Kerns Ford Lincoln and Truck Center

Internet Approved, Blue Oval Certified

1350 Celina Rd
Saint Marys, OH 45885

Sales: (567) 510-0422

Service: (888) 367-3856

Today 8:00 AM - 6:00 PM
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https://static.cargurus.com/images/forsale/2018/06/18/21/00/2017_ford_flex-pic-4736299225449394036-152x114.jpeg

2017 Ford Flex Limited AWD Used Cars in Saint Marys, OH 45885

Great Deal
$3,168 BELOW
CarGurus IMV of $26,156

Price: $22,988

Mileage: 37,058

Location: Saint Marys, OH 45885

Average time on market: 61 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2017 Ford Flex Limited AWD for sale - $22,988, 37,058 miles with Backup Camera, Remote Start, Navigation System, Limited Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/06/21/16/2015_lincoln_mkc-pic-6501647214204375430-152x114.jpeg

2015 Lincoln MKC AWD Used Cars in Saint Marys, OH 45885

Great Deal
$3,425 BELOW
CarGurus IMV of $24,044

Price: $20,619

Mileage: 38,216

Location: Saint Marys, OH 45885

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Lincoln MKC AWD for sale - $20,619, 38,216 miles with Adaptive Cruise Control, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/12/20/02/2015_ford_edge-pic-2789068210190797449-152x114.jpeg

2015 Ford Edge Titanium Used Cars in Saint Marys, OH 45885

Great Deal
$2,428 BELOW
CarGurus IMV of $25,896

Price: $23,468

Mileage: 27,825

Location: Saint Marys, OH 45885

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2015 Ford Edge Titanium for sale - $23,468, 27,825 miles with Sunroof/Moonroof, Remote Start, Navigation System, Alloy Wheels, Appearance Package, Technology Package
https://static.cargurus.com/images/forsale/2018/06/25/21/17/2015_ford_escape-pic-8662440332541098002-152x114.jpeg

2015 Ford Escape Titanium Used Cars in Saint Marys, OH 45885

Great Deal
$1,981 BELOW
CarGurus IMV of $17,969

Price: $15,988

Mileage: 42,046

Location: Saint Marys, OH 45885

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Ford Escape Titanium for sale - $15,988, 42,046 miles with Bluetooth, Navigation System, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/22/21/19/2015_ford_escape-pic-5968244666540774481-152x114.jpeg

2015 Ford Escape Titanium 4WD Used Cars in Saint Marys, OH 45885

Good Deal
$2,144 BELOW
CarGurus IMV of $19,142

Price: $16,998

Mileage: 45,273

Location: Saint Marys, OH 45885

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Description: Used 2015 Ford Escape Titanium 4WD for sale - $16,998, 45,273 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2018/06/22/21/19/2016_ford_escape-pic-8779493353001099001-152x114.jpeg

2016 Ford Escape SE Used Cars in Saint Marys, OH 45885

Good Deal
$1,691 BELOW
CarGurus IMV of $17,264

Price: $15,573

Mileage: 26,606

Location: Saint Marys, OH 45885

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2016 Ford Escape SE for sale - $15,573, 26,606 miles with Backup Camera, SE Package, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2018/04/05/20/33/2015_ford_escape-pic-7278188699092394545-152x114.jpeg

2015 Ford Escape SE 4WD Used Cars in Saint Marys, OH 45885

Good Deal
$1,427 BELOW
CarGurus IMV of $13,039

Price: $11,612

Mileage: 94,121

Location: Saint Marys, OH 45885

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford Escape SE 4WD for sale - $11,612, 94,121 miles with Bluetooth, Backup Camera, Navigation System, SE Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/26/00/26/2015_ford_explorer-pic-7672762942354335301-152x114.jpeg

2015 Ford Explorer Limited 4WD Used Cars in Saint Marys, OH 45885

Good Deal
$2,213 BELOW
CarGurus IMV of $27,901

Price: $25,688

Mileage: 44,891

Location: Saint Marys, OH 45885

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2015 Ford Explorer Limited 4WD for sale - $25,688, 44,891 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Limited Package, LT Package, Backup Camera, Aluminum Wheels, Trailer Package, Tow Package
https://static.cargurus.com/images/forsale/2018/07/06/22/30/2015_jeep_patriot-pic-5507530194436660699-152x114.jpeg

