Lux Cars Chicago

88 E Dundee Rd
Buffalo Grove, IL 60089

Sales: (847) 380-8475

Service: (847) 947-2900

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https://static.cargurus.com/images/forsale/2018/04/02/20/44/2014_lincoln_navigator-pic-3351821930430110887-152x114.jpeg

2014 Lincoln Navigator L 4WD Used Cars in Buffalo Grove, IL 60089

Great Deal
$3,325 BELOW
CarGurus IMV of $26,276

Price: $22,951

Mileage: 95,095

Location: Buffalo Grove, IL 60089

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2014 Lincoln Navigator L 4WD for sale - $22,951, 95,095 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/10/18/05/2013_land_rover_range_rover_sport-pic-2870022544955079209-152x114.jpeg

2013 Land Rover Range Rover Sport HSE LUX Used Cars in Buffalo Grove, IL 60089

Good Deal
$3,430 BELOW
CarGurus IMV of $28,414

Price: $24,984

Mileage: 81,449

Location: Buffalo Grove, IL 60089

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Santorini Black Metallic Description: Used 2013 Land Rover Range Rover Sport HSE LUX for sale - $24,984, 81,449 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/04/16/20/53/2007_mercedes-benz_e-class-pic-706903028674737836-152x114.jpeg

2007 Mercedes-Benz E-Class E 350 Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,659 BELOW
CarGurus IMV of $8,654

Price: $6,995

Mileage: 103,087

Location: Buffalo Grove, IL 60089

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Arctic White Description: Used 2007 Mercedes-Benz E-Class E 350 for sale - $6,995, 103,087 miles with Premium 1 Package, Leather Seats, Sunroof/Moonroof, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/27/17/46/2013_porsche_cayenne-pic-1317028115028115851-152x114.jpeg

2013 Porsche Cayenne S AWD Used Cars in Buffalo Grove, IL 60089

Good Deal
$3,265 BELOW
CarGurus IMV of $33,252

Price: $29,987

Mileage: 72,557

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Umber Metallic Description: Used 2013 Porsche Cayenne S AWD for sale - $29,987, 72,557 miles with Sport Package, Leather Seats, Alloy Wheels, Audio Package, Memory Package, Backup Camera, Sport Chrono Package, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/04/17/14/44/2006_porsche_cayman-pic-8645072310767921484-152x114.jpeg

2006 Porsche Cayman S Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,742 BELOW
CarGurus IMV of $28,726

Price: $25,984

Mileage: 44,904

Location: Buffalo Grove, IL 60089

Average time on market: 33 days Certified Pre-Owned: No Transmission: Manual Color: Seal Grey Metallic Description: Used 2006 Porsche Cayman S for sale - $25,984, 44,904 miles with Bi Xenon Headlamp Package, Alloy Wheels, Sport Chrono Package
https://static.cargurus.com/images/forsale/2018/05/08/17/47/2014_audi_q5-pic-1926796082017022448-152x114.jpeg

2014 Audi Q5 3.0 TDI quattro Premium Plus AWD Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,404 BELOW
CarGurus IMV of $27,351

Price: $24,947

Mileage: 59,329

Location: Buffalo Grove, IL 60089

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Cuvee Silver Metallic Description: Used 2014 Audi Q5 3.0 TDI quattro Premium Plus AWD for sale - $24,947, 59,329 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/12/08/20/12/2013_jeep_grand_cherokee-pic-7021029229227109271-152x114.jpeg

2013 Jeep Grand Cherokee Vapor 4WD Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,373 BELOW
CarGurus IMV of $33,368

Price: $31,995

Mileage: 87,557

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Crystal Pearl Description: Used 2013 Jeep Grand Cherokee Vapor 4WD for sale - $31,995, 87,557 miles with Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/04/02/17/51/2015_lincoln_mks-pic-1889396792910225282-152x114.jpeg

2015 Lincoln MKS Sedan Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,240 BELOW
CarGurus IMV of $16,681

Price: $14,441

Mileage: 85,734

Location: Buffalo Grove, IL 60089

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Description: Used 2015 Lincoln MKS Sedan for sale - $14,441, 85,734 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/23/15/03/2010_mercedes-benz_cl-class-pic-135922996819724332-152x114.jpeg

2010 Mercedes-Benz CL-Class CL 63 AMG Used Cars in Buffalo Grove, IL 60089

Good Deal
$3,242 BELOW
CarGurus IMV of $35,226

Price: $31,984

Mileage: 64,085

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Titanium Grey Metallic Description: Used 2010 Mercedes-Benz CL-Class CL 63 AMG for sale - $31,984, 64,085 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Premium 2 Package, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/24/23/46/2010_audi_a4-pic-8118938804675186300-152x114.jpeg

2010 Audi A4 2.0T quattro Premium Plus Sedan AWD Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,224 BELOW
CarGurus IMV of $11,219

