Jim Schmidt Ford Incorporated

Replied quickly and followed up repeatedly. I purchased from Schmidt Ford even when it was an 1 1/2 hour drive from home.

The dealer sales person texted me within a half hour. Because I knew what I wanted to look at , I I drove it, i liked it, i bought it.

Dealer was professional and very easy to work with. Would highly recommend them.

Was very responsive but didn't have what I wanted.

Very respectful and responsed courteously.

They called back a couple of days after I made an online offer to tell me the vehicle was not available.

They worked to find rt truck, kept in contact but not bothersome. I I found my truck at another dealer but these folks tried.

answered all questions I had

Great experience! Nick was easy to work with, I wouldn't hesitate to purchase through them again.

Asked three times via e-mail for photos of interior due to living approx 80 miles away. They never responded, however they continued to send me price updates so I know that had not sold vehicle

Dealt with Rick Thiel. Good person to deal with, straightforward, honest and tactful. Dealership had a good price and great product.

Great Dealers!!! Thanks!

very positive experience, treat with respect, no pushing, honest , flexible, very informative, highly recommended.

Sadly, I do not remember the name of the man who contacted me but he had excellent knowledge about the Edge that I called about. Although he reached out to me several times, I purchased a car from a local dealer.

I was introduced to Jim Schmidt Ford through Car GuRu. I made an internet inquiry and they responded immediately. I am still currently in process of gathering information on multiple vehicles and they have been very helpful, Rick had sent me additional pics as it's a bit of a drive from where I live. The vehicle I was interested in sold and at this time they have nothing that fits my criteria but I would recommend this dealer in the future.

Quick- efficient , good so far -bought car yesterday

They notified me of several price reductions and I ended up buying a mustang. We're very easy to work with.

They responded promptly to my Internet inquiry; however, it sold before I could make it to the dealership. I was told, after the fact, "Our inventory usually goes fast." I wish I would have been told this from the start. My loss.

Jim Schmidt Ford of Hicksville,OH contacted me promptly and had the vehicle on the lot with the features I was looking for. I had to expand my search a little further than I would have liked but ended up purchasing and a price that was fair. Being from SE Michigan it was a bit of a drive but worth it. Rick Thiel was very helpful and small town friendly. I drove in on a Saturday morning to test drive and ended up driving home with my new F150 SuperCrew at a price I couldn't touch in my area. They price their vehicles to sell, as they state on line. They have a Canadian connection which allows them to pick these vehicles up at a discount and pass them along to us. If I had one small complaint, and I hesitate to call it a complaint, it would be that the truck was a little lacking in detailing coming from the auction. They missed a couple of small cracks in the rear signal plastic but discounted the purchase price when I brought it up. No haggling required. I've had it a week so far and love it. Quality product and great experience with Rick and the rest of staff at Jim Schmidt. I would recommend the trip down to Ohio to purchase a used vehicle. And to all you Ohio folks please go easy on my Wolverines in the future....... Go Blue!

AJ tried his best to find me the right truck. He followed through and responded quickly.

They contacted me right away. Let me know about all of the extras

Great experience! Nick Karris was awesome to work with!

Very cordial and informative. Not pushy. Will consider them at next purchase time.

Overall good

Easy to deal with. Great experience

Drove 81 miles, truck not in the condition I thought it would be. Did not buy from them.

Great dealership to work with. Drove three hours one way to do business with them and would be happy to do it again in the future. My salesman, Taylor Brown, made this one of the easiest and satisfying vehicle purchase I've ever made.

Very happy with Jim Schmidt Ford.

got great follow up

Dealer contacted me and the information given seem to fit what I was looking for so far. Have kept contact thru e-mails and now I plan to give a test drive. Nick Karris has been the sales contact person. No pressure and is willing to make even a better deal.

Great customer service.

Good response. . . very helpful with answers to my inquiries.

Did not buy yet, but great follow up from the dealer.

He seemed good. We just couldn't get together on a price.

fast response but did not have what I was looking for.

Dealer responded immediately, but truck was already sold. Still on the Car Gurus site today!

Great customer service experience.

Great people, treat you like family and they get a deal done while saving you money. Would not buy from anyone else ever again, Jim Schmidt is the best around period.

