Ford of Lake Geneva, LLC

Internet Approved, Blue Oval Certified

W 2542 Interchange North
Lake Geneva, WI 53147

Sales: (262) 435-4053

Service: (262) 248-6221

Today 8:00am - 6:00pm
(Closed Now)
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https://static.cargurus.com/images/forsale/2017/10/30/11/38/2013_chevrolet_silverado_1500-pic-2209916481321293759-152x114.jpeg

2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD Used Cars in Lake Geneva, WI 53147

Great Deal
$2,846 BELOW
CarGurus IMV of $24,503

Price: $21,657

Mileage: 51,844

Location: Lake Geneva, WI 53147

Average time on market: 36 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Description: Used 2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD for sale - $21,657, 51,844 miles with Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2010_jeep_wrangler_unlimited-pic-4947930918204996964-152x114.jpeg

2010 Jeep Wrangler Unlimited Sahara 4WD Used Cars in Lake Geneva, WI 53147

Great Deal
$3,031 BELOW
CarGurus IMV of $20,894

Price: $17,863

Mileage: 93,880

Location: Lake Geneva, WI 53147

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Bright Silver Metallic Clearcoat/black Hard Top Description: Used 2010 Jeep Wrangler Unlimited Sahara 4WD for sale - $17,863, 93,880 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2014_ford_fusion-pic-7061043020240160286-152x114.jpeg

2014 Ford Fusion SE Used Cars in Lake Geneva, WI 53147

Great Deal
$1,980 BELOW
CarGurus IMV of $14,280

Price: $12,300

Mileage: 48,697

Location: Lake Geneva, WI 53147

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2014 Ford Fusion SE for sale - $12,300, 48,697 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2015_ford_fusion-pic-373454827107379754-152x114.jpeg

2015 Ford Fusion SE Used Cars in Lake Geneva, WI 53147

Great Deal
$1,900 BELOW
CarGurus IMV of $14,778

Price: $12,878

Mileage: 29,996

Location: Lake Geneva, WI 53147

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bronze Fire Metallic Tinted Clearcoat Description: Used 2015 Ford Fusion SE for sale - $12,878, 29,996 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2014_ford_escape-pic-6732327230600503381-152x114.jpeg

2014 Ford Escape SE Used Cars in Lake Geneva, WI 53147

Great Deal
$1,786 BELOW
CarGurus IMV of $16,563

Price: $14,777

Mileage: 22,085

Location: Lake Geneva, WI 53147

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Deep Impact Blue Description: Used 2014 Ford Escape SE for sale - $14,777, 22,085 miles with Bluetooth, Backup Camera, Aluminum Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2016_buick_verano-pic-1025203517593911133-152x114.jpeg

2016 Buick Verano 1SD FWD Used Cars in Lake Geneva, WI 53147

Great Deal
$2,542 BELOW
CarGurus IMV of $16,341

Price: $13,799

Mileage: 15,006

Location: Lake Geneva, WI 53147

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Gray Metallic Description: Used 2016 Buick Verano 1SD FWD for sale - $13,799, 15,006 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2015_ford_escape-pic-725216952219150752-152x114.jpeg

2015 Ford Escape SE 4WD Used Cars in Lake Geneva, WI 53147

Great Deal
$1,752 BELOW
CarGurus IMV of $19,195

Price: $17,443

Mileage: 24,480

Location: Lake Geneva, WI 53147

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Escape SE 4WD for sale - $17,443, 24,480 miles with Bluetooth, Backup Camera, Aluminum Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2013_lexus_es_350-pic-912696914087580841-152x114.jpeg

2013 Lexus ES 350 FWD Used Cars in Lake Geneva, WI 53147

Great Deal
$2,150 BELOW
CarGurus IMV of $19,028

Price: $16,878

Mileage: 86,540

Location: Lake Geneva, WI 53147

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2013 Lexus ES 350 FWD for sale - $16,878, 86,540 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Preferred Accessory Package, Premium Package
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2015_ford_f-150-pic-527872239891012215-152x114.jpeg

2015 Ford F-150 XLT SuperCrew 4WD Used Cars in Lake Geneva, WI 53147

Good Deal
$2,814 BELOW
CarGurus IMV of $30,481

Price: $27,667

Mileage: 54,358

Location: Lake Geneva, WI 53147

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford F-150 XLT SuperCrew 4WD for sale - $27,667, 54,358 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2014_ford_taurus-pic-1585499315875196164-152x114.jpeg

