Kernersville Chrysler Dodge

950 Hwy 66 South
Kernersville, NC 27284

Sales: (336) 564-6459

Service: (888) 784-1526

Today 9:00am - 6:00pm
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https://static.cargurus.com/images/forsale/2017/11/16/17/51/2013_ford_f-250_super_duty-pic-2411642813739637707-152x114.jpeg

2013 Ford F-250 Super Duty King Ranch Crew Cab LB 4WD Used Cars in Kernersville, NC 27284

Great Deal
$6,659 BELOW
CarGurus IMV of $42,644

Price: $35,985

Mileage: 80,087

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Automatic Color: Vermillion Red Description: Used 2013 Ford F-250 Super Duty King Ranch Crew Cab LB 4WD for sale - $35,985, 80,087 miles with Bluetooth, Leather Seats, Backup Camera
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2016 Ram 2500 Laramie Longhorn Mega Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$8,928 BELOW
CarGurus IMV of $56,413

Price: $47,485

Mileage: 20,957

Location: Kernersville, NC 27284

Certified Pre-Owned: Yes Transmission: Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2016 Ram 2500 Laramie Longhorn Mega Cab 4WD for sale - $47,485, 20,957 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
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2008 Cadillac Escalade ESV V8 AWD Used Cars in Kernersville, NC 27284

Great Deal
$4,488 BELOW
CarGurus IMV of $20,473

Price: $15,985

Mileage: 113,299

Location: Kernersville, NC 27284

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Chip Description: Used 2008 Cadillac Escalade ESV V8 AWD for sale - $15,985, 113,299 miles with Bluetooth, Leather Seats, Aluminum Wheels
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2016 Chevrolet Silverado 2500HD Work Truck Crew Cab SB 4WD Used Cars in Kernersville, NC 27284

Great Deal
$3,906 BELOW
CarGurus IMV of $36,291

Price: $32,385

Mileage: 14,108

Location: Kernersville, NC 27284

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2016 Chevrolet Silverado 2500HD Work Truck Crew Cab SB 4WD for sale - $32,385, 14,108 miles with Suspension Package, Standard Suspension Package
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2012 Dodge Durango SXT Used Cars in Kernersville, NC 27284

Great Deal
$3,185 BELOW
CarGurus IMV of $15,070

Price: $11,885

Mileage: 105,450

Location: Kernersville, NC 27284

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2012 Dodge Durango SXT for sale - $11,885, 105,450 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/10/14/01/2015_chevrolet_silverado_1500-pic-8616535043580818986-152x114.jpeg

2015 Chevrolet Silverado 1500 Work Truck Double Cab Used Cars in Kernersville, NC 27284

Great Deal
$3,321 BELOW
CarGurus IMV of $25,306

Price: $21,985

Mileage: 38,587

Location: Kernersville, NC 27284

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2015 Chevrolet Silverado 1500 Work Truck Double Cab for sale - $21,985, 38,587 miles
https://static.cargurus.com/images/forsale/2017/09/11/18/43/2014_toyota_sequoia-pic-341676737023021068-152x114.jpeg

2014 Toyota Sequoia Platinum FFV 4WD Used Cars in Kernersville, NC 27284

Great Deal
$3,021 BELOW
CarGurus IMV of $38,006

Price: $34,985

Mileage: 80,810

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Description: Used 2014 Toyota Sequoia Platinum FFV 4WD for sale - $34,985, 80,810 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2015 Ford F-150 Lariat SuperCrew 4WD Used Cars in Kernersville, NC 27284

Great Deal
$4,677 BELOW
CarGurus IMV of $41,162

Price: $36,485

Mileage: 29,294

Location: Kernersville, NC 27284

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Race Red Description: Used 2015 Ford F-150 Lariat SuperCrew 4WD for sale - $36,485, 29,294 miles with Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/08/08/22/2014_chevrolet_silverado_3500hd-pic-8187981726058203334-152x114.jpeg

2014 Chevrolet Silverado 3500HD LTZ Crew Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$5,537 BELOW
CarGurus IMV of $41,022

Price: $35,485

Mileage: 108,089

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2014 Chevrolet Silverado 3500HD LTZ Crew Cab 4WD for sale - $35,485, 108,089 miles with Bluetooth, Navigation System, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/11/09/07/37/2015_honda_accord-pic-3366281744540528472-152x114.jpeg

2015 Honda Accord LX Used Cars in Kernersville, NC 27284

Great Deal
$2,234 BELOW
CarGurus IMV of $15,919

Price: $13,685

Mileage: 43,535

Location: Kernersville, NC 27284

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Honda Accord LX for sale - $13,685, 43,535 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/04/19/19/2015_chevrolet_equinox-pic-4312167873132150516-152x114.jpeg

2015 Chevrolet Equinox LT1 AWD Used Cars in Kernersville, NC 27284

Great Deal
$2,380 BELOW
CarGurus IMV of $19,065

Price: $16,685

Mileage: 31,681

Location: Kernersville, NC 27284

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Tungsten Description: Used 2015 Chevrolet Equinox LT1 AWD for sale - $16,685, 31,681 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/10/10/31/2008_toyota_highlander-pic-6302961361613807725-152x114.jpeg

2008 Toyota Highlander Limited 4WD Used Cars in Kernersville, NC 27284

Great Deal
$2,478 BELOW
CarGurus IMV of $12,463

Price: $9,985

Mileage: 158,763

Location: Kernersville, NC 27284

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Description: Used 2008 Toyota Highlander Limited 4WD for sale - $9,985, 158,763 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/10/18/46/2008_dodge_ram_2500-pic-4098586449388677612-152x114.jpeg

2008 Dodge Ram 2500 SLT Quad Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$4,392 BELOW
CarGurus IMV of $22,277

Price: $17,885

Mileage: 183,091

Location: Kernersville, NC 27284

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2008 Dodge Ram 2500 SLT Quad Cab 4WD for sale - $17,885, 183,091 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/20/18/49/2014_ford_mustang-pic-3923547536013882426-152x114.jpeg

2014 Ford Mustang V6 Convertible Used Cars in Kernersville, NC 27284

Great Deal
$2,641 BELOW
CarGurus IMV of $14,426

Price: $11,785

Mileage: 68,664

Location: Kernersville, NC 27284

Average time on market: 50 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Description: Used 2014 Ford Mustang V6 Convertible for sale - $11,785, 68,664 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/15/09/01/2016_gmc_sierra_1500-pic-5969693813988843670-152x114.jpeg

2016 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$4,396 BELOW
CarGurus IMV of $44,681

Price: $40,285

Mileage: 8,728

Location: Kernersville, NC 27284

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Quicksilver Description: Used 2016 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $40,285, 8,728 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 17, 2017
keepitsimp
Thus far, only email and phone conversation has taken place. I am comfortable with their response to my requests. The response was fast, polite and on point.
Is this review helpful? Yes | No
Nov 11, 2017
GuruZ4VL9
Great experience. Made my purchase nice and easy
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for the five-star review! We're glad to hear that you had a great experience and that we made the car-buying process as easy as possible. We look forward to helping you again in the future!
Nov 9, 2017
Great place good selection only bad thing was it was late when we got done with the deal and once papers was signed they hurried us out but still a great place to biy a vehicle
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Brandon,
Thank you for sharing your honest review. We are glad that you had an overall good experience but regret to hear that your experience felt rushed. Thank you for your honest review and we hope your next visit is 5-star worthy!
Nov 8, 2017
Responded in less than 15 minutes!!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your feedback! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Nov 8, 2017
Good feedback
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for the five-star review! We're glad that we could help you. Don't hesitate to contact us if you need anything else in the future.
Nov 4, 2017
Quick to reply but would not quit calling during the day I can't always answer the phone due to work. Called 6 to 7 times during my work day
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Shawn, thank you for taking the time to post your review about our phone call communication. We are always looking for feedback to find ways to better serve our customers and would like to discuss with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Nov 2, 2017
They were reluctant to give me information on what my payment would be without me actually driving all the way to the dealership.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Ken,

Thank you for taking the time to give us your feedback. We would love to see you here at the dealership but for efficiency, we wanted to make sure you have numbers before you come in. So we can assist you further, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com.