Price: $9,995

Mileage: 85,124

Location: Buffalo Grove, IL 60089

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Description: Used 2010 Audi A4 2.0T quattro Premium Plus Sedan AWD for sale - $9,995, 85,124 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Premium Plus Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/05/14/43/2014_mercedes-benz_m-class-pic-8711252719263570058-152x114.jpeg

2014 Mercedes-Benz M-Class ML 350 Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,514 BELOW
CarGurus IMV of $28,455

Price: $25,941

Mileage: 40,972

Location: Buffalo Grove, IL 60089

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Polar White Description: Used 2014 Mercedes-Benz M-Class ML 350 for sale - $25,941, 40,972 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/02/17/51/2010_toyota_prius-pic-5889133146911141293-152x114.jpeg

2010 Toyota Prius Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,172 BELOW
CarGurus IMV of $8,170

Price: $6,998

Mileage: 118,702

Location: Buffalo Grove, IL 60089

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Barcelona Red Metallic Description: Used 2010 Toyota Prius for sale - $6,998, 118,702 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/13/14/08/2014_jaguar_xj-series-pic-6788786278455155185-152x114.jpeg

2014 Jaguar XJ-Series Supercharged Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,637 BELOW
CarGurus IMV of $39,621

Price: $36,984

Mileage: 36,963

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Ultimate Black Metallic Description: Used 2014 Jaguar XJ-Series Supercharged for sale - $36,984, 36,963 miles with Navigation System, Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/19/18/24/2016_tesla_model_s-pic-2685123545994691142-152x114.jpeg

2016 Tesla Model S 70D Used Cars in Buffalo Grove, IL 60089

Good Deal
$3,722 BELOW
CarGurus IMV of $63,569

Price: $59,847

Mileage: 29,559

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Solid Black Description: Used 2016 Tesla Model S 70D for sale - $59,847, 29,559 miles with Bluetooth, Backup Camera, Navigation System, Adaptive Cruise Control, Climate Package
https://static.cargurus.com/images/forsale/2017/12/15/20/31/2013_audi_q7-pic-9179720514839819893-152x114.jpeg

2013 Audi Q7 3.0T quattro Premium Plus AWD Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,581 BELOW
CarGurus IMV of $28,026

