Honda of Santa Fe

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

7511 Cerrillos Rd, Santa Fe, NM 87507

Sales: (505) 471-7007

Service: (855) 728-8789

Today 8:30am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 3, 2017
He was very courteous and helpful.
0 of 1 people found this review helpful.
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Dec 21, 2016
Absolute stereotypical used car dealer experience. Half truths, misinformation and deception to get me to drive 4hrs. to look at a used truck. They "never noticed" a fist size hole in the drivers seat that was also demolished on the plastic dangling side cover and had broken springs sticking out of the back of the seat? Didn't notice the broken tail light? Liked to wave all kinds of paper "documentation" stating "6 billion point" inspection service, which stated an oil change - yet I check the oil 25 minutes from the dealer and it's 2.5 qts. low! Oil totally black and burned. Also had to point out to them the TPMS light is on and they have no "idea" how to fix it? The thorough inspection also included a dying, corrosion covered battery that died after 2 days. Not once would the G.M. return my call to discuss my "experience". Do yourself a favor if you shop there........bring your own lube.
5 of 5 people found this review helpful.
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Nov 14, 2016
called once, but said they would call back about the car I inquired about, never did
2 of 2 people found this review helpful.
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Oct 17, 2016
My experience was excellent. My sales person was very professional. From the moment we arrived I felt I was in good hands. The sales person was not pushy, but was able to get me in the car at the price I wanted. Financing was a snap using my credit union in Abq. Overall experience was great. They were friendly, professional, knowledgable, and experienced .
1 of 2 people found this review helpful.
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Sep 21, 2016
Responded quickly with email.
0 of 1 people found this review helpful.
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Aug 26, 2016
Good communication and I'll be looking at dealer's offerings in another week.
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Mar 11, 2016
danielw58
Prompt professional response! Thank you!
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Nov 20, 2015
Both the sales rep and the dealership responded to my interest. I spoke to the sales rep who was very helpful and professional.
0 of 1 people found this review helpful.
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Sep 13, 2015
I will start from the begining. My wife and Son and I walked in the front door and no one met us. We stood in the Showroom for a minute or two and watched two Sales people talk. When they finished and one began walking away without saying hello or asking if we needed help(the other was seated at his desk) I asked him for help about a car I had seen on the internet. He said he would try to find someone for me, but that they were pretty busy that day. Once a sales person was found she was great(Jessica). She was very nice and polite and things went very smooth from that point on through the purchase of the vehicle. Since that time, actions from the dealer have been a little disappointing. We asked for help trying to reset a security code on the door of the vehicle and our second salesperson(Cody) said he would look into it. We also had a couple of itmes that were to be fixed when the parts that were ordered arrived. Four days after purchase, with no word from the dealer I called to ask if any info had been found on resetting the security code I was told the dealer did not know how to solve the problem. I was also told they would check on the status of the parts order and call me by the end of the day. No return call that day and or since(now 3 days later. So I am a little dissappointed with the service.
6 of 6 people found this review helpful.
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Sep 2, 2015
The personnel at Honda of Santa Fe really worked with us to find the car we needed. Very courteous and helpful.
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Aug 11, 2015
By the time the salesman contacted me the car had been sold.
2 of 3 people found this review helpful.
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Jun 15, 2015
teresajg
Contacted me immediately, test drove. Very professional, no pressure approach.
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May 21, 2015
Jessica Torres was very helpful and contacted me right away.
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May 21, 2015
Helpful, friendly.
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