Lux Cars Chicago

88 E Dundee Rd
Buffalo Grove, IL 60089

Sales: (847) 380-8475

Service: (847) 947-2900

Today 9:00am - 7:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/02/18/03/2011_mercedes-benz_e-class-pic-4782072262051648337-152x114.jpeg

2011 Mercedes-Benz E-Class E 550 Cabriolet Used Cars in Buffalo Grove, IL 60089

Great Deal
$3,492 BELOW
CarGurus IMV of $24,476

Price: $20,984

Mileage: 60,184

Location: Buffalo Grove, IL 60089

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Steel Grey Metallic Description: Used 2011 Mercedes-Benz E-Class E 550 Cabriolet for sale - $20,984, 60,184 miles with Sport Package, Leather Seats, Appearance Package, Steel Wheels, Bluetooth, Premium 2 Package, Backup Camera
https://static.cargurus.com/images/forsale/2017/08/31/15/17/2014_cadillac_xts-pic-1380588069563298669-152x114.jpeg

2014 Cadillac XTS Used Cars in Buffalo Grove, IL 60089

Great Deal
$4,521 BELOW
CarGurus IMV of $22,509

Price: $17,988

Mileage: 65,228

Location: Buffalo Grove, IL 60089

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2014 Cadillac XTS for sale - $17,988, 65,228 miles with Leather Seats, Backup Camera, Remote Start, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/18/14/46/2017_ford_explorer-pic-6575668218729223223-152x114.jpeg

2017 Ford Explorer Limited AWD Used Cars in Buffalo Grove, IL 60089

Great Deal
$2,604 BELOW
CarGurus IMV of $36,585

Price: $33,981

Mileage: 9,978

Location: Buffalo Grove, IL 60089

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Explorer Limited AWD for sale - $33,981, 9,978 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/30/14/58/2014_land_rover_lr2-pic-8615549445785717198-152x114.jpeg

2014 Land Rover LR2 HSE Used Cars in Buffalo Grove, IL 60089

Great Deal
$1,988 BELOW
CarGurus IMV of $22,975

Price: $20,987

Mileage: 60,208

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Orkney Gray Description: Used 2014 Land Rover LR2 HSE for sale - $20,987, 60,208 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Comfort Package, SE Package
https://static.cargurus.com/images/forsale/2017/06/13/18/02/2012_volkswagen_gti-pic-3626770757343567645-152x114.jpeg

2012 Volkswagen GTI Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,542 BELOW
CarGurus IMV of $13,523

Price: $11,981

Mileage: 66,707

Location: Buffalo Grove, IL 60089

Average time on market: 25 days Certified Pre-Owned: No Transmission: Manual Color: Candy White Description: Used 2012 Volkswagen GTI for sale - $11,981, 66,707 miles with Bluetooth, Sunroof/Moonroof, Smoker Package, RS Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/23/14/43/2004_mercedes-benz_sl-class-pic-3228403475425874835-152x114.jpeg

2004 Mercedes-Benz SL-Class SL 55 AMG Used Cars in Buffalo Grove, IL 60089

Good Deal
$3,699 BELOW
CarGurus IMV of $21,683

Price: $17,984

Mileage: 72,421

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Pewter Metallic Description: Used 2004 Mercedes-Benz SL-Class SL 55 AMG for sale - $17,984, 72,421 miles with Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2017/06/15/19/33/2013_ford_expedition-pic-8195994846976167913-152x114.jpeg

2013 Ford Expedition EL Limited 4WD Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,236 BELOW
CarGurus IMV of $19,190

Price: $16,954

Mileage: 145,237

Location: Buffalo Grove, IL 60089

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2013 Ford Expedition EL Limited 4WD for sale - $16,954, 145,237 miles with Bluetooth, Backup Camera, Navigation System, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/26/18/00/2014_lincoln_mkt-pic-6917317120407765571-152x114.jpeg