2014 Ford Taurus SHO AWD Used Cars in Lake Geneva, WI 53147

Good Deal
$1,675 BELOW
CarGurus IMV of $23,664

Price: $21,989

Mileage: 39,312

Location: Lake Geneva, WI 53147

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2014 Ford Taurus SHO AWD for sale - $21,989, 39,312 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2016/03/21/20/43/2005_jeep_wrangler-pic-2084975125560081459-152x114.jpeg

2006 Jeep Wrangler Sport Used Cars in Lake Geneva, WI 53147

Good Deal
$1,895 BELOW
CarGurus IMV of $13,882

Price: $11,987

Mileage: 94,419

Location: Lake Geneva, WI 53147

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Bright Silver Metallic Clearcoat/black Soft Top Description: Used 2006 Jeep Wrangler Sport for sale - $11,987, 94,419 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2012_ford_explorer-pic-5051316441154730841-152x114.jpeg

2012 Ford Explorer XLT 4WD Used Cars in Lake Geneva, WI 53147

Good Deal
$1,606 BELOW
CarGurus IMV of $18,494

Price: $16,888

Mileage: 73,444

Location: Lake Geneva, WI 53147

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Golden Bronze Metallic Description: Used 2012 Ford Explorer XLT 4WD for sale - $16,888, 73,444 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2017_ford_fusion-pic-1813052700474630273-152x114.jpeg

2017 Ford Fusion Hybrid SE Used Cars in Lake Geneva, WI 53147

Good Deal
$1,662 BELOW
CarGurus IMV of $17,150

Price: $15,488

Mileage: 42,947

Location: Lake Geneva, WI 53147

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2017 Ford Fusion Hybrid SE for sale - $15,488, 42,947 miles with Bluetooth, Backup Camera, Aluminum Wheels, Appearance Package
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2014_chevrolet_silverado_1500-pic-2347482339517415834-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Lake Geneva, WI 53147

Good Deal
$1,611 BELOW
CarGurus IMV of $25,881

Price: $24,270

Mileage: 44,443

Location: Lake Geneva, WI 53147

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2014 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $24,270, 44,443 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/30/11/38/2012_lexus_rx_350-pic-4922941007118255924-152x114.jpeg