Oct 31, 2017
emailed me several times throughout my decision process. They were very anxious to assist in my decision. Unfortunately I chose a different dealer and vehicle.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2017
GuruDGBV9
Loved loved loved there customer service. Got to test drive the car my self and they followed up with me after to see if I had any questions. Made me want to just buy the car because of his great customer service!
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.  -Kernersville Chrysler Dodge
Oct 9, 2017
Larry was great
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Oct 7, 2017
They sent me the info I asked for
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Craige, thank you for your feedback. We are so glad we were able to assist you by providing the requested information. If you need anything in the future, do not hesitate to contact us!  -Kernersville Chrysler Dodge
Oct 2, 2017
dishnerm
They did contact me but avoided answering any questions I had. It is almost like they were not even reading my emails. I thought maybe they were not getting them but then noticed they were replying to them but ignored anything I asked. All I was trying to ask about was what rebates were included in the price so I could see which ones I qualified for. Refused to give me that info for some reason. I would not recommend using them.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to give us your feedback. So we can assist you further and help you find the information about which rebates you qualify for, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com.
Sep 30, 2017
Jeffallende
Very timely response and professional assistance.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.  

Best,
Kernersville Chrysler Dodge
Sep 27, 2017
Nate was great, ran into some family things and wasn't able to follow through. Maybe I can try again in future. But thank you kernersville
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us. Best Wishes, Kernersville Chrysler Dodge Jeep Ram
Sep 24, 2017
Went very smooth and were easy to work with. Only thing I didn't like was that they only put 10 gallons of fuel in my truck instead of filling it up with diesel.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your feedback. We are so glad we were able to assist you with your vehicle purchase. Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Sep 20, 2017
Vehicle Price was great, but out of my final range. They were courtesy and quick contact.
0 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Hi Mathew, thank you for taking the time to give us your feedback and thank you for your positive review.
Sep 14, 2017
Yes they did several times. Thx a bunch
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Tim, thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

Best,
Kernersville Chrysler Dodge
Sep 14, 2017
This dealership was very helpful and answered all my additional questions about the vehicle I inquired about. Unfortunately the truck sold before I returned from my military deployment. I will keep this dealership in mind, especially if they re-contact me when they have a similar vehicle available for sale.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

Best,
Kernersville Chrysler Dodge
Sep 8, 2017
JKWinters
We had good communication from this dealership, and they were very friendly and upfront. They had the vehicle next to the office when we arrived. We drove an hour to see the vehicle, and then were there for about 2 hours test driving and discussing options. We really wish that dealerships would be a little more flexible on the listed prices. They do not negotiate, which is apparently how most dealerships are these days. Fees were reasonable (tax, tag, and a $600 doc fee), came to about $1250 in fees. The price is good, especially considering it was a certified pre- owned with a 100k mile warranty, but there were a few minor details that we noticed and unfortunately were not able to get them to consider on the price (the front-driver light cover was starting to spider on the surface, a fabric fastener/screw missing on the back seat, some duct tape residue around one of the belt paths in the back, no floormats, only one key- which is a couple hundred $$ to get another). There had been one accident listed on the carfax (rear impact) that is likely the reason why it was priced lower than the other 2016 models. A few spots could have been cleaned a little better in our opinion. They have a TON of vehicles here (several lots) and I'm sure they try to go quick with the cleaning. Ultimately, it came down to a math error on their part. We knew what our payment should have been at the amount to be financed, and showed that to them. Their finance department was giving the salesman and us a higher price (about $30/mo difference). We knew that was too high, and walked away. The next day we got a follow-up call about our experience. I mentioned the financing issue (again), and after checking they confirmed we were right, and that Gap insurance (optional) may have been included in the monthly payment they gave us when we were there. Although they apologized for the error, and the salesman called me again that day, we were not going to drive there again (at least 3-4 hours round trip) unless they could make it worth a second trip. Still no flexibility on the price, and it was at the top of our price range, so we will keep looking. They were very nice and would consider them in the future.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback! We really appreciate the opportunity to work with you. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.  -Kernersville Chrysler Dodge
Sep 5, 2017
Very nice
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

We're glad to hear you had an enjoyable experience, Linda! Thank you for the five stars. We really appreciate it!
Aug 31, 2017
They said they would have the car ready for me to do a test drive. I drove 20 minutes and it was not ready.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Rich,

Your feedback is important to us as we are always looking for ways to better serve our customers. We would like to have the chance to discuss your experience with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Aug 31, 2017
Steve McKinney
Response was quick and done everything I asked of them. Truck had no pictures online. Asked for pictures they sent pictures.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Steve. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  

Best,
Kernersville Chrysler Dodge
Aug 29, 2017
Salesman and staff was great. But not the truck I am looking for
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Gretchen, Thank you for your feedback
Aug 29, 2017
jbiv22
5
They responded within 24 hours and have been in communication with me since. They seem to be serious about selling cars at this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback. Please let us know if we can be of any help in the future.
Aug 26, 2017
Countrymouse
I drove 5 hours to this dealer to buy a car. When I got there, the car was not ready and had to be located, they knew I was coming to look at THIS car. The sales person I was assigned to appeared to have never seen the car before. The "check engine" light was on, and on the test drive, there were obvious front end problems indicated by shimmering at high speeds on the highway. They want $25,785 for this car. The sales person wanted me to think this was a great deal. He had the car taken back to the shop to check out the reason for the engine light. He came back, and all he could tell us was that it wasn't a big deal... Disappointed in every thing about the experience with this dealer. Would not recommend!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers and would like to discuss the details of your car-buying situation. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Aug 25, 2017
GuruDWLXL
Bad customer service. My wife was told by Katie, the vehicle we were inquiring about was put on ''reserve''. So I called to see exactly what that meant for us as an interested buyer. Suddenly the vehicle was available and was told by Katie they would call me right back with a final out the door price. So after 3.5 hours of waiting and time wasted I called back to see what was going on. I never spoke with anyone else but Katie, overall incredibly poor experience. My offer was $785.00 below their posted asking price and was told my offer was too low. These folks obviously dont know how to or want to sale vehicles.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers, and would like to discuss the details of your car-buying situation. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com. We look forward to working together to resolve any concerns.
Aug 23, 2017
The dealer did not listen to or met my needs, to the point that she stopped replying to my emails altogether.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:


Thank you for taking the time to give us your feedback, Cassondra. Our team genuinely cares about your needs as well as your satisfaction as our customer. So we can assist you further, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com.
Aug 22, 2017
They responded quickly and the car was as advertised. It did need some repair and I expressed I was interested but would want it fixed first. It's been a week and it still isn't fixed. We went and visited and didn't like the experience. Their attitude seems to be they can take or leave your business, which is probably true due its size. Needless to say we found another dealership and automobile.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Micah, thank you for taking the time to post your review. We regret to hear that you did not have the 5-star customer experience we aim for. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Aug 11, 2017
Quick respond
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Aug 10, 2017
TCarGurus
I was contacted. I did not actually speak to them verbally since I have been in the process of looking at multiple jeeps. Exceptional service.
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

We appreciate your positive review. Thank you for kind words! We are glad that we could offer you such exceptional service. Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Aug 2, 2017
The sales staff was friendly however they explained to me that they do not fix cosmetics on vehicles and the vehicle l I considered had numerous things wrong with it which they were not inretested at all in fixing.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi Ivan,

Thank you for taking the time to give us your feedback. We take your feedback seriously and would like to discuss this with you further. So we can assist you, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com.
Aug 1, 2017
bostian28
truck needed work,muffler,some kind of check light on in the dash.tires.wanted $15117 I offerd $14500 they said $15000.sales guy was good the place is a joke but thanks for saving me $3500 found the same truck less miles less money
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to give us your feedback. Your experience does not reflect the way we prefer to treat our customers. We would appreciate a chance to discuss this with you. Please contact our customer resolution department at 888-881-4682 or email us at customerresolutions@31dodge.com at your earliest convenience. Thank you.
Jul 25, 2017
Responded quickly
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Kathy, Thank you for your positive review.
Jul 18, 2017
Good
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Jeff, Thank you for your positive review
Jul 17, 2017
TriNye2
Very friendly, called me back within 24 hrs.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your valuable review
Jul 16, 2017
Found this Escape online. Got all the details. Reserved it and drove 2 hours to get it. Very happy!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us. Best Wishes, Kernersville Chrysler Dodge Jeep Ram
Jul 13, 2017
Although I have not dealt this this dealer in person, they did promptly respond and answer all questions and were very helpful and professional. I have not made a purchase yet however.
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Brandon, thank you for your feedback. We are so glad we were able to assist you. If you need anything in the future, do not hesitate to contact us!  

Best,
Kernersville Chrysler Dodge
Jul 6, 2017
Got back to me immediately with text and email. Great response. Sadly, the car I was interested in had just been sold that day.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

Best,
Kernersville Chrysler Dodge
Jun 22, 2017
Very friendly.
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  

Best,
Kernersville Chrysler Dodge
Jun 15, 2017
Great salespeople
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Response from Kernersville Chrysler Dodge:

Thank you for your feedback. We are so glad we were able to assist you in purchasing a vehicle with us. If you need anything in the future, do not hesitate to contact us!  -Kernersville Chrysler Dodge
Jun 14, 2017
The sale rep was nice, I test drive 2 trucks, both had issues, The 3rd truck that I was interested in wouldn't even start
4 of 5 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Emmanuel, thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Jun 9, 2017
Insanely helpful . Would highly recommend
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Chris, thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

Kernersville Chrysler Dodge
Jun 1, 2017
the dealer contacted me by email and voice message they were very polite
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Response from Kernersville Chrysler Dodge:

William, thank you for your feedback. We are so glad we were able to assist you. If you need anything in the future, do not hesitate to contact us!  -Kernersville Chrysler Dodge
May 31, 2017
Erict6378
I love my new truck and the salespeople were extremely nice even pulled the vehicle up to the shelter for me when I test drove it in the rain and when I bought it they had it based and ready for me thanks to the dealership
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.  -Kernersville Chrysler Dodge
May 31, 2017
good
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Response from Kernersville Chrysler Dodge:

Rob, thank you for your positive review. We appreciate your business, please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
May 26, 2017
MSRamsey
Very helpful and friendly. Answered all my questions thoroughly.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
May 14, 2017
GuruKXW7
Great communications.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for the five-star review!
May 14, 2017
Eric Muire
It was good
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for the five-star review, Eric!
May 6, 2017
First class experience
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Brandon, we appreciate your positive five-star review. We are grateful for your business and your kind words! Please let us know if we can ever provide you any future assistance.  -Kernersville Chrysler Dodge
Apr 27, 2017
I had a great salesman, Jay, who was helpful but never pushy. We love the RAV4 we bought.
1 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Chris, thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Apr 16, 2017
They stayed in touch
1 of 4 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

We appreciate the five-star review. We are so glad we impressed you with our communication and customer service. If you need anything in the future, please feel free to contact us!  -Kernersville Chrysler Dodge
Apr 6, 2017
Guru9FKX
Great experience!!!
2 of 3 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your five-star review. We appreciate your business and your kind words! If you need any help or have any questions or concerns, please let us know.  -Kernersville Chrysler Dodge