2014 Lincoln MKT Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,595 BELOW
CarGurus IMV of $20,536

Price: $17,941

Mileage: 73,035

Location: Buffalo Grove, IL 60089

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2014 Lincoln MKT for sale - $17,941, 73,035 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/06/18/20/2014_bmw_7_series-pic-230233505991692794-152x114.jpeg

2014 BMW 7 Series 750Li xDrive Used Cars in Buffalo Grove, IL 60089

Good Deal
$3,979 BELOW
CarGurus IMV of $38,966

Price: $34,987

Mileage: 49,656

Location: Buffalo Grove, IL 60089

Average time on market: 56 days Certified Pre-Owned: No Transmission: Automatic Color: Carbon Black Metallic Description: Used 2014 BMW 7 Series 750Li xDrive for sale - $34,987, 49,656 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Executive Package, Alloy Wheels, Backup Camera, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2017/09/06/15/03/2016_audi_q5-pic-2323272281583790273-152x114.jpeg

2016 Audi Q5 3.0T Quattro Premium Plus Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,532 BELOW
CarGurus IMV of $36,516

Price: $33,984

Mileage: 49,603

Location: Buffalo Grove, IL 60089

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Ibis White Description: Used 2016 Audi Q5 3.0T Quattro Premium Plus for sale - $33,984, 49,603 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2017/09/15/19/08/2014_audi_s4-pic-18904417506588305-152x114.jpeg

2014 Audi S4 3.0T quattro Premium Plus Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,164 BELOW
CarGurus IMV of $34,111

Price: $31,947

Mileage: 37,801

Location: Buffalo Grove, IL 60089

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Phantom Black Pearl Effect Description: Used 2014 Audi S4 3.0T quattro Premium Plus for sale - $31,947, 37,801 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/09/06/12/33/2015_kia_sorento-pic-8069873692830354876-152x114.jpeg

2015 Kia Sorento LX Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,245 BELOW
CarGurus IMV of $14,219

Price: $12,974

Mileage: 62,654

Location: Buffalo Grove, IL 60089

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Satin Metal Description: Used 2015 Kia Sorento LX for sale - $12,974, 62,654 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/08/18/06/2011_lexus_hs_250h-pic-2540505916016644218-152x114.jpeg

2011 Lexus HS 250h Premium Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,406 BELOW
CarGurus IMV of $16,393

Price: $14,987

Mileage: 62,283

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Smoky Granite Mica Description: Used 2011 Lexus HS 250h Premium for sale - $14,987, 62,283 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Preferred Accessory Package, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2017/06/27/18/00/2013_mini_cooper-pic-3533615077076439574-152x114.jpeg

2013 MINI Cooper John Cooper Works Used Cars in Buffalo Grove, IL 60089

Good Deal
$2,396 BELOW
CarGurus IMV of $18,337

Price: $15,941

Mileage: 59,134

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Manual Color: Pepper White Description: Used 2013 MINI Cooper John Cooper Works for sale - $15,941, 59,134 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/09/21/00/2006_ford_mustang-pic-294017786348351077-152x114.jpeg