2015 Jeep Patriot Latitude 4WD Used Cars in Saint Marys, OH 45885

Good Deal
$1,117 BELOW
CarGurus IMV of $17,019

Price: $15,902

Mileage: 23,741

Location: Saint Marys, OH 45885

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Patriot Latitude 4WD for sale - $15,902, 23,741 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/20/13/22/2010_ford_escape-pic-7862372228720271974-152x114.jpeg

2011 Ford Escape XLT Used Cars in Saint Marys, OH 45885

Good Deal
$1,183 BELOW
CarGurus IMV of $9,960

Price: $8,777

Mileage: 79,980

Location: Saint Marys, OH 45885

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2011 Ford Escape XLT for sale - $8,777, 79,980 miles with Sunroof/Moonroof, Alloy Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2018/06/30/10/01/2015_ford_f-150-pic-8076559003957161580-152x114.jpeg

2015 Ford F-150 XLT SuperCrew LB 4WD Used Cars in Saint Marys, OH 45885

Good Deal
$1,959 BELOW
CarGurus IMV of $28,940

Price: $26,981

Mileage: 65,383

Location: Saint Marys, OH 45885

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 XLT SuperCrew LB 4WD for sale - $26,981, 65,383 miles with Navigation System, XLT Package, Appearance Package, LT Package, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2018/07/11/20/40/2012_chevrolet_equinox-pic-3711147094307242504-152x114.jpeg

2012 Chevrolet Equinox 2LT AWD Used Cars in Saint Marys, OH 45885

Good Deal
$1,248 BELOW
CarGurus IMV of $14,025

Price: $12,777

Mileage: 77,379

Location: Saint Marys, OH 45885

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2012 Chevrolet Equinox 2LT AWD for sale - $12,777, 77,379 miles with 2lt Package, Alloy Wheels, LT Package
https://static.cargurus.com/images/forsale/2018/06/22/21/19/2014_ford_escape-pic-2103262310235335936-152x114.jpeg

2014 Ford Escape Titanium 4WD Used Cars in Saint Marys, OH 45885

Good Deal
$1,205 BELOW
CarGurus IMV of $17,976

Price: $16,771

Mileage: 47,635

Location: Saint Marys, OH 45885

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Description: Used 2014 Ford Escape Titanium 4WD for sale - $16,771, 47,635 miles with Backup Camera, Remote Start, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2018/06/29/20/53/2016_ford_mustang-pic-1151041942138708465-152x114.jpeg

2016 Ford Mustang EcoBoost Premium Convertible Used Cars in Saint Marys, OH 45885

Good Deal
$1,322 BELOW
CarGurus IMV of $22,821

Price: $21,499

Mileage: 18,282

Location: Saint Marys, OH 45885

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Triple Yellow Tri-coat Description: Used 2016 Ford Mustang EcoBoost Premium Convertible for sale - $21,499, 18,282 miles with Bluetooth, Leather Seats, Backup Camera, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/29/20/53/2017_ford_flex-pic-5858292854821979730-152x114.jpeg

2017 Ford Flex Limited Used Cars in Saint Marys, OH 45885

Good Deal
$1,086 BELOW
CarGurus IMV of $23,851

Price: $22,765

Mileage: 37,866

Location: Saint Marys, OH 45885

Average time on market: 65 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Flex Limited for sale - $22,765, 37,866 miles with Backup Camera, Remote Start, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 12, 2018
bdowns088
Extremely helpful and thorough, before I even stepped foot on the lot
Response from current dealership:
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope you continue to choose Kerns Ford-Lincoln, Inc. for all your vehicle needs. Take care!
Jul 8, 2018
Very helpful. Worked with us all the way through sale.
May 27, 2018
doncurtin
prompt response, very pleased with experience
Response from current dealership:
We are happy we could make your experience a positive one! We hope you continue to choose Kerns Ford-Lincoln, Inc. for all your vehicle needs! Take care!
Apr 27, 2018
byrd46740
Altho the vehicle I really wanted had already sold, Tony hooked me up with another nice vehicle within my budget. Everyone there was friendly and great to work with. Highly recommend this place & Tony. Will hopefully see them again later this year for a truck.
Response from current dealership:
We are happy we could make your experience a positive one!
Mar 22, 2018
Truck was exactly as describe on cargurus. Very happy with our purchase. Very friendly service and efficient.
Response from current dealership:
Thank you for taking the time to leave such an awesome review! Please let us know if there is ever anything else we can do for you!

