Golling FIAT Chrysler Dodge Jeep Ram

2405 S Telegraph Rd
Bloomfield Hills, MI 48302

http://www.gollingchryslerjeepdodge.com

Sales: (248) 292-3447

Service: (855) 999-3397

Today 9:00am - 6:00pm

(Open Now)

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Sales Reviews (41)

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ron

Jul 14, 2017

Received a very generic reply to my inquiry, with no information that actually pertained to my question.

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mark

Jun 13, 2017

good sales rep. very friendly had car ready to view.

1 of 1 people found this review helpful.

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Pmoore521

Jun 10, 2017

Rubin was a great salesman, great service.

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Andrew

May 18, 2017

Very excellent responded on time. Good people shills. Vincewell appreciated man.

1 of 1 people found this review helpful.

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George

May 9, 2017

Great deal and customer service. Would absolutely use again. Thanks Danny

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aloushi

Apr 27, 2017

gave an offer accepted it in the morning and changed his mind when i called to come out, plays games

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Kim

Mar 28, 2017

Im very happy with my purchase! Golling goes over and beyond to make sure their customers are happy. Thanks Dave!

1 of 1 people found this review helpful.

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Ltz2

Mar 22, 2017

Dealer call me back in a reasonable time sent all the information about the vehicle I appreciate that

1 of 1 people found this review helpful.

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Crystal

Feb 13, 2017

Rubin and Scott were a great help. Thanks guys

1 of 1 people found this review helpful.

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Gary

Feb 5, 2017

Great dealer, willing to give information I needed to make a decision in their vehicles.

1 of 1 people found this review helpful.

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Want8

Jan 28, 2017

Dealer respondedpretty quick, unfortunately we had already started process with another dealer that had responded first.

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Ron

Dec 27, 2016

Salesman went out of his way to take additional pics, and sent them to me through email.

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patti

Nov 26, 2016

The car didn't meet the dealership's standards and wasn't allowed to be for sale.

0 of 1 people found this review helpful.

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Libbie

Nov 26, 2016

Very responsive and helpful.

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Charles

Nov 2, 2016

He kept me informed

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marie

Oct 29, 2016

they are amazing making sure everything meets my needs great dealership

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Jennifer

Oct 16, 2016

Quick.

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Dorinda

Sep 26, 2016

Got the wrong salesman at the beginning, He was not helpful and tried to use scare tactics on me! Not cool! Once the Correct salesman was found the deal went well. Thank you Rubin Bell.

1 of 1 people found this review helpful.

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gary

Sep 23, 2016

Quick response

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Glen

Sep 20, 2016

Got contacted right away, still debating

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Jacqueline

Sep 2, 2016

I did not receive a phone call, only contact via e-mail. (I headed there on August 31st without an appointment, until I found a vehicle closer to Telegraph and 12 Mile roads.)

1 of 1 people found this review helpful.

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Shawn

Aug 8, 2016

Not ready for Sale and when it was they never called back

1 of 1 people found this review helpful.

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Kelsey

Aug 5, 2016

Made a few exceptions for me when my money wasn't right there. It was a 2 Hour Drive each way for me and they put a sold sign on my jeep until I can come pick it up. They don't normally hold vehicles. Also filled up my gas tank for free because of the long drive.

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Joanne

Jul 29, 2016

great dealer, I bought this car

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Raymond

Jul 12, 2016

We made a deal and I was prepared to get the car but when I got the insurance quote I could not afford that car

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jon

Jul 1, 2016

Overpriced then he added $2100. He wanted me to fill out financing forms even though I told him that's not a normal practice. He said get off my lot. No test drive. If no buying

6 of 6 people found this review helpful.

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Ryan

Jun 25, 2016

Awesome stuff!

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Nan

Jun 21, 2016

good follow through by internet assistant and dealer. Car was not what we wanted but appreciated the dealer's efforts.

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cfnantais

Jun 14, 2016

Dealer was prompt in returning my requests for information.