2012 Lexus RX 350 AWD Used Cars in Lake Geneva, WI 53147

Good Deal
$1,501 BELOW
CarGurus IMV of $21,389

Price: $19,888

Mileage: 87,520

Location: Lake Geneva, WI 53147

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Starfire Pearl Description: Used 2012 Lexus RX 350 AWD for sale - $19,888, 87,520 miles with Leather Seats, Sunroof/Moonroof, Preferred Accessory Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Comfort Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 15, 2017
breso
Very nice and helpful
Is this review helpful? Yes | No
Oct 14, 2017
Yes they did contact me. Heard good things about this dealership!
Is this review helpful? Yes | No
Sep 12, 2017
Helpful, honest, friendly staff. Great experience
Is this review helpful? Yes | No
Aug 21, 2017
dgreives
The dealer worked very hard for me on this, and although the car sold before I could get down to look at it I would recommend this dealer.
Is this review helpful? Yes | No
Aug 13, 2017
Excellent car biying experience. Very professional and easy to work with.
Is this review helpful? Yes | No
Jul 7, 2017
Prompt reply. Already sold.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2017
Contacted several times with truck options.
Is this review helpful? Yes | No
Jun 28, 2017
The staff was wonderful to work with. Best car buying experience ever.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thanks Jamie!  We are so happy to hear your kind words.
Apr 24, 2017
I enjoyed the experience I had with Lake Geneva Ford. I have already told a couple friends to look them up.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thank You Chad For the positive review and the referrals! Trusting your friends and family to us is our greatest compliment!  WE will do our best to take great care of them.  Thanks again,  Your friends at Ford of lake Geneva
Apr 20, 2017
Great guys to work with and hassle free. I felt very comfortable with them. Prices are reasonable.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Justin,  thanks for your positive feedback.  We value our customers' experience here at Ford of Lake Geneva.  We appreciate your business!
Apr 16, 2017
Was treated fantastic! We got lost trying to find it but once there it was a great experience from Josh all the way to the top. Thank-you so much. Love the car.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Dianne,  Thanks for the positive review....We may be hard to find but we are not hard to deal with!  lol  Enjoy your new vehicle!  
All your friends at,
Ford of Lake Geneva
Jan 23, 2017
The two people I spoke with at this dealership were wonderful and I really should have purchased this vehicle. Out of all of the dealerships I was working with they were hands down the most far, and honest. If you are looking to buy a car you should really contact them.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Katie, Thank you for the Nice review, please keep us in mind for next time, we do LOVE our customers! Ross
Oct 23, 2016
Very Professional the car was in a unsalable condition 2 outstanding recalls
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Unfortunately like millions of vehicles across the country this vehicle has the airbag recall.  The parts are not available until early next year at which time it would be replaced at no cost.  We apologize for any inconvenience caused by the recall.  Most all Manufacturers, like Ford are dealing with this problem as quickly as the parts become available.
Sep 25, 2016
Excellent sales staff, friendly and informative. Made buying my car there very easy and a enjoyable experience.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thanks for your positive review.  We strive for a pleasant easy, pressure -free experience!  Wishing you years of trouble free driving!
Sep 16, 2016
Very helpful, very courteous and not pushy.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Kevin, thank you for your business! Welcome to our family! Ross
Sep 10, 2016
Susipie
The dealer contacted me promptly and tried to fill my needs. The car didn't have Nav so we moved on.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thanks for the review... Did our sales assistant offer to find you the right car? 1/4 of our sales are finding our customers the right car for their needs!  Call us at 262-248-6100 if we can be of further assistance.  Thanks.
Sep 3, 2016
Excellent dealer. Very respectful and not forceful. I would recommend anyone to buy a car from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2016
The Financing and Sales department was polite, helpful and fast. I would not hesitate to go back to purchase another car in the future.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Chuck, thanks again for your business and great review! We really enjoyed dealing with you! Ross
Aug 26, 2016
My experience at Ford of Lake Geneva was one of the best I have ever had buying a car! I hate buying cars I always seem to feel I got taken buy the dealer. But this time was different. Kirk sent me an e-mail within a few hours after I inquired about the car and was great to deal with!! And the price I saw on Car Gurus was actually higher then when we got to the dealer so that was a nice surprise. Ross the Finance guru was awesome what a great rate he got us!! (Thanks again Ross!!) The dealership is small and clean and no pushy up-sells just gave us the facts and then left us alone to talk about it, when we made our decision that was it. No pressure to buy something else or a warranty we didn't want. This was the first time my Wife and I didn't feel like we were Pressured to buy!! If your looking for a great dealer to buy a car this one I would recommend!! Oh and the deal on the Ford Edge was awesome!! We have already recommended Kirk and Ford of Lake Geneva to some of our friends!!!
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Patrick, Thank you SO much for your business and your GREAT review! It was fun dealing with you and enjoy your New car! Ross
Aug 24, 2016
Ford of Lake Geneva was fantastic. I found my car online and sent an e-mail asking about it. Within 20 minutes i received an e-mail back. I ended up purchasing the car, and thanks to Steve and Ross they made the buying experience both fast and pressure free. If you're looking for good prices a dealership that takes care of you and treats you like family, then definitely go visit Ford of Lake Geneva.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Austin, thank you for the Awesome review! And thanks again for your business! Tell your friends and relatives about us! Ross
Aug 24, 2016
Responded fast with a call then continued conversation with email. I could not get a car with them because of financing with banks wouldn't work with me as a new buyer with no credit. Otherwise I would have purchased a car on my visit. They were really friendly and gave helpful advice.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thanks Christopher for the positive review....When you are ready we will go to work for you!
Just let us know when the right time is.  
Sincerely,

Your friends at Ford of Lake Geneva
Aug 19, 2016
Worst EVER! Made the deal to drive 3.5 hours across state to trade my van in on this Jeep. The salesperson(Kirk) said the heater core was being replaced in the and would be done when I would get there. Right when I pulled in off the highway after a 3.5 hour drive, I got a call from Kirk saying that they found more wrong with the auto and that they would not be selling it to me!!! He said that there was too much wrong with it and they would be sending it off to Auction and not fixing it at all. What happened to the 112 point inspection?? I can understand the heater core issue, but other major issues should be caught before listing for sale and having it sit for sale on your Ford Dealership lot for over 100 days!!!! Oh they did put $10. in my gas tank for the 3.5 hour ride back home! Thanks! And one more thing to boot, THEY STILL HAVE IT LISTED FOR SALE !!!!!! sheesh! Not happy at all. :(
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