Sincerely
Kerns Superstore Team
Feb 21, 2018
GuruYDTZQ
Dealer was fast to respond and I was seeing what Kbb was giving me for trade and the gave me Nada price for my trade and was not comparable...
Jan 20, 2018
TaylorJustice
Good experience, sales guy and manager were very nice. Got a good vehicle for a good price.
Response from current dealership:
Taylor, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Oct 10, 2017
explorer23
Very good experience. Car was exactly what we wanted at the price we wanted. We dealt with them initially online and then went in to finalize things. Our dealings with them were easy and painless. I would highly recommend.
Response from current dealership:
We really appreciate your feedback! Thank you for allowing us to earn your business.
Oct 8, 2017
Sholtz
They sent an auto reply and still has not responded to my text requesting to see actual photos of the car and not 1 stock photo. Very disappointing!!
1 people found this review helpful.
Response from current dealership:
Hello

We are sorry you had this experience. That is not how we do business at Kerns Ford. We have searched for Sholtz through our emails with no success. We would love the opportunity to help you and earn your business. Please call for a member of our sales team 888-619-7690.
Sincerely
Kerns Superstore
Oct 5, 2017
Even though I did not purchase the vehicle that made it to my final list, I would still give them an excellent rating for customer service! I was contacted right away with email messages and phone messages. When I am in the market for another vehicle, I will definitely check into this dealership.
Response from current dealership:
Lori, thank you for writing this fantastic review and giving our dealership such a high star rating! Can't wait to work with you again.

Kerns SuperStore Team
Oct 2, 2017
GuruD3PCM
Quick to email back and give me the information requested, plus some. Tried to ease me through my financial issues. Unfortunately, I personally could not get the funding on my end that I felt comfortable with, and the car sold. Still a good experience with them without even stepping foot (or even calling) them. Would recommend them.
1 people found this review helpful.
Response from current dealership:
Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sep 22, 2017
Guru93JMG
Quick reply. I was to late, someone beat me to a great vehicle.
Response from current dealership:
Thanks for the great star-rating! We are happy to have helped. We hope to be of service to you again! Take care!
Sep 2, 2017
Great experience. Ashlie did a fantastic job of communicating with me. The whole team was veey focused on customer service. Bought a Ford Fusion and I love it. Will be visiting them first for my next car.
1 people found this review helpful.
Response from current dealership:
Jeff, thank you for writing this fantastic review and giving our dealership such a high star rating! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Aug 28, 2017
jmjbever
Dealer did respond quickly. Truck sold before we could make arrangements to go see it. Diamond sent a message to let us know before we made the trip. Very appreciated!
Response from current dealership:
We appreciate you taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Safe travels!
Aug 11, 2017
Guru9GZKX
I would highly recommend this Dealership, great delivery and fully engaged with customer service. Just bought a 2016 Competition Orange Mustang Convertible and my wife is very happy with it. Thank you Nick!
Response from current dealership:
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Aug 6, 2017
Gail contacted me within a few hours of my request for information. I sent her pictures of my trade in, she asked about financing, and we talked about the new vehicle. I drove to the dealership the next morning, test drove it, and we worked out the details. They were very fair with their pricing on my trade on and the new one. I will do business here again.
Response from current dealership:
Hello Jason

Jason, thank you for your kind words and congratulations on your new vehicle! Excellent customer service is what we strive for. Looking forward to helping you in the future.

