with our trade in to distract from the fact that we had gotten nowhere with the price of the car we wanted. The car had $1500 in scratches to the exterior, and they were 100% firm that they were not fixing the problem. However, other dealerships in the area had the SAME asking price, for the same vehicle in EXCELLENT condition. I wouldn't buy a bicycle from this place. Typical dealership and typical salesmen. Do yourself a favor and stay away.
10 of 11 people found this review helpful.
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Mar 9, 2017
Had an awesome experience. Jeff work tirelessly to help us in our purchase. He helped make car buying a little more fun.
1 of 1 people found this review helpful.
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Feb 14, 2017
Excellent. Bought the truck.
1 of 2 people found this review helpful.
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Jan 11, 2017
I am coming to look this car on Friday
0 of 5 people found this review helpful.
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Jun 30, 2016
Nice person to talk to... I was too late to get the truck. Someone else actually bought the truck while I was talking to a salesperson. No biggie. I found a better deal a couple of days later.
0 of 2 people found this review helpful.
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Jun 14, 2016
Decided this was to far away.
0 of 5 people found this review helpful.
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May 24, 2016
The staff was honest and very helpful. The sales rep helped me stay informed and answered all my questions. Overall it was a great expereince!
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May 8, 2016
Great sales experience. But after the sale, they were horrible. I understand that the car was used, and I expected scratches, dings, worn tires, etc... But missing and broken parts? And being told "well, the warranty isn't really worth anything"? The radio is broken and I was told they will not fix it. I was told at the time of purchase they would get the convertible top "boot" to me soon, now I'm told it doesn't exist. And the wind blocker that should be in the trunk is missing as well. My salesman told me those items were in the service department, but now he says they don't have them (after I've completed the purchase and my "return" time has expired). My advice for a buyer is to get everything in writing, no matter what the salesman or FNI guy says. The only words you can trust are the words written down.
7 of 7 people found this review helpful.
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Apr 17, 2016
well the truck was already sold by the time i got ther! and i was going to use your prise gied to make a deal.
0 of 2 people found this review helpful.
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Apr 7, 2016
very pleasant
1 of 1 people found this review helpful.
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Apr 5, 2016
Great guys to work with.
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Jan 14, 2016
Dealer responded right away. I rated this way because on Thursday the price 16,259 this is when I made contact the very next day Friday the new price was 17,4sumthin...on the exact same vehicle. Not good
4 of 4 people found this review helpful.
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Jan 11, 2016
zbillr
The car ended up not being what we were looking for, but our salesman was very personable, answered all our questions, and helped to create a great experience, even in the rain.
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Read 8 old reviews
Aug 24, 2015
trout_300
Responded with information needed and sent addition pictures. Good service.
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Jul 5, 2015
Very responsive
0 of 1 people found this review helpful.
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Jun 14, 2015
Very helpful and continues to help after the sale.
1 of 1 people found this review helpful.
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Mar 20, 2015
Not a good place if you are buying your first car with little or no credit, require cosigners and ridiculous payments, something like $10,000.
1 of 1 people found this review helpful.
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Jan 13, 2015
Fast and friendly.
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Jan 25, 2013
great customer service, we walked away feeling comfortable tjat we got the best deal possible.
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Dec 14, 2012
Verry good responce from dealer I am in the process of purchasesing this vehicle
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Jun 15, 2012
Haley was very helpful in the buying process. They took the load off me and made the entire experience very easy for us. I was very hesitant to make a purchase like this sight unseen, but it seems to be everything that they said it would be.
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