Jim Norton Toyota

Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A
Car, Presidents Award, Parts Center, Fleet T.E.D. Dealer, Toyota Certified
Used Vehicles, Toyota Tire Center

9809 South Memorial Drive
Tulsa, OK 74133

Sales: (918) 992-7350

Service: (888) 331-7115

Today 9:00 AM - 9:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/02/15/09/02/2015_chevrolet_silverado_1500-pic-4510868344057863122-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Tulsa, OK 74133

Great Deal
$3,825 BELOW
CarGurus IMV of $31,890

Price: $28,065

Mileage: 31,548

Location: Tulsa, OK 74133

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $28,065, 31,548 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/09/02/2015_lexus_is_350-pic-7353575150854177448-152x114.jpeg

2015 Lexus IS 350 AWD Used Cars in Tulsa, OK 74133

Great Deal
$3,028 BELOW
CarGurus IMV of $29,541

Price: $26,513

Mileage: 50,861

Location: Tulsa, OK 74133

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Matador Red Mica Description: Used 2015 Lexus IS 350 AWD for sale - $26,513, 50,861 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/09/02/2014_toyota_avalon-pic-907268949953836656-152x114.jpeg

2014 Toyota Avalon XLE Touring Used Cars in Tulsa, OK 74133

Great Deal
$2,006 BELOW
CarGurus IMV of $19,356

Price: $17,350

Mileage: 50,667

Location: Tulsa, OK 74133

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ooh La La Rouge Mica Description: Used 2014 Toyota Avalon XLE Touring for sale - $17,350, 50,667 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/02/15/10/17/2017_toyota_camry-pic-1645254970032875313-152x114.jpeg

2017 Toyota Camry SE Used Cars in Tulsa, OK 74133

Great Deal
$1,898 BELOW
CarGurus IMV of $18,875

Price: $16,977

Mileage: 21,361

Location: Tulsa, OK 74133

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Predawn Gray Mica Description: Used 2017 Toyota Camry SE for sale - $16,977, 21,361 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/09/02/2017_toyota_corolla-pic-4242441785320334132-152x114.jpeg

2017 Toyota Corolla LE Eco Used Cars in Tulsa, OK 74133

Great Deal
$1,789 BELOW
CarGurus IMV of $18,732

Price: $16,943

Mileage: 5,002

Location: Tulsa, OK 74133

Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Blizzard Pearl Description: Used 2017 Toyota Corolla LE Eco for sale - $16,943, 5,002 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/02/16/00/57/2013_toyota_tundra-pic-7943767459431909901-152x114.jpeg

2013 Toyota Tundra Grade CrewMax 5.7L FFV 4WD Used Cars in Tulsa, OK 74133

Great Deal
$2,285 BELOW
CarGurus IMV of $30,013

Price: $27,728

Mileage: 55,379

Location: Tulsa, OK 74133

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2013 Toyota Tundra Grade CrewMax 5.7L FFV 4WD for sale - $27,728, 55,379 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/02/15/09/02/2017_chevrolet_equinox-pic-736812017095786760-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in Tulsa, OK 74133

Good Deal
$2,189 BELOW
CarGurus IMV of $20,580

Price: $18,391

Mileage: 19,425

Location: Tulsa, OK 74133

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2017 Chevrolet Equinox LT FWD for sale - $18,391, 19,425 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/02/15/12/45/2013_jeep_wrangler_unlimited-pic-6089042832223165093-152x114.jpeg

2013 Jeep Wrangler Unlimited Sahara 4WD Used Cars in Tulsa, OK 74133

Good Deal
$2,602 BELOW
CarGurus IMV of $28,213

Price: $25,611

Mileage: 63,118

Location: Tulsa, OK 74133

Average time on market: 42 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Anvil Clear Coat Description: Used 2013 Jeep Wrangler Unlimited Sahara 4WD for sale - $25,611, 63,118 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/11/14/2016_toyota_rav4_hybrid-pic-871642678889545951-152x114.jpeg

2016 Toyota RAV4 Hybrid XLE AWD Used Cars in Tulsa, OK 74133

Good Deal
$1,661 BELOW
CarGurus IMV of $26,528

Price: $24,867

Mileage: 3,364

Location: Tulsa, OK 74133

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Super White Description: Used 2016 Toyota RAV4 Hybrid XLE AWD for sale - $24,867, 3,364 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/12/49/2016_toyota_sienna-pic-2267201362282789751-152x114.jpeg

