John Barker's Two Rivers Ford

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Internet Approved, Blue Oval Certified, Quality Checked

76 Belinda Pkwy, Mount Juliet, TN 37122 - Map & Directions

Sales: (800) 900-1000

Service: (888) 208-5305

Today 8:00am - 8:00pm
(Open Now)
show business hours
Jun 28, 2016
I have tried to correspond with a representative on several attempts, with specific inquiries, and all the replies provided by Two Rivers Ford have been generic or stock electronic responses. I finally sent an email informing them that due to their completely impersonal, poor customer service, I was no longer interrested in doing any business with their organization. With that, no one ever followed up with me. Yet, I continued receiving generic emails and had to unsubscribe from their mailing list.
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Response from John Barker's Two Rivers Ford:

Rachel, we are sorry that you had such a hard time communicating with a member of our team.  We have ensured you will not receive any more email and have spoke with all parties involved to ensure it won't happen in the future
May 9, 2016
very good experience! very easy to talk to.
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Response from John Barker's Two Rivers Ford:

Paul, thanks for the kind words and your patronage.
Apr 19, 2016
The dealer has contacted me about 4 times, letting me know where the vehicle is located and who I need to contact. Excellent!
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Response from John Barker's Two Rivers Ford:

Michael, glad we met your expectations.  Thank you for your business
Jan 19, 2016
DEMA11
Quick response time, easy to deal with, transaction smooth. Great prices. Would refer others to this dealer.
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Response from John Barker's Two Rivers Ford:

Thanks for the referrals, it is the biggest compliment we can get!!!!
Nov 1, 2015
I called the dealer, not sure what the salesman name was When I asked is that your final price, he said yes. Come on there has to be some negotiation! I have cash! Typical how women are treated in the auto industry,
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Mar 6, 2015
The salesman, Jim, was nice to work with. We could not come to an agreement on my trade in value, so a deal was not made to purchase from them.
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Old Dealer Reviews

Feb 9, 2013
These folks found what I wanted very quickly. They were a pleasure to work with, specifically Tom Rainey. I highly recommend them.
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Mar 13, 2011
Ridiculous offer for my trade in and ridiculously high price on used Transit Connect. Wasted my time.
Is this review helpful? Yes | No

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