Price: $26,445

Mileage: 44,962

Location: Buffalo Grove, IL 60089

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Ice Silver Metallic Description: Used 2013 Audi Q7 3.0T quattro Premium Plus AWD for sale - $26,445, 44,962 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Plus Package, Climate Package
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All reviewers have been verified to have contacted this dealer – Learn More
May 8, 2018
beckerbrew
They responded right away and checked back, but we never made it to their dealership.
Is this review helpful? Yes | No
May 5, 2018
Good people
Is this review helpful? Yes | No
May 2, 2018
I went in on a Saturday to shopping to buy a car and everyone from the salesman to the general manager were very helpful. This was the 4th dealership I had been to this day. I actually bought a truck at a great deal. On Tuesday after driving the for a couple of days, I realized a slight hesitation in the takeoff. They brought it in immediately and check it out with no problem and repaired it solved the problem. I actually felt more comfortable with these guys when I had to bring the my truck back. They went Above and beyond to ensure that I was a satisfied customer. Would I buy from them again- absolutely. If you looking for a quality ford vehicle, got talk to Bob the salesman and make sure you talk to Marty the Sale manager. Great guys.
Is this review helpful? Yes | No
Apr 25, 2018
GuruWYT3J
Employee was responsive and polite. We could not come together on a price, but we are keeping in touch in case there is a price drop. Informative and polite.
Is this review helpful? Yes | No
Apr 14, 2018
Daniel has been exceptional on keeping me informed and aware of every step it takes to buy the Car I want from them. In the past I seen the same car and it was bought before I could get my stuff together now since the same model has become available again I'm trying to bring this one home real soon!
Is this review helpful? Yes | No
Feb 15, 2018
GuruZCLNW
Very professionals
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi there, thanks for the feedback. It's great to hear our team delivered professional service. You can expect the same care on your next visit. Give us a call if we can help with anything else. Regards, Lux Cars Chicago
Feb 7, 2018
Timely contact
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Ellie, thanks for the feedback. We're always here to answer any questions. Give us a call if we can help with anything else. Best, Lux Cars Chicago
Jan 30, 2018
Heinzenj
I did not buy the truck but customer service was excellent.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi there, glad to hear our service left a great impression. We value your feedback and hope you visit us again soon. Best, Lux Cars Chicago
Jan 27, 2018
Employee was responsive and polite. We could not come together on a price, but we are keeping in touch in case there is a price drop. Informative and polite.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hey Nick, we're glad our team put your needs first during your visit. We hope we can work something out soon! Give us a call if you need anything in the meantime. Regards, Lux Cars Chicago
Jan 26, 2018
Very good guys!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hey Stepan, thanks for the feedback! We're glad you found a great pre-owned vehicle. Give us a call if there's anything more we can do for you. Best, Lux Cars Chicago
Jan 23, 2018
Pro: easy to communicate with, generally. Con: After contacting them about a vehicle and telling them how serious I was, 6 hours later they raised the price of the car $2800 (and didn’t tell me) by $2800 and said “Oops. We made a mistake when we priced it I guess.” And then didn’t respond why, or to my last email.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Jan 10, 2018
Sent car fax report within 1 day as requested
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hey Trent, thanks for the feedback. It's encouraging to know our team delivered on your request promptly. Let us know if there's anything more we can do for you, we're happy to help. Sincerely, Lux Cars Chicago
Jan 9, 2018
They were quick to respond and have followed up several times.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Mark, we appreciate your feedback. Communication goes a long way in earning trust and making sure you are satisfied with our service. Let us know if you need anything. Best, Lux Cars Chicago
Dec 3, 2017
Jimi00054
Prompt response
Is this review helpful? Yes | No
Response from current dealership owner:
Hello, we're pleased to hear that we were very attentive to your inquiry. You always come first at our dealership, we hope to see you soon. Best wishes, Lux Cars Chicago
Nov 23, 2017
25
Great information
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hey Ramiro, thank you for your feedback. It's our pleasure to answer any questions you have so you can make the best decision. We look forward to seeing you next time. Regards, Lux Cars Chicago
Nov 11, 2017
Mattbult
Very short communication, said car was no longer available. Over a week later and its still on the website.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello, we appreciate your feedback. We're sorry if there's been confusion about our inventory. There are occasional delays to our site, and it may not reflect our most current inventory. We hope to improve on this moving forward. Please contact us if you need any more assistance. Sincerely, Lux Cars Chicago
Oct 24, 2017
Andre Mixon
My experience with Lux was very good I would recommend them to others. Thank you
Is this review helpful? Yes | No
Response from current dealership owner:
Hello, thank you for the recommendation. Glad we could give you a positive car-buying experience. We hope to see you again. Best, Lux Cars Chicago
Oct 21, 2017
It was good place and people
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Ahmad, we appreciate the positive review. We're glad you found us to be good people with your interests in mind. We hope to see you again. Best, Lux Cars Chicago
Oct 19, 2017
EMiltonT
Great deal bought the car
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello, we're glad you found a car with us!  Even better that we gave you a deal. Hope you are enjoying the new car. See you next time! Best, Lux Cars Chicago
Oct 18, 2017
jpeter
