Krystal Chrysler Jeep Dodge

4488 State Route 9
Warrensburg, NY 12885

Sales: (518) 504-3118

Service: (866) 774-0509

Today 8:30am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 1, 2017
GuruZXHKJ
called me right away
Is this review helpful? Yes | No

Response from Krystal Chrysler Jeep Dodge:

We're glad we could help!  Just let us know if we can be of service in the future.
Jul 25, 2017
If There was a way to give a 1/2 a star I would. This particular Jeep was on their website As well as on yours we drove to the dealership on a Sunday knowing that they Would-be closed and couldn't find the Jeep. The next day I emailed and was told that the Jeep was there and they would have it ready for me to test drive that evening. Long story short the Jeep was not on the lot it had supposedly been sent to auction over the weekend the salesman Eric assured me that he could get it back in the auction. Within a week's time the emails got less the communication stopped and there was no jeep.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 17, 2017
This dealership was the best by far as answering questions and getting back with me
Is this review helpful? Yes | No
Jul 12, 2017
5
Love my new jeep
Is this review helpful? Yes | No
Jul 1, 2017
The car was being held for someone else even though we were pre-approved. Associates kept telling us they would call the next day to let us know if the car would be available. They never called and required us calling. After a week of being played along, we found another dealer with a year newer Honda Fit (and one level up) for about the same price. I would never go back to this dealer after we found out the manager was holding the car for a friend...
Is this review helpful? Yes | No

Response from Krystal Chrysler Jeep Dodge:

Tory, I'm very sorry for any inconvenience you may have encountered during the process here at Krystal, I would like to let you know that all of our customers and their business is very important to us. The vehicle you were interested was truly sold prior to your interest. It just needed to be approved through a different process do to the customers unique situation. I can assure you it wasn't being held by a manager for friend. I hope you can understand and we thank you for even considering us here at Krystal.  
Jun 29, 2017
Tim responded to my several requests promptly and even sent photos.
Is this review helpful? Yes | No
Mar 27, 2017
Absolutley great dealership! Super accomodating. I dealt with John and he is the best of the best. I did not buy from them only because I am not really ready to at this point but atleast he gave me some tips until I am.
Is this review helpful? Yes | No
Feb 11, 2017
He was very nice and up front about everything I would love to ask for lis help again.
Is this review helpful? Yes | No
Nov 29, 2016
Salesman timely responded to my questions about the vehicle.
Is this review helpful? Yes | No
Nov 22, 2016
The dealer responded quickly and answered all of my questions.
Is this review helpful? Yes | No
Oct 29, 2016
Roadstar373
Responsive, unfortunately vehicle was already sold
Is this review helpful? Yes | No
Oct 22, 2016
Although I bought another car Larry was great about helping me.
Is this review helpful? Yes | No
Aug 10, 2016
Called back within the hour and also e-mailed me, unfortunately the car had already sold.
Is this review helpful? Yes | No
Apr 4, 2016
Didn't like the fact they were selling a Canadian Vehicle!!
Is this review helpful? Yes | No
Mar 28, 2016
Excellent contact, quickly provided requested information in a technical detail.
Is this review helpful? Yes | No
Mar 3, 2016
I emailed the dealer and they followed up with a phone call within the hour. I went to look at the Jeep the next day and bought it. This is a home town dealer with a great selection and low pressure sales staff. I had a great experience and will consider buying from them again.
Is this review helpful? Yes | No
Read 6 old reviews
Nov 9, 2015
Absolutely great. fabulous. The only thing that would have been better was if hey gave it to me!
Is this review helpful? Yes | No
Sep 11, 2015
They will do anything to help me!
Is this review helpful? Yes | No
Jul 20, 2015
Larry got back with me right away to confirm they still had the car and sent me additional details on the vehicle. Excellent service!!!
Is this review helpful? Yes | No
Jun 25, 2015
liji11
Wrote beck next day.
Is this review helpful? Yes | No
Sep 30, 2014
The car sold almost immediately, I never got a chance to even see it. The dealer was very nice and got back to me quickly that the SLK had been sold.
Is this review helpful? Yes | No
May 9, 2012
Excellent!
Is this review helpful? Yes | No

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