Apr 1, 2017
Jodi1970
I contacted this dealership about a vehicle that was online for only 8 days. I went to see the vehicle even before it considered mechanically sound told the salesman"Rick" that we loved the cosmetics and all the other features and we had a cashiers check for the offered price as soon as it was mechanically sound and just call us when it had been serviced. Which was scheduled to be done two days out. When WE called back on that Thursday we were told that the car had been sold. But because we didn't put a NON- REFUNDABLE DEPOSIT ON A CAR WE HADN'T YET DRIVEN OR WAS SITTING AWAITING A PART we were just OUT OF LUCK. SO Kernersville Dodge has some shady salesman, so beware.
6 of 7 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post a review. We always appreciate feedback for direction on how to give our customers a better experience. We would like to discuss this matter further with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Mar 26, 2017
Responded fast and very nice.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Kenny! We are so glad we were able to assist you. If you need anything in the future, do not hesitate to contact us!  -Kernersville Chrysler Dodge
Mar 26, 2017
Prompt response. Couldn't get together on the price.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Jef, thank you for taking the time to give us your feedback. We're glad that we provided you with prompt service, but regret to hear that we couldn't come to an agreement. If there's anything we can do to assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience. We hope to see you again!
Mar 24, 2017
Car was in poor condition and when you need someone to talk to the answering machine was full so you couldn't leave a message and no one else would pick up the phone.but they where great before you bought the car.so unless you see the car in person do not waist your time.
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Jose, thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers - your experience is important to us. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Mar 23, 2017
Very pleasant. This just wasn't the vehicle for me.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Mar 15, 2017
Dcaudillz71
Dealer was helpful, and tried to find the vehicle I was looking for. We never did find it. But would defiantly recommend this dealer!
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Mar 9, 2017
Bought the car!!!
2 of 3 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Chad, Thank you for your positive review. We appreciate your business! Please let us know if we can be of any help in the future.
Best Wishes,
Kernersville Chrysler Dodge
Mar 7, 2017
Very helpful sales person and good follow up.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Tony, Thank you for your positive review. We appreciate your kind words! Thank you for taking the time to give us your feedback.
Mar 5, 2017
They are very professional and seem to really work hard to help you get the deal you want.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Scott, thank you for taking the time to post your valuable review. We are always looking for feedback so we can improve the customer experience at the dealership.Please let us know if we can be of any help in the future.
Mar 5, 2017
Great experience. Very professional and a willingness to relay any and all information that was needed. Friendly
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Brad, Thank you for your positive review. We appreciate your kind words! Please let us know if we can be of any help in the future.
Best Wishes,
Kernersville Chrysler Dodge
Feb 28, 2017
Very friendly sales people. However, they would not come off of price. Even while paying with cash.
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Jimmy, thank you for taking the time to post your valuable review. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback.
Feb 28, 2017
Lesterchris96
Even tho I'm not buying they called to see if I was still interested and even answered my question.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Lesterchris96, Thank you for your positive review. Please let us know if we can be of any help in the future.
Best Wishes,
Kernersville Chrysler Dodge
Feb 22, 2017
A plus!
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Randy, thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Feb 22, 2017
arrived at appointed time. Waited 25 minutes for salesman to produce car (claimed they lost keys). Car was listed at above high end of KBB range. Interior was trashed, outside was scratched and stone chipped, tires were worn out. During test drive air bag warning light stayed on entire time. Car did not handle well either. Salesman said"Well, it's only a 6 thousand dollar car". I told him it was not, it's a 4100 car that you are asking 6 K for. That is KBB low range--$4100. Find another dealer is my suggestion.
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Kenneth, thank you for taking the time to post your feedback. We are always looking for ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Feb 16, 2017
Cam Johnson
5
The vehicles were not in the best shape, but the salesperson was very helpful and professional
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Monza. We are so glad we were able to assist you. If you need anything in the future, do not hesitate to contact us! - Kernersville Chrysler Dodge
Feb 13, 2017
Cornfed1969
Very communicative.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.  -Kernersville Chrysler Dodge
Feb 11, 2017
He would not sell me that truck saying the bank would not loan me the money on the truck miles but I could buy a brand new truck his name was Bobby
2 of 3 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Wayne, we appreciate your feedback.  We regret that we weren't able to come to an agreement that suited you.  We always do our best to find the best options for our customers regardless of their credit score, but sometimes there are challenges that we can't avoid.  If you have any questions, please feel free to contact our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com.
Feb 5, 2017
I worked with Danen on internet sales. She was very knowledgeable of the inventory. She took the time to keep me updated on new inventory without being pushy or demanding. Once at the dealership I dealt with Charlie, also very patient. I finally found a truck that I was not on my list. Never felt pressure, they never tried to up-sale me on anything I was not interested in. They have a large inventory to choose from. Thanks, I'll be back and will recommend this dealership.
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

David, thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was enjoyable. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.  -Kernersville Chrysler Dodge
Feb 4, 2017
still working with be but good
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Malissa, Thank you for your positive review. Please let us know if we can be of any help in the future.

Best Wishes,
Kernersville Chrysler Dodge
Jan 30, 2017
the experience with their customer relation was horrible, The show me the truck, i tested the truck and it was very good. they have already hurt my credit before finding out some one has already paid for the truck during the paper work.
3 of 3 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Stephen, thank you for taking the time to share your review. We are always looking for feedback to find ways to improve and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Jan 16, 2017
Mistelling of information on the phone and drove two hours and they very rude. Did not purchase for that reason
9 of 11 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Hello Justin, thank you for taking the time to give us your feedback. We regret to hear your experience wasn't on par with our standards. Please reach out to us by calling 888-881-4682 or emailing customerresolutions@31dodge.com so we can work towards a resolution.
Jan 15, 2017
Easy process. In and out the dealer with no problems.
2 of 3 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Lamar. We appreciate your business and your kind words! Please let us know if we can be of any help in the future. Best, Kernersville Chrysler Dodge
Jan 12, 2017
Low ball on trade in. Will not work with price. Go somewhere else. They obviously do not want to sell their vehicles.
9 of 10 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Matt, thank you for taking the time to post your review. We are always looking to find ways to better serve our customers and would like to discuss this with you. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Jan 12, 2017
Very nice to work with.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Jan 2, 2017
musart
Truck was in bad shape when I drove 2hrs see truck. Great is what I was told the condition of the truck. Big dent in the front driver side fender scratches all over the truck it was not mentioned when I spoke with them on the phone. The bed of the truck had two large holes drilled in it this was not mention also. I had an appointment with them and the truck was at the body shop. Had to wait over 20 minutes to see the truck.
12 of 14 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Musart, thank you for taking the time to post your valuable review. We are always looking for feedback so we can improve the customer experience at the dealership. Please reach out to us by calling 888-881-4682 or emailing customerresolutions@31dodge.com so we can work towards a resolution.
Jan 1, 2017
The dealership went out of their way to help me. Bobby our salesman went way out of his way to assist.
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review, JIm. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Dec 29, 2016
They responded the next business day I was very appreciative
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us.
Dec 24, 2016
Good folks
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Dec 22, 2016
Extreme low balled trade in. Seemed not to be interested in making a deal
10 of 10 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Mark, thank you for taking the time to post your valuable review.
Dec 18, 2016
itsmyworld_26
"SEVERAL vehicles priced wrong" according to the gm. This was very frustrating!! Seemed to be a way to get customers in the door. VERY DISAPPOINTING!!! Would understand if the pricing was "wrong" on one site but it was "wrong" on several sites with several different vehicles. Seems suspicious to me. Buyer beware!!!
12 of 13 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Hi JD, thank you for taking the time to give us your feedback. Our internet price automatically feeds from our website to and through a number of other sites at varying times they schedule each day, unfortunately because of this we are not able to make adjustments on all sites right away. We need to wait until the next feed to update our prices through the system we have in place. We apologize for the inconvenience and confusion this can cause. If, we can assist you further, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com at your convenience
 More ...
Dec 17, 2016
Made appointment with Ashlyn in internet sales to see 2007 Yukon Denali and 2008 Tahoe. Took off work and drove an hour and half from Charlotte only to find the Denali to not be on site but at an adjacent lot on flats and undriveable. Upon cursory underbody inspection vehicle was found to have corrosion and visible body rust. All 4 rims were severely degraded. The Tahoe was no better....had a cracked windshield and dashboard was cracked and partially collapsed. Found ad pictureres to be misleading. Both vehicles had active airbag recalls not disclosed in ad. Wasted a whole day for that !! I would not buy winshield washesher fluid from this dealership
12 of 12 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review. We always strive to provide our customers with great service and quality vehicles. We always appreciate feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Dec 11, 2016
2Pitgirl
There was no pressure and my salesman Jim was awesome....I dealt with Katherine at the dealership and she was so helpful....id reccomend this service to anyone
1 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback! We appreciate your business and we look forward to serving you again!
Nov 29, 2016
They tried to contact me but seems I am always unavailable at the the times they call.(my fault)
0 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback!  So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Nov 27, 2016
Truck was over priced due to issues with interior and exterior. But sales person did try to find us a better deal but could not find anything at a better price.
2 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your review, Mannie. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us.  Kernersville Chrysler Dodge