Was contacted by dealer. No pressure. Have not made a purchase as yet.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi there, We understand that car buying can be a difficult decision which is why we believe in taking all the time you need. Let us know when you're ready and we'll be happy to help! All the best, Lux Cars Chicago
Oct 13, 2017
Great
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Gerald, Thanks for the awesome review! Please let us know if there is anything else we can help you with. All the best, Lux Cars Chicago
Oct 11, 2017
GuruDGV2N
Very good service. No waiting. Good cleaning of the car.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello there, It's nice to hear that you had a great experience at our dealership! We take pride in providing you with quick and efficient service always. If there is anything else, please let us know. All the best, Car Gurus
Oct 11, 2017
Val was great to work with!
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Courtney, We're so happy to hear you had a great experience with us! We'll be sure to let Val know what a great job he did! If there is anything else we can help you with please let us know. Sincerely, Lux Cars Chicago
Oct 5, 2017
The team is very professional and courteous
Is this review helpful? Yes | No
Response from current dealership owner:
Hello, We try hard to be friendly and professional at all times and we're so glad everything went smoothly during your recent visit! If there is anything else, please let us know. Sincerely, Lux Cars Chicago
Oct 4, 2017
LUX responded to my call promptly and professionally, I would love to do business with these guys.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello there, We're humbled by your words and can't thank you enough for your support. If you need anything else, please let us know. All the best, Lux Cars Chicago
Sep 25, 2017
GuruDDFBS
Timely answers to my questions
Is this review helpful? Yes | No
Response from current dealership owner:
Hello, We try to respond as quickly as possible to all inquiries and we're so glad you are happy with your customer service. Please feel free to drop by our dealership and take a look at our inventory! If there is anything else we can help you with, please let us know. All the best, Lux Cars Chicago
Sep 25, 2017
Delima22
Alex was prompt on getting back to me I drove 3.5 hours to look at the car and decided to buy it. Alex made it easy. the car is great. I had a couple issues driving home, but called Alex immediately and he assured me to take it to the dealer and find out the issue. if it is not covered under warranty he said they would work something out with me, I purchased a 2015 BMW 550 IX GT. they have a great dealership with tons of high-end used cars. I am taking the car to my local BMW dealership on Oct 2nd 2017 to have it gone over, and let Alex know what they find if anything. So far it has been a great buy and Alex and Lux cars was great to deal with.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello, We'll be sure to let Alex know how much you appreciate his hard work. It's nice to hear that you had a great experience at our dealership! We aren't afraid to go above and beyond for our customers and we're glad to always be of help. Congratulations on your new car! If there is anything else, please let us know. Sincerely. Lux Cars Chicago
Aug 30, 2017
Quick responses
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Eric, We try to get back to our clients as soon as possible. We're so happy to hear about your amazing experience with us! If there is anything else we can help you with, please let us know. Sincerely, Lux Cars Chicago
Aug 8, 2017
Guru9CLKH
25
Responded promptly, but I purchased a car closer to me.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello there, Thank you for inquiring about our vehicles. We're sad to hear we weren't able to give you what you were looking for. Our inventory is constantly changing so we're positive you'll find something that suits your fancy should you visit us again. Looking forward to hearing from you soon! Warm regards, Lux Cars Chicago
Aug 4, 2017
Very happy with the service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Joe, we're so glad to hear how satisfied you are with our services! Please let us know if there is anything else you need. Sincerely, Lux Cars Chicago
Aug 2, 2017
Very friendly, answered every question I had. No pressure dealership with quality vehicles.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Steve, we try to be as friendly as possible to all our customers and we're so glad you noticed! We don't like to pressure anyone into buying one of our cars. We look forward to seeing you again soon! All the best, Lux Cars Chicago
Jun 30, 2017
Willibda1
Very nice people and they followed up after I did not buy the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the kind words! We're ecstatic to hear that our staff was extremely professional and communicative. Please let us know if you need anything. Best, Lux Cars Chicago
Jun 30, 2017
They got in touch with me twice I was too busy to deal with it unfortunately
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Terence, Thank you for kind feedback. When we know that a customer is interested in a car, we aim to be very communicative and address any concerns. Please contact us if you have any questions abour our inventory or need anything else. Kind regards, Lux Cars Chicago
Jun 25, 2017
They agreed to a price then sold the car to someone else before I could have it inspected. Terrible business practice. Buy your car somewhere else. Typical car dealer experience.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Brett, We're disappointed to hear that you didn't have a great experience with our dealership. We hope that we can provide you with a 5-star visit in the future. Thank you for sharing your feedback. Please let us know if you need anything. Warm regards, Lux Cars Chicago
Jun 14, 2017
Very nice people, they were packed that day and still I got my car haha!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Rodolfo, We're pleased to hear that even on our busy day we were able to help you drive off with a vehicle you like. Thank you for the great review. Please don't hesitate to contact us if you need anything. Best, Lux Cars Chicago
Jun 9, 2017
Great! really wanted to help me get the car I called about . These are the people I want to do business with!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Paul, We're thrilled to hear that you enjoyed doing business with us. Thank you for the positive feedback. Please let us know if you need anything. Best, Lux Cars Chicago