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Dave

Jun 3, 2016

very helpful

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Esther

May 26, 2016

At first the dealer was pretty persistent and then they stopped responding to my emails and no longer answered any of my questions just out of the blue. It's as if they didn't take me as a serious buyer. The way they ended up treating me was downright rude. It felt unfair and shouldn't have happened. You've got great cars and prices but bad salespeople!! How unfortunate!

5 of 5 people found this review helpful.

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rick

May 18, 2016

Mike Martin whom I have had great past experience with again did not let me down !

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Bernie

May 15, 2016

Called and followed up

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alex

May 9, 2016

Dealer had several vehicles advertised that i was interested in. They were not available to show. Why advertise if your not selling. Dealer ploy to get you buy something else. Dealer keeps side-stepping the availability of these vehicles. Guessing salespeople are driving them and aren't ready to give them up yet. More miles and the same retail.

5 of 5 people found this review helpful.

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Terry

Apr 24, 2016

Very pleasant sale person assured me that he was going to get me in a car and he did great

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Melissa

Feb 1, 2016

Intitial internet people that I was in contact with were excellent. Then husband went to the used car lot to actually see the vehicle and the salesman that was there that day was a real jerk.

1 of 1 people found this review helpful.

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Dennis

Dec 26, 2015

The experience was good. I never felt pressured to buy the vehicle. They asked me what I wanted to do and did everything they could to meet my needs. I got a good deal on a very nice used vehicle .

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Keith

Nov 8, 2015

Great salesman good communication

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Mike

Oct 22, 2015

Not willing to work with me. Over priced as the vehicle was overly rusted and not safe to drive

2 of 2 people found this review helpful.

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Charles

Oct 21, 2015

Truck was a dud. It was broke down when we got there.

3 of 3 people found this review helpful.

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David

Oct 5, 2015

Bate and switch. Took 3 hours from work to go see this vehicle. Called 1/2 hour before I left to go see and the vehicle had all the sudden shipped off to auction after being on the lot for over 70 days. Amazing price on a vehicle that didn't exist.

3 of 3 people found this review helpful.

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Read 28 old reviews

Dan

Jun 25, 2015

Prompt response, courteous and good car selection.

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Michelle

May 11, 2015

Mike was fabulous! He had everything prepared ahead of time and we were in and out in less than an hour!

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John

May 1, 2015

Easy transaction on a great vehicle. Herb was great.

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Gregg

Apr 23, 2015

Terrible. I talked to salesman he said the car was at one dealership. I met him at that dealership only to find out it was at another dealership. We drove to the other dealership only to find out the car was "just" sold. Never deal with them again.

2 of 2 people found this review helpful.

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Claudia

Apr 21, 2015

I bought a car from them and they told us we would get a nice warrenty, that was a big reason to buy because it was a used car, but after we bought it they told us we were not eligable for the warrenty and we had to buy another one. Not happy with this dealership, never going here again.

2 of 2 people found this review helpful.

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Kaleiah

Apr 19, 2015

They offer very good service

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Sadat Kalindi

Apr 16, 2015

The dealer responded and even requested me to go for a test drive however, I was far I couldn't make it.

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Dennis

Apr 8, 2015

Good experience dealer went the extra mile to make a sale. Maybe a little too aggressive .

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Melvin

Mar 26, 2015

I was inquiring about a car but didn't want my credit ran until I was sure about buying the car. They ran it anyway, and when I asked why they never responded

1 of 1 people found this review helpful.

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Liddia

Mar 6, 2015

Dave Milburn is the best!

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Sep 29, 2014

Good, I drove the Durango, then set everything up to buy it, the next day.

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Laura

Aug 22, 2014

Vehicle was nothing like advertised. Very disappointed drove over an hour to see it prepared to purchase was only at dealership less than 15 minutes.

1 of 1 people found this review helpful.

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Andrea

Aug 18, 2014

The response was fine, but the dealer in person experience was not. However, when I would email them back in return with questions, there was no response.