Great people to work with, very helpful and friendly.

Quick response and even with it being sold they tried to help me find something similar.

Quick to respond and good on following up.

Didn't buy this car but because of the service. I have purchased another. 2nd one in a month. See Nick K!!!!

The car I originally called about sold before I could arrive, salesman said tell me what you are looking for and found one within an hour if it coming to their lot. Went out and purchased it that night. Everyone was honest and straightforward in our dealings.

Terry did a great job. Responded right away and got me the best deal that was to be had. I have been slow in getting the funds in to consumate the deal and they continue to work with me. So I give Terry and Schmidt an A+ grade. JJC

We purchased this automobile

After a 4 hr. drive salesman was very misleading, vehicle was in bad shape, and would not bargain. Will NEVER HAVE ANYTHING to do with scam artist EVER!!!!!!!!

Great dealership. Friendly and not too pushy.

Love them! They were extremely nice and not pushy at all.. And got an incredible deal!

Salesman was helpful and I got a fair deal

They are good to work with

good

Was real pleasant to deal with no pressure was in and out within couple hours after looking over truck test drive and sign paperwork

Responded within one business day, answered all questions promptly. We were able to reach an agreed price and dealer was willing to hold vehicle until shipping could be arranged. Offered to arrange transport and also to pick me up at airport if I choose to fly in and drive it home. I would recommend this dealer and specifically the sales associate I dealt with, Terry A.

Great

Even though we bought our vehicle from another dealership, they contacted us right away and did follow through.

They have continued to keep me in touch on new listings. Very nice to speak to on the phone.

Very helpful over the phone.

Responded and courteous

Terry did a great job. Found the car we were looking for and made the deal. Would go see here again

My wife and I visited Jim Schmidt Ford both on the internet and at their dealership recently. We were treated very well with what kind of vehicle we were looking for , price , and with No pressure to buy. We found a good used vehicle there that satisfied our needs and purchased it from Noah Yoder.

Had sold vehicle, did call to let me know.

Best customer service so far ...

My experience was very good! Friendly and easy to work with.

Excellent communications. Great effort put forth toward working with customer. Up front and honest!

Worked with "Taylor" a couple of different times. Very personable and a asset to your team....

The photos on the site are not a good representation of the product. There was a large amount of surface rust that I feel was photographed to hide the flaws. The other truck had a large dent on the corner that when I look at it now knowing it is there it is hard to determine.

i'm very happy with the deal I got with Jim Schmidt Ford. My salesman Rick was outstanding, very knowledgeable, and helpful through the whole progess. It was the best car purchase experience I have ever had.

The dealer had the cars we were interested in , ready and waiting for a test drive. We purchased the car then and there. Thanks for the great experience.

Got back with me quickly.

Very Excellent

They where very helpful, and they made it easy to do business there.

Very helpful

They were very helpful in giving me the info I needed.

terry was awesome. Went way out of her way to help us get into the vehicle we wanted. Even stayed past closing time to show us the vehicle and finish the deal. would buy from them again as long as terry was the saleswoman.

Dealership has been very good about communicating. Haven't bought a car but I'm pleased with the responses.

The Best!

I had a good experience and got a great car at a great price.

customer service was excellent, very friendly. the automobile on the other hand wasn't detailed. Overall condition was poor for the over hour drive it took. plus the car had been on the lot for over a 100 days. the dealership had ample notice prior to our arrival.

The dealer keeps in touch, and is very helpful.

Wow Over and above service for the sell. Thanks Rick!!!

dealer responded quickly car was sold before i could go look at

price was great!!!!

Was a great experience, very efficient, Definitely would use this dealership again

Was shown different vehicle yet misinformed on maintence

Noah is great to work with

Good experience

very helpful

fair

prompt reply to my inquiry

The salesman was very nice and they treat you very well at the dealership. No high pressure.

They were helpful

Terry, our saleslady, was wonderful. Very helpful and she also respected the fact I asked to communicate via text or email as opposed to phone calls. Didn't end up buying a car there yet, but likely to go there again, and/or recommend her/the dealership, to others.We had excellent and prompt service

Chip Baker responded well each time I emailed him. Very good person to buy from. He made the buy a good experience. Jim

seems like honest people and fair prices