Jun 6, 2017
Very professional experience I had with this group.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Dan, We're glad to hear that you had a wonderful experience with us. We appreciate the 5-stars. Please feel free to reach out if you need anything. Warm regards, Lux Cars Chicago
Jun 1, 2017
Was told they couldn't help me without my information. Once my information was ran never got a call back
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Samuel, We're disappointed to hear that you had a less than satisfactory experience with us. Please contact us so we can help you. We hope your next experience with us is nothing short of 5-stars. Please let us know if you need anything. Kind regards, Lux Cars Chicago
May 29, 2017
Awesome spoke with them and stayed in contact by text and phone doing the whole process of buying the Range Rover ... they also shipped it to me which was awesome as well
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Kevin, Thank you for this kind review! We're glad to hear that communication was very easy. Please let us know if you need anything. Best, Lux Cars Chicago
May 17, 2017
Guru2ZVB
Dealing with Alex my salesman and the financial prosessor was quick easy and Pleasant. Everything ready and waiting for me They took the long ordeal out of buying a car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you very much for the 5 stars! It's wonderful to hear that Alex successfully delivered an easy and enjoyable car buying experience. We really appreciate your support and we're happy that you had a great experience at our dealership. We hope to see you again! Best, Lux Cars Chicago
Apr 24, 2017
Quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Al, I'm happy to hear that we were able to quickly respond to your request. Thank you very much for taking the time to leave this great review for us! Best, Lux Cars Chicago
Apr 14, 2017
Called me very quickly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hey Jimmy, Thanks for the 5 stars! We're happy to hear that you appreciated our prompt response and we hope to see you again. Best, Lux Cars Chicago
Apr 4, 2017
Helpful, no high pressure sales tactics professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Rob, We can't thank you enough for the great feedback! We're glad to hear that our team was helpful without being pushy. Please let us know if you need anything. Best, Lux Cars Chicago
Mar 11, 2017
Needed to talk to a salesperson who was more knowledgeable than the one I talked to. Still like the car and would like to take it for a test drive but with a salesperson who knows what he's doing
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Garry, Thank you for taking the time to leave us your feedback. Please contact us with any questions you have. We're confident that our team members will be able to help you out. Warm regards, Lux Cars Chicago
Mar 6, 2017
I was told the car could not be financed only cash. After being told that I was about to leave. The salesman stops me and says it can be financed and his boss had some program that would not run my credit? That was kind of weird. But i said ok and as soon as he went to the back office I got an alert from credit karma with an hard hit that will be on my for 2 years. My point of all this is why lie? If the car was cash only you should have stuck to that.
15 of 16 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello, We are disappointed to hear about your experience. We would like to get to the bottom of this issue. It is not our policy to run credit without signed documentation from the customer agreeing to this, so we do not want something like this to happen again. Please get in touch so we can resolve this issue and figure out what happened.
Feb 20, 2017
Dealer contacted me and made the appointment to see the car that same morning.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Armando, I'm very happy to hear that you were so pleased with our efficient and helpful service! Thank you very much for taking the time to write this kind review for us and please let us know if you need anything in the future. Best, Lux Cars Chicago
Jan 21, 2017
GLC_1598
Lux cars gave me a quick and efficient response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for letting us know that our team has been extremely communicative!
Jan 12, 2017
Yes, they contacted me but i am still looking for other options ( low mileage,god price)...
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Jose, well we have plenty of options for you to see. Stop by Lux Cars Chicago and see for yourself. Best, Lux Cars Chicago.
Dec 28, 2016
Nice people but hard to truly review cars in the Winter. Limited indoor showroom space.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Ross, thank you for sharing your experience. I agree, it is hard to review cars in the winter, so you'll have to come back again in the spring and see what we're all about. Please reach out if you ever need anything. Best, Lux Cars Chicago.
Dec 17, 2016
Answered questions honestly.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Marty, thank you for sharing your experience. Please feel free to reach out if you ever need anything! Best, Lux Cars Chicago.
Dec 6, 2016
The dealership has responded but due to my work schedule I have not followed up as of yet but a good review should be viewed
0 of 1 people found this review helpful.
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Response from current dealership owner:
Hello Hayes, whenever you have the chance, schedule a follow up with us. We are happy to help. Best, Lux Cars Chicago.
Nov 21, 2016
Call me back right away.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Scott, if you can give us a call at 847-947-2900. We look forward to hearing from you soon. Best, Lux Cars Chicago.
Nov 18, 2016
SugarHooves
bought car from them
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello, thank you for sharing your 4 star experience. We hope that you are loving your new vehicle so far! Best, Lux Cars Chicago.
Nov 15, 2016
They contacted me and answered my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Bridget, thank you for sharing this feedback on our page. You can always reach out to us with any questions, we are always happy to provide answers. Best, Lux Cars Chicago.