Kernssuperstore
Jul 19, 2017
Ranen
They were very nice and knowledgeable. The SUV had a few issues and they were willing to fix. The SUV was just to big and was a V8. They went out off their way to make me happy. My personal experience was 11 on a scale of 1-10.
1 people found this review helpful.
Response from current dealership:
Ranen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Jun 27, 2017
First really great car buying experience! My salesman, Aaron High was honest, courteous and, even though I live in Florida, I would not buy another car from anyone else. As a female, I couldn't have asked to be treated any better by him or the dealership... And, as a matter of fact, I went to buy a pickup truck...which I bought; Then I traded my car while I was there. LOVE them both!
Jun 6, 2017
Sales associate was great. He was quick to respond and even agreed to meet half way to deliver. Price was fair.
1 people found this review helpful.
May 30, 2017
Car was not ready for test drive as promised. 30 minutes later when car was brought from different lot we test drove. Drivers side defrost didn't work. Do not have confidence in dealership. Also would not negotiate on price.
2 people found this review helpful.
Response from current dealership:
Dave, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to Kerns Ford's General Manager, Rodney Klinger at (888) 367-3856 for assistance moving forward. We hope to hear from you soon.
May 3, 2017
Got back to me right away. Sent me the info I asked for. However went with another car.
1 people found this review helpful.
Response from current dealership:
Congratulations on your purchase, Keith!
We appreciate you taking the time to write this review and giving our dealership such a high star rating!
Apr 20, 2017
Was very impressed by the salesman. He contacted me several times and sent me pictures of the vehicle and all the areas I had questions about. Salesman stated that there is no sense in you driving 2 hours if the vehicle does meet up with your expectations. After reviewing the pictures and securing the funds through my local financial institution, drove down looked the vehicle over and test drove. The vehicle was as promised and we made the deal. We were treated very well at the Kern's dealership, I would recommend them to anyone who is looking for a great deal
1 people found this review helpful.
Response from current dealership:
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Craig.
Apr 13, 2017
The car wasn't even detailed had no brakes and gave a loan quote and didn't even run a credit check and said the rate would be 18%.and then the salesman never came back to it office and left us setting there 15mins .Good Luck to all that deal with them BEWARE.
Response from current dealership:
Brian, thank you for taking the time to leave us feedback. Your comments play a key role in the success of our business so we hope to speak with you soon.

