Henna Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

8805 N I H 35
Austin, TX 78753

Sales: (512) 832-2308

Service: (512) 961-1218

Today 9:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 23, 2016
Alan contacted me and wasn't very friendly at all, nor did he read the comment I had left in the contact form. I saw in the description of the vehicle on your site that it had features (navigation and leather) that were not shown in any of the images either on Car Gurus or on the Henna Chevy website. I asked to see even cell phone photos of the car showing features as described before I drove 4 hours to see the car in person (I had assumed the photos posted were just stock since they showed cloth seats and no nav system and am not local to the dealership). He wrote back and said that that all photos were online and asked if I was confused on how to scroll through them. After several back-and-forth emails in terrible short handed grammar - which already did not make me feel confident in him or the dealership's professionalism - he finally concluded that somehow you (Car Gurus) had misrepresented his listing and added those features when the vehicle didn't have them. So it was a complete bust.
4 of 4 people found this review helpful.
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Feb 15, 2016
Alan Klug responded immediately and was a pleasure to work with
0 of 1 people found this review helpful.
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Feb 8, 2016
Quick contact and follow up.
0 of 1 people found this review helpful.
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Feb 3, 2016
Helpful and easy to work with
0 of 1 people found this review helpful.
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Jan 29, 2016
Pleasant and professional.
0 of 1 people found this review helpful.
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Jan 26, 2016
Al_Ayala
Sales person was courteous and helpful
0 of 1 people found this review helpful.
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Jan 15, 2016
Good
0 of 1 people found this review helpful.
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Dec 8, 2015
Absolutely the best worked very hard to get me into a vehichle
0 of 1 people found this review helpful.
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Dec 3, 2015
I tried to bargain with sales man when price was 17450 and he told me that was his bottom price next day I check the your website then the price was 16990 I am glad you sold it but you lost a future customer.
3 of 3 people found this review helpful.
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Dec 2, 2015
the engine on the truck was not good
1 of 1 people found this review helpful.
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Read 33 old reviews
Nov 18, 2015
Had a pleasant visit. Found a certified-used 2015 Chevy Colorado for my Mom at a great price and Nick was very friendly and helpful. Thanks again! Louis
1 of 1 people found this review helpful.
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Nov 12, 2015
people were rude and didn't care about selling a car, they claim to beat everyone in Texas price, they wouldn't
1 of 1 people found this review helpful.
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Oct 29, 2015
They had what I wanted and Alan klug made it easy. With test drive, paperwork, detail, trade in, I was our of there in 2 hours
1 of 1 people found this review helpful.
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Oct 9, 2015
I was not happy. I inquired about a truck over the weekend and did not hear from them, requested again via cargurus and finally a email saying the vehicle sold on Sat. Sat, Sun, and Mon and the truck was still on car gurus. The price seemed to low and I felt like it was a bait and switch when they showed me another vehicle of another make. All of the other dealers I inquired about a vehicle personally called me after the first time and by half a day.
1 of 1 people found this review helpful.
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Jun 22, 2015
It was a very positive experience
0 of 1 people found this review helpful.
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Apr 14, 2015
No pressure, no lies, no bs.
0 of 1 people found this review helpful.
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Mar 17, 2015
very professional
0 of 1 people found this review helpful.
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Feb 20, 2015
good customer approach
0 of 1 people found this review helpful.
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Feb 8, 2015
Outstanding.... I dealt with Alan Klug and he was Great!!! I ended up purchasing from another dealer BUT I Highly Recommend this dealership when searching for your Vehicle...Top Notch People Skills...
1 of 1 people found this review helpful.
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Dec 8, 2014
Had an excellent experience. Carter the sale representative was very accommodating and helpful throughout the entire process. I will highly recommend this car dealership to anyone.
1 of 1 people found this review helpful.
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Nov 25, 2014
Very friendly and courteous..
0 of 1 people found this review helpful.
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Oct 8, 2014
I did not pursue the truck at Henna further. However, I was contacted very quickly by Henna that they had the truck in stock.
1 of 1 people found this review helpful.
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Aug 24, 2014
Only contact me once but not during the time I want cuz the they contact me I'm working already
0 of 1 people found this review helpful.
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Aug 18, 2014
good and fair but couldn't afford the vehicle I wanted.
0 of 1 people found this review helpful.
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Jul 28, 2014
Sales staff was very accommodating and friendly
1 of 1 people found this review helpful.
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Jul 9, 2014
markcal3000
Very good salesmen
1 of 1 people found this review helpful.
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Jun 25, 2014
Great customer service; Alan Hedges went the extra mile for me to make the sale happen; if the dealer had called me I would have rated them 5-star
1 of 1 people found this review helpful.
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May 26, 2014
very helpful
0 of 1 people found this review helpful.
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May 5, 2014
Allan K. Responded right away, but so far the dealership will not budge on offers for a vehicle that has been on their used lot for a long time. But Alan, I believe is trying..
1 of 1 people found this review helpful.
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Apr 29, 2014
Cliff was a great help when I went to look for a used vehicle. He was very open and honest
1 of 1 people found this review helpful.
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Mar 12, 2014
Even though I did not buy the car that I was interested in. Carter gave me good service and was honest that the car was not really available. That is all I could ask for. Honesty.
1 of 1 people found this review helpful.
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Mar 4, 2014
Great price and service!
1 of 1 people found this review helpful.
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Jan 11, 2014
The experience was good. I will check with them again when looking for my next purchase.
1 of 1 people found this review helpful.
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Oct 16, 2013
Alan was fantastic, enjoyed every conversation I had with him he was qutck to react to my request on the pictures. I wish that I had made up my mind sooner.
1 of 1 people found this review helpful.
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Aug 28, 2013
Very honest and helpful.
0 of 1 people found this review helpful.
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Jul 24, 2013
First Class follow up
0 of 1 people found this review helpful.
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Apr 13, 2013
Good
0 of 1 people found this review helpful.
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Jan 26, 2013
good to work with
0 of 1 people found this review helpful.
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Dec 20, 2012
Quick call back, and good sales reps
0 of 1 people found this review helpful.
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Oct 28, 2012
My purchase experience was totally positive and professional, s the staff did everything they said they would do, and I got a great deal on a good clean vehicle. I flew to TX from CA to purchase my vehicle, and was totally satisfied...they are good folks at Henna Chevrolet, in Austin, Texas !
1 of 1 people found this review helpful.
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Aug 22, 2012
Responded quickly, very friendly, helpful service
0 of 1 people found this review helpful.
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Aug 3, 2012
Nice and fast
0 of 1 people found this review helpful.
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Apr 15, 2012
Pamala
The internet salesman was very prompt with telephone inquiry concerning a specific vehicle and f/u via email. Sent email photos of the car which were not posted on this site or their dealership site. Although we did not purchase this vehicle, I would be happy to deal with them in the future.
1 of 1 people found this review helpful.
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