It is always disappointing to hear a customer feel the way you are feeling.  It is never our intention to disappoint...quite the opposite... we strive to have 100% customer satisfaction. We do take all feedback seriously both good and bad, and your case may help us to grow and become a better car dealer.  However, we feel that while you were inconvenienced, we did make the attempt to contact you as soon as the vehicle was no longer available.  We did apologize by filling you gas tank...I have the bill it was well above the $10 you claimed.  We simply felt the vehicle had problems that we did n
 More ...
Aug 19, 2016
When I found the truck I wanted I went to the dealership on a Sunday because my experience with dealers are not too good. This dealer was so nice and not pushy very laid back and returned my request with-in an hour. We made an appointment to see the truck and drove it. Extremely nice truck as the dealer said. They did a 120 point check on the truck and fixed what needed to be fixed and gave us the paper work so we knew what was done. The whole process took about 1 1/2 hrs. That included driving and financing. Very happy with the whole process!!!
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thank you so much for the positive review.  We appreciate hearing from our satisfied customers who take the time to share their feelings about their experience at Ford of Lake Geneva.  We love our Customers!
Aug 18, 2016
Very nice to deal with
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thanks George!  We appreciate the kind words.  Enjoy your new Focus.
Aug 16, 2016
Dealer response was quick, but auto was sold before we could view it.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Fred, thanks for the nice review, sorry the car was sold, keep an eye on our website for other great deals! Ross
Aug 13, 2016
Good dealer!
Is this review helpful? Yes | No
Aug 9, 2016
Visited the dealer. Checked out the truck. They made me a fair offer for my trade-in. I bought the truck and am happy with it so far.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Dale, thanks again for your business and you nice review, enjoy your new truck! Ross
Aug 9, 2016
Great dealership to work with well done Brian,Ross, and Kirk
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Mike, thank you for the awesome review, enjoy your new car for your daughter! Ross
Jul 3, 2016
Tom Bona was great! Low pressure sales. I ended up buying the car after test driving it. The general manager was very helpful as well. He helped me procure a 1.89% auto loan which is slightly lower than my bank was going to give me.
Is this review helpful? Yes | No
Jun 19, 2016
Great
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Sheree, Thank you so much for the Great review and thanks again for your business! Ross
Jun 15, 2016
Too far away for me to buy at your dealer.. Other than that the contact person was very good. Thanks
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thank you for the kind review! Keep in mind in the future we can deliver! Ross
Jun 14, 2016
Outstanding experience. Heard back from Ross and Tom in a very timely manner, and went to test drive the RAV4. The Ford dealership has a small hometown feel with staff who are genuinely concerned and honest. We took the car for a test drive without any sales person accompaniment, which allowed us to discuss what we thought with just each other. The car was clean and tuned up, running well. Upon return to Ford, we looked over the vehicle and saw the carfax report on the vehicle. Made a few concessions on both parts, and Tom and Ross discussed the best price they could give us. And that was it. No long talk with a financial person to discuss a warranty, no nonsense. Good hometown people. Closing the deal took very little time (no more than a half hour). We drove our RAV4 home and are happy with our purchase. I definitely recommend this dealership for your car needs. Since then, I have learned my neighbor has bought and serviced their vehicles there and have been very satisfied as well.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Suzy, Thank you SO much for the awesome review! It was our pleasure helping you out! Send your friends and relatives to see Tom and I, Ross
Jun 2, 2016
Extremely helpful, very kind, real professional. I had a car in mimd and they did everything in their power to make sure I got my vehicle! I got accepted for it and picked it up the next day. I was in and out in a very timely manner. I will most definitley go back to them in the future!
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Bobby, thanks for your business and the great review! Send your friends and relatives to us for the same great service! Ross
May 23, 2016
pmcdermand
We drove from Illinois to see this car, left with it an hour later. Kirk K and Ross made it the best car buying experience! I never thought I would buy a Ford but now I have a beautiful one sitting in my driveway! Great small family owned business with a lot to offer. I would never go anywhere else. Highly recommend!
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thank you for the great review! Let us know when we can help you again! Ross
May 15, 2016
Got back to me immediately after my initial contact. Didn't make a deal, but seemed like honest guys. I don't say that about a lot of dealerships.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Mike, thank you for the nice review, keep us in mind next time your in market, Ross
Apr 27, 2016
We bought the car and are extremely satisfied.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Erik, Thanks again for your business and the great review! Ross
Apr 24, 2016
colleentia
Called immediately and was very helpful. I ended up getting a car from a different dealer that was closer to my house.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Thank you for the Great review! Keep us in mind next time please! Ross
Mar 12, 2016
Great price, low pressure, nice sales staff -- easiest car purchase I ever made.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Gene, thank you again for your business! Ross
Feb 20, 2016
Very friendly and helpful
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Mary, thank you again for your business! Ross
Dec 15, 2015
A little over priced for my budget but they were very helpful in trying to find me something to fit my budget
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Dave, thank you so much for the opportunity to help you! Ross
Read 15 old reviews
Sep 28, 2015
Unbelievably courteous. Willing to bend over backwards to help. Honest!
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Paul, thank you so much for the great review and enjoy that awesome car! Ross
Jun 22, 2015
terrible dealer overly aggressive, pushy, kept calling when I told him I would call him. Even called my friends son to find me. I did not give him the number. I felt I was being stalked and harassed by this salesman. Never would buy a car from this place. Horrible experience.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