2006 Ford Mustang V6 Premium Used Cars in Buffalo Grove, IL 60089

Good Deal
$1,011 BELOW
CarGurus IMV of $8,009

Price: $6,998

Mileage: 85,849

Location: Buffalo Grove, IL 60089

Certified Pre-Owned: No Transmission: Automatic Color: Torch Red Description: Used 2006 Ford Mustang V6 Premium for sale - $6,998, 85,849 miles with Leather Seats, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 19, 2017
EMiltonT
Great deal bought the car
Is this review helpful? Yes | No
Oct 18, 2017
jpeter
Was contacted by dealer. No pressure. Have not made a purchase as yet.
Is this review helpful? Yes | No
Oct 13, 2017
Great
Is this review helpful? Yes | No
Oct 11, 2017
GuruDGV2N
Very good service. No waiting. Good cleaning of the car.
Is this review helpful? Yes | No
Oct 11, 2017
Val was great to work with!
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hi Courtney, We're so happy to hear you had a great experience with us! We'll be sure to let Val know what a great job he did! If there is anything else we can help you with please let us know. Sincerely, Lux Cars Chicago
Oct 5, 2017
The team is very professional and courteous
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello, We try hard to be friendly and professional at all times and we're so glad everything went smoothly during your recent visit! If there is anything else, please let us know. Sincerely, Lux Cars Chicago
Oct 4, 2017
LUX responded to my call promptly and professionally, I would love to do business with these guys.
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello there, We're humbled by your words and can't thank you enough for your support. If you need anything else, please let us know. All the best, Lux Cars Chicago
Sep 25, 2017
GuruDDFBS
Timely answers to my questions
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello, We try to respond as quickly as possible to all inquiries and we're so glad you are happy with your customer service. Please feel free to drop by our dealership and take a look at our inventory! If there is anything else we can help you with, please let us know. All the best, Lux Cars Chicago
Sep 25, 2017
Delima22
Alex was prompt on getting back to me I drove 3.5 hours to look at the car and decided to buy it. Alex made it easy. the car is great. I had a couple issues driving home, but called Alex immediately and he assured me to take it to the dealer and find out the issue. if it is not covered under warranty he said they would work something out with me, I purchased a 2015 BMW 550 IX GT. they have a great dealership with tons of high-end used cars. I am taking the car to my local BMW dealership on Oct 2nd 2017 to have it gone over, and let Alex know what they find if anything. So far it has been a great buy and Alex and Lux cars was great to deal with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello, We'll be sure to let Alex know how much you appreciate his hard work. It's nice to hear that you had a great experience at our dealership! We aren't afraid to go above and beyond for our customers and we're glad to always be of help. Congratulations on your new car! If there is anything else, please let us know. Sincerely. Lux Cars Chicago
Aug 30, 2017
Quick responses
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Eric, We try to get back to our clients as soon as possible. We're so happy to hear about your amazing experience with us! If there is anything else we can help you with, please let us know. Sincerely, Lux Cars Chicago
Aug 8, 2017
Guru9CLKH
25
Responded promptly, but I purchased a car closer to me.
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello there, Thank you for inquiring about our vehicles. We're sad to hear we weren't able to give you what you were looking for. Our inventory is constantly changing so we're positive you'll find something that suits your fancy should you visit us again. Looking forward to hearing from you soon! Warm regards, Lux Cars Chicago
Aug 4, 2017
Very happy with the service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Joe, we're so glad to hear how satisfied you are with our services! Please let us know if there is anything else you need. Sincerely, Lux Cars Chicago
Aug 2, 2017
Very friendly, answered every question I had. No pressure dealership with quality vehicles.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Steve, we try to be as friendly as possible to all our customers and we're so glad you noticed! We don't like to pressure anyone into buying one of our cars. We look forward to seeing you again soon! All the best, Lux Cars Chicago
Jun 30, 2017
Willibda1
Very nice people and they followed up after I did not buy the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Thank you for the kind words! We're ecstatic to hear that our staff was extremely professional and communicative. Please let us know if you need anything. Best, Lux Cars Chicago
Jun 30, 2017
They got in touch with me twice I was too busy to deal with it unfortunately
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Terence, Thank you for kind feedback. When we know that a customer is interested in a car, we aim to be very communicative and address any concerns. Please contact us if you have any questions abour our inventory or need anything else. Kind regards, Lux Cars Chicago
Jun 25, 2017
They agreed to a price then sold the car to someone else before I could have it inspected. Terrible business practice. Buy your car somewhere else. Typical car dealer experience.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Brett, We're disappointed to hear that you didn't have a great experience with our dealership. We hope that we can provide you with a 5-star visit in the future. Thank you for sharing your feedback. Please let us know if you need anything. Warm regards, Lux Cars Chicago
Jun 14, 2017
Very nice people, they were packed that day and still I got my car haha!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Rodolfo, We're pleased to hear that even on our busy day we were able to help you drive off with a vehicle you like. Thank you for the great review. Please don't hesitate to contact us if you need anything. Best, Lux Cars Chicago