Kerns Ford's General Manager, Rodney Klinger at (888) 367-3856
Apr 13, 2017
Very helpful!
2 people found this review helpful.
Response from current dealership:
Thanks, Kim! We hope to be of service to you again! Take care!
Apr 3, 2017
Great experience! Gail was great and made it an easy transaction. She proved to us that she had the best rates around. We drove 90 minutes to get this car and it was a super easy process. Would definitely recommend Kerns to anyone who wants to drive there!
1 people found this review helpful.
Response from current dealership:
We appreciate your recommendation of our dealership, Christy! Please let us know if there is ever anything else we can do for you! Safe travels!
Feb 25, 2017
Experience was excellent, Jill followed up with me immediately after getting my request. The car I was interested in was sold before my appointment, Jill also called n updated me. It's open if something comes up based on what I was looking for she will call me
Response from current dealership:
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Jan 15, 2017
did not buy the Suburban instead bought a 2003 Pontiac Montana, great service
Nov 28, 2016
Agrlong
Good communication. Not the vehicle we were looking for.
0 people found this review helpful.
Nov 1, 2016
Great place to work with. Will definitely tell others to go here.
1 people found this review helpful.
Read 49 old reviews
Apr 30, 2016
Sold vehicle to someone else, after I was told it would be held so I could come there and look at it. Was 2 hour drive there for absolutely nothing! Thanks a lot...
4 people found this review helpful.
Mar 24, 2016
They contacted me 3-4 times but I had already purchased a vehicle.
0 people found this review helpful.
Mar 16, 2016
Good
0 people found this review helpful.
Mar 15, 2016
5 star - The truck was everything they say it was. Sales staff was excellent. I would definitely ttrade there again.
0 people found this review helpful.
Mar 14, 2016
They sold the car while we were already an hour away from home coming to look at it. And didn't tell us.
4 people found this review helpful.
Mar 13, 2016
They called me less than twenty-four hours after I emailed them. They also emailed me several times throughout the week, but I did not have a chance to return their call. When I arrived at the dealership, the vehicle had been sold the day before, yet their website showed it was still in stock. I will continue to look to Kern for vehicles within my budget.
0 people found this review helpful.
Feb 20, 2016
Sent good pictures allowed me to decide before driving 1.5 hours
0 people found this review helpful.
Feb 14, 2016
they contacted me right away. very professional
Feb 10, 2016
I contacted them by mistake, thinking they were a county closer to me
Feb 7, 2016
Very good
0 people found this review helpful.
Feb 7, 2016
Fast response
0 people found this review helpful.
Feb 3, 2016
Tried to answer my questions, I will keep watching them for a truck that fits my budget!
Jan 27, 2016
Tstone4
Sally and Dustin took great care of us in getting our daughter a vehicle. Dustin spent extra time explaining all of the features of the vehicle to our daughter. An overall great experience.
1 people found this review helpful.
Jan 21, 2016
First response was slow about a truck that sold. After going to the dealership i found a great deal and had the best experience ever. Great salesman great financial guy just great overall.
1 people found this review helpful.
Dec 21, 2015
Dealer listed and was trying to sell a truck with an engine knock. Prior to my visit, I was told vehicle had went through their multi point inspection and was in excellent condition with no issues. I will never visit this dealer again.
1 people found this review helpful.
Dec 18, 2015
Salesman was good returning my call told me the truth about the car
0 people found this review helpful.
Oct 21, 2015
Excellent dealer. No haggling no mis- representing. Very nice people to work with.
0 people found this review helpful.
Sep 24, 2015
Quick response from internet, emails went unanswered, using a "stock" picture of truck not even close to the actual rusted truck with torn seats and a salvage title. More truth in advertising would have went along way.
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to leave us your review. We always want the customer to be fully informed, and we did not do so for you. Please reach out to Brigette Cron at kernscrm@yahoo.com or call 888-619-7690 to discuss what, if anything we can do for you.
Sep 9, 2015
roadrash80005
After initial contact, they never called me back. Additional research shows the vehicle I was interested in sold, and they didn't have the decency to call and tell me.
2 people found this review helpful.
Response from current dealership:
Thank you for letting us know of your experience. The only way we know where to improve is by responses. We are sorry you didn't receive a call back. If there is anything we can do to help you. Please contact Brigette Cron by email at kernscrm@yahoo.com or call 888-619-7690.
Sep 6, 2015
Got more than what I expected from the overall deal.
0 people found this review helpful.
Sep 1, 2015
Good response
0 people found this review helpful.
Jul 1, 2015
Contacted and told vehicle I was interested in already sold. I described what I was looking for in a vehicle and salesman said he would contact me with similar vehicles. Never heard anything again even though they have vehicles listed fitting my description.
1 people found this review helpful.
Jun 15, 2015
Friendly folks but ensure online ad matches actual description.
0 people found this review helpful.
Response from current dealership:
Edward
Thank you for your response. I would like to get the discrepancy of the description taken care of. Please call 888-619-7690 ask for Brigette, or reply to email kernscrm@yahoo.com so this can be handled.
Jun 2, 2015
They were really friendly and had everything ready For us since we had a two hour drive a lil confusing with vehicle locaction but made up with a full tank and showing us everything we ask eventhough it Was way past there clósing time great Ppl over all.
1 people found this review helpful.
Response from current dealership:
Thank you, we were happy to take care of you! Enjoy your Explorer

