Kings Volkswagen

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9570 Kings Auto Mall Rd, Cincinnati, OH 45249
Map & Directions

Sales: (888) 379-2717

Service: (877) 975-1414

Today 9:00am - 8:00pm
(Open Now)
show business hours
Nov 20, 2016
sksangita
Good
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Oct 22, 2016
Responded quickly. Worked hard to get the best rate and lowest payment available. Fast and easy process. Highly recommend.
1 of 1 people found this review helpful.
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Sep 16, 2016
He was great about getting back with me.
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Aug 29, 2016
Car was awesome and everyone was very helpful!!!!!
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Aug 26, 2016
Responded right away. Stayed in contact. I could not make it out to see the car, though.
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Aug 22, 2016
Has kept in great contact with me!
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Aug 5, 2016
Michael was very professional. He made sure all my questions were addressed and I felt very comfortable. I am very happy with my deal and how hard I worked Michael to get me that deal!
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Aug 4, 2016
Went to look at a used car for my teenager. Told the salesman which car and what price range I was looking at. The car did not match the pictures. When I asked the salesman about another car I had walked by, he said he would have to get a price. I waited ten minutes and did not receive the price. In fact the salesman was standing around talking to another salesman and looked straight at me without doing anything. I left and won't be back.
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Jun 29, 2016
Fast courtesy response.
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May 9, 2016
Contact was good. Went to the dealership and bought the car. They were very good working on the deal and paper work.
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Apr 10, 2016
Contact was quick. They were very helpful
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Mar 28, 2016
Responded to tell me the vehicle was sold, but never followed up when I asked them about similar vehicles. Still looking, but not from them.
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Mar 14, 2016
Sueedury
Advised that I could put a deposit down to hold the car until I could drive down and test drive it. I appreciated that.
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Mar 6, 2016
Outstanding! !!! Great customer service and very friendly and professional. Highly recommend if in the market for a new/used vehicle.
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Feb 25, 2016
We purchased a 2014 Honda Ridgeline. The salesman, Justin was courteous and not high pressure. Overall good experience.
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Feb 9, 2016
friendly and courteous is one way to put it I saw a deal at their Dealership and Justin made it happen for me
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Jan 23, 2016
Awesome
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Nov 30, 2015
Great
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Nov 9, 2015
They responded quickly and provided me the info I requested.
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Aug 9, 2015
Ended up not buying the car from them, but the sales person was extremely helpful and responded to questions immediately.
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Jul 24, 2015
Responses were slow and responder had to rely on others to get info. Salesman's cell phone constantly busy. I lost the car I wanted.
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Jul 17, 2015
It was a nice buying experiance
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Jun 21, 2015
Quick response
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Old Dealer Reviews

Nov 16, 2014
shai_lalyn
Told them I was coming, they said they would have the car ready. We drove for an hour and a half, got there and it had been sold!!
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Oct 5, 2014
damngoode
Great followup!
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Aug 29, 2014
Paul was awesome & they did everything necessary to get me the car I wanted
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Aug 12, 2014
Cassandra responded very quickly to original message and all other messages,,,,, A plus for her. Matt our salesman would also have been given an A plus, except car did not come with a full tank of fuel (we didn't notice until on the highway) and we have not heard from him since purchasing the car. 3 things he promised us: 1 full of fuel. 2 He would contact us a couple of days after the sale. 3 Front license plate holder. It has been a week now and we realize the plate holder may take a while, but not the others. We don't think the fuel was Matt's problem either, just whoever he told. We did like the people there!
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Aug 8, 2014
they followed up - polite - but nothing that helped me
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Jul 27, 2014
execellent
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Jul 8, 2014
dlshigh
Good, friendly people. Spent way too much time at the dealership to get things wrapped up even though I got approval on line.
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Jul 2, 2014
Avoid this dealership at all cost. Worst service ive ever experienced in my entire life. Plus the manager was arrogant jerk that had nothing to offer me but a overpriced high mileage vehicle.I tried to negotiate for $200 off the sticker because of a few minor problems with the vehicle and he refused. $200 of a $18,000 vehicle and he wouldnt budge. needless to say I found a much better vehicle at a much better price and I was treated with dignity and respect from another dealership.
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Jun 26, 2014
Didn't buy from them, but their internet sales manager was great! Quick response, even though the vehicle I inquired about was already sold. She was excellent!
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Apr 1, 2014
I had a very nice young salesman that was honest and that's saying something in car salesmen.
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Mar 4, 2014
talk to bryan,he goes out of his way for you..exellent
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Feb 10, 2014
good
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Feb 10, 2013
Fandy was great, had great follow up although we ended up passing on the car.
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Mar 29, 2012
Very nice. Drove the car. Thought it was overpriced.
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Apr 2, 2011
Fantastic follow up from them. Listing was always inaccurate however. Golf is not a TDI.
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