Jun 9, 2017
Great! really wanted to help me get the car I called about . These are the people I want to do business with!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Paul, We're thrilled to hear that you enjoyed doing business with us. Thank you for the positive feedback. Please let us know if you need anything. Best, Lux Cars Chicago
Jun 6, 2017
Very professional experience I had with this group.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Dan, We're glad to hear that you had a wonderful experience with us. We appreciate the 5-stars. Please feel free to reach out if you need anything. Warm regards, Lux Cars Chicago
Jun 1, 2017
Was told they couldn't help me without my information. Once my information was ran never got a call back
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Samuel, We're disappointed to hear that you had a less than satisfactory experience with us. Please contact us so we can help you. We hope your next experience with us is nothing short of 5-stars. Please let us know if you need anything. Kind regards, Lux Cars Chicago
May 29, 2017
Awesome spoke with them and stayed in contact by text and phone doing the whole process of buying the Range Rover ... they also shipped it to me which was awesome as well
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hi Kevin, Thank you for this kind review! We're glad to hear that communication was very easy. Please let us know if you need anything. Best, Lux Cars Chicago
May 17, 2017
Guru2ZVB
Dealing with Alex my salesman and the financial prosessor was quick easy and Pleasant. Everything ready and waiting for me They took the long ordeal out of buying a car.
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Thank you very much for the 5 stars! It's wonderful to hear that Alex successfully delivered an easy and enjoyable car buying experience. We really appreciate your support and we're happy that you had a great experience at our dealership. We hope to see you again! Best, Lux Cars Chicago
Apr 24, 2017
Quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Al, I'm happy to hear that we were able to quickly respond to your request. Thank you very much for taking the time to leave this great review for us! Best, Lux Cars Chicago
Apr 14, 2017
Called me very quickly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hey Jimmy, Thanks for the 5 stars! We're happy to hear that you appreciated our prompt response and we hope to see you again. Best, Lux Cars Chicago
Apr 4, 2017
Helpful, no high pressure sales tactics professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Rob, We can't thank you enough for the great feedback! We're glad to hear that our team was helpful without being pushy. Please let us know if you need anything. Best, Lux Cars Chicago
Mar 11, 2017
Needed to talk to a salesperson who was more knowledgeable than the one I talked to. Still like the car and would like to take it for a test drive but with a salesperson who knows what he's doing
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Garry, Thank you for taking the time to leave us your feedback. Please contact us with any questions you have. We're confident that our team members will be able to help you out. Warm regards, Lux Cars Chicago
Mar 6, 2017
I was told the car could not be financed only cash. After being told that I was about to leave. The salesman stops me and says it can be financed and his boss had some program that would not run my credit? That was kind of weird. But i said ok and as soon as he went to the back office I got an alert from credit karma with an hard hit that will be on my for 2 years. My point of all this is why lie? If the car was cash only you should have stuck to that.
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello, We are disappointed to hear about your experience. We would like to get to the bottom of this issue. It is not our policy to run credit without signed documentation from the customer agreeing to this, so we do not want something like this to happen again. Please get in touch so we can resolve this issue and figure out what happened.
Feb 20, 2017
Dealer contacted me and made the appointment to see the car that same morning.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Armando, I'm very happy to hear that you were so pleased with our efficient and helpful service! Thank you very much for taking the time to write this kind review for us and please let us know if you need anything in the future. Best, Lux Cars Chicago
Jan 21, 2017
GLC_1598
Lux cars gave me a quick and efficient response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Thank you for letting us know that our team has been extremely communicative!
Jan 12, 2017
Yes, they contacted me but i am still looking for other options ( low mileage,god price)...
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello Jose, well we have plenty of options for you to see. Stop by Lux Cars Chicago and see for yourself. Best, Lux Cars Chicago.
Dec 28, 2016
Nice people but hard to truly review cars in the Winter. Limited indoor showroom space.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Ross, thank you for sharing your experience. I agree, it is hard to review cars in the winter, so you'll have to come back again in the spring and see what we're all about. Please reach out if you ever need anything. Best, Lux Cars Chicago.
Dec 17, 2016
Answered questions honestly.
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello Marty, thank you for sharing your experience. Please feel free to reach out if you ever need anything! Best, Lux Cars Chicago.
Dec 6, 2016
The dealership has responded but due to my work schedule I have not followed up as of yet but a good review should be viewed
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Hayes, whenever you have the chance, schedule a follow up with us. We are happy to help. Best, Lux Cars Chicago.
Nov 21, 2016
