KC Summers Toyota Buick GMC Hyundai

117 South 19th Street
Mattoon, IL 61938

Sales: (217) 728-1398

Service: (217) 234-8863

Today 7:30 AM - 5:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 13, 2017
Responed to my request in timely manner
Is this review helpful? Yes | No
Nov 11, 2017
They were very helpful getting the financing we needed but we were unable to get the 2016 but we did get a 2013 Frontier SV
Is this review helpful? Yes | No
Oct 26, 2017
Went to the dealership which was 3 hours away. They were very friendly and went above and beyond to make the sale. Make sure you have details about the condition of the car including interior scratches and blemishes. We showed up to find some scratches inside which did not show enough in the pictures so we felt somewhat deceived by the mileage and price as to the condition of the car. Still a great deal. Just make sure you live close enough to walk away from the sale if it happens to you.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Chris,
We appreciate both of you trusting us with such a big decision and your patience. We hope that the Tucson is going to be a great fit for your growing family. I apologize for not updating the website when the mileage updated and will be more proactive going forward. And are looking to taking care of the blemish when you're in town visiting family.
Congratulations again and drive safe,
Keaton Summers
Oct 18, 2017
BSDJoker
Fast response to questions. Very helpful. Did have one inconsistency on the listing for the vehicle. It was an automatic transmission, when it was listed as a manual. Seemes to have been corrected, though.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Great to hear! Sorry for the typo, I noticed that and made sure to correct asap. Let us know if we can every order your a manual transmission. Toyota and Hyundai still make several models in Manual.
Oct 4, 2017
Was contacted and still in discussions.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Debi,
I trust everyone at KC Summers will take excellent care and assist in every way possible.
Let me know if I can ever assist.
Keaton
Aug 2, 2017
Would recommend this business to everyone. Great experience. Super people to work with.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

JT,
Thank you so much JT. We don't always run a lot of advertising and depend heavily on word of mouth. So compliments like yours are exactly what we love to hear.
Keaton Summers
Dec 25, 2016
They were easy to work with and drive off with the deal I expected to get
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Greg, Great to hear. We wish you many safe and happy miles. Please try our award winning service department as well!
Dec 3, 2016
Car is not certified and cost to owner (me) would be $500. With 483 miles on vehicle it should be included. Story from them as to why low milage is suspect. They did call the next day. Average as far as rating goes.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Donald,
Thank you for giving us the opportunity. Yes, some dealerships pre-certify and charge an additional $500 before selling them, we provide the option. The good news is, our requirements for a "KC Summers Certified" vehicle are more stringent than the manufacturers typically!
Let me know if we can help in any way.
Thank You,
Keaton Summers
Nov 17, 2016
Young but very knowledgeable staff. Pleasant to work with and so far seem to be very honest in dealing with them. Hope to make a deal with them
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Mary,
That's excellent to hear. Thank you for the opportunity.
Keaton Summers
Nov 11, 2016
Tony A. Contacted me right away. Great communication, very easy to talk to. Will be watching there website for any vehicle purchase.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Jeff,
Awesome to hear that Tony was helpful and prompt.
Oct 28, 2016
Notified me that the car had been sold preventing me from waisting a trip to the dealership
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

James,
Glad to hear it. If you ever want us to keep an eye out for a specific vehicle, we can find it and bring it to you, saving even more time!
Jun 19, 2016
Sales person called and was not pushy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Cheryl, We have a strict no pushing policy... ;)  
Jun 4, 2016
Good overall communication.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Peter,
Glad to hear it! Cell-phone, text, e-mail, telegraph... we can do it all!
May 16, 2016
Isaac, salesman was perfect! No pressure. Very friendly and professional! Let us drive car, on our own. We didnt make a decision, as we had a couple other Lucernes to see. Color is not our favorite, but other than that, the car was very nice. Have not ruled it out, if it is still available when we decide.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Brenda,
It is excellent to hear that Isaac is there when you need him, but also gives you space to make a decision on your own. We truly appreciate you keeping us in mind and our inventory is constantly changing so I'm sure we can find you exactly what you need!
Thank you and Drive Safe,
Keaton Summers
May 1, 2016
Dealer responded quickly and the car meet all my expectations. The buying experience was easy and convenient.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Kenneh,
Glad we made it convenient! Speaking of convenience, our service department has a mobile site if you would like to schedule appointments on your phone!
Thanks,
Keaton Summers
Apr 27, 2016
Good overall experience but just couldn't make the numbers work
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Phil,
Thank you either way for giving us a shot. Keep in mind as well, our inventory is changing every day and we may have an even better match for you tomorrow!
Drive Safe,
Keaton Summers
Apr 8, 2016
Quick follow up
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Bobby,
We aren't Jimmy Johns, but we are pretty fast...
Thanks for the stars!
Keaton Summers
Mar 15, 2016
E was great but the car was way too much for the year
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Marsha,
We appreciate you giving us the opportunity and are thrilled you enjoyed your experience. We would much rather you have a great experience and not purchase from us, than buy a car from us and have a bad taste in your mouth.
Thanks,
Keaton Summers
Feb 27, 2016
Respectful and kind people but they didn't help me at all when it came to getting a car took them 3 days of me asking and asking to get an answer but still till now I don't have a for sure answer.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Kyle,
I am glad to hear we responded appropriately. I am concerned however that we have not answered your question fully.
Please contact me directly at 217-259-3230.
Keaton Summers
Feb 4, 2016
Very helpful no pressure
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Great to hear Don!
We have been locally owned and family operated for over 50 years and the last thing we want to do is put anyone in an awkward situation. We appreciate you rating and look forward to assisting you in the future!
Drive Safe,
Keaton Summers
Read 2 old reviews
Jan 3, 2016
I drove over 100 miles to purchase my Tacoma and it was worth the time. We are very pleased with our purchase.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

Dan,
Wow, that's quite a compliment! Glad you got to take home a Tacoma. We can't wait to see you again. Again, we appreciate your time and business and will see you down the road.
Drive Safe,
Keaton Summers
Sep 22, 2015
I have been coming to this dealership for 20 years. I have shopped elsewhere but no one treats me the way they treat me. I never have to even open a door for myself if an employee is within 15 feet. When a mistake is made they handle it appropriately and make things right. Their service center is out of this world as well. Very professional.
Is this review helpful? Yes | No

Response from KC Summers Toyota Buick GMC Hyundai:

John,
   Your satisfaction is our number one concern. We will continue the same experience going forward. Please let us know if we ever waiver from our goal.

Thank You,
Keaton Summers

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