Oct 29, 2016
Very good customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Jesus, thank you for taking the time to leave this review. Customer service is one of our top priorities, so you can expect more of the same next time you come to Lux Cars Chicago. Best, Lux Cars Chicago.
Oct 25, 2016
Very professional, upfront, honest and prompt. Kudos to Salesperson Dan.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Jerry, we emphasize to everyone on our team that the number one priority is simplifying everything for you, the customer. Glad that we were able to do just that. Expect this same great service next time you come in. Best, Lux Cars Chicago.
Oct 24, 2016
Got back with me
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the feedback Marcus! Best, Lux Cars Chicago.
Oct 20, 2016
Reynard
Have a lot of cars but I don't know why they don't wash the cars, touch up the paint, or replace bald & dry rotting tires? Despite this they won't negotiate and they will sit on this car over the winter; sitting in the lot for 11months??
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Reynard, thanks for the feedback. We like to keep a large inventory to make sure and give you plenty of options and better the chance you will find the right car. It's unfortunate to hear that you didn't feel we maintained the cars as well as you would like. We'll evaluate our cars and find new ways to make them really shine! We hope to see you back soon so you can see the difference. Best, Lux Cars Chicago
Oct 15, 2016
Fine manager
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Brandon, thank you for the 5 stars. Please reach out if you ever need anything. Best, Lux Cars Chicago.
Oct 8, 2016
Brief sales person was professional, the vehicle they showed had only been there a few days and I can tell that they were feeling out offers and not interested in selling at the time
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello, While we are glad to hear that our sales team was professional, it is disappointing to hear that you felt we weren't interested in your business. We hope that in the future we can provide you with a 5-star experience. Please let us know if you need anything. Best, Lux Cars Chicago
Oct 7, 2016
Great experience dealing with Daniel. He was super responsive and did everything he could to make the figures work for both of us. Car spec was spot on vs what was advertised and drives perfectly. I will be coming back for future purchases.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Patrick, thank you for taking the time to leave this review. We are very glad to hear that Daniel was able to provide you the service that you deserve. You can expect that same great service next time you come into our dealership. Best, Lux Cars Chicago.
Sep 25, 2016
vsm4152
Seems fine --- I offered a counter offer on line --- no response....
Is this review helpful? Yes | No
Response from current dealership owner:
Hello, we hope that everything was able to get resolved. Please reach out if you ever need anything. Thank you, Lux Cars Chicago.
Sep 15, 2016
stoppy3
One of the most pleasant buying experiences ever. Flew from Mpls to Chicago to purchase. Was picked up at the airport, taken to dealership, and treated like a long lost cousin. These people are great, and good to their word. Would visit them again when the need arises.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Stoppy3, we are so glad to hear that we could help provide one of your most pleasant car buying experiences. You traveled so far for this vehicle, the least we could do was provide you an exceptional experience. Enjoy your vehicle and please reach out if you ever need anything. Best, Lux Cars Chicago.
Sep 13, 2016
Quick response,very polite&professional I would highly recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Steven, thank you for sharing your experience on our page. Please reach out if you ever need anything! Best, Lux Cars Chicago.
Sep 11, 2016
ChristinaRR
Alex was awesome to work with and true to his word. He gave us fair trade value which was about $1500 more then the other dealerships we spoke with. Furthermore they fixed the radio button that was sticking even after we had left with the car and finalized our purchase. I would definitely return here to buy another Mercedes Benz GLK. We love the car and had a pleasant experience working with Alex and all members of Lux.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Christina, thank you for taking the time to share your experience with us. Very happy to hear that we were able to offer a better trade in value for your vehicle. Every time we see a customers car, our goal is to make it as good as new again. So the radio button fix was our pleasure. Enjoy your Mercedes Benz GLK and contact us if you ever need anything. Best, Lux Cars Chicago.
Aug 16, 2016
Fast and easy !!
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Gerry, glad to hear that we could provide you a 5 star experience. Please reach out if you ever need anything. Best wishes, Lux Cars Chicago.
Aug 10, 2016
Very professional great dealer
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Addison, thank you for sharing your experience on our page. Please contact us if you ever need anything. Best, Lux Cars Chicago.
Aug 8, 2016
Excelent service, quick response, everything solved, great experience
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Veronica, Thank you very much for the kind words. It's wonderful to hear that you appreciated our quick response and efforts to ensure your issue was resolved. We hope to see you again, Lux Cars Chicago
Jul 27, 2016
Dealer reached out but no follow up and I'm the consumer
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Steven, We'd like to thank you for bringing this to our attention. Unfortunately, we have been unable to find you in our system and therefore can't look at why you weren't contacted. Please get in touch so we can resolve this issue and assist you. Thank you, Lux Cars Chicago
Jul 22, 2016
Very professsional! They contacted and touched based with me everyday.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you very much for the kudos! It's wonderful to hear that you appreciated our professional and attentive service during your car buying experience at Lux Cars. Please let us know if you need anything in the future. Best wishes, Lux Cars Chicago
Jun 14, 2016