Call me back right away.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hi Scott, if you can give us a call at 847-947-2900. We look forward to hearing from you soon. Best, Lux Cars Chicago.
Nov 18, 2016
SugarHooves
bought car from them
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello, thank you for sharing your 4 star experience. We hope that you are loving your new vehicle so far! Best, Lux Cars Chicago.
Nov 15, 2016
They contacted me and answered my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Bridget, thank you for sharing this feedback on our page. You can always reach out to us with any questions, we are always happy to provide answers. Best, Lux Cars Chicago.
Oct 29, 2016
Very good customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Jesus, thank you for taking the time to leave this review. Customer service is one of our top priorities, so you can expect more of the same next time you come to Lux Cars Chicago. Best, Lux Cars Chicago.
Oct 25, 2016
Very professional, upfront, honest and prompt. Kudos to Salesperson Dan.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Jerry, we emphasize to everyone on our team that the number one priority is simplifying everything for you, the customer. Glad that we were able to do just that. Expect this same great service next time you come in. Best, Lux Cars Chicago.
Oct 24, 2016
Got back with me
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Thank you for the feedback Marcus! Best, Lux Cars Chicago.
Oct 20, 2016
Reynard
Have a lot of cars but I don't know why they don't wash the cars, touch up the paint, or replace bald & dry rotting tires? Despite this they won't negotiate and they will sit on this car over the winter; sitting in the lot for 11months??
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 15, 2016
Fine manager
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello Brandon, thank you for the 5 stars. Please reach out if you ever need anything. Best, Lux Cars Chicago.
Oct 8, 2016
Brief sales person was professional, the vehicle they showed had only been there a few days and I can tell that they were feeling out offers and not interested in selling at the time
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello, While we are glad to hear that our sales team was professional, it is disappointing to hear that you felt we weren't interested in your business. We hope that in the future we can provide you with a 5-star experience. Please let us know if you need anything. Best, Lux Cars Chicago
Oct 7, 2016
Great experience dealing with Daniel. He was super responsive and did everything he could to make the figures work for both of us. Car spec was spot on vs what was advertised and drives perfectly. I will be coming back for future purchases.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Patrick, thank you for taking the time to leave this review. We are very glad to hear that Daniel was able to provide you the service that you deserve. You can expect that same great service next time you come into our dealership. Best, Lux Cars Chicago.
Sep 25, 2016
vsm4152
Seems fine --- I offered a counter offer on line --- no response....
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello, we hope that everything was able to get resolved. Please reach out if you ever need anything. Thank you, Lux Cars Chicago.
Sep 15, 2016
stoppy3
One of the most pleasant buying experiences ever. Flew from Mpls to Chicago to purchase. Was picked up at the airport, taken to dealership, and treated like a long lost cousin. These people are great, and good to their word. Would visit them again when the need arises.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Stoppy3, we are so glad to hear that we could help provide one of your most pleasant car buying experiences. You traveled so far for this vehicle, the least we could do was provide you an exceptional experience. Enjoy your vehicle and please reach out if you ever need anything. Best, Lux Cars Chicago.
Sep 13, 2016
Quick response,very polite&professional I would highly recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Steven, thank you for sharing your experience on our page. Please reach out if you ever need anything! Best, Lux Cars Chicago.
Sep 11, 2016
ChristinaRR
Alex was awesome to work with and true to his word. He gave us fair trade value which was about $1500 more then the other dealerships we spoke with. Furthermore they fixed the radio button that was sticking even after we had left with the car and finalized our purchase. I would definitely return here to buy another Mercedes Benz GLK. We love the car and had a pleasant experience working with Alex and all members of Lux.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Christina, thank you for taking the time to share your experience with us. Very happy to hear that we were able to offer a better trade in value for your vehicle. Every time we see a customers car, our goal is to make it as good as new again. So the radio button fix was our pleasure. Enjoy your Mercedes Benz GLK and contact us if you ever need anything. Best, Lux Cars Chicago.
Aug 16, 2016
Fast and easy !!
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello Gerry, glad to hear that we could provide you a 5 star experience. Please reach out if you ever need anything. Best wishes, Lux Cars Chicago.
Aug 10, 2016
Very professional great dealer
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello Addison, thank you for sharing your experience on our page. Please contact us if you ever need anything. Best, Lux Cars Chicago.
Aug 8, 2016
Excelent service, quick response, everything solved, great experience
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hi Veronica, Thank you very much for the kind words. It's wonderful to hear that you appreciated our quick response and efforts to ensure your issue was resolved. We hope to see you again, Lux Cars Chicago
Jul 27, 2016
Dealer reached out but no follow up and I'm the consumer
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lux Cars Chicago:

Hello Steven, We'd like to thank you for bringing this to our attention. Unfortunately, we have been unable to find you in our system and therefore can't look at why you weren't contacted. Please get in touch so we can resolve this issue and assist you. Thank you, Lux Cars Chicago
Jul 22, 2016
Very professsional! They contacted and touched based with me everyday.
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Thank you very much for the kudos! It's wonderful to hear that you appreciated our professional and attentive service during your car buying experience at Lux Cars. Please let us know if you need anything in the future. Best wishes, Lux Cars Chicago
Jun 14, 2016
Good experience. No sales pressure. Most of deal was done on the phone. All I to do was test drive, read and sign paperwork, on my way with the vehicle I wanted. Very pleased.
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hello Johnny, We would like to thank you for sharing your experience with us! I'm very happy to hear that you were pleased with the no-pressure sales and I'm glad everything went smoothly over the phone. We appreciate your support and we hope to have the pleasure of seeing you again in the future. Best wishes, Lux Cars Chicago
Jun 11, 2016
Great response
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Response from Lux Cars Chicago:

Hi Aretus, Thank you for taking the time to leave us this sales review! We really appreciate it. Please don't hesitate to contact us if you need anything. Kind regards, Lux Cars Chicago
Jun 7, 2016
I purchased a BMW convertible from this dealership. I had no problems with the negotiations or with their fulfillment of a negotiated service.
Is this review helpful? Yes | No
May 25, 2016
I was there for over 2 hrs on a appointment that's made and was never taken care of so I walked out that sums it up
2 of 5 people found this review helpful.
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May 22, 2016
Very responsive and great service
Is this review helpful? Yes | No

Response from Lux Cars Chicago:

Hi Shane, We're glad to hear that our team provided you with a 5-star experience. Please let us know if you need anything. Best, Lux Cars Chicago
May 16, 2016
Sales guy said he would sell for agreed on price, then changed & said no
1 of 4 people found this review helpful.
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May 2, 2016
very good experience
Is this review helpful? Yes | No
Apr 11, 2016
Working with Daniel L. to see if we can reach a deal if the car is right for us. He's been very responsive and helpful on details re: the vehicle, financing, extended warranty, transport, etc. So far -- very good experience.
Is this review helpful? Yes | No
Apr 6, 2016
My wife purchased the 2011 ML350 4Matic yesterday from Lux Cars Chicago. Although we live approximately 37 miles from the dealership, they had the car we were interested in and offered a 3 month / 3,000 vehicle warranty. Alex Petlakh was most helpful in making this process very enjoyable. I would strongly recommend that anyone interested in purchasing a used luxury vehicle that they contact Alex at Lux Cars Chicago. Great people and great service!
1 of 1 people found this review helpful.
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Mar 22, 2016
I love Luxcarschicago. They always take care of me when I have issues. ALEX is a great person to deal with.
0 of 1 people found this review helpful.
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Mar 19, 2016
They responded very quickly and were very helpful! I'm getting the exact car I love wanted for months!!
Is this review helpful? Yes | No
Mar 4, 2016
Great dealer, answered my questions, sent more info and followed-up- very good response & follow-up
Is this review helpful? Yes | No
Feb 27, 2016
Heard back from dealer a day later. Seemed interested in communicating.
Is this review helpful? Yes | No
Feb 5, 2016
Jseals03
Really easy to work with. Robert did all he could to help me into the SUV I was looking at. Couldn't quite come to an agreement but Lux was fair and I would recommend them.
Is this review helpful? Yes | No
Jan 5, 2016
Robert and Earl are amazing! Best experience ever!!!
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Jan 1, 2016
Daniel & Earl are great to work with no pressure tactics.
1 of 1 people found this review helpful.
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Dec 3, 2015
Would recommend and do business again.
Is this review helpful? Yes | No
Nov 3, 2015
oscarr956
They responded quickly and were courteous.
Is this review helpful? Yes | No
Oct 27, 2015
mhandyjones
Very nice and responsive.
Is this review helpful? Yes | No
Oct 21, 2015
Great response and we had a wonderful strong outstanding customer service
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Read 45 old reviews
Sep 22, 2015
Great staff
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Sep 22, 2015
Great communication. Took the time to contact me and answered all of my questions and concerns. Smooth transaction process so far for out of town purchase.
Is this review helpful? Yes | No
Sep 10, 2015
Good Service
Is this review helpful? Yes | No
Sep 6, 2015
dealer was friendly, but unprepared to answer questions with car. dealer did not follow up.
Is this review helpful? Yes | No
Aug 22, 2015
Alex was very helpful and all of the cars seemed to be in excellent condition.
Is this review helpful? Yes | No
Jul 23, 2015
I received a phone call right away. Very eagered to help me.
Is this review helpful? Yes | No
May 25, 2015
Dealership was quick to respond, but we could not agree on my trade-in value.
Is this review helpful? Yes | No
May 12, 2015
Very nice people! Great to work with
Is this review helpful? Yes | No
May 1, 2015
Fast and easy felt like I was buying a car from family you would be foolish to go any where else. Sherry and all the guys hats off to you all. Thanks
Is this review helpful? Yes | No
Mar 23, 2015
Great service and nice cars
Is this review helpful? Yes | No
Mar 18, 2015
great
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Feb 23, 2015
Good
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Feb 11, 2015
The sales person and manager were very pleasant and helpful. I expect honesty at any transaction I close, and they were not after the money, but with hopes to build a long time relationship.
Is this review helpful? Yes | No
Jan 31, 2015