Nov 27, 2016
They responded great. Could not may a deal on that truck but service was very good
1 of 2 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Donn. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Nov 27, 2016
slow to respond and very stead fast on prices. We the people need to eat to they don't need to make a 4-5k profit on a 10 year old truck.
7 of 7 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review, Dallas. We aim to truly be the lowest priced in the market and we do so by price checking our inventory every day and dropping our price to remain in the TOP 3 LOWEST PRICED. We are always looking for feedback, to find ways to better serve our customers and would like to discuss this with you. So we can assist you further, please call our Resolution Department at 888-881-4682 or you can email us at customerresolutions@31dodge.com at your convenience."
Nov 21, 2016
Sales person called me and readily answered my questions.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Hebert! We appreciate your business and we look forward to serving you again!
Nov 20, 2016
Dealership had the vehicle I inquired about on the lot ready for me to take a look at. Salesman got the keys promptly and we took it for a spin. Although I did not purchase that truck he helped me check on two others while I was there.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Jeff-
Thank you for taking the time to provide us with your feedback! We really appreciate your business and we are glad that your experience with our team was prompt. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Nov 19, 2016
Contacted quickly
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Nov 8, 2016
Good experience, Charlie was very helpful. I would recommend other buyers to check them out.
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Nov 7, 2016
Hard to get a hold of, did not want to disclose any more information about the truck, and acted as though they could care less if they sold the vehicle or not causing me to miss the opportunity to buy that truck
5 of 5 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Preston - Thank you for taking the time to post your valuable feedback. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com. Thank you.
Oct 29, 2016
Response from dealership was very quick and courteous.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Oct 21, 2016
Contacted me immediately with details of trucks and other truck I could possibly be interested in .
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Rodney. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything, please let us know. Best, Kernersville Chrysler Dodge
Oct 18, 2016
The truck I came to look at was sold before I got here, but with the help of the salesman we found one that fit my needs, 5 years newer with 5,000 less miles and not much more money. Have already brought my stepson down to see if he can find a truck that suits his needs
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Richard. We are so glad we were able to assist you with purchasing a vehicle that matches your needs and wants. If you need anything in the future, do not hesitate to contact us!
Best, Kernersville Chrysler Dodge
Oct 12, 2016
they emailed me back the next business day
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, Joey! Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Thank you, Kernersville Chrysler Dodge
Oct 7, 2016
The dealership contacted me the following morning. However, I was unable to talk with the salesman about the car.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Mark. We appreciate your business and your compliments! Please let us know if we can be of any help in the future, we will be happy to assist you.
Best, Kernersville Chrysler Dodge
Oct 7, 2016
great follow up no pressure sales
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