Good experience. No sales pressure. Most of deal was done on the phone. All I to do was test drive, read and sign paperwork, on my way with the vehicle I wanted. Very pleased.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Johnny, We would like to thank you for sharing your experience with us! I'm very happy to hear that you were pleased with the no-pressure sales and I'm glad everything went smoothly over the phone. We appreciate your support and we hope to have the pleasure of seeing you again in the future. Best wishes, Lux Cars Chicago
Jun 11, 2016
Great response
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Aretus, Thank you for taking the time to leave us this sales review! We really appreciate it. Please don't hesitate to contact us if you need anything. Kind regards, Lux Cars Chicago
Jun 7, 2016
I purchased a BMW convertible from this dealership. I had no problems with the negotiations or with their fulfillment of a negotiated service.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Eloine, we're glad you are happy with your new BMW. It's fantastic to hear that negotiations went smoothly. We're happy to take care of you and your car for years to come. We'll see you next time. Best, Lux Cars Chicago
May 25, 2016
I was there for over 2 hrs on a appointment that's made and was never taken care of so I walked out that sums it up
3 of 6 people found this review helpful.
Is this helpful? Yes | No
May 22, 2016
Very responsive and great service
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Shane, We're glad to hear that our team provided you with a 5-star experience. Please let us know if you need anything. Best, Lux Cars Chicago
Read 60 old reviews
May 16, 2016
Sales guy said he would sell for agreed on price, then changed & said no
5 of 8 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
very good experience
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Tim, we're happy to hear you had a positive experience at our delaership. We hope you found the perfect car with our help. Let us know if there's anything else we can do for you. Regards, Lux Cars Chicago
Apr 11, 2016
Working with Daniel L. to see if we can reach a deal if the car is right for us. He's been very responsive and helpful on details re: the vehicle, financing, extended warranty, transport, etc. So far -- very good experience.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Cris, we appreciate your positive feedback. We're proud to hear that you've been well cared for at our dealership. We know how much the details matter so we do our best to answer all your questions. Hope to see you next time. Regards, Lux Cars Chicago
Apr 6, 2016
My wife purchased the 2011 ML350 4Matic yesterday from Lux Cars Chicago. Although we live approximately 37 miles from the dealership, they had the car we were interested in and offered a 3 month / 3,000 vehicle warranty. Alex Petlakh was most helpful in making this process very enjoyable. I would strongly recommend that anyone interested in purchasing a used luxury vehicle that they contact Alex at Lux Cars Chicago. Great people and great service!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Kyle, we're glad we gave you a great car-buying experience at our ealership. We do our best to offer great used-cars that have been well inspected and a warranty to back it up. We'll let Alex know you appreciate all his help. Let us know if you need anything else and we hope to see you next time. Best, Lux Cars Chicago
Mar 22, 2016
I love Luxcarschicago. They always take care of me when I have issues. ALEX is a great person to deal with.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Ashour, thank you for the support. Glad to hear we have given you great service every time. We work hard to be our best every day and it's encouraging to hear it makes the difference. We will pass your kind words to Alex. We'll see you next time. Sincerely, Lux Cars Chicago
Mar 19, 2016
They responded very quickly and were very helpful! I'm getting the exact car I love wanted for months!!
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Laura, we are so happy you love your car! That's the most rewarding feeling. It's all the better that we were able to deliver great service too. If you need anything else, let us know. Sincerely, Lux Cars Chicago
Mar 4, 2016
Great dealer, answered my questions, sent more info and followed-up- very good response & follow-up
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Pat, we are pleased to hear you appreciate our dealership. We value communication and always want to provide you with the info you need to find the right car. Let us know if there's anything else we can do for you. Sincerely, Lux Cars Chicago
Feb 27, 2016
Heard back from dealer a day later. Seemed interested in communicating.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Brian, we're glad you appreciate our prompt communication. We're here to answer any questions you might have and help you find a great car. If you need anything else, don't hesitate to call. Sincerely, Lux Cars Chicago
Feb 5, 2016
Jseals03
Really easy to work with. Robert did all he could to help me into the SUV I was looking at. Couldn't quite come to an agreement but Lux was fair and I would recommend them.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello, we appreciate the positive review. It's great to hear Robert did all he could to get you the SUV you wanted. Thank you for taking the time to see what we had to offer, we hope to see you again next time. Best, Lux Cars Chicago
Jan 5, 2016
Robert and Earl are amazing! Best experience ever!!!
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Travis, it's terrific to hear that you had a really good experience with us. It's rewarding to hear Robert and Earl gave you truly remarkable service. Hope you love your car. Regards, Lux Cars Chicago
Jan 1, 2016
Daniel & Earl are great to work with no pressure tactics.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Jay, we are pleased to know the team did not try any funny business during your purchase. We know there's plenty of that at other dealerships. Hope to see you next time! Regards, Lux Cars Chicago
Dec 3, 2015
Would recommend and do business again.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Vaughn, thank you for recommending our dealership. It's rewarding enough to hear you appreciate the work we do, it's even better when you spread the word. We look forward to doing business again too. Sincerely, Lux Cars Chicago
