Expressway Ford of Mount Vernon

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Internet