Lexus of Jacksonville

Very friendly dealership.

Excellent communication without being too pushy.

Perfect conversation. Found out every-thing about vehicle.

Very knowledgeable and no pressure experience.

Awesome experience these guys treated me great thus far.

Prompt & responsive in providing information, but no bargaining here. Not competitively priced considering the vehicle had been sideswiped in an accident according to the Carfax report.

Prompt response to my questions via an internet viewing of a vehicle.

The dealer responded in a timely manner

Joke? it's a fake vehicle, at least they don't have it or they will not show you or they will not sell it. DO NOT GET FOOLED LIKE ME! I was told that this vehicle was available, so I drove almost 2 hours to get there yesterday(Monday). When I arrived I was told it was sold yesterday(which would be Sunday, the day they are closing), dealer said I missed a day! I was so disappointed but wanted to try different car, as I spent 2 HOURS to get there and I didn't want to waste my time. I test drove 3 cars. One looked like it was involved in an accident, front grill painted poorly and driver's side door leather coloured different from others, I'm not sure what happened to that car but it wasn't right. but then dealer recommended me other cars which are way more expensive, or the models that I didn't ask for. I contacted them TODAY with different email address, they said this car is still available and saying that I'm lucky haha Thank you guys I'll never deal with you I want to give negative but since one star is the lowest, I'm leaving one. DO NOT GET FOOLED

They contacted me but I have decided to wait to purchase due to some medical issues.

Cordial, professional but 2k high on price. I asked for some relief they said no. l bought one from another dealer that evening. they did call and offered a better price on my trade but it was too late by then. I have two lexus LS 460's and a regular in their maint. dept. apparently that does not matter.

Randy, Nicklas, and Alexis were professional AND thorough. I HATE sitting in a dealership. They worked fast to get me in and out with another great car. I’m a repeat customer and will probably be back again!

WATCH OUT I was offer this same car for $7350 CASH in hand. The next day flight arranged too fo pick up the car. I was told a $695 documentation fee will be slapped on your price the next day. NORM a sale rep an sales manager agreed to sell too me for $7350. I was paying cash still had too pay Cash still doc fee.5% taxes wasn't a problem, the doc fee being a cash deal was the deal breaker..Article 501.976 of Florida dealers code bracket 16 an bracket 18 clearly states if a price was agreed the next business day being I wasn't informed about this doc fee was very bad an shady business, being most LEXUS Dealers are very reputable an works too make a customer please, these sales people were very unprofessional...RUN....Most reasonable auto dealers would try too please a client some sort of way too appease an buyer. Maybe try too subtract from price too offset the fee even half . That let me know what type of place personal this place has. When i wasn't offered a better deal, since a so call professional sales person NORM didn't mention the fee after offering me the car for $7350.00 CASH. Not my fault he was off the next day after we agreed on a price the evening before his day off..I offer too buy at that price then here came the $695 documentation fee. A bummer of managers, if you know what i mean. Now that being said hope you sell it too who you wanted too have the car seemingly 53 days an still sitting...GOOD BY .

After sending an email to this dealership about a car I really wanted they responded back to me within the hour. Davin and Alexis made my experience very memorable. This is my first Lexus and definitely not my last and every time I’ll be using Lexus Of Jacksonville!

Very friendly and helpful.

My sales person Steve Johnson was great ensuring everything was taken care of that I addressed as a concern before deciding to buy the car. Darianne Stubbs the finance manager took the time and explain all paperwork before signing to ensure everything was covered by Steve. Mrs Stubbs was very knowledgeable of all aspects of her job as a finance manager, and what Lexus had to offer. After purchasing my 4th Lexus from them it had to be the best experience by far. Hats off too Lexus of Jacksonville, Florida, Great Birthday Gift THANKS!

Excellent, really impressed

Asap responses

Good just was disappointed the car was sold

Tried to help but they did not have what I was looking for

I spoke to my sales man I bought a Mercedes 2014 cla 250 and I need a manual also I don't have a spare tire or the tools I don't know if I need that or not salesman said my tires will take me to a shop within 50 miles. I don't no if that's good for tire please help not happy with this. The rest of the service was excellent

Very good

Great staff and great prices

I made an appointment to see this car and was told it would be ready to test drive. When I arrived it took the dealer more than 30 minutes just to find the car. The car was dirty and had even been inspected from trade in.... It was supposed to be a one owner accident free car, during my visit we discovered the car was involved in two accidents. This dealership is consistent with the shady "used car salesman" tactics. I do not recommend this dealership.

Good had test drive and will pickup vehicle Monday

The best ever, it was worth the 2hr drive to purchase my vehicle!

The dealer contacted me and emailed me the detail of inventory. Even my offer failed below their final offer, I still think they are very friendly.

Contact was fine. Equipment listed was not what the car had. So no deal

The vehicle was sold before I was able to go see it. But they responded and offered a similar vehicle but It was not what I was looking for.

Dealer was nice, the listing was 7 months outdated.