Kernersville Chrysler Dodge

950 Hwy 66 South, Kernersville, NC 27284 - Map & Directions

Sales: (336) 564-6459

Service: (336) 996-4111

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Featured Listings
https://static.cargurus.com/images/forsale/2016/07/22/21/37/2012_chevrolet_silverado_2500hd-pic-7153055566047443185-152x114.jpeg

2012 Chevrolet Silverado 2500HD Work Truck Crew Cab LB Used Cars in Kernersville, NC 27284

Great Deal
$8,410 BELOW
Instant Market Value of $23,195

Price: $14,785

Mileage: 91,358

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2012 Chevrolet Silverado 2500HD Work Truck Crew Cab LB for sale - $14,785, 91,358 miles with Suspension Package
https://static.cargurus.com/images/forsale/2016/08/11/20/55/2008_chevrolet_tahoe-pic-85897597571988069-152x114.jpeg

2008 Chevrolet Tahoe LT1 4WD Used Cars in Kernersville, NC 27284

Great Deal
$4,165 BELOW
Instant Market Value of $20,450

Price: $16,285

Mileage: 96,406

Location: Kernersville, NC 27284

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Birch Description: Used 2008 Chevrolet Tahoe LT1 4WD for sale - $16,285, 96,406 miles with Bluetooth, Aluminum Wheels, Premium Smooth Ride Suspension Package, Suspension Package
https://static.cargurus.com/images/forsale/2016/09/20/22/06/2009_chevrolet_suburban-pic-1215824147270920698-152x114.jpeg

2009 Chevrolet Suburban LT1 1500 4WD Used Cars in Kernersville, NC 27284

Great Deal
$3,629 BELOW
Instant Market Value of $19,914

Price: $16,285

Mileage: 120,896

Location: Kernersville, NC 27284

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Beige Description: Used 2009 Chevrolet Suburban LT1 1500 4WD for sale - $16,285, 120,896 miles with Leather Seats, Aluminum Wheels, Premium Smooth Ride Suspension Package, Suspension Package
https://static.cargurus.com/images/forsale/2016/10/24/20/28/2015_chevrolet_express-pic-4201152277871017948-152x114.jpeg

2015 Chevrolet Express LT 3500 Ext Used Cars in Kernersville, NC 27284

Great Deal
$4,566 BELOW
Instant Market Value of $25,951

Price: $21,385

Mileage: 25,639

Location: Kernersville, NC 27284

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2015 Chevrolet Express LT 3500 Ext for sale - $21,385, 25,639 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/10/31/20/26/2012_nissan_titan-pic-1759024984889263288-152x114.jpeg

2012 Nissan Titan PRO-4X King Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$3,182 BELOW
Instant Market Value of $23,467

Price: $20,285

Mileage: 65,941

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Automatic Color: Red Alert Description: Used 2012 Nissan Titan PRO-4X King Cab 4WD for sale - $20,285, 65,941 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/10/20/05/2010_chevrolet_corvette-pic-4898611582614957573-152x114.jpeg

2010 Chevrolet Corvette Coupe 1LT Used Cars in Kernersville, NC 27284

Great Deal
$3,859 BELOW
Instant Market Value of $29,544

Price: $25,685

Mileage: 34,215

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Manual Color: Jetstream Blue Tintcoat Description: Used 2010 Chevrolet Corvette Coupe 1LT for sale - $25,685, 34,215 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/10/20/05/2016_ford_f-250_super_duty-pic-390688978289601511-152x114.jpeg

2016 Ford F-250 Super Duty XLT SuperCab LB 4WD Used Cars in Kernersville, NC 27284

Great Deal
$6,564 BELOW
Instant Market Value of $36,349

Price: $29,785

Mileage: 14,643

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Automatic Color: Brown Description: Used 2016 Ford F-250 Super Duty XLT SuperCab LB 4WD for sale - $29,785, 14,643 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/12/20/43/2007_gmc_yukon_denali-pic-8164815323226543651-152x114.jpeg

2007 GMC Yukon Denali AWD Used Cars in Kernersville, NC 27284

Great Deal
$3,602 BELOW
Instant Market Value of $20,087

Price: $16,485

Mileage: 114,348

Location: Kernersville, NC 27284

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Description: Used 2007 GMC Yukon Denali AWD for sale - $16,485, 114,348 miles with Autoride Suspension Package, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2016/10/06/20/12/2014_chevrolet_silverado_1500-pic-271656435694454771-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$4,108 BELOW
Instant Market Value of $32,893

Price: $28,785

Mileage: 36,761

Location: Kernersville, NC 27284

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $28,785, 36,761 miles with Navigation System, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2016/10/20/20/24/2007_gmc_sierra_2500hd_classic-pic-1591410028936741838-152x114.jpeg

2007 GMC Sierra 2500HD Classic 4 Dr SLE1 Crew cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$4,087 BELOW
Instant Market Value of $23,372

Price: $19,285

Mileage: 161,934

Location: Kernersville, NC 27284

Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2007 GMC Sierra 2500HD Classic 4 Dr SLE1 Crew cab 4WD for sale - $19,285, 161,934 miles with Steel Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2016/07/22/21/37/2009_cadillac_escalade-pic-6396089728692757489-152x114.jpeg

2009 Cadillac Escalade AWD Used Cars in Kernersville, NC 27284

Great Deal
$3,976 BELOW
Instant Market Value of $26,961

Price: $22,985

Mileage: 88,139

Location: Kernersville, NC 27284

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Infrared Tintcoat Description: Used 2009 Cadillac Escalade AWD for sale - $22,985, 88,139 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/05/15/00/2013_infiniti_g37-pic-38830508975221467-152x114.jpeg

2013 Infiniti G37 xAWD Used Cars in Kernersville, NC 27284

Great Deal
$2,686 BELOW
Instant Market Value of $18,171

Price: $15,485

Mileage: 73,219

Location: Kernersville, NC 27284

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Graphite Shadow Description: Used 2013 Infiniti G37 xAWD for sale - $15,485, 73,219 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/08/14/08/2013_cadillac_srx-pic-541300465031538029-152x114.jpeg

2013 Cadillac SRX Premium AWD Used Cars in Kernersville, NC 27284

Great Deal
$3,362 BELOW
Instant Market Value of $26,847

Price: $23,485

Mileage: 60,555

Location: Kernersville, NC 27284

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Cadillac SRX Premium AWD for sale - $23,485, 60,555 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2016/10/06/01/09/2013_gmc_sierra_1500-pic-1130166526147028642-152x114.jpeg

2013 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Kernersville, NC 27284

Great Deal
$3,602 BELOW
Instant Market Value of $30,287

Price: $26,685

Mileage: 63,006

Location: Kernersville, NC 27284

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2013 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $26,685, 63,006 miles with Bluetooth, Leather Seats, Power Package, Suspension Package
https://static.cargurus.com/images/forsale/2016/09/12/20/43/2006_gmc_sierra_1500-pic-3194257232506502250-152x114.jpeg

2006 GMC Sierra 1500 SLE1 Crew Cab 4WD 5.8 ft. SB Used Cars in Kernersville, NC 27284

Great Deal
$2,947 BELOW
Instant Market Value of $16,432

Price: $13,485

Mileage: 102,835

Location: Kernersville, NC 27284

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2006 GMC Sierra 1500 SLE1 Crew Cab 4WD 5.8 ft. SB for sale - $13,485, 102,835 miles with Steel Wheels, Suspension Package
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Nov 29, 2016
They tried to contact me but seems I am always unavailable at the the times they call.(my fault)
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback!  So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Nov 27, 2016
Truck was over priced due to issues with interior and exterior. But sales person did try to find us a better deal but could not find anything at a better price.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review, Mannie. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us.  Kernersville Chrysler Dodge

Nov 27, 2016
They responded great. Could not may a deal on that truck but service was very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Donn. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Nov 27, 2016
slow to respond and very stead fast on prices. We the people need to eat to they don't need to make a 4-5k profit on a 10 year old truck.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review, Dallas. We aim to truly be the lowest priced in the market and we do so by price checking our inventory every day and dropping our price to remain in the TOP 3 LOWEST PRICED. We are always looking for feedback, to find ways to better serve our customers and would like to discuss this with you. So we can assist you further, please call our Resolution Department at 888-881-4682 or you can email us at customerresolutions@31dodge.com at your convenience."
Nov 21, 2016
Sales person called me and readily answered my questions.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Hebert! We appreciate your business and we look forward to serving you again!
Nov 20, 2016
Dealership had the vehicle I inquired about on the lot ready for me to take a look at. Salesman got the keys promptly and we took it for a spin. Although I did not purchase that truck he helped me check on two others while I was there.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Jeff-
Thank you for taking the time to provide us with your feedback! We really appreciate your business and we are glad that your experience with our team was prompt. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Nov 19, 2016
Contacted quickly
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Nov 8, 2016
Good experience, Charlie was very helpful. I would recommend other buyers to check them out.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Nov 7, 2016
Hard to get a hold of, did not want to disclose any more information about the truck, and acted as though they could care less if they sold the vehicle or not causing me to miss the opportunity to buy that truck
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Preston - Thank you for taking the time to post your valuable feedback. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com. Thank you.
Oct 29, 2016
Response from dealership was very quick and courteous.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Oct 21, 2016
Contacted me immediately with details of trucks and other truck I could possibly be interested in .
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Rodney. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything, please let us know. Best, Kernersville Chrysler Dodge
Oct 18, 2016
The truck I came to look at was sold before I got here, but with the help of the salesman we found one that fit my needs, 5 years newer with 5,000 less miles and not much more money. Have already brought my stepson down to see if he can find a truck that suits his needs
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Richard. We are so glad we were able to assist you with purchasing a vehicle that matches your needs and wants. If you need anything in the future, do not hesitate to contact us!
Best, Kernersville Chrysler Dodge
Oct 12, 2016
they emailed me back the next business day
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, Joey! Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Thank you, Kernersville Chrysler Dodge
Oct 7, 2016
The dealership contacted me the following morning. However, I was unable to talk with the salesman about the car.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Mark. We appreciate your business and your compliments! Please let us know if we can be of any help in the future, we will be happy to assist you.
Best, Kernersville Chrysler Dodge
Oct 7, 2016
great follow up no pressure sales
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

John, thank you for leaving us a great review! Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Best regards, Kernersville Chrysler Dodge
Sep 26, 2016
Surface1
Told me a trade in value then when i got there they changed it and wouldn't honor what they told me.
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to give us your feedback. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Sep 26, 2016
The sales team was very helpful and courteous although I didn't buy anything cause they didn't have what i was looking for.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Keith. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
- Kernersville Chrysler Dodge
Sep 12, 2016
Nice lady
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Response from Kernersville Chrysler Dodge:

Hi, Scot! Thank you for your positive feedback. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Kernersville Chrysler Dodge
Sep 4, 2016
Great communication!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Have a great day, Daniel!
Thanks, Kernersville Chrysler Dodge
Aug 29, 2016
They responded quickly but logistics came into play as they were almost 100 miles away and arranging a test drive became problematic due to my schedule and that of the salesperson. Eventually I eliminated that brand/model from consideration so it was a moot point but I would definitely consider them in a future purchase.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback, Mike! We really appreciate your business and are glad your experience with us was a positive one. Please let us know if there is anything else we can do to assist you.
Kernersville Chrysler Dodge
Aug 18, 2016
Great inventory and service
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Jasper. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Have a great day, Kernersville Chrysler Dodge
Aug 17, 2016
Vehicle was not in good condition at all cosmetically and smelled like smoke.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Aug 15, 2016
Got a great car..quick and easy.. Jimmy Eller met all my needs
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, William! We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Thanks a lot,
Kernersville Chrysler Dodge
Aug 15, 2016
Easy and painless!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Kristine. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Best, Kernersville Chrysler Dodge
Aug 12, 2016
They followed up numerous times, sales people very nice over the phone...
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Joel. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us, we will be happy to assist you.
Thanks, Kernersville Chrysler Dodge
Aug 6, 2016
Contact was prompt and Kristie very polite
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was a positive one. Please let us know if there is anything else we can do to assist you.
Thanks, Kernersville Chrysler Dodge
Jul 28, 2016
Awesome customer service. Felt very comfortable at this dealership. They weren't pushy in any way and would be happy spending my money here.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Stephanie. We are so glad we were able to assist your needs. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Jul 21, 2016
Would not answer questions unless came to dealership.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Christine. Thank you for your feedback. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your best convenience.
Jul 20, 2016
They were very prompt in contacting me. However, the sales associate was not very knowledgeable about the vehicle including its options and standard features. I ultimately decided not to purchase the Jeep but it was in no way a reflection on the sales experience. I simply decided not to purchase because of the mileage on the Jeep.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback, Brian. We really appreciate your business and are glad your experience with us was pleasant. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
Thank you, Kernersville Chrysler Dodge
Jul 18, 2016
Nice lot. Our sales man Dave was refreshingly honest and not purchase aggressive. Only downfall was the truck i was looking at had a good bit of flaws and wear that wasnt ever mentioned before i made the 1 hour and 10 minute ride.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Dustin! We are happy to hear you had a great experience. If there's anything else we can do to improve, please let us know! We appreciate your feedback.
Thanks, Kernersville Chrysler Dodge
Jul 9, 2016
They did contact me on July 4, but they where closed that day, later on that day I made a deal with someone else. They did call the next day but the deal was already done, sorry.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We hope to see you again next time you plan to purchase a vehicle! Should you need anything, please let us know!
Best, Kernersville Chrysler Dodge
Jun 25, 2016
great
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Alan. We are so glad we were able to assist you with your need!
Have a great day,
Kernersville Chrysler Dodge
Jun 20, 2016
Great experience! Bought 2016 3500 mega! Best new car buying experience ever! Jim in N C
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Jim. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Thanks, Kernersville Chrysler Dodge
Jun 20, 2016
Dealer followed up but vehicle was priced to sell, and was not negotiable. It was priced a little higher than we wanted to pay, so we ended up buying at another dealer.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can do anything else to improve your satisfaction.
Thank you, Jay! - Kernersville Chrysler Dodge
Jun 18, 2016
Excellent, save truck for me! !
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Jim! Thank you for your positive feedback. We appreciate your business and your compliments! Please let us know if we can be of any help in the future.
- Kernersville Chrysler Dodge
Jun 13, 2016
Good, responded quickly. Good Experience.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your review and your business, Raymond. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us.
Thank you, Kernersville Chrysler Dodge
Jun 12, 2016
Responded promptly
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Donald. We are so glad we were able to provide you with a 5-star experience. If you need anything in the future, do not hesitate to contact us!
Kernersville Chrysler Dodge
May 23, 2016
They respond fast
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive feedback, Luis!
Have a wonderful day, Kernersville Chrysler Dodge
May 18, 2016
Not wiling to come off price at all.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, Clyde. We appreciate your feedback. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com. Thank you!
May 17, 2016
great place to buy a jeep!!!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, James! Thank you for taking the time to provide us with your feedback! We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Best, Kernersville Chrysler Dodge
May 15, 2016
Called immediately.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for taking the time to provide us with your feedback! Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.
- Kernersville Chrysler Dodge
May 10, 2016
Very easy to communicate with
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your feedback. We are so glad we were able to assist you with your needs. If you need anything in the future, do not hesitate to contact us!
Thanks, Kernersville Chrysler Dodge
May 3, 2016
responded quickly
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Eddie! Thank you for your positive feedback! We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us.
Best, Kernersville Chrysler Dodge
Apr 24, 2016
My experience was great. We didn't come to a deal, but they were very responsive.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Adam. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Have a wonderful day,
Kernersville Chrysler Dodge
Apr 23, 2016
The best car experienced I had. They were friendly, respectful, and knowledgeable. Oh yeah I love the car.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Thank you for leaving a wonderful review, Ashley! It was our pleasure to assist and provide you with an excellent experience. We appreciate your business and hope to see you again in the future. Enjoy your new car out on the open roads!
Apr 19, 2016
I traveled down from Virginia to test drive a truck that I was planning on purchasing. I spoke to a salesman about the vehicle who informed me that the sales manager had gone home for the day to call back Monday morning. I called back Monday and was informed to call back Tuesday. I finally got a answer Wednesday afternoon from the sales manger who asked if I would like to put a deposit down to hold the vehicle. When I informed them that I would just like to know the asking price for the vehicle they informed me it was sold that morning. Worst dealership I have ever dealt with. Save your time and go anywhere else but here.
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hi, Nicolas! Thank you for taking the time to give us your feedback. So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Apr 15, 2016
Short conversation, asked me, if I had any question! I asked about the down payment, she told me, any amount! Then the phone hung up!
Is this review helpful? Yes | No

Response from Kernersville Chrysler Dodge:

Hello, Deandrea! Thank you for providing us with your feedback. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.
Apr 14, 2016
Called about cargo van, had question about extended warranty. Received email with general info about the van, nothing about extended warranty. I called back twice, did not get return call until Tuesday, sales person did not have any info reguarding warranty and said would get back with me. She called me back later that day to tell me that the van was sold, I told her that I was disappointed for lack of communication. She told me that she was out of the office since Friday. Giving 2 stars for the initial call and email sent with General info on the van ( which was already stated).
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Response from Kernersville Chrysler Dodge:

Thank you for your feedback, Greg! So we can assist you further, please call our Resolution Department at 888-881-4682 or emailing us at customerresolutions@31dodge.com at your earliest convenience.
Apr 12, 2016
hawgleg
5
responded right away but did not contact me back to let me know that the vehicle was not available for sale had mechanical issues. but salesman was very helpful ( Mark Linke) and willing to work with us to find a vehicle.
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Response from Kernersville Chrysler Dodge:

Thank you for the review! We are happy to hear Mark went the extra mile to provide you with a great experience. We appreciate your feedback and look forward to seeing you again in the future.
Apr 6, 2016
great service
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Response from Kernersville Chrysler Dodge:

Thank you for the kind words, Obie. We hope to see you again for all your future car needs!
Mar 25, 2016
positive experience. very helpful and informative
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Response from Kernersville Chrysler Dodge:

Thank you for the review, Chris. We appreciate your business and hope to see you again in the future.
Mar 23, 2016
Poor, test drove car.... Something wrong with suspention on Dodge charger.... Steering wheel shaking out of hand.... No radio...previous owner removed.... And they would not lower price... Made offer on vw passat... And would not lower the price one penny. Would never buy car from them.... Can't blame sales people... I think management dictates improper sales tactics..
1 of 1 people found this review helpful.
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Response from Kernersville Chrysler Dodge:

Thank you for taking the time to give us your feedback, Lee. Is unfortunate to hear that you did not feel you were given the same car buying experience our customers have come to expect from us. Please feel free to call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com so that we may further assist you at your earliest convenience.
Mar 4, 2016
Very nice people.
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Response from Kernersville Chrysler Dodge:

Thank you for the kind words, Jessica! We hope to see you again soon!
Feb 28, 2016
Friendly courteous
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Response from Kernersville Chrysler Dodge:

Thank you for your positive review, Tony. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.
Kernersville Chrysler Dodge
Feb 24, 2016
My experience at this dealer was nothing special. I came there waited for someone else to finish looking at the truck that I was already approved for and then sat down did the paper work and left with the truck.
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Response from Kernersville Chrysler Dodge:

Hello, Brad. Congratulations on your new truck! We are very happy to hear you had a pleasant car buying experience with us. We are always striving to our customers with 100% satisfaction and are a little sad to hear that we couldn't make it a special moment for you. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future. We hope to see you again.
Feb 22, 2016
This dealership does not certify their used cars. That may or may not be a big deal to you. The car I test drove was not particularly clean and I was disappointed with that. With this type of business model, their prices were very competitive however. It just depends what you are looking for. Sales staff were very pleasant.
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Response from Kernersville Chrysler Dodge:

Thank you for the review, Bernie. We are very happy to hear you had a pleasant experience with our team. We appreciate your feedback and please feel free to let us know if there is anything we can do to continue to improve for all our future and current clients. We hope to see you again in the future.
Feb 16, 2016
Photos were very misleading. Car interior was trashed. Not willing to work with me at all. All interior trim needed to be replaced and they offered a $100 discount. Will not be going back
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Feb 10, 2016
Great place to get a car
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Feb 7, 2016
Good
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Jan 28, 2016
good
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Jan 24, 2016
Salesman are very good about returning My call
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Jan 24, 2016
Followed up promptly and had superb service.
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Jan 21, 2016
Very responsive, polite.
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Jan 15, 2016
High miles Angela looking another car for me great response
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Jan 14, 2016
Seems like they would have test drove this vehicle before allowing someone to drive an hour and 20 minutes one way to give it a test drive. The cars brakes and rotors were shaky and grinding terribly. Also, the transmission slipped several times. No deal.
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Jan 12, 2016
Best experience here. In my research, I went to more than 15 different locations. Hands down, the best location. The sales woman, Kelly, was unassuming, not pushy, sincere, and doesn't try to take advantage of silly sales tricks. I will happily drive the two hours to this location again to buy another car.
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Jan 8, 2016
Good
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Jan 2, 2016
Salesmen, IT employees were courteous and professional. Because of volume sales seemed not to want to negotiate prices of vehicles.
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Dec 27, 2015
Responded promptly with detailed information requested. Then notified me that car was sold, so I could cross it off my list. Good communication.
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Dec 18, 2015
src1030
Excelelnt follow up
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Dec 14, 2015
Got the truck I inquired about!! Fast and simple!! Everybody was great!!
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Dec 9, 2015
Easy to do business with.
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Dec 9, 2015
Great Experience no haggling needed mostly, no pressure to buy.....
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Nov 22, 2015
Great lots of followup
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Nov 19, 2015
The description and the pictures on the advertisement, were not at all like the actual truck.!!
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Nov 16, 2015
Promt reply
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Nov 11, 2015
Fast response
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Nov 11, 2015
Communication was excellent and professional.
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Nov 7, 2015
They responded very quickly and was very professional, and would love to referr anyone to go car shop with company
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Oct 30, 2015
great response time and good service
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Oct 28, 2015
great
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Oct 26, 2015
Great! Constantly calls, ask questions, very good.
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Oct 1, 2015
Our experience from the time we got there until the time we left was great. Leon Hughes was friendly and very helpful...and we got to talk about Jesus a little bit. I would highly recommend this dealership to anyone. We also got a great deal on our car.
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Sep 23, 2015
Nice fellow
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Sep 20, 2015
Salesman awesome, finance department needs additional customer appreciation training.
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Sep 15, 2015
Excellent would recommend
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Aug 31, 2015
Too pushy over the phone
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Aug 26, 2015
Dealer did call me, we did not set an actual appointment, but told them that I would be there Saturday afternoon and I would call them when i was on the way. I called when I left the house, an hours drive to the dealership, left a voice mail saying that i was on the way. Called a 2nd time when I was half way, left a 2nd voice mail. When I arrived on the lot, seen plenty of sales people sitting in the shade but not one spoke to me. Went out in the lot and found the truck myself, called the main dealership phone number asking for a salesman to meet me at the truck, 20 minutes later no salesman! The truck was NOT accurately described in the ad! The paint was peeling, old parts in the bed, very rough condition, and they had it listed over $4000 above NADA clean retail value! And YES I was looking at the same truck as advertised! A VERY frustrating experience! After replying to the dealers follow up email asking if i was still interested, my reply was that I was VERY disappointed with my experience so far, and if anyone cared to please have them call me, put my number in that email, still no one has contacted me, I guess that I should not be surprised!
1 of 1 people found this review helpful.
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Aug 24, 2015
very helpful but found a better deal
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Aug 24, 2015
Priced too high for mileage
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Aug 20, 2015
Fast communication
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Jul 31, 2015
pretty cool dealer, they helped me with information about a car I was looking for. unfortunately, it was no longer available.
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Jul 25, 2015
I was sold a car in 2013 to find out two months later that the car had a salvaged title! Just recently came In to trade and buy and was told I couldn't buy a car. My van valued $1224.00 Kernerville Dodge only offered me $500.00 for my vehicle and said I needed $2000.00 more to even consider selling me a car. I have no credit but i am establishing credit at a fast rate. I would have to say I would never ever come back to Kernersville Dodge to buy anything. I will take my business somewhere else! If this site would let me put 0 stars that's what I would have rated them, not a happy customer!
1 of 1 people found this review helpful.
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Jul 14, 2015
Great attention and helpfulness
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Jul 12, 2015
the dealer promptly called me back to assist me, i was very satisfied with their concerns for me.
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Jul 10, 2015
Dealership is a joke. Offered 22k for a BMW that was 55k off the lot 18 months prior?
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Jun 29, 2015
no one came out to assist us and the vehicle we were looking at had some issues that should have been taken care before putting on the lot .....Especially at the price they had listed!!!!!
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Jun 27, 2015
They called promptly and arranged a test drive. The salesman was very helpful. He let me and my wife test drive the car alone. We purchased the vehicle and the Kernersville Dodge called us the next day thanking us for purchasing with them. Great experience.
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Jun 26, 2015
The sales person was friendly and got me the car that I wanted. Thanks!
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Jun 19, 2015
Wouldn't sell me the car I wanted. Offered a compeltely different car with a $600 monthly payment.
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Jun 2, 2015
Responded promptly.
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Apr 23, 2015
Contacted me back right away!
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Apr 12, 2015
Nice ppl for sure.
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Mar 27, 2015
Great sales people.
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Mar 23, 2015
Great people at kerner see ville dodge very helpful
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Mar 12, 2015
Contacted me a week later and I had bought a truck elsewhere
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Mar 12, 2015
Responded quickly..
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Mar 8, 2015
The sales man was sick. On the phone texting. Gave me a dude and told me it was worth 15k.
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Mar 2, 2015
fiona727
had a lot problems with my new car gmc acadia 2008 sales person never return my phone calls still waiting for the dealer get my car fix
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Feb 26, 2015
Nice people dealership well organized.I think car is over priced for 17 year car.
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Feb 24, 2015
Sold three vehicles out from underneath of me. Was on my way there to buy one and when I called they said it had just sold.
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Feb 18, 2015
rvwilliams73
35
Responded and were polite
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Feb 17, 2015
Did not have what I wanted
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Feb 13, 2015
Good service and great workers
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Feb 11, 2015
Sean White was awesome!! Very professional and had an answer to all my questions!
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Jan 30, 2015
The sale person up the price a thousand dollars on the 2011 Dodge Ram that I looked at from the price it were listed on the Web price. The retail purchase agreement increased from 18,885 to 19,885 on the form when I asked him to give me a total price, this was before adding the other fees. I drove one and half hour to get there and then he up the price.
1 of 1 people found this review helpful.
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Jan 28, 2015
firefighter5
Quick contact, went above and beyond to earn my business.
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Jan 28, 2015
I only had an inquiry. they responded with the information that I requested in a timely manor
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Jan 24, 2015
I did not purchase the vehicle I inquired about. But the salesperson I worked with was unbelieveably honest. Her truthfulness was sure to lose the sale, but she was straight forward anyway. Honesty wins in my book, but they did not have what I was looking for in a vehicle.
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Jan 16, 2015
Did not answer email with there lowest price. I don't have time to answer phone calls.
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Jan 9, 2015
gneal02
Super low ball offer for my trade, turned me off from wanting anything else to do with them.
1 of 1 people found this review helpful.
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Jan 8, 2015
Very attentive , and good price on trade in. Didn't budge on new vehicle though. But did lower my payment. Overall fair experience and deal.
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Jan 5, 2015
They were great! They called the next day to see how my visit went. They answered any questions or concerns I had about the car.
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Jan 3, 2015
Nothing more could have gone wrong...from paperwork to not knowing where the car was...surreal experience
0 of 1 people found this review helpful.
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Dec 27, 2014
Responsive, earnest
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Dec 27, 2014
Still in contact very reaponsive
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Dec 20, 2014
very prompt response !
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Dec 17, 2014
Vary good and fast on replay
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Dec 13, 2014
Would not work with me on this truck at all.
Is this review helpful? Yes | No
Dec 8, 2014
Very fast to follow up.
Is this review helpful? Yes | No

Old Dealer Reviews

Dec 4, 2014
Very helpful.
Is this review helpful? Yes | No
Dec 2, 2014
Prompt response and immediate phone call back but, when I tried to call and speak with the lady I conversed with there was no answer. I did get a callback, a week later.
Is this review helpful? Yes | No
Dec 1, 2014
Very Helpful
Is this review helpful? Yes | No
Nov 28, 2014
Very attentive! Willing to help
Is this review helpful? Yes | No
Nov 19, 2014
good people
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Nov 1, 2014
Bought this car. The team there was amazing. Recommend.
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Nov 1, 2014
I was interested in tradin my vehicle in for the ford edge. I told the dealer what my issues were from the beginning, but yet nobody helped me and will not give me what i am looking for on my payoff.
Is this review helpful? Yes | No
Oct 21, 2014
Quick response!
Is this review helpful? Yes | No
Oct 21, 2014
Contacted me right away. Very polite. Not pushy.
Is this review helpful? Yes | No
Oct 17, 2014
the vehicle i was calling about had already been sold. As of 10-15-14 the car is still listed on the site as available and for sale. Otherwise, they did respond and seemed willing to answer questions.
Is this review helpful? Yes | No
Oct 8, 2014
Great customer service, very busy dealership, very organizied. Toni & Brandon were great
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Oct 6, 2014
Best car buying experience I have ever had! Kevin was super helpful and professional. Not much Haggling over the price because they already had their bottom dollar posted. We will definitely be buying all of our cars from them in the future!! Even if we do have to drive two hours to get there.
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Sep 25, 2014
Great
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Sep 23, 2014
overall good experience. fast, responsive, and straight forward.
Is this review helpful? Yes | No
Sep 16, 2014
nice staff quick response
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Sep 1, 2014
No nonsense way to buy a car. Everything is priced aggressively for a fast sell.
Is this review helpful? Yes | No
Aug 17, 2014
Good!
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Aug 13, 2014
Very helpful
Is this review helpful? Yes | No
Aug 11, 2014
dealer responded promptly
Is this review helpful? Yes | No
Jul 26, 2014
Called in deposit, sold car out from under me.
Is this review helpful? Yes | No
Jul 19, 2014
Very quick response.
Is this review helpful? Yes | No
Jul 12, 2014
A pleasant buying experience.
Is this review helpful? Yes | No
Jul 8, 2014
Straight forward w/ you
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Jul 6, 2014
gideondavid25
good deal
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Jul 3, 2014
Great Dealer respond
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Jul 2, 2014
dwilliams0131
Great experience!! Got the vehicle I wanted. Easy process.
Is this review helpful? Yes | No
Jun 29, 2014
very good responding over phone
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Jun 28, 2014
Very professional
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Jun 27, 2014
rbfish
5
Purchased car at a great price, but had some problems with misreprentation of vehicle features, condition, and transport. Dealer installed sunroof was not like factory installed as promised and vehicle had some minor damage to bumper and roof area. Hopefully dealer will correct issues as promised.
Is this review helpful? Yes | No
Jun 26, 2014
5
Quick response!
Is this review helpful? Yes | No
Jun 21, 2014
Excellent sales support and test drive, but decided to purchase elsewhere due to better deal
Is this review helpful? Yes | No
Jun 10, 2014
Lobyrne
Very helpful!
Is this review helpful? Yes | No
May 21, 2014
Great Job looking for my Tacoma thanks angela
Is this review helpful? Yes | No
May 20, 2014
They called back, but I had already bought another vehicle.
Is this review helpful? Yes | No
May 14, 2014
Dealer responded promptly and followed up to answer additional questions.
Is this review helpful? Yes | No
May 9, 2014
Very Well, I purchased a vehicle from them I was very satisfied with the experience
Is this review helpful? Yes | No
Apr 28, 2014
The sales associates were very responsive to my needs.
Is this review helpful? Yes | No
Apr 26, 2014
canofoil
Great team there!
Is this review helpful? Yes | No
Apr 25, 2014
they contacted me a few times, sent me additional photos upon request.
Is this review helpful? Yes | No
Apr 19, 2014
Called back after several tries from me.
Is this review helpful? Yes | No
Apr 11, 2014
Was a little too far to be convenient
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Apr 10, 2014
Horrible place to do business with. Reserved a test drive and drove and over an hour to the dealership for them to be showing the vehicle to another customer. Then I wait and wait they finally allow me to check out the vehicle and will no longer let me test drive the vehicle I had originally reserved to drive over night. They said the car was to hot of a vehicle to allow me to have over night after I had called 3 times to confirm I was allowed to do so. And they had no remorse nor did they apologize.
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Apr 10, 2014
The dealer called three or four times and left a message. I was turned off because the woman talked a mile a minute, so rapidly that I could barely understand her. In addition, Kernersville is several hours away from here.
Is this review helpful? Yes | No
Apr 7, 2014
Very polite and helpful.
Is this review helpful? Yes | No
Mar 23, 2014
Okay
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Mar 19, 2014
E-mail contact only
Is this review helpful? Yes | No
Mar 6, 2014
Great follow-up - I missed getting to dealer soon...car was sold. Sales team offered other cars to look at in same price range while I was there.
Is this review helpful? Yes | No
Feb 26, 2014
Process went smoothly and they were very professional.
Is this review helpful? Yes | No
Feb 22, 2014
I bought it! I love it!
Is this review helpful? Yes | No
Feb 7, 2014
Great ... quick response to inquire
Is this review helpful? Yes | No
Jan 31, 2014
I was very pleased by how professional and understanding they were about me wanting to inquire and possibly even purchase a car from them.
Is this review helpful? Yes | No
Jan 29, 2014
Marivel Sotelo was my phone & internet contact. She was always very friendly & helpful with my questions, vehicle info, & concerns. I wish it would not have been such a long drive as I'm permanently disabled & long trips take a toll on me. I would have very much liked to have met her in person but we located another vehicle closer to home. I would surely give them a chance to serve you if you were able to call or make a visit. I will be sure to keep them in mind & reference them if I hear of a friend or family member is seeking a vehicle!
Is this review helpful? Yes | No
Jan 27, 2014
good response.
Is this review helpful? Yes | No
Jan 25, 2014
Got there and was told the car was no longer there. The car was sold earlier in the week. Ended up test driving a different model.
Is this review helpful? Yes | No
Jan 22, 2014
Sean was honesty and explain the process
Is this review helpful? Yes | No
Jan 4, 2014
The dealership was very slow in responding to my inquiries and did not show professionalism when dealing with me
Is this review helpful? Yes | No
Dec 31, 2013
Started the process online and once everything was negotiated went to the dealership. When I got there nothing had changed which is what most other dealerships do. Michelle Miller in online sales was a great help and without her I would have never stepped foot in the dealership. The salesman didn't have to do anything but let me test drive the car and finish up the paperwork.
Is this review helpful? Yes | No
Dec 29, 2013
to be fair, the price of the car was really good and I was ready to buy. what made it difficult was the fact that they had no description about the condition of the car, most of the time the dealer makes the effort to describe overall condition, if something is broken or missing how much tire thread is left, here nothing, just a general description. I sent several emails with specific questions and I just got initally a respond, that the price is firm! Ok fair enough, busy time of the year, still, the price was good and I started calling; in general very unfriendly response and the request for callback for a walk around (buying a used car over the internet is scary) failed by, guess what, no one called back. so I was ready to give up. I started a new search and I found this car on Ebay, so no it gets funny, I won the auction but the winning bit was below the minimum! ok again called and finally I reached somebody who directed me to somebody to do a walk around and I decided to buy. I was handed to the finance department to give my Credit card down payment and than I was told that somebody else just made a down payment! Now over a week later I get an email on my initial respond that the car is sold but they would be glad to help me on another car on there lot! If you like impersonal bad service from a volume dealer who has clearly his personal and processes not under control than this is the right choice!!!!! I know I will not try again to spend my money with them
Is this review helpful? Yes | No
Dec 19, 2013
Very honest folks. Good prices. Thanks, Kernersville C D J!
Is this review helpful? Yes | No
Dec 18, 2013
very communicative
Is this review helpful? Yes | No
Dec 5, 2013
I made an offer and then was told that it was to low, I made another offer and did not hear anything else. That was Friday Nov 29 and I bought a truck on Sat. the 29th.
Is this review helpful? Yes | No
Dec 3, 2013
Good
Is this review helpful? Yes | No
Dec 2, 2013
Car was over priced for the and looked bad and the price was not negotiable , salesman had bad attitude
Is this review helpful? Yes | No
Nov 28, 2013
Madison worked hard to get a fair deal.
Is this review helpful? Yes | No
Nov 24, 2013
The online manager that handles the internet ad is a jerk. But then again, his job is not sales, it is internet ads. And that he did well. The sales girl was GREAT! The financing dept. sucks. They submitted our loan to Wells Fargo and we got turned down. Simultaniously, we were seeking our own financing. We did not know they used Wells Fargo. We got our loan through Wells Fargo direct online. (the best way to go) We were able to talk to a person, who talks to the underwriter who approves the loan and we got our loan approved. Wells Fargo refinanced our other car and lowered that payment so tha I could afford this car. The dealer wouldn't even talk to us about the car we wanted, even though we told them we were approved. Since he had gotten a denial we were not worth his time. We finally got them to agree to hold the car if we sent them the full amount of funds via wire before we had even "physically "seen the car. ( we had reviewed the pictures, the car fax, etc onling and knew we wanted the car, but it was still contingent on us physically seeing the car) Also, Wells Fargo was also able to see all the details of the car including the vin # which helps alot when trying to get a loan by the way!) So, once the money was there via wire, we were all set. The sales girl had an easy sale, we drove the car, put gas in it, the sales girl reimbursed us for our gas money, she did our paper work quickly. But keep in mind we already had our financing pre- arranged before we got there, so there wasn't much for her to do except accept her commission. We drove 2.5 hours to get there, which tells the price was a good one, and we are very happy with the 2004 Corvette that we bought. It was beautiful find, and we are so thankful they had it for sale, way below market. (it had hit the 90 day mark for being on the lot......) The person we spoke to last, was a very nice guy, the one who does the title and tag. He offered us the extended maintenance, which we declined. We wish you luck with your vehicle purchase. I would recommend watching CarGuru.com and when you see the car price start to drop, wait just a little longer, and you will see the price you are looking for, then jump!
Is this review helpful? Yes | No
Nov 22, 2013
They suck. They told me that I could not get the truck I wanted.
Is this review helpful? Yes | No
Nov 20, 2013
Very helpful....bought their car!
Is this review helpful? Yes | No
Nov 19, 2013
Exceptional buying experience.
Is this review helpful? Yes | No
Oct 31, 2013
Responded and was helpful.
Is this review helpful? Yes | No
Oct 17, 2013
Sales woman called. I asked about a best deal price over the phone considering I live 4 hours away. She lied and said they only had the vehicle a short time and would not discount it. Well according to the website. . they had it for 84 days.
Is this review helpful? Yes | No
Oct 8, 2013
Responsive
Is this review helpful? Yes | No
Oct 6, 2013
I was interested in a mustang that had for sale. The car has been MIA and I have been unable to see. When I called to find out more information, I find out the car has a lemon title. The sales person was as shocked as I was..
Is this review helpful? Yes | No
Oct 5, 2013
Expected to buy the car and when I arrived to test drive 100 miles away it was not the car I had been looking at the car I wanted had 13,000 miles and the car they had had 33,000 miles. I changed the vehicle I wanted they ran my credit was approved tryed to get the terms of the deal before I drive another 100 miles out and they refuse to give me the information. Doesnt anyone want to sell a car or make money these days
Is this review helpful? Yes | No
Oct 1, 2013
my son got the car that he liked he is very happy thanks to everyone at the dealer .
Is this review helpful? Yes | No
Sep 30, 2013
Responded, but no offer to reduce price to motivate long trip to check out vehicle.
Is this review helpful? Yes | No
Sep 27, 2013
I drove 1 1/2 hours only to test drive a luxury car that was in bad condition. Several options on the car were broken and the car needed an alignment.
Is this review helpful? Yes | No
Sep 23, 2013
Was told that we couldn't drive a vehicle because they had just gotten it in as a trade in and it had not been looked over by their mechanics first. Told the salesman to give us a call when it had been looked over by the mechanics so we could test drive it. He said ok. The car was sold the next day to someone else who was allowed to test drive it prior to it being inspected by the mechanics.
Is this review helpful? Yes | No
Sep 21, 2013
Excellent! They really go the extra mile for the customers. Even though I did not purchase a vehicle this time I will definitely consider their dealership in the future and highly recommend them.
Is this review helpful? Yes | No
Sep 19, 2013
This dealer responded quickly. However, the have a $500 dealer markup on all their cars which is not included in the advertised prices. They also refused to work out a reasonable deal on a car we were interested in. They also withheld for a couple days the fact that the car we were interested in was a car that had been heavily smoked in. Finally, this is a dealer to be avoided, they are dishonest.
Is this review helpful? Yes | No
Sep 18, 2013
Very honest assessment about the car which led me to take a pass on this vehicle. I will look again to work with them given their trustworthy approach.
Is this review helpful? Yes | No
Aug 27, 2013
Everything ok, uncomplicated test drive
Is this review helpful? Yes | No
Aug 23, 2013
FAST... They called at 8 am the next morning after my late night inquiry.
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Aug 22, 2013
very helpful
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Aug 20, 2013
This dealer is awesome!!! Great customer service and Mac is Great. I would recommend this dealership to everyone. Excellent!!!
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Aug 18, 2013
Excellent communications and service. I arrived at the dealership at 9:15 am and was on the road home by 12:30 pm driving my new truck. Excellent service all the way around.
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Aug 4, 2013
Although, I haven't visited their lot yet, I will in the future due to the professional, caring customer service they have provided.
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Jul 30, 2013
bullt
Super fast info
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Jul 24, 2013
although we did not buy this car for my daughter here, I did purchase my car there last year. they were easy to work with. very courteous.
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Jul 9, 2013
She called back immediately and was able to answer all of my questions.
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Jul 7, 2013
Great service
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Jul 6, 2013
Very un-professional customer service person
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Jul 2, 2013
They responded quickly and were very helpful during our visit. We purchased a truck and our pleased. Although they are not local, we may go back to assist our son in purchasing a Dodge Dart.
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Jul 2, 2013
$399 "docking fee" was a deal-breaker. Whatever great price you see on a car, be warned that it will actually be $400+ what you think it will, once you're done paying all the fees. Thanks but no thanks. I'm going back to Craigslist "For sale by owner."
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Jul 1, 2013
Salesman was not very knowledgeable. Spoke with the internet consultant regarding the issue with the salesman and was also nonchalant about the experience. Would not recommend!
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Jun 29, 2013
I told the dealer what I wanted and drove 2 hours to buy vehicle only to find out when I got down there that they couldn't do a deal. Nobody called me before. They just wanted a sale. No matter what!
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Jun 5, 2013
Very good job on following up!
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Jun 4, 2013
alecsarwas
poor customer service!!!!
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May 30, 2013
They were busy, and a nice salesman helped us while finishing up with someone else. It really worked out better because it gave us the space to discuss the vehicles freely. We did end up buying a vehicle from him, just not the one we expected.
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May 20, 2013
The dealership responded very quickly and the whole process was extremely easy. No high pressure sales tactics and very good to work with our salesman, Mac.
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May 7, 2013
My salesman was Tripp and he was an great help and very patient
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May 5, 2013
Made contact a couple of times with this dealer concerning the price of a vehicle. was promised several times I would receive a response. Finally after I can only assume they had exhausted all other means of sale, they contacted me about the price. But I had already purchased another vehicle. I must add that I was contacted, with the advertised price......plus almost 500 DOLLARS in doc fees !!!!!!!!!!! Wow !!!! Again not a dealer I would recommend
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Apr 28, 2013
This is the wrong truck they swich the vin numbers after they talk to my bank my bank call them and they send the wrong vin . I went to pick up and they said they sold it a hour ago
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Apr 6, 2013
No. The female seemed very uninterested in negotiating a deal that would have been close to a competitor's in Raleigh. The extra fees were THE most that I had heard from any dealer, had I not been calling around all week I wouldn't have known that. Um it was a nice car for a great deal, but they need to work on professionalism and customer courtesy.
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Mar 22, 2013
whughes09
Very pleasant on phone, offered to assist in my purchase, but at the time I was not 100% ready to move forward with my purchase.
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Mar 2, 2013
Ask for Charlie Johnston, he's great:)
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Feb 20, 2013
The sales person was courteous and tried to help with other vehicles on their lot but they weren't what I wanted.
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Feb 16, 2013
I would highly recommend them. Bought my HHR all in the same day the dealer's were great.
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Feb 13, 2013
i was very impressed with the service and will buy another car from this dealer
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Feb 9, 2013
They responded on a daily basis, but my father is in hospital. Thanks.
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Feb 8, 2013
I e-mailed Kernersville Chrysler a lady named Lorie called me back within mins. she was very helpful she gave me more info on the truck and she e-mailed and call 3 more times with more info Lorie at Kernersville Chrysler Dodge Jeep Ram was the best sale person i have deal with from the people i have e-mail from CarGurus
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Jan 25, 2013
Called and made an appointment to buy a truck that I had been interested in and I drove over two hours to get this truck and when I got there they came out and said just sold it an there nothing I can help u with, if this was the last dealer on earth I would still never buy from them. I'm glad this worked out because later I found out that that truck had been wrecked and the dealer was not telling people that so that just shows how bad them people r at kernersville dodge. Please do not buy from these rip off.
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Jan 15, 2013
Was very dissapointed with salesman, and dealership unwillingness to lower price on vehicle to cover bald tires and bleached carpet! On a $26,000 vehicle when I came from 200 miles away. Don't recommend them at all.
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Jan 5, 2013
The Vehicle was not as presented in their photos, meaning their was damage to the right rear of the vehicle. Once I identified this damage, I explained I would still purchase the vehicle if we could make a fair adjustment to the price because we would have to pay the cost of repairs; however they would only make a small adjustment which was an insult to any thinking [intelligent buyer]. However I did receive a call about 5 days after our visit to discuss renegotiation for which I declined because I found a better deal closer to home....glad it didn't workout. The best part of this experience was dealing with the sales person. Leon is GREAT GREAT GREAT. See Leon when you visit this dealership. Even though the vehicle purchase didn't workout, he made our 150 mile round trip worth it all.
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Dec 19, 2012
tomonari
OK, but not very professional.
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Dec 5, 2012
Responded very quickly. Car just wasn't right for me. Dealer tried hard.
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Oct 31, 2012
I had to call them back after some said they would get in touch after they got the information. The car I was interested in was mis advertized and upon seeing the photos I realized it did not have the feature I wanted. The ad is still that way. The seem to lack some internal control.
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Oct 25, 2012
Very good experience. Drove off with the car the same night and could not be happier with the car. Top marks for sales and office staff as well.
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Oct 16, 2012
kept in touch.
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Oct 12, 2012
Doesn't respond in a timely manner
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Sep 29, 2012
Vroom22
Responded!
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Sep 29, 2012
Very responsive. After initial miscommunication on my part, everything went quickly and smoothly. Delighted with my new car. Exactly what I was looking for.
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Sep 22, 2012
Great Job
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Sep 19, 2012
Quick response,polite with informative reply.
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Sep 4, 2012
Very good response.
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Jul 7, 2012
Not very knowledgeable regarding my trade in.
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Jul 5, 2012
I was contacted immediately-Superb!
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May 28, 2012
Terrible cudtomer service...the girl eho answrted the phones nevrr goy anyone to return call...we even told her ee.eould come get it that day!...just terrible
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May 25, 2012
A very good dealer that treats the customer right
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Apr 24, 2012
The initial service inspection was not very thorough. But overall they are a great bunch of people and if I had more money I'd buy another car because of how friendly they were to us.
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Mar 22, 2012
fls
Thank you Kevin Collins for your excellent, kind and professional help is finding the perfect Jaguar XJR car for us. It is even better than I ever anticipated or represented by you. You are a credit to your chosen profession and represent Kernersville Chrysler Dodge very well. My daughter said you were the nicest salesman she had ever worked with. Thank you again.
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Mar 3, 2012
Really nice people. Doc fee too high, caught me offguard. Nice selection, great sticker prices.....
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Feb 11, 2012
Called dealer about car....said it was no longer there. Went by on a Sunday (while they were closed) '03 SL was on lot. Called and went back on Monday.......test drove car.....car was not detailed and after test driving it, I almost did not make it back to lot...Transmission almost gone. returned keys to salesman and told him of problem with car. Said he would have it looked at. Last I heard from anyone. Not that I would be interested in that car now.
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