Earl gave me a great Great Deal! Larry was flawless in his communication and was there for a smooth transaction every step of the way. Larry also took the time when I arrived to answer every question I had and show me all of the features the car had to offer. I highly recommend this dealership to anyone looking for a quality auto at a good price!
Is this review helpful? Yes | No
Jan 23, 2015
quick response
Is this review helpful? Yes | No
Jan 20, 2015
non professional, I requested a carfax report on a particular I was interested in and they emailed me a carfax report on a totally different car.
Is this review helpful? Yes | No
Dec 3, 2014
Based upon the information on the price included on your website i tried to negotiate a lower deal but was unsuccessful. They were responsive but did only offered a $500 price reduction and they were about $1500 high.
Is this review helpful? Yes | No
Nov 24, 2014
they were timely responding back to my request online by emailing me
Is this review helpful? Yes | No
Nov 19, 2014
Helpful and efficient.
Is this review helpful? Yes | No
Oct 8, 2014
Quick response decent
Is this review helpful? Yes | No
Aug 15, 2014
They got right back to me
Is this review helpful? Yes | No
Aug 15, 2014
Good follow up! My circumstances have changed and I am not obtaining another vehicle until next year. But both the sales rep and the GM were prompt in their response and follow through
Is this review helpful? Yes | No
Aug 2, 2014
Very professional, provided great customer service.
Is this review helpful? Yes | No
Jul 28, 2014
Very nice people. The car price is just too high.
Is this review helpful? Yes | No
Jul 19, 2014
Promptly responded to my inquiry. Very nice and knowledgeable staff. Was not pressured or contracted beyond the inquiry stage and final decision. Gem in the rough auto dealership market.
Is this review helpful? Yes | No
May 25, 2014
On the job salesman call right back,2 thumb up,still did not make a purchase yet
Is this review helpful? Yes | No
May 9, 2014
Mario was helpful in providing the required information. Thanks
Is this review helpful? Yes | No
Mar 23, 2014
Val was great to deal with. He made it very simple. I believe I got a good value in the vehicle I purchased.
Is this review helpful? Yes | No
Mar 8, 2014
The contact person really follow up with me
Is this review helpful? Yes | No
Mar 3, 2014
Hi my name is federico I called before I went to see an SUV it was a 30 minute drive and when I arrived at the dealership the salesperson didn't even let me touch the keys for a test drive he wanted to check my credit first I drove from there all the way to the Naperville Infiniti dealer I was well received their very friendly and enthusiastic to do business with me I ended up purchasing the SUV and I am very satisfied with the new vehicle ...I'm sorry I made a mistake On the stars
Is this review helpful? Yes | No
Jan 30, 2014
Very dissapointed- the owner told me to drive out from dowtown Chicago to cut a deal-1 hour drive and car was not driveable and they increased the price. STAY AWAY
Is this review helpful? Yes | No
Dec 30, 2013
Very responsive, very helpful.
Is this review helpful? Yes | No
Dec 23, 2013
The car I was interested in was sold before I could return from a business trip. They continue to search for me, trying to find one that's just right.
Is this review helpful? Yes | No
Dec 18, 2013
dealer responded, but wife didn't like the color of the interior4 starrs
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Nov 28, 2013
very good
Is this review helpful? Yes | No
Oct 22, 2013
great people. did not seem as if I was dealing with a dealer it felt like "old friends"
Is this review helpful? Yes | No
Sep 30, 2013
i found my dream car. thank you
Is this review helpful? Yes | No
Aug 21, 2013
great store, will buy from them again
Is this review helpful? Yes | No
Jun 17, 2013
Rapid response from the sales area and sales management.
Is this review helpful? Yes | No
Jun 9, 2013
Pretty straight forward dealer, prep and detail work was just ok, but a nice car and good pricing
Is this review helpful? Yes | No
Mar 18, 2013
pleasent to work with
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Feb 22, 2013
Answered questions in a timely fashion.
Is this review helpful? Yes | No
Aug 28, 2012
car was sold weeks prior
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Jun 9, 2012
Bought the vehicle from them. Very professional company.
Is this review helpful? Yes | No
Apr 22, 2012
Called wanting information on car. Care was not available; out on test drive. Never recieved a return vall
Is this review helpful? Yes | No

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