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koa

Jul 30, 2014

We were told by the sales person that the vehicle had a rear dvd player. We agreed on the price, I drove from Chicago to purchase the vehicle and found out that the vehicle didn't have a rear DVD player. Had the had the salesman been upfront about the DVD player in the beginning we could have made a less emotional decision about the vehicle before we took the time to come and look at it. The most frustrating part of this experience is that the salesman never acknowledged the fact that he wasn't being honest. I did speak with the manager the following Monday and expressed my disappointment. He was polite on the phone but nothing was done to correct the situation. Bottom line - we didn't purchase the vehicle and wasted an entire Saturday driving from Chicago to Detroit. Not a good experience.

1 of 1 people found this review helpful.

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Laura

Jul 26, 2014

Went to test drive a car and the salesman we talKed wIth said he wOuld pull the car and when we got there he had left fire the day and did not pull the vehicle for us to test drive. Didn't even call me the next day to see if he could so something to get us in to see the vehicle we were looking at - went to suburban dodge in troy- pretty happy with them- we will see in the long run how they are- a little uneasy about car dealerships.

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Ken

Jul 25, 2014

No response on email for a vehicle, also test drove used vehicle extremely dirty. Both the inside & out, was there for 78 days.

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rickie

Jul 16, 2014

fairly good.

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Glen

Jul 3, 2014

Dealer never answered my questions. Never will deal with this dealership again.

1 of 1 people found this review helpful.

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leon

Jul 2, 2014

excellent

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Sean

Apr 28, 2014

The man helping me left and went home half-way through helping me. I had already test drove the car and decided to buy. I made an offer that they refused and came back with their original price (no counter offer). I still wanted the vehicle, so went outside to call my credit union to see if the money was feasible. When I came back in to say that I could purchase the vehicle, I found out that my salesperson went home and had pawned me off on someone else. I left. After this experience, I researched a little and found that this is relatively common at Golling. They seem to be too big to want to help and/or negotiate on their prices. I understand that it is a business, and if I don't buy the car, someone else will. I was willing to pay their asking price, but their poor customer service drove me away. Incidentally, I bought the same vehicle with the same package a few days later at a different dealer for almost $3000 less.

1 of 1 people found this review helpful.

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Peggy

Apr 18, 2014

Found a car

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Brooke

Apr 8, 2014

Went to dealership and inquired on another vehicle. Decided to buy it. Waited at dealership for 5 hours before finally told to go home and they would call in the morning with our numbers. Never called. We called several times and had to leave messages with NO RESPONSE. Finally received a text message saying someone would be calling in 20 mins. 3 days later still no call. On the 4th day, I called to have my deposit returned to my account and was told he was with a client and would call back very soon. Here I am 2 days later, without my refund. We were told several times while we were there how many cats they sell in one month, guess they don't care too much about the little guys trying to finance a car at a fair price. BUYER BEWARE!!

1 of 1 people found this review helpful.

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Danielle

Jan 30, 2014

We purchased a beautiful vehicle from Golling and it met far beyond our expectations. It had even more options than what was listed in the advertisement. They met our price point and it was a smooth process. The only reason I'm not giving 5 stars is because when we purchased the car on a Thursday evening, they are open until 9 (bonus), they had only one woman processing paperwork. This dealership is HUGE and with 9+ people purchasing cars at the same time and late in the evening, the last thing you want to do is wait 2 hrs. to have paperwork processed. Besides that we had an awesome experience with a very kind and accommodating dealer!

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Richard

Nov 6, 2013

salesman to pushy - Advertised cars not available to see

1 of 1 people found this review helpful.

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Michael

Feb 14, 2013

Outstanding service. Prompt responses. Good honest work and went "an extra mile" to satisfy me. Would surely reccomend to others for a pleasant shopping/service experience. I turned away from three other Jeep dealers due to bad service prior to finding them, and Golling left me completely satisfied.

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jennifer

Sep 13, 2012

Love! Love! Tim Hague was a great salesman. I knew exactly what I wanted and had done my research. He respected my specific requests and we created a great deal. I drove away with my new convertible within 24 hours of my initial visit. I even left my other vehicle there for a few days without any problems.

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Apr 12, 2012

Quick to communicate to me as a potential customer.

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James

Feb 11, 2012

I saw an ad with no details from them and made an offer which they ignored. I even suggested they add details to make it more appealing to a buyer even if it was not I and nothing. Bought a private owner car.

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