Jim Schmidt Ford Incorporated

Terri called us and answered all questions. Was excellent in dealing with information regarding the truck.

Quick response and great selection

contacted about this truck but bought a different one :)

The salesman was very rude. Once I told him I was an out of state buyer he wanted nothing to do with selling me the pickup.

They sent one email and said they would get back with me and never did. I purchased a truck elsewhere

Excellent experience!

Very responsive

Cordial, and answered my question.

Very nice experience

The service here was great and everyone was very helpful. They had great vehicles at good prices. While I did not buy from here due to an incredible deal at another dealership, I have them on my short list of places for a future purchases. It would be worth the three hour drive from Cincinnati. While buying here is highly recommended, I would not recommend trying to trade in your vehicle since that was a low ball price from my experience.

They got right with me. Also,They have kept me informed on prices etc.

Great experience dealing with Curt at Jim Schmidt. He is not pushy or shady like majority of dealers i have had the misfortune of interacting with. I will not hesitiate to call him first when i need to replace our other vehicle. Price was lowest around as well! Dealer made buying experience very easy and for once i don't have that sinking feeling of getting ripped off. Will definitely recommend them to my friends and family.

Dealership was very responsive. Our salesman, Noah Yoder was very helpful and could answer all of our questions.

This is a great dealer to work with! this is the 4th vehicle that We have bought in10 years and this is the only time that the Sales Manager had come out and sat in the car with us to make sure we were comfortable with the options and setting of the car.

Great! We bought a car, everyone was extremely friendly! We also had 2 young children with us. Very kid friendly enviroment!

A.J. was very accommodating even though we were 555 miles apart. The dealership had a very nice truck but I couldn't make it there before it was sold to someone else. A+ on communication, would use them again if they find my truck.

Got back to me very quickly. Even sent me pictures. But it was not what I was looking for.

The dealer was quick to respond.

They where great very honest and up front with you. I was 2 hours away called he answers the phone Before they opened. When we got there I had my wife and 3 daughters very quick to get the vehicle and let us drive it. I have recommended them and I will probably buy my next vehicle from here. Thank you for great service.

Curt Graves was wonderful and extremely helpful. I bought the car and they have done everything I needed to accommodate me with my purchase. Thank you and I highly recommend anyone purchasing a vehicle from them.

Contacted the dealer, spoke with Curt who held the vehicle for us as we were an hour away. Curt had the vehicle ready to test drive and answered all our questions. The vehicle was spotless and had the "new car smell". Even answered questions about other vehicles we had looked at from other dealers and gave a fair assessment.. Walked us through the features of the vehicle and the financing available. Needless to say, we purchased a vehicle here because of the courteous, informed Salesman. No pressure to buy as the vehicles are priced to move. I would buy here again and recommend this dealership.

Good experience

Replied quickly and followed up repeatedly. I purchased from Schmidt Ford even when it was an 1 1/2 hour drive from home.

The dealer sales person texted me within a half hour. Because I knew what I wanted to look at , I I drove it, i liked it, i bought it.

Dealer was professional and very easy to work with. Would highly recommend them.

Was very responsive but didn't have what I wanted.

Very respectful and responsed courteously.

They called back a couple of days after I made an online offer to tell me the vehicle was not available.

They worked to find rt truck, kept in contact but not bothersome. I I found my truck at another dealer but these folks tried.

answered all questions I had

Great experience! Nick was easy to work with, I wouldn't hesitate to purchase through them again.

Asked three times via e-mail for photos of interior due to living approx 80 miles away. They never responded, however they continued to send me price updates so I know that had not sold vehicle

Dealt with Rick Thiel. Good person to deal with, straightforward, honest and tactful. Dealership had a good price and great product.

Great Dealers!!! Thanks!

very positive experience, treat with respect, no pushing, honest , flexible, very informative, highly recommended.

Sadly, I do not remember the name of the man who contacted me but he had excellent knowledge about the Edge that I called about. Although he reached out to me several times, I purchased a car from a local dealer.

I was introduced to Jim Schmidt Ford through Car GuRu. I made an internet inquiry and they responded immediately. I am still currently in process of gathering information on multiple vehicles and they have been very helpful, Rick had sent me additional pics as it's a bit of a drive from where I live. The vehicle I was interested in sold and at this time they have nothing that fits my criteria but I would recommend this dealer in the future.

Quick- efficient , good so far -bought car yesterday

They notified me of several price reductions and I ended up buying a mustang. We're very easy to work with.

They responded promptly to my Internet inquiry; however, it sold before I could make it to the dealership. I was told, after the fact, "Our inventory usually goes fast." I wish I would have been told this from the start. My loss.

Jim Schmidt Ford of Hicksville,OH contacted me promptly and had the vehicle on the lot with the features I was looking for. I had to expand my search a little further than I would have liked but ended up purchasing and a price that was fair. Being from SE Michigan it was a bit of a drive but worth it. Rick Thiel was very helpful and small town friendly. I drove in on a Saturday morning to test drive and ended up driving home with my new F150 SuperCrew at a price I couldn't touch in my area. They price their vehicles to sell, as they state on line. They have a Canadian connection which allows them to pick these vehicles up at a discount and pass them along to us. If I had one small complaint, and I hesitate to call it a complaint, it would be that the truck was a little lacking in detailing coming from the auction. They missed a couple of small cracks in the rear signal plastic but discounted the purchase price when I brought it up. No haggling required. I've had it a week so far and love it. Quality product and great experience with Rick and the rest of staff at Jim Schmidt. I would recommend the trip down to Ohio to purchase a used vehicle. And to all you Ohio folks please go easy on my Wolverines in the future....... Go Blue!

AJ tried his best to find me the right truck. He followed through and responded quickly.

They contacted me right away. Let me know about all of the extras

Great experience! Nick Karris was awesome to work with!

Very cordial and informative. Not pushy. Will consider them at next purchase time.

Overall good

Easy to deal with. Great experience

Drove 81 miles, truck not in the condition I thought it would be. Did not buy from them.

Great dealership to work with. Drove three hours one way to do business with them and would be happy to do it again in the future. My salesman, Taylor Brown, made this one of the easiest and satisfying vehicle purchase I've ever made.

Very happy with Jim Schmidt Ford.

got great follow up

Dealer contacted me and the information given seem to fit what I was looking for so far. Have kept contact thru e-mails and now I plan to give a test drive. Nick Karris has been the sales contact person. No pressure and is willing to make even a better deal.

Great customer service.

Good response. . . very helpful with answers to my inquiries.

Did not buy yet, but great follow up from the dealer.

He seemed good. We just couldn't get together on a price.

fast response but did not have what I was looking for.

Dealer responded immediately, but truck was already sold. Still on the Car Gurus site today!

Great customer service experience.

Great people, treat you like family and they get a deal done while saving you money. Would not buy from anyone else ever again, Jim Schmidt is the best around period.

Great people to work with, very helpful and friendly.

Quick response and even with it being sold they tried to help me find something similar.

Quick to respond and good on following up.

Didn't buy this car but because of the service. I have purchased another. 2nd one in a month. See Nick K!!!!

The car I originally called about sold before I could arrive, salesman said tell me what you are looking for and found one within an hour if it coming to their lot. Went out and purchased it that night. Everyone was honest and straightforward in our dealings.