2016 Toyota Sienna Limited 7-Passenger Used Cars in Tulsa, OK 74133

Good Deal
$3,914 BELOW
CarGurus IMV of $38,186

Price: $34,272

Mileage: 7,009

Location: Tulsa, OK 74133

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Creme Brulee Mica Description: Used 2016 Toyota Sienna Limited 7-Passenger for sale - $34,272, 7,009 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/09/02/2015_subaru_forester-pic-7627836962889116875-152x114.jpeg

2015 Subaru Forester 2.5i Touring Used Cars in Tulsa, OK 74133

Good Deal
$1,988 BELOW
CarGurus IMV of $19,218

Price: $17,230

Mileage: 69,574

Location: Tulsa, OK 74133

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Quartz Blue Pearl Description: Used 2015 Subaru Forester 2.5i Touring for sale - $17,230, 69,574 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/15/09/02/2011_chevrolet_silverado_1500-pic-7924052492744262507-152x114.jpeg

2011 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Tulsa, OK 74133

Good Deal
$2,128 BELOW
CarGurus IMV of $17,609

Price: $15,481

Mileage: 127,257

Location: Tulsa, OK 74133

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sheer Silver Metallic Description: Used 2011 Chevrolet Silverado 1500 LT Crew Cab for sale - $15,481, 127,257 miles with Steel Wheels, Bluetooth, Suspension Package
https://static.cargurus.com/images/forsale/2018/02/15/09/24/2016_toyota_avalon-pic-8724012917758849402-152x114.jpeg

2016 Toyota Avalon XLE Used Cars in Tulsa, OK 74133

Good Deal
$1,682 BELOW
CarGurus IMV of $23,670

Price: $21,988

Mileage: 19,805

Location: Tulsa, OK 74133

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Midnight Black Metallic Description: Used 2016 Toyota Avalon XLE for sale - $21,988, 19,805 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2017 Toyota RAV4 SE Used Cars in Tulsa, OK 74133

Good Deal
$2,138 BELOW
CarGurus IMV of $26,515

Price: $24,377

Mileage: 13,828

Location: Tulsa, OK 74133

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Super White Description: Used 2017 Toyota RAV4 SE for sale - $24,377, 13,828 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/02/15/10/17/2017_nissan_sentra-pic-6715988092378325336-152x114.jpeg