Carolyn, I really sorry for this, I really don't have a sales person who does this, please call me at 262-248-6100 so we can discuss this, again I am sorry, Ross
Mar 8, 2015
Dealer responded to my inquiry early Saturday morning which was impressive. I continued with the online application and submitted me info, I have yet to receive a call back. I called 3 days straight and was assured I will be assisted..... still no one has reached out to me.
Is this review helpful? Yes | No

Response from Ford of Lake Geneva, LLC:

I am so sorry, I never received your application, please call me ASAP at 262-248-6100, I will see what I can do for you. Sometimes computers let us down so I want to personally handle this, My name is Ross Hengtgen, I am the General Sales Manager here, thank you and have a great day! Ross
Feb 3, 2015
Very good customer service! !
Is this review helpful? Yes | No
Nov 8, 2014
dealer, tom, lied to us about condition of car we viewed. we traveled 60 miles to look at a scratched up abused vehicle that he admitted had only 2 scratches! We will never return to Ford of Lake Geneva. We do not trust your dealers!
Is this review helpful? Yes | No
Jun 4, 2014
they were responsive even if i did not purchase vehicle with them.
Is this review helpful? Yes | No
May 22, 2014
They were nice but didn't seem very negotiable at all. This was the end of the month and this car has been on their lot over a year!
Is this review helpful? Yes | No
May 12, 2014
Great follow up on some issues. Great job. I would go there again if they have what I am looking for.
Is this review helpful? Yes | No
Nov 12, 2013
The dealer waited for me to come after normal hours for a test drive. The price had already dropped a couple times, so there wasn't a lot of wiggle room on the price. But, we were still happy with what we paid. They were courteous and were not rushing us to make a decision even though we kept them there late.
Is this review helpful? Yes | No
Jul 22, 2013
went to the dealership. Mileage was wrong (said they weren't sure hom many miles were on it), wouldn't start, and they never follow up again. I would not buy anything from them, let alone a car.
Is this review helpful? Yes | No
Mar 4, 2013
The sales staff were very helpful beyond any experience I have had with car dealerships.
Is this review helpful? Yes | No
Feb 22, 2013
Bdill2003
Roy and Ross were sooo nice! We were unable to get to their dealership to test drive the vehicle we were interested in so they offered to drive to us. Unfortunately, while Roy was on his way, the car sold. He was very aplogetic and truly felt bad. Becuase of his genuine manner, we would definately give them another chance if we could find another vehicle.
Is this review helpful? Yes | No
Sep 26, 2012
Roy was great to work with. This dealership is not pushy at all and were straight forward,,, didn't play any games. I would recommend this dealership to others.
Is this review helpful? Yes | No
Aug 10, 2012
Friendly, no pressure
Is this review helpful? Yes | No
May 12, 2012
Finally! I found a Home-Town dealer that is honest and straight forward, the entire staff is awesome! Ross and Andy made it the best buying experience ever!
Is this review helpful? Yes | No

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