Nov 3, 2015
oscarr956
They responded quickly and were courteous.
Is this review helpful? Yes | No
Oct 27, 2015
mhandyjones
Very nice and responsive.
Is this review helpful? Yes | No
Oct 21, 2015
Great response and we had a wonderful strong outstanding customer service
Is this review helpful? Yes | No
Sep 22, 2015
Great staff
Is this review helpful? Yes | No
Sep 22, 2015
Great communication. Took the time to contact me and answered all of my questions and concerns. Smooth transaction process so far for out of town purchase.
Is this review helpful? Yes | No
Sep 10, 2015
Good Service
Is this review helpful? Yes | No
Sep 6, 2015
dealer was friendly, but unprepared to answer questions with car. dealer did not follow up.
Is this review helpful? Yes | No
Aug 22, 2015
Alex was very helpful and all of the cars seemed to be in excellent condition.
Is this review helpful? Yes | No
Jul 23, 2015
I received a phone call right away. Very eagered to help me.
Is this review helpful? Yes | No
May 25, 2015
Dealership was quick to respond, but we could not agree on my trade-in value.
Is this review helpful? Yes | No
May 12, 2015
Very nice people! Great to work with
Is this review helpful? Yes | No
May 1, 2015
Fast and easy felt like I was buying a car from family you would be foolish to go any where else. Sherry and all the guys hats off to you all. Thanks
Is this review helpful? Yes | No
Mar 23, 2015
Great service and nice cars
Is this review helpful? Yes | No
Mar 18, 2015
great
Is this review helpful? Yes | No
Feb 23, 2015
Good
Is this review helpful? Yes | No
Feb 11, 2015
The sales person and manager were very pleasant and helpful. I expect honesty at any transaction I close, and they were not after the money, but with hopes to build a long time relationship.
Is this review helpful? Yes | No
Jan 31, 2015
Earl gave me a great Great Deal! Larry was flawless in his communication and was there for a smooth transaction every step of the way. Larry also took the time when I arrived to answer every question I had and show me all of the features the car had to offer. I highly recommend this dealership to anyone looking for a quality auto at a good price!
Is this review helpful? Yes | No
Jan 23, 2015
quick response
Is this review helpful? Yes | No
Jan 20, 2015
non professional, I requested a carfax report on a particular I was interested in and they emailed me a carfax report on a totally different car.
Is this review helpful? Yes | No
Dec 3, 2014
Based upon the information on the price included on your website i tried to negotiate a lower deal but was unsuccessful. They were responsive but did only offered a $500 price reduction and they were about $1500 high.
Is this review helpful? Yes | No
Nov 24, 2014
they were timely responding back to my request online by emailing me
Is this review helpful? Yes | No
Nov 19, 2014
Helpful and efficient.
Is this review helpful? Yes | No
Oct 8, 2014
Quick response decent
Is this review helpful? Yes | No
Aug 15, 2014
They got right back to me
Is this review helpful? Yes | No
Aug 15, 2014
Good follow up! My circumstances have changed and I am not obtaining another vehicle until next year. But both the sales rep and the GM were prompt in their response and follow through
Is this review helpful? Yes | No
Aug 2, 2014
Very professional, provided great customer service.
Is this review helpful? Yes | No
Jul 28, 2014
Very nice people. The car price is just too high.
Is this review helpful? Yes | No
Jul 19, 2014
Promptly responded to my inquiry. Very nice and knowledgeable staff. Was not pressured or contracted beyond the inquiry stage and final decision. Gem in the rough auto dealership market.
Is this review helpful? Yes | No
May 25, 2014
On the job salesman call right back,2 thumb up,still did not make a purchase yet
Is this review helpful? Yes | No
May 9, 2014
Mario was helpful in providing the required information. Thanks
Is this review helpful? Yes | No
Mar 23, 2014
Val was great to deal with. He made it very simple. I believe I got a good value in the vehicle I purchased.
Is this review helpful? Yes | No
Mar 8, 2014
The contact person really follow up with me
Is this review helpful? Yes | No
Mar 3, 2014
Hi my name is federico I called before I went to see an SUV it was a 30 minute drive and when I arrived at the dealership the salesperson didn't even let me touch the keys for a test drive he wanted to check my credit first I drove from there all the way to the Naperville Infiniti dealer I was well received their very friendly and enthusiastic to do business with me I ended up purchasing the SUV and I am very satisfied with the new vehicle ...I'm sorry I made a mistake On the stars
Is this review helpful? Yes | No
Jan 30, 2014
Very dissapointed- the owner told me to drive out from dowtown Chicago to cut a deal-1 hour drive and car was not driveable and they increased the price. STAY AWAY
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 30, 2013
Very responsive, very helpful.
Is this review helpful? Yes | No
Dec 23, 2013
The car I was interested in was sold before I could return from a business trip. They continue to search for me, trying to find one that's just right.
Is this review helpful? Yes | No
Dec 18, 2013
dealer responded, but wife didn't like the color of the interior4 starrs
Is this review helpful? Yes | No
Nov 28, 2013
very good
Is this review helpful? Yes | No
Oct 22, 2013
great people. did not seem as if I was dealing with a dealer it felt like "old friends"
Is this review helpful? Yes | No
Sep 30, 2013
i found my dream car. thank you
Is this review helpful? Yes | No
Aug 21, 2013
great store, will buy from them again
Is this review helpful? Yes | No
Jun 17, 2013
Rapid response from the sales area and sales management.
Is this review helpful? Yes | No
Jun 9, 2013
Pretty straight forward dealer, prep and detail work was just ok, but a nice car and good pricing
Is this review helpful? Yes | No
Mar 18, 2013
pleasent to work with
Is this review helpful? Yes | No
Feb 22, 2013
Answered questions in a timely fashion.
Is this review helpful? Yes | No
Aug 28, 2012
car was sold weeks prior
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2012
Bought the vehicle from them. Very professional company.
Is this review helpful? Yes | No
Apr 22, 2012
Called wanting information on car. Care was not available; out on test drive. Never recieved a return vall
Is this review helpful? Yes | No

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