John, thank you for leaving us a great review! Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Best regards, Kernersville Chrysler Dodge
Sep 26, 2016
Surface1
Told me a trade in value then when i got there they changed it and wouldn't honor what they told me.
5 of 5 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to give us your feedback. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Sep 26, 2016
The sales team was very helpful and courteous although I didn't buy anything cause they didn't have what i was looking for.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Keith. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
- Kernersville Chrysler Dodge
Sep 12, 2016
Nice lady
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, Scot! Thank you for your positive feedback. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Kernersville Chrysler Dodge
Sep 4, 2016
Great communication!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Have a great day, Daniel!
Thanks, Kernersville Chrysler Dodge
Aug 29, 2016
They responded quickly but logistics came into play as they were almost 100 miles away and arranging a test drive became problematic due to my schedule and that of the salesperson. Eventually I eliminated that brand/model from consideration so it was a moot point but I would definitely consider them in a future purchase.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback, Mike! We really appreciate your business and are glad your experience with us was a positive one. Please let us know if there is anything else we can do to assist you.
Kernersville Chrysler Dodge
Aug 18, 2016
Great inventory and service
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Jasper. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Have a great day, Kernersville Chrysler Dodge
Aug 17, 2016
Vehicle was not in good condition at all cosmetically and smelled like smoke.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Aug 15, 2016
Got a great car..quick and easy.. Jimmy Eller met all my needs
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, William! We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Thanks a lot,
Kernersville Chrysler Dodge
Aug 15, 2016
Easy and painless!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Kristine. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Best, Kernersville Chrysler Dodge
Aug 12, 2016
They followed up numerous times, sales people very nice over the phone...
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Joel. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us, we will be happy to assist you.
Thanks, Kernersville Chrysler Dodge
Aug 6, 2016
Contact was prompt and Kristie very polite
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was a positive one. Please let us know if there is anything else we can do to assist you.
Thanks, Kernersville Chrysler Dodge
Jul 28, 2016
Awesome customer service. Felt very comfortable at this dealership. They weren't pushy in any way and would be happy spending my money here.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Stephanie. We are so glad we were able to assist your needs. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Jul 21, 2016
Would not answer questions unless came to dealership.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Christine. Thank you for your feedback. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your best convenience.
Jul 20, 2016
They were very prompt in contacting me. However, the sales associate was not very knowledgeable about the vehicle including its options and standard features. I ultimately decided not to purchase the Jeep but it was in no way a reflection on the sales experience. I simply decided not to purchase because of the mileage on the Jeep.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback, Brian. We really appreciate your business and are glad your experience with us was pleasant. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Thank you, Kernersville Chrysler Dodge
Jul 18, 2016
Nice lot. Our sales man Dave was refreshingly honest and not purchase aggressive. Only downfall was the truck i was looking at had a good bit of flaws and wear that wasnt ever mentioned before i made the 1 hour and 10 minute ride.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Dustin! We are happy to hear you had a great experience. If there's anything else we can do to improve, please let us know! We appreciate your feedback.
Thanks, Kernersville Chrysler Dodge
Jul 9, 2016
They did contact me on July 4, but they where closed that day, later on that day I made a deal with someone else. They did call the next day but the deal was already done, sorry.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We hope to see you again next time you plan to purchase a vehicle! Should you need anything, please let us know!
Best, Kernersville Chrysler Dodge
Jun 25, 2016
great
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Alan. We are so glad we were able to assist you with your need!
Have a great day,
Kernersville Chrysler Dodge
Jun 20, 2016
Great experience! Bought 2016 3500 mega! Best new car buying experience ever! Jim in N C
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Jim. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Thanks, Kernersville Chrysler Dodge
Jun 20, 2016
Dealer followed up but vehicle was priced to sell, and was not negotiable. It was priced a little higher than we wanted to pay, so we ended up buying at another dealer.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can do anything else to improve your satisfaction.
Thank you, Jay! - Kernersville Chrysler Dodge
Jun 18, 2016
Excellent, save truck for me! !
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Jim! Thank you for your positive feedback. We appreciate your business and your compliments! Please let us know if we can be of any help in the future.
- Kernersville Chrysler Dodge
Jun 13, 2016
Good, responded quickly. Good Experience.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Raymond. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us.
Thank you, Kernersville Chrysler Dodge
Jun 12, 2016
Responded promptly
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Donald. We are so glad we were able to provide you with a 5-star experience. If you need anything in the future, do not hesitate to contact us!
Kernersville Chrysler Dodge
May 23, 2016
They respond fast
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Luis!
Have a wonderful day, Kernersville Chrysler Dodge
May 18, 2016
Not wiling to come off price at all.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, Clyde. We appreciate your feedback. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com. Thank you!
May 17, 2016
great place to buy a jeep!!!
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Hi, James! Thank you for taking the time to provide us with your feedback! We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Best, Kernersville Chrysler Dodge
May 15, 2016
Called immediately.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback! Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
- Kernersville Chrysler Dodge
May 10, 2016
Very easy to communicate with
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback. We are so glad we were able to assist you with your needs. If you need anything in the future, do not hesitate to contact us!
Thanks, Kernersville Chrysler Dodge
May 3, 2016
responded quickly
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Eddie! Thank you for your positive feedback! We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Best, Kernersville Chrysler Dodge
Apr 24, 2016
My experience was great. We didn't come to a deal, but they were very responsive.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Adam. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Have a wonderful day,
Kernersville Chrysler Dodge
Apr 23, 2016
The best car experienced I had. They were friendly, respectful, and knowledgeable. Oh yeah I love the car.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for leaving a wonderful review, Ashley! It was our pleasure to assist and provide you with an excellent experience. We appreciate your business and hope to see you again in the future. Enjoy your new car out on the open roads!
Apr 19, 2016
I traveled down from Virginia to test drive a truck that I was planning on purchasing. I spoke to a salesman about the vehicle who informed me that the sales manager had gone home for the day to call back Monday morning. I called back Monday and was informed to call back Tuesday. I finally got a answer Wednesday afternoon from the sales manger who asked if I would like to put a deposit down to hold the vehicle. When I informed them that I would just like to know the asking price for the vehicle they informed me it was sold that morning. Worst dealership I have ever dealt with. Save your time and go anywhere else but here.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Hi, Nicolas! Thank you for taking the time to give us your feedback. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Apr 15, 2016
Short conversation, asked me, if I had any question! I asked about the down payment, she told me, any amount! Then the phone hung up!
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Hello, Deandrea! Thank you for providing us with your feedback. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Apr 14, 2016
Called about cargo van, had question about extended warranty. Received email with general info about the van, nothing about extended warranty. I called back twice, did not get return call until Tuesday, sales person did not have any info reguarding warranty and said would get back with me. She called me back later that day to tell me that the van was sold, I told her that I was disappointed for lack of communication. She told me that she was out of the office since Friday. Giving 2 stars for the initial call and email sent with General info on the van ( which was already stated).
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Greg! So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Apr 12, 2016
hawgleg
5
responded right away but did not contact me back to let me know that the vehicle was not available for sale had mechanical issues. but salesman was very helpful ( Mark Linke) and willing to work with us to find a vehicle.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for the review! We are happy to hear Mark went the extra mile to provide you with a great experience. We appreciate your feedback and look forward to seeing you again in the future.
Apr 6, 2016
great service
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for the kind words, Obie. We hope to see you again for all your future car needs!
Mar 25, 2016
positive experience. very helpful and informative
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for the review, Chris. We appreciate your business and hope to see you again in the future.
Mar 23, 2016
Poor, test drove car.... Something wrong with suspention on Dodge charger.... Steering wheel shaking out of hand.... No radio...previous owner removed.... And they would not lower price... Made offer on vw passat... And would not lower the price one penny. Would never buy car from them.... Can't blame sales people... I think management dictates improper sales tactics..
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to give us your feedback, Lee. Is unfortunate to hear that you did not feel you were given the same car buying experience our customers have come to expect from us. Please feel free to call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com so that we may further assist you at your earliest convenience.
Mar 4, 2016
Very nice people.
0 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for the kind words, Jessica! We hope to see you again soon!
Feb 28, 2016
Friendly courteous
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Tony. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Feb 24, 2016