Kerns Ford Lincoln
Feb 26, 2015
Was a good buy and gail was super sweet
0 people found this review helpful.
Response from current dealership:
Thank you for the review, we do appreciate it.
Enjoy your PT Cruiser!
Feb 14, 2015
delaware95
5
They failed to provide photos of the actual vehicle offered (photo in ad was a stock photo0. They refused to provide a CarFax report on the vehicle.
2 people found this review helpful.
Dec 30, 2014
They were wonderful i got a 2010 hyundai sonata it was very clean and the salesmen were reasona. I drove 100 miles they had it ready and waiting. They were grate i will refer them to others.
Response from current dealership:
Thank you Stephannie
We enjoyed working with you and wish you the best with your new Sonata!
Nov 25, 2014
Returned my calls just didn't have the write truck I wanted
Oct 21, 2014
Honestly, if not for Mike the Sales Manager of the St. Mary's store I wouldn't have much good to write about Kerns. Mike contacted us after we had walked away and worked out the deal. We ended up buying a good vehicle for a good price. On the other hand, I would steer clear of the Sales Manager of the Celina store, who evidently felt it was more than fair for the dealership to ask us to help pay for repairs to the car they missed in their trade-in inspection ... and we uncovered when we arrived to test drive and buy the vehicle. (We drove 100 miles to see and buy it.) For two days they investigated the issue ... never proactively calling me with updates (I had to keep calling them) ... and finally came back with the stellar offer of having us pay 1/2 the cost of repairs for what they had missed earlier. The experience went so sour I almost didn't answer Mike's call. But I'm glad he did call. He worked out the deal with the GM, made things right, and ultimately turned our experience to good.
Sep 15, 2014
Do your homework before you shopping at kerns Ford. ...
Response from current dealership:
We're not really sure what this message pertains to. We at Kerns Ford would advise everyone to do their homework before shopping.  We are more than happy to share as much info as we can such as; bookouts, competitive sets, and vehicle inspections.But,nothing is more important than doing your homework.
Sep 11, 2014
They responded promptly and tried to work with me a little. But they wouldn't come up on the trade in value or come down on the price of their truck, so I couldn't make a deal there. On a good note, the salesman, Ron Y. was a very professional and courteous gentleman!
Sep 5, 2014
I wish thay call more then one time.
Aug 12, 2014
They responded but they put a picture of a stock car on the internet and not an actual picture of the car. The car was orange.
Jul 31, 2014
Dealter responded almost immediately. Very easy to work with. Went out of his way to get what I needed.
May 18, 2014
Got back to me the next day.
May 7, 2014
I contacted them. I had several grand to put down, and a trade in ( didn't tell them that) I even agreed to let them shop for financing. (I was already pre approved by my personal bank) If they were willing to deal a little. Gave the woman salesperson over the phone all my info. (She had a poor attitude and acted like I was bothering her. ( I wanted that truck so I put up with it.) She called me back hours later, telling me "she had me bought" (daaa) and wanted to tell me she wasn't going to give me anything but a few hundred for my trade, and wanted to know how much money I was giveing down. I told her to slow down I asked how much intreest they were chargeing me and depending if they are willing to come down on price closer to book retail. ( they priced the truck 2.5 times book retail I guess the tards don't thing redneck use the internet) Anyway! She refuse to tell me anything I wanted to know and unless I was going to act like a dumb 20 year old and give them everything THEY wanted. they wouldn't have time for me. She said she would call me back with everything I wanted to know...... I NEVER HEARD ANYTHING! They just didn't call me back. I did notice I started getting spam text on my sell ph now. So they must be making money selling peoples personal info. When I get time I'll have a chat with my HS buddy who is now a State Atty and see if they need a audit or maybe the EPA or OSHA needs to visit their "Dealership" Still wanna buy a car from these asses?
May 6, 2014
Apr 24, 2014
Exceptional great service
Mar 28, 2014
Very satisfied:) Love that I was able to TXT my dealer (Matt)!
Mar 2, 2014
The dealership and the salesman my wife and I delt with were misinformed about the vehicle we were looking at. Their website description showed that the car had navigation when it didn't, we drove a long ways to see the car for nothing. I don't think that they were pulling tricks, they just don't pay attention to detail. I wouldn't purchase from them, a Ford dealer should know a Ford car in and out.
Feb 12, 2014
Dealer responded well by phone and email, informed me of vehicle. I did not have time to look at vehicle though.
Feb 12, 2014
Talked on phone
Jan 4, 2014
Worked very hard to make my buying experience enjoyable!
Dec 28, 2013
Great
Dec 6, 2013
Wonderful service, very helpful people. Great experience. Thank you.
Mar 1, 2013
Excellent easy and eager to work with you.
Feb 26, 2013
They were great, very personable, didn't pressure us at all and they went out of their way to get us the car we really wanted....the after care services are exceptional and we will definatly be going back when its time for another new car...we recommend this dealer to anyone....
Feb 12, 2013
I was very pleased with my entire experience.
Aug 27, 2012
had imeadiate contact----salesman very responsive

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