2017 Nissan Sentra S Used Cars in Tulsa, OK 74133

Good Deal
$1,456 BELOW
CarGurus IMV of $13,922

Price: $12,466

Mileage: 19,156

Location: Tulsa, OK 74133

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Fresh Powder Description: Used 2017 Nissan Sentra S for sale - $12,466, 19,156 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 17, 2018
Prompt & courteous assistance in providing information.
Is this review helpful? Yes | No
Feb 13, 2018
This dealership responded promptly; however, we found a similar competitive vehicle at a more reasonable price much closer to home.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to leave this review, Tracey. Please don't hesitate to let us know if you have any automotive needs in the future, as we are always here to help.
Sincerely,
Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Feb 1, 2018
Called back almost immediately. Very polite.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the great review. I'm glad to hear that our team provided friendly and prompt service. Feel free to let us know if you need any automotive assistance in the future.
Best,
Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Jan 23, 2018
Amaxing people
Is this review helpful? Yes | No
Response from current dealership owner:
We appreciate the wonderful rating, Matthew. Let us know if we can help with anything else in the future.
Best,
Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Jan 22, 2018
Friendly staff. They listened to my concern, took time to gamiliarize me with the car. Very positive experience.
Is this review helpful? Yes | No
Response from current dealership owner:
Caroyl, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Jim Norton Toyota.
Best,
Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Dec 7, 2017
great
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the perfect rating, Larry! I'm happy to hear that you had a great experience at Jim Norton Toyota! Feel free to let us know if you have any questions.
Best,
Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Dec 7, 2017
Awesome friendly Dealership.
Is this review helpful? Yes | No
Response from current dealership owner:
We appreciate the great review! Our entire team is passionate about providing helpful and friendly service to each and every guest. We look forward to seeing you again.
Best,
Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Nov 16, 2017
woodyjeepduncan
So far so good - just gathering info and they have been very responsive.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you so much for taking the time to share your feedback! Please let us know if you need anything. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Sep 28, 2017
Blessings2you
I usually ask specific questions in the "contact" section - but when I'm contacted (as I was from Jim Norton's Toyota), the actual questions aren't answered. Rather, a generic response is rec'd. "When can we schedule you to come out for a test drive?" is a standard response. It's average - so I gave it an average score. Just sayin'.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Aug 24, 2017
jkwalton
Did my homework, called the dealer and made a deal over the phone that I thought was very fair. Deal was agreed to after I checked the car out in person and drove it. No pressure and it was the best car buying experience I have ever had.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. Congratulations on your vehicle purchase! Please reach out if you need anything. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Aug 6, 2017
I was not happy with this dealership. The girl on the phone was nice and gave me the name of a sales person to ask for. When I arrived they could not find him so another man attempted to help me. He was asking my boyfriend for his name and shaking his hand and acting like he was the one trying to purchase a vehicle. I explained to him that I was the one looking for the vehicle and prepared to purchase a vehicle. He told me that the vehicle I was wanting was already sold and kept trying to encourage me to buy a different vehicle that I was not interested in. I ended up just getting up and walking out.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Rhonda - Customer service and satisfaction are always our highest priority, so we'd like to discuss this with you further when you have a moment.  Please reach out to me or our General Sales Manager, Steve Massey, at 918-250-6888.  Thank you for your time, Rhonda!  Laura Morse
Jul 12, 2017
This was the best car buying experience I have ever had! I submitted my interest in a car, online, and the dealership responded within 30 minutes. When I arrived I was taken care of by Mitch McCurdy. He was extremely helpful, applied no pressure at all and did exactly what he told me he would do. I would recommend him and the dealership to anyone.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Don, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Jun 8, 2017
40
did not purchase vehicle, but it was because my existing Xb was not totaled by the insurance company. Would deal with these folks any time
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for this amazing review, Harry! We really appreciate your business. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Jun 5, 2017
Gmoralesffs
Recvd response quickly and follow up email was sent by rep with more info on veh and inventory... veh ddnt hv towing package but rcvd great service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for this amazing review! Please reach out if you need anything. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Apr 22, 2017
Quick response to my call, and follow up.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 24, 2017
Only contact was through e-mail. Pleasant but never had all the options we wanted in a price range we could work with. Kept trying to switch us to a new car although that was not what we wanted.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for sharing your feedback, Fenner. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you.

Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

Jan 2, 2017
Excellent service and knowledgeable salespeople.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for this excellent rating and review! Best regards, Laura Morse, eCommerce Manager, Jim Norton Toyota
Oct 18, 2016
Great experience, informative, professional sales staff, and great deal!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We're so glad to hear that Ray - thank you for sharing your experience and for the 5-stars!  Laura Morse, eCommerce Manager, Jim Norton Toyota
Aug 2, 2016
great called in a timly mater
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for the 5-star review and super comment Marvin!  Much appreciated!  Laura Morse, eCommerce Manager, Jim Norton Toyota
Jul 19, 2016
Prompt response, pleasant to talk with and answered all my questions.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Reed - thanks so much for the five stars - we are honored and look forward to helping you again in the future. - Laura Morse, eCommerce Manager
Jun 8, 2016
Went great. Car was a smoking car so it smelled like smoke. Otherwise I would of bought it. Jim the salesman was great.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for your feedback Terry!  We typically add about 50 vehicles to our inventory every week, so please be sure to check back with us in a few days.  Laura Morse, e-Commerce Manager, Jim Norton Toyota
Apr 20, 2016
Responded quickly. Nice
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks so much Debera, we appreciate your feedback!  Have a wonderful evening! - Laura Morse, eCommerce Manager, Jim Norton Toyota
Apr 13, 2016
talked to sales person. answered my questions promptly
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks Duane!  If we can help answer any more questions, give us a call at 918-250-6888.  - Laura Morse, e-Commerce Manager
Apr 11, 2016
Too expensive
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We always try to price our vehicles and services very competitively to the market.  Please feel free to reach out to me if we can be of further assistance.  Laura Morse, eCommerce Manager, Jim Norton Toyota  918-317-7243 or laura_morse@jimnortontoyota.com
Apr 9, 2016
Very good experience. Courteous sales and financial personnel.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Ronda - thank you for your business and the 5-star review! :))

Laura Morse, eCommerce Manager, Jim Norton Toyota
Apr 4, 2016
Awesome experience buying my 2015 MX-5. Very professional from start to finish. ALWAYS! responded to all phone calls and questions FAST! To date, the best car buying experience I had from a Dealer BAR NON! Since I was out of state and bought the car sight unseen, Richard took pics for me, looked the car for over for me giving me all the details. He did not try to BS me either, LOVE, LOVE, LOVE THAT! Richard even sent me video of the car when it was driving up on the truck to come to me. I would tell everyone to buy from Jim Norton Toyota!!!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much, we're so glad that Richard provided you with awesome service!  Let us know if there's ever anything else you need.  Laura Morse, eCommerce Manager, Jim Norton Toyota
Mar 28, 2016
Responded quickly and was able to work with them over the net. Didn't buy the car but will contact them on next purchase.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Mike - Sorry we weren't able to earn your business - but thank you for giving us the opportunity.  If there's anything we can do to change your mind, please do not hesitate to contact us!  Laura Morse, eCommerce Manager, Jim Norton Toyota
Mar 11, 2016
Did not have docs. on a vehicle that had been in a accident and repaired.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to write in Thomas. All of our pre-owned vehicles come with a CarFax report, so would be highly unusual.  Would you mind contacting me at 918-317-7243 or laura_morse@jimnortontoyota.com so I can get the details and research on our end please?  Thanks in advance - Laura Morse, eCommerce Manager, Jim Norton Toyota
Mar 4, 2016
pmsummer
5
Prompt response.
Is this review helpful? Yes | No
Response from current dealership owner:
Glad we were able to help! Have a great day and thanks for the review!

Laura Morse
eCommerce Manager
laura_morse@jimnortontoyota.com
(918) 317-7243
Read 24 old reviews
Feb 17, 2016
Helpful!
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks so much for the stars Roger! :))

Laura Morse
laura_morse@jimnortontoyota.com
(918) 317-7243
Feb 8, 2016
Very helpful
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Max & thanks so much for your review!  I'm glad we were able to be of assistance. If we can be of service again in the future, please let us know! - Laura Morse, eCommerce Manager
Feb 4, 2016
professional, organized, courteous
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for sharing your experience James, we greatly appreciate it!
Laura Morse, e-Commerce Manager
Jan 10, 2016
Have communicated, doesn't have specific vehicle (color), will consider them if another deal doesn't go through.
Is this review helpful? Yes | No
Dec 26, 2015
Excellent!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback John, much appreciated!  Happy New Year to you & yours!

Laura Morse
laura_morse@jimnortontoyota.com
(918) 317-7243
Nov 9, 2015
Very helpful and nice. Willing to work with me on the price.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you very much for your feedback RaLena!  I'm glad our team was able to assist you.  Please let us know if we can ever be of service again in the future!

Laura Morse
laura_morse@jimnortontoyota.com
(918) 317-7243
Nov 3, 2015
5-star!!. I traded for a 2005 Avalon which had not yet been listed. My experience with Jim Norton Toyota was excellent, thanks to sales rep. Robert Blocker and the rest of the staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi George - Thanks for sharing your experience!  Robert Blocker has been with us for many years and he has many loyal customers who enjoy working with him as well!  Enjoy your Avalon and let us know if you need anything.

Laura Morse
laura_morse@jimnortontoyota.com
(918) 317-7243
Oct 8, 2015
Wonderful!!!
Is this review helpful? Yes | No
Aug 28, 2015
mway
25
Incredible staff! No pressure to purchase and even the finance department was great!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2015
I saw the add for the 06 Tundra on the internet and the response from Richard in the used car sales was great. I drove the truck to my wife's employer to let her see it. We were both pleased with the truck. The sales transaction went very smooth and we closed the deal in short time. Thank you Jim Norton for a wonderful dealership.
Is this review helpful? Yes | No
May 25, 2015
Great experience with Jim Norton. Robert Blocker was our salesman and got us a great price on a 2014 Corolla.
Is this review helpful? Yes | No
May 22, 2015
I made contact and I bought the mazda miata I was looking at and now I wish I hadn't,, the salesman DID NOT tell me that it had hail damage that had been repaired ,my wife took it to our body repairman for a scrape on the bumper,I was ok with that,but later when we picked up the car the body man told me of this problem ( hail damage),if I had known this I WOULD NOT have bought the car . I called the dealer ,he told me that I bought the car AS IS so I am stuck ,SO thank you JIM NORTON TOYOTA used car sales,,YOU are a bunch of sorry people
Is this review helpful? Yes | No
May 6, 2015
Jim Norton Toyota has provided nothing but terrible customer service and bad business sense in managing the trade deal with me. They sell you on excellent trade values of new Toyota's, but with a '14 Tundra that has less than 10k miles on it, they are saying it has depreciated by over $10,000 dollars toward a trade. Even referred me to CarMax rather than making a mutually equitable deal. Very poor overall experience!!!
Is this review helpful? Yes | No
Response from current dealership owner:
Joe, I truly regret that we were unable to reach a mutually satisfactory agreement during your visit to Jim Norton Toyota. I assure you every member of our team wanted nothing more than to help you find the perfect vehicle and were disappointed when we were unable to do so. I invite you to reach out to me directly if you have any other questions or concerns that require our assistance. Thank you again for visiting Jim Norton Toyota.

Laura Morse
laura_morse@jimnortontoyota.com
(918) 317-7243
May 5, 2015
I did not make a purchase, my experience with Jim Norton Toyota was a good one. Great follow up, courteous and quick reply.
Is this review helpful? Yes | No
Response from current dealership owner:
Jerry, although you did not make a purchase here at Jim Norton Toyota, we are very happy to hear that you enjoyed your experience with our dealership. Thank you so much for these wonderful comments, your kind words will surely inspire our team.

Laura Morse
(918) 317-7243
laura_morse@jimnortontoyota.com
Apr 20, 2015
The response was quick and Tommy Leathers was very accommodating and knowledgeable. We purchased the vehicle in question on April 12th and traveled more than an hour, each way, to do it. We were happy to be greeted by someone who seemed to care about us as much as the sale. Thanks Tommy!
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks for your amazing review, Laurel. We're thrilled to have Tommy on our team and that he and the rest of our team could provide you with a memorable experience. If you ever need anything in the future, please don't hesitate to let us know. Thank you and take care!

Laura Morse
(918) 317-7243
laura_morse@jimnortontoyota.com
Apr 10, 2015
I've only shown interest in a car and I've been contacted by both a sales manager and the GM through e-mail to ensure my car buying experience goes well. So far, I enjoy the commitment to their customers
Is this review helpful? Yes | No
Response from current dealership owner:
Adam, we appreciate you being so kind as to write this review and share it with everyone here. We constantly strive to stand out from other dealers in terms of providing nothing but the highest level of service. If you have any further needs, do not hesitate to come back and see us here at Jim Norton Toyota!

Laura Morse
(918) 317-7243
laura_morse@jimnortontoyota.com
Mar 25, 2015
Salesman was so upfront about all cosmetic damage inside and outside the car. I didn't buy the car but, I was so impressed with how honest the car was represented.
Is this review helpful? Yes | No
Response from current dealership owner:
Donna, thank you for taking the time to share your review. We're glad that our team was able to provide you with such a great experience and we truly appreciate all of your kind words. If you ever need anything in the future, please don't hesitate to reach out to us. Thanks for visiting Jim Norton Toyota and take care!

Laura Morse
(918) 317-7243
laura_morse@jimnortontoyota.com
Feb 25, 2014
Very up front and helpful.i wish we could have got together on a deal but I was looking for a veh. With less miles.
Is this review helpful? Yes | No
Jul 6, 2013
They responded, but I got a better deal on a new not used truck.
Is this review helpful? Yes | No
Jun 30, 2013
Purchased 2012 Toyota Rav4 Sport V6 4WD & had excellent service.
Is this review helpful? Yes | No
Jun 20, 2013
Jim, responded to my email and I was able to tell him what we are looking for and he will be searching. I don't have to take time to search because he is doing it for me.
Is this review helpful? Yes | No
Mar 17, 2013
bickett
good
Is this review helpful? Yes | No
Sep 27, 2012
Very helpful in helping find a car
Is this review helpful? Yes | No
Apr 11, 2012
milesreach
5
Mayer was a nice salesmen. I did not buy a car there but I would return if I needed another car.
Is this review helpful? Yes | No

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