Jay Motor Group

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1856 County St
Attleboro, MA 02703

Sales: (508) 639-5402

Today 8:00 AM - 2:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 14, 2017
I went and signed up for a loan on Thursday. I called back on Friday and they said "their guy who does the loans wasn't in" then I never heard back from them. I guess she didn't want to sell the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

First, I want to apologize immediately if this situation with financing caused a bad experience.  It is never our intention to treat a customer poorly.  As was explained, our financing occurs through a third party bank and that does cause a delay sometimes which was extended due to the Veteran's Day holiday.  However, we had left a message on a voice mail as to the disposition of the application. Clearly, you did not receive it but we did not know that you had not received the message. Thank you for bringing to light a situation that we need to review our process on more closely so another cus
 More ...
Oct 8, 2017
beachbum2017
GREAT to work with! Good communications calling back to make sure i was pleased with the vehicle and JMG. Rachel was very helpful!
Is this review helpful? Yes | No

Response from Jay Motor Group:

Thank you for your kind words. JMG wants each and every customer to know that we truly do want people to be pleased with their purchase and that we as a staff communicate with all of our customers as much as possible to build the best buying experience that we can.
Oct 1, 2017
Thomas murphy
Actually purchased this truck dealer was very workable and upfront
Is this review helpful? Yes | No

Response from Jay Motor Group:

We are glad that you found the right truck and that you had a good experience. Thank you for your feedback.
Aug 27, 2017
Answered my question promptly
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

Thank you for the great review.  Jay Used Cars wants to help each customer as much as we can to ensure you are buying the best car for you.  We take every question seriously and want to share all the information that we can.
Aug 13, 2017
Stefjack091
This vehicle was already sold by the time we were in our way to look at it. Because the owners felt really bad, they said they would call us immediately after they went to an auction a few days later to let us know if they could find anything else that was similar to the car we were interested in. We did receive a call a few days later like promised, but by that time we already bought a vehicle. We were happy with their commitment to helping us out and would recommend this dealer to others
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

Thank you for your sharing your experience. Jay Motor Group is always committed to helping each individual customer find the vehicle that they truly will enjoy and feel great purchasing.  We are happy to know that at the end of your search you did find the best car for your needs and wants.  We want each customer to know that our goal is to help you through the experience - 100%.  
Jul 25, 2017
Great dealership 5 stars made me feel like family . no pressure at all .. made me feel relaxed car is awesome. bought my son the Impala and he loves it . dealer contacted me and always friendly and respectful.. thank you so much I even got my saleswoman a coffee she was so kind and professional and upfront again thank you for the great service 5Stars
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

We so appreciate that you purchased the Impala for your son and had such a good experience.  Thank you again for the coffee and for the kind words about the dealership.  We want all our customers to have a similar experience.
Jul 5, 2017
Timely response and professionalism attributes
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

Thank you so much for taking the time to write such a great review.  The feedback from our customers means everything to us and continues to guide us in our customer service.  Thank you.
Jun 11, 2017
Good dealership, they care about what they do and the prices are very fair. Recommend giving this place at least a look.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

We greatly appreciate your recommendation.  All of our customers mean a great deal to us and we want everyone to have a positive experience.
Apr 9, 2017
Excellent response and information provided.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

Thank you.  We appreciate the feedback very much!
Mar 21, 2017
Be careful with this dealer, they got mad when I took it to a mechanic to get it looked at, when I did there was several mechanically​ things wrong with the car including a bent rim on the inside and a code for EVAP which they just cleared the code. Be careful with these guys
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Jay Motor Group:

I apologize for the misunderstanding.  Any customer can take any car to a mechanic prior to purchase. That is why you were able to take a car to your mechanic.  Many clients schedule times for that aside from the test drive.  Sorry it did not work out with this car.
Feb 12, 2017
John Demakis
Jay Motor Group.... Fantastic people to deal with! They went above and beyond to get my truck ready! I highly recommend them to all & will look to them for my next vehicle!!!
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2017
MDX_10151
Prompt response
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2017
They told me about the car and I went to see it. I did not like car, but it was priced right.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 24, 2016
They reply fast and have great customer care.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2016
I didn't wind up buying one of the cars off of his lot, but the people I dealt with were only looking to put you in a car you really wanted. Overall, the car wasn't exactly what I was looking for, but the salesman was not pushy and just wanted you to have a good experience. Overall, I would recommend you go down and look at his cars.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 22, 2016
Very laid back and wants you to purchase the right car for you. They are not pushy and willing to negotiate
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2016
I was extremely pleased with Jay Motor Group. Very friendly and no-pressure sales.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2016
Great service, bought the car and very happy with it
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 12, 2016
They make car shopping fun! Great people. I would recommend them to anyone.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2016
Small lot, but I trust the cars.
Is this review helpful? Yes | No
Feb 13, 2016
A lot of confusion about what cars are, and are not, available Otherwise, very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 26, 2016
Great Experience, easy to deal with, very nice, bought the Saab 9-5 Wagon, great Deal!
Is this review helpful? Yes | No
Read 6 old reviews
Jun 11, 2015
Over priced and "not negotiable," his words.
Is this review helpful? Yes | No

Response from Jay Motor Group:

Phyliis,
Please forgive us for not being able to accommodate you in your search for a car in your price range. We do strive to provide the best product possible to our customers and have found that when we service the cars and put a warranty on them our customers understand that the value is there to justify prices being "non-negotiable". That being said, there have been instances when we have allowed some negotiation. If you would like to discuss that, we encourage you to give us a call for a detailed explanation. As far as our cars being overpriced, I am sorry that you feel that w
 More ...
May 31, 2015
Very satisfied customer.
Is this review helpful? Yes | No
Mar 30, 2015
awesome prices
Is this review helpful? Yes | No
Mar 11, 2015
They didn't get back to me but I called about a car; I was told it was a great car. I took a full personal day to get there, costing me about $30 in gas - got there and the car was rank with wet dog; water leaked from under the dashboard, the Check Engine light was on, the shifter hardly budged, it was incredibly loud - I was so angry! I called the manager and let him know how I ended up on the losing end all around. Super pissed off. OTOH, staff were very pleasant.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2014
Excellent!!
Is this review helpful? Yes | No
Aug 14, 2014
Car was already sold but show as still available.
Is this review helpful? Yes | No

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