Garden City Jeep Chrysler Dodge Ram

283 N Franklin St
Hempstead, NY 11550

Sales: (516) 473-0169

Service: (888) 815-7006

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 20, 2017
Great Car I was told by salesmen car service cost $1000.00 well they forgot to give it a Oil Change not good. Overall good deal I need to spend 59.00 for my own oil change I just got the car a week ago
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
Long drive from Maryland to new York the dealer was extremely busy, even being, thank you to Jonathan for doing everything he could to make sure I got taken care of and at the end of the day the deal was made and i was heading home
1 of 1 people found this review helpful.
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May 14, 2017
Good didnt buy but dealer did follow up a few tones
0 of 1 people found this review helpful.
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Apr 24, 2017
Excellent
0 of 1 people found this review helpful.
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Apr 20, 2017
No problems, had the car ready when I got there. Ahmed was nice and helpful. Drove off the lot with my new car in under 3 hours
3 of 3 people found this review helpful.
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Nov 25, 2016
landbell
I appreciate the experience. No bad words about the dealership. Ryan was helpful and accomodating. Decided to go in a different direction. But, the vehicle was as priced and represented in the photos. Just went a different as I mentioned. Just waiting on my deposit to be returned. ;)
1 of 2 people found this review helpful.
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Nov 15, 2016
Dcsjoc
Didn't get truck I was looking at but they didn't hold me hostage trying to sell everything and anything on the lot, no pressure!
1 of 1 people found this review helpful.
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Sep 7, 2016
They contacted me within the hour and were very polite and helpful
0 of 1 people found this review helpful.
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Aug 21, 2016
service ok, but the value of my car was terribly undervalued, the car who paid $ 24,000 10 months ago, the dealer would pay me 7,000 thousand. !!!!!!!!!!!!!!!!! I do not recommend this place I felt that I was deceived, of course, the price of the car who wanted to buy a suddenly changed, jumped 4,000 thousand up, please never there do interest .....
11 of 15 people found this review helpful.
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Jun 29, 2016
Every thing was good.
1 of 4 people found this review helpful.
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Jun 16, 2016
rartenie
We drove for almost 5 hours from Maryland in order to purchase a vehicle advertised on Garden City Jeep Chrysler Dodge and on CarGurus. I made an apointment, I confirmed it twice, I was assured that the vehicle is available. Upon arrival, we spend a good 30 minutes trying to locate the vehicle, driving to three separate lots with the sales associate. To our surprise, we were told that the vehicle was at the body shop waiting to be painted. Apparently, there were several scratches and dents on the hood that needed to be repaired, and it will take at least a couple of days. I was given two choices: either I can come back the following week or buy the vehicle as is, paint it, and send the bill. We asked to talk to a manager, the blame was put on the call center for misleading me and not cheching with them first. The logical thing to do would have been to change the vehicle's status from 'available' to 'unavailabe', but I guess that should've been done by the call center as well, not the manager. I think that 'throwing the dead cat in the neighbor's yard' is the policy followed by these managers. I would like to know the secret of their succesfull business since this dealership can afford to turn customers (not potential customers) away.
18 of 18 people found this review helpful.
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Jun 6, 2016
Responded quickly
0 of 5 people found this review helpful.
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Apr 27, 2016
Salesmen was courteous and seemed commit to the seeing the deal thru. After a long drive to see vehicle realized it had many flaws and the condition of it was a deal breaker for me. Always a gamble buying used I suppose.
6 of 8 people found this review helpful.
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Response from Garden City Jeep Chrysler Dodge Ram:

Arnold - We are sorry the vehicle was not up to your standards, please allow us the opportunity to try and find one that might fit your needs better.  Please contact me directly at 516-483-2700 ext 309

Mike Volonakis, General Sales Manager
Mar 3, 2016
Dealer wants more than the book value of vehicle, even though vehicle was in accident. Dealer did not want to negotiate on price. A brand new jeep exact options including side steps that this vehicle doesn't have on true car.com would be $1000 more. I guess the typical buyer is supposed to be stupid.
6 of 7 people found this review helpful.
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Feb 21, 2016
Quick response
0 of 3 people found this review helpful.
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Jan 25, 2016
I went into the dealership to get a quote on how much my Jeep is worth, and based on them, was very disappointed with their offer. They under-estimated my jeep by a huge amount. The guy who was working with me was horrible. He not only was inexperienced in sales, but was very bad at it. Something as simple as taking down my information proved to be quite difficult for him. He couldn't spell and I had to repeat answers 3 or 4 times. Zero professionalism here. I would NEVER go back to them nor would I EVER recommend them.
9 of 9 people found this review helpful.
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Response from Garden City Jeep Chrysler Dodge Ram:

Barbara- We are very sorry to hear that your visit was not satisfactory to you.  Please call me at your convenience for more information about your visit.
Mike Volonakis, General Sales Manager
516-483-2700 ext 309
Read 25 old reviews
Oct 29, 2015
excellent return on call backs.
0 of 3 people found this review helpful.
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Sep 21, 2015
I made the trip from Hartford CT to this dealer on a Monday to see the advertised car. I was treated with the utmost respect. The car was just as advertised and i ended up putting down a deposit for purchase. On my way down to pick up the car the following Saturday, the salesman, Eric Ramos, called me while I was on the train and offered to pick me up at the train station in Hempstead. While waiting for all of the paperwork to be finalized to close the deal, several employees of the dealership walked by me and many asked me if I was being taken care of. Everyone I dealt with was pleasant and respectful. I would recommend this dealership without hesitation to anyone looking to get a new or used car.
5 of 5 people found this review helpful.
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Aug 6, 2015
Great deal, no hidden fees. Very happy customer..
0 of 1 people found this review helpful.
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May 27, 2015
Bought a used certified 2011 Dodge Durango Crew....good experience got a really great deal.
1 of 1 people found this review helpful.
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May 13, 2015
Nice salesperson . No cars
0 of 1 people found this review helpful.
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Apr 7, 2015
This was the easiest car buying experience I've ever had.
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Jan 18, 2015
Wonderful experience... very fair - professional.
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Jan 12, 2015
They responded quickly
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Oct 3, 2014
Turk321
Responded to my email right a way,very friendly staff.Our salesman Eric was great with everything every step of the way.He brought the price down to what I thought was fair.Then we went in to the finance girl and she told me the bank chaged me 700.00 to buy my credit down.we still bought the truck anyway.We love the truck just mad about the 700.00 we didn't see coming.I still would recommend this dealer there inventory is great
Is this review helpful? Yes | No
Jun 23, 2014
The car had been sold two days before I even got there and despite confirming that day they did not tell me it had been sold. While there I saw another vehicle that interested me and they said they would contact me with a price. After a week they did not call. I called and was promised a callback in 10 minutes. Another week and no call. Must be nice to not need business!
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May 29, 2014
The price of the vehicle was higher than what was posted on carguru. Experience was not so great.
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Apr 23, 2014
price is$ 2000 over
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Apr 12, 2014
it's been a big help for me thanks.
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Mar 27, 2014
Emailed me back almost immediately. Very good customer service.
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Feb 24, 2014
lovee the service. aren't looking for a car anymore though. thanks
Is this review helpful? Yes | No
Dec 1, 2013
Prompt and professional response. Folks were very polite and helpful.
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Nov 3, 2013
Dealer called and emailed me as expected.
Is this review helpful? Yes | No
Aug 21, 2013
Dealer responded, but this is one of those "financing scam shops".
Is this review helpful? Yes | No
Aug 1, 2013
I think I got a call the first day, hours after I sent an email! Great response time!!! Thanks!
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Jan 18, 2013
This dealer is a place where you get the honest and most professional other dealer will never show you. From the moment I walked in I felt taken care of. My sales rep David made it simple ,his manager Tom and the finance lady kept their promises. I was blown away by this dealer in every way . Thank you garden city
Is this review helpful? Yes | No
Dec 14, 2012
cars that arent on lot. doesnt answer emails
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Dec 3, 2012
Responded Quickly and Professionally. I was very close to purchasing a vehicle from this dealer, but ended up purchasing from another.
Is this review helpful? Yes | No
May 15, 2012
Spoke to them on the phone and they were very professional - however, I decided on another vehicle and did not pursue with this dealer.
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Apr 30, 2012
Was pressured for several days to make an appointment to look at a used truck. After making the hour long trip to visit the dealer I was told the truck was sold the day before (the same day i made the appointment). A simple courtesy call would have been nice. Shame on me for not calling in advance...
1 of 1 people found this review helpful.
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Apr 14, 2012
they called me back several times , talk nice, but we can not get together on a price, but at least they try and put a deal together.
1 of 1 people found this review helpful.
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