My experience at this dealer was nothing special. I came there waited for someone else to finish looking at the truck that I was already approved for and then sat down did the paper work and left with the truck.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Brad. Congratulations on your new truck! We are very happy to hear you had a pleasant car buying experience with us. We are always striving to our customers with 100% satisfaction and are a little sad to hear that we couldn't make it a special moment for you. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future. We hope to see you again.
Feb 22, 2016
This dealership does not certify their used cars. That may or may not be a big deal to you. The car I test drove was not particularly clean and I was disappointed with that. With this type of business model, their prices were very competitive however. It just depends what you are looking for. Sales staff were very pleasant.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for the review, Bernie. We are very happy to hear you had a pleasant experience with our team. We appreciate your feedback and please feel free to let us know if there is anything we can do to continue to improve for all our future and current clients. We hope to see you again in the future.
Feb 16, 2016
Photos were very misleading. Car interior was trashed. Not willing to work with me at all. All interior trim needed to be replaced and they offered a $100 discount. Will not be going back
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Feb 10, 2016
Great place to get a car
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Feb 7, 2016
Good
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Jan 28, 2016
good
Is this review helpful? Yes | No
Jan 24, 2016
Salesman are very good about returning My call
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback. Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Jan 24, 2016
Followed up promptly and had superb service.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Deziree, Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Best Wishes,
Kernersville Chrysler Dodge
Jan 21, 2016
Very responsive, polite.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us. Best Wishes, Kernersville Chrysler Dodge Jeep Ram
Jan 15, 2016
High miles Angela looking another car for me great response
Is this review helpful? Yes | No
Jan 14, 2016
Seems like they would have test drove this vehicle before allowing someone to drive an hour and 20 minutes one way to give it a test drive. The cars brakes and rotors were shaky and grinding terribly. Also, the transmission slipped several times. No deal.
Is this review helpful? Yes | No
Jan 12, 2016
Best experience here. In my research, I went to more than 15 different locations. Hands down, the best location. The sales woman, Kelly, was unassuming, not pushy, sincere, and doesn't try to take advantage of silly sales tricks. I will happily drive the two hours to this location again to buy another car.
0 of 1 people found this review helpful.
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Jan 8, 2016
Good
0 of 1 people found this review helpful.
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Jan 2, 2016
Salesmen, IT employees were courteous and professional. Because of volume sales seemed not to want to negotiate prices of vehicles.
0 of 1 people found this review helpful.
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Dec 27, 2015
Responded promptly with detailed information requested. Then notified me that car was sold, so I could cross it off my list. Good communication.
0 of 1 people found this review helpful.
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Dec 18, 2015
src1030
Excelelnt follow up
0 of 1 people found this review helpful.
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Dec 14, 2015
Got the truck I inquired about!! Fast and simple!! Everybody was great!!
0 of 1 people found this review helpful.
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Dec 9, 2015
Easy to do business with.
0 of 1 people found this review helpful.
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Dec 9, 2015
Great Experience no haggling needed mostly, no pressure to buy.....
0 of 1 people found this review helpful.
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Nov 22, 2015
Great lots of followup
0 of 1 people found this review helpful.
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Nov 19, 2015
The description and the pictures on the advertisement, were not at all like the actual truck.!!
1 of 1 people found this review helpful.
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Read 187 old reviews
Nov 16, 2015
Promt reply
0 of 1 people found this review helpful.
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Nov 11, 2015
Fast response
0 of 1 people found this review helpful.
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Nov 11, 2015
Communication was excellent and professional.
0 of 1 people found this review helpful.
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Nov 7, 2015
They responded very quickly and was very professional, and would love to referr anyone to go car shop with company
0 of 1 people found this review helpful.
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Oct 30, 2015
great response time and good service
0 of 1 people found this review helpful.
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Oct 28, 2015
great
0 of 1 people found this review helpful.
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Oct 26, 2015
Great! Constantly calls, ask questions, very good.
0 of 1 people found this review helpful.
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Oct 1, 2015
Our experience from the time we got there until the time we left was great. Leon Hughes was friendly and very helpful...and we got to talk about Jesus a little bit. I would highly recommend this dealership to anyone. We also got a great deal on our car.
0 of 1 people found this review helpful.
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Sep 23, 2015
Nice fellow
0 of 1 people found this review helpful.
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Sep 20, 2015
Salesman awesome, finance department needs additional customer appreciation training.
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Sep 15, 2015
Excellent would recommend
0 of 1 people found this review helpful.
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Aug 31, 2015
Too pushy over the phone
1 of 1 people found this review helpful.
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Aug 26, 2015
Dealer did call me, we did not set an actual appointment, but told them that I would be there Saturday afternoon and I would call them when i was on the way. I called when I left the house, an hours drive to the dealership, left a voice mail saying that i was on the way. Called a 2nd time when I was half way, left a 2nd voice mail. When I arrived on the lot, seen plenty of sales people sitting in the shade but not one spoke to me. Went out in the lot and found the truck myself, called the main dealership phone number asking for a salesman to meet me at the truck, 20 minutes later no salesman! The truck was NOT accurately described in the ad! The paint was peeling, old parts in the bed, very rough condition, and they had it listed over $4000 above NADA clean retail value! And YES I was looking at the same truck as advertised! A VERY frustrating experience! After replying to the dealers follow up email asking if i was still interested, my reply was that I was VERY disappointed with my experience so far, and if anyone cared to please have them call me, put my number in that email, still no one has contacted me, I guess that I should not be surprised!
3 of 3 people found this review helpful.
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Aug 24, 2015
very helpful but found a better deal
Is this review helpful? Yes | No
Aug 24, 2015
Priced too high for mileage
Is this review helpful? Yes | No
Aug 20, 2015
Fast communication
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Jul 31, 2015
pretty cool dealer, they helped me with information about a car I was looking for. unfortunately, it was no longer available.
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Jul 25, 2015
I was sold a car in 2013 to find out two months later that the car had a salvaged title! Just recently came In to trade and buy and was told I couldn't buy a car. My van valued $1224.00 Kernerville Dodge only offered me $500.00 for my vehicle and said I needed $2000.00 more to even consider selling me a car. I have no credit but i am establishing credit at a fast rate. I would have to say I would never ever come back to Kernersville Dodge to buy anything. I will take my business somewhere else! If this site would let me put 0 stars that's what I would have rated them, not a happy customer!
1 of 1 people found this review helpful.
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Jul 14, 2015
Great attention and helpfulness
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Jul 12, 2015
the dealer promptly called me back to assist me, i was very satisfied with their concerns for me.
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Jul 10, 2015
Dealership is a joke. Offered 22k for a BMW that was 55k off the lot 18 months prior?
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Jun 29, 2015
no one came out to assist us and the vehicle we were looking at had some issues that should have been taken care before putting on the lot .....Especially at the price they had listed!!!!!
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Jun 27, 2015
They called promptly and arranged a test drive. The salesman was very helpful. He let me and my wife test drive the car alone. We purchased the vehicle and the Kernersville Dodge called us the next day thanking us for purchasing with them. Great experience.
Is this review helpful? Yes | No
Jun 26, 2015
The sales person was friendly and got me the car that I wanted. Thanks!
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Jun 19, 2015
Wouldn't sell me the car I wanted. Offered a compeltely different car with a $600 monthly payment.
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Jun 2, 2015
Responded promptly.
Is this review helpful? Yes | No
Apr 23, 2015
Contacted me back right away!
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Apr 12, 2015
Nice ppl for sure.
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Mar 27, 2015
Great sales people.
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Mar 23, 2015
Great people at kerner see ville dodge very helpful
Is this review helpful? Yes | No
Mar 12, 2015
Contacted me a week later and I had bought a truck elsewhere
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Mar 12, 2015
Responded quickly..
Is this review helpful? Yes | No
Mar 8, 2015
The sales man was sick. On the phone texting. Gave me a dude and told me it was worth 15k.
Is this review helpful? Yes | No
Mar 2, 2015
fiona727
had a lot problems with my new car gmc acadia 2008 sales person never return my phone calls still waiting for the dealer get my car fix
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Feb 26, 2015
Nice people dealership well organized.I think car is over priced for 17 year car.
Is this review helpful? Yes | No
Feb 24, 2015
Sold three vehicles out from underneath of me. Was on my way there to buy one and when I called they said it had just sold.
Is this review helpful? Yes | No
Feb 18, 2015
rvwilliams73
35
Responded and were polite
Is this review helpful? Yes | No
Feb 17, 2015
Did not have what I wanted
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Feb 13, 2015
Good service and great workers
Is this review helpful? Yes | No
Feb 11, 2015
Sean White was awesome!! Very professional and had an answer to all my questions!
Is this review helpful? Yes | No
Jan 30, 2015
The sale person up the price a thousand dollars on the 2011 Dodge Ram that I looked at from the price it were listed on the Web price. The retail purchase agreement increased from 18,885 to 19,885 on the form when I asked him to give me a total price, this was before adding the other fees. I drove one and half hour to get there and then he up the price.
1 of 1 people found this review helpful.
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Jan 28, 2015
firefighter5
Quick contact, went above and beyond to earn my business.
Is this review helpful? Yes | No
Jan 28, 2015
I only had an inquiry. they responded with the information that I requested in a timely manor
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Jan 24, 2015
I did not purchase the vehicle I inquired about. But the salesperson I worked with was unbelieveably honest. Her truthfulness was sure to lose the sale, but she was straight forward anyway. Honesty wins in my book, but they did not have what I was looking for in a vehicle.
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Jan 16, 2015
Did not answer email with there lowest price. I don't have time to answer phone calls.
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Jan 9, 2015
gneal02
Super low ball offer for my trade, turned me off from wanting anything else to do with them.
1 of 1 people found this review helpful.
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Jan 8, 2015
Very attentive , and good price on trade in. Didn't budge on new vehicle though. But did lower my payment. Overall fair experience and deal.
Is this review helpful? Yes | No
Jan 5, 2015
They were great! They called the next day to see how my visit went. They answered any questions or concerns I had about the car.
Is this review helpful? Yes | No
Jan 3, 2015
Nothing more could have gone wrong...from paperwork to not knowing where the car was...surreal experience
0 of 1 people found this review helpful.
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Dec 27, 2014
Responsive, earnest
Is this review helpful? Yes | No
Dec 27, 2014
Still in contact very reaponsive
Is this review helpful? Yes | No
Dec 20, 2014
very prompt response !
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Dec 17, 2014
Vary good and fast on replay
Is this review helpful? Yes | No
Dec 13, 2014
Would not work with me on this truck at all.
Is this review helpful? Yes | No
Dec 8, 2014
Very fast to follow up.
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Dec 4, 2014
Very helpful.
Is this review helpful? Yes | No
Dec 2, 2014
Prompt response and immediate phone call back but, when I tried to call and speak with the lady I conversed with there was no answer. I did get a callback, a week later.
Is this review helpful? Yes | No
Dec 1, 2014
Very Helpful
Is this review helpful? Yes | No
Nov 28, 2014
Very attentive! Willing to help
Is this review helpful? Yes | No
Nov 19, 2014
good people
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Nov 1, 2014
Bought this car. The team there was amazing. Recommend.
Is this review helpful? Yes | No
Nov 1, 2014
I was interested in tradin my vehicle in for the ford edge. I told the dealer what my issues were from the beginning, but yet nobody helped me and will not give me what i am looking for on my payoff.
Is this review helpful? Yes | No
Oct 21, 2014
Quick response!
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Oct 21, 2014
Contacted me right away. Very polite. Not pushy.
Is this review helpful? Yes | No
Oct 17, 2014
the vehicle i was calling about had already been sold. As of 10-15-14 the car is still listed on the site as available and for sale. Otherwise, they did respond and seemed willing to answer questions.
Is this review helpful? Yes | No
Oct 8, 2014
Great customer service, very busy dealership, very organizied. Toni & Brandon were great
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Oct 6, 2014
Best car buying experience I have ever had! Kevin was super helpful and professional. Not much Haggling over the price because they already had their bottom dollar posted. We will definitely be buying all of our cars from them in the future!! Even if we do have to drive two hours to get there.
Is this review helpful? Yes | No
Sep 25, 2014
Great
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Sep 23, 2014
overall good experience. fast, responsive, and straight forward.
Is this review helpful? Yes | No
Sep 16, 2014
nice staff quick response
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Sep 1, 2014
No nonsense way to buy a car. Everything is priced aggressively for a fast sell.
Is this review helpful? Yes | No
Aug 17, 2014
Good!
Is this review helpful? Yes | No
Aug 13, 2014
Very helpful
Is this review helpful? Yes | No
Aug 11, 2014
dealer responded promptly
Is this review helpful? Yes | No
Jul 26, 2014
Called in deposit, sold car out from under me.
Is this review helpful? Yes | No
Jul 19, 2014
Very quick response.
Is this review helpful? Yes | No
Jul 12, 2014
A pleasant buying experience.
Is this review helpful? Yes | No
Jul 8, 2014
Straight forward w/ you
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Jul 6, 2014
gideondavid25
good deal
Is this review helpful? Yes | No
Jul 3, 2014
Great Dealer respond
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Jul 2, 2014
dwilliams0131
Great experience!! Got the vehicle I wanted. Easy process.
Is this review helpful? Yes | No
Jun 29, 2014
very good responding over phone
Is this review helpful? Yes | No
Jun 28, 2014
Very professional
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Jun 27, 2014
rbfish
5
Purchased car at a great price, but had some problems with misreprentation of vehicle features, condition, and transport. Dealer installed sunroof was not like factory installed as promised and vehicle had some minor damage to bumper and roof area. Hopefully dealer will correct issues as promised.
Is this review helpful? Yes | No
Jun 26, 2014
5
Quick response!
Is this review helpful? Yes | No
Jun 21, 2014
Excellent sales support and test drive, but decided to purchase elsewhere due to better deal
Is this review helpful? Yes | No
Jun 10, 2014
Very helpful!
Is this review helpful? Yes | No
May 21, 2014
Great Job looking for my Tacoma thanks angela
Is this review helpful? Yes | No
May 20, 2014
They called back, but I had already bought another vehicle.
Is this review helpful? Yes | No
May 14, 2014
Dealer responded promptly and followed up to answer additional questions.
Is this review helpful? Yes | No
May 9, 2014
Very Well, I purchased a vehicle from them I was very satisfied with the experience
Is this review helpful? Yes | No
Apr 28, 2014
The sales associates were very responsive to my needs.
Is this review helpful? Yes | No
Apr 26, 2014
canofoil
Great team there!
Is this review helpful? Yes | No
Apr 25, 2014
they contacted me a few times, sent me additional photos upon request.
Is this review helpful? Yes | No
Apr 19, 2014
Called back after several tries from me.
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Apr 11, 2014
Was a little too far to be convenient
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Apr 10, 2014
Horrible place to do business with. Reserved a test drive and drove and over an hour to the dealership for them to be showing the vehicle to another customer. Then I wait and wait they finally allow me to check out the vehicle and will no longer let me test drive the vehicle I had originally reserved to drive over night. They said the car was to hot of a vehicle to allow me to have over night after I had called 3 times to confirm I was allowed to do so. And they had no remorse nor did they apologize.
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Apr 10, 2014
The dealer called three or four times and left a message. I was turned off because the woman talked a mile a minute, so rapidly that I could barely understand her. In addition, Kernersville is several hours away from here.
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Apr 7, 2014
Very polite and helpful.
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Mar 23, 2014
Okay
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Mar 19, 2014
E-mail contact only
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Mar 6, 2014
Great follow-up - I missed getting to dealer soon...car was sold. Sales team offered other cars to look at in same price range while I was there.
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Feb 26, 2014
Process went smoothly and they were very professional.
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Feb 22, 2014
I bought it! I love it!
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Feb 7, 2014
Great ... quick response to inquire
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Jan 31, 2014
I was very pleased by how professional and understanding they were about me wanting to inquire and possibly even purchase a car from them.
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Jan 29, 2014
Marivel Sotelo was my phone & internet contact. She was always very friendly & helpful with my questions, vehicle info, & concerns. I wish it would not have been such a long drive as I'm permanently disabled & long trips take a toll on me. I would have very much liked to have met her in person but we located another vehicle closer to home. I would surely give them a chance to serve you if you were able to call or make a visit. I will be sure to keep them in mind & reference them if I hear of a friend or family member is seeking a vehicle!
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Jan 27, 2014
good response.
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Jan 25, 2014
Got there and was told the car was no longer there. The car was sold earlier in the week. Ended up test driving a different model.
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Jan 22, 2014
Sean was honesty and explain the process
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Jan 4, 2014
The dealership was very slow in responding to my inquiries and did not show professionalism when dealing with me
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Dec 31, 2013
Started the process online and once everything was negotiated went to the dealership. When I got there nothing had changed which is what most other dealerships do. Michelle Miller in online sales was a great help and without her I would have never stepped foot in the dealership. The salesman didn't have to do anything but let me test drive the car and finish up the paperwork.
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Dec 29, 2013
to be fair, the price of the car was really good and I was ready to buy. what made it difficult was the fact that they had no description about the condition of the car, most of the time the dealer makes the effort to describe overall condition, if something is broken or missing how much tire thread is left, here nothing, just a general description. I sent several emails with specific questions and I just got initally a respond, that the price is firm! Ok fair enough, busy time of the year, still, the price was good and I started calling; in general very unfriendly response and the request for callback for a walk around (buying a used car over the internet is scary) failed by, guess what, no one called back. so I was ready to give up. I started a new search and I found this car on Ebay, so no it gets funny, I won the auction but the winning bit was below the minimum! ok again called and finally I reached somebody who directed me to somebody to do a walk around and I decided to buy. I was handed to the finance department to give my Credit card down payment and than I was told that somebody else just made a down payment! Now over a week later I get an email on my initial respond that the car is sold but they would be glad to help me on another car on there lot! If you like impersonal bad service from a volume dealer who has clearly his personal and processes not under control than this is the right choice!!!!! I know I will not try again to spend my money with them
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Dec 19, 2013
Very honest folks. Good prices. Thanks, Kernersville C D J!
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Dec 18, 2013
very communicative
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Dec 5, 2013
I made an offer and then was told that it was to low, I made another offer and did not hear anything else. That was Friday Nov 29 and I bought a truck on Sat. the 29th.
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Dec 3, 2013
Good
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Dec 2, 2013
Car was over priced for the and looked bad and the price was not negotiable , salesman had bad attitude
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