John Amato Nissan

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5200 N Port Washington Rd, Milwaukee, WI 53217
Map & Directions

Sales: (414) 219-0867

Service: (888) 616-6334

Today 9:00am - 5:00pm
(Closed Now)
show business hours
Mar 10, 2016
hippiechik23
I had the worst car buying experience at Amato Hyundai in Milwaukee. I ended up at John Amato Hyundai in Milwaukee because the car had been misrepresented in all the ads as Hyundai Certified and through direct questioning I learned it was not. It had to be certified at their Hyundai dealership rather than at the Amato Nissan that advertised the car on Car Gurus and other sites. After being promised that everything was good and the salesman would meet me at the Hyundai dealership (he never came) I went with a certified check in hand (an hour and a half drive from my home) and found a car with 2 big scratches, one with some rust (i was told here were no scratches, etc) and no car mats (also told it had mats). When I asked for the scratches to be buffed and touched up and for mats I was given the run around (basically ignored for almost 2 hours) until they finally 'found' some mats, that they told me they didn't have and that I should buy because they were 'cheap', and they buffed out the scratches (I think it took 5 minutes to buff it), but they did not have the paint. It's being ordered. I was then told the second set of keys with remote fob was at the Nissan Dealership in Glendale and no one could bring them to me and I could go get them. I drove all the way there to be told they did not have the keys and the Hyundai dealership should have made them for me when I was there. Monday and Tuesday I made 5 phone calls to both stores, finally told Tuesday evening by JR that the keys would be fed exed. Well I'm still waiting. Frankly I am concerned whether the certification was ever done, if I will get the keys or the paint. They got my money in full. If you are wondering why I did not speak to management, that was who I was dealing with: I primarily dealt with JR Amato, who I am assuming is the owner or owners son (he introduced himself as 'JR' the manger and did not know his last name was Amato until I got an email thanking me for my business). As far as I can tell he is dishonest and has no qualms with throwing his staff under the bus saying they weren't being honest and unprofessional. I hope the car has more integrity than the Amato dealership... I should have walked, but my son had driven for over 2 hours from college to get the car.
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Mar 22, 2015
Inattentive to me when I sat at a desk for 20 minutes waiting for someone that wasn't there. Salesman was nervous and didn't know to much about the car. He would have to check the book. Told me things I explained I already knew about the vehicle.
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Old Dealer Reviews

Mar 27, 2014
This dealership is so careless, no body was available when I was at the place, they also advertise the wrong info on website. Never give business to this people who don't care about customers.
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Dec 19, 2013
They were initially very responsive. I wish I would have know that the internet pricing was "as low as they could go and really not negotiable". The people were overall friendly and I got a fair deal in the end.
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Sep 28, 2013
They contacted me and I had nice talk with them and I told them what I was planning on doing with my old car and they were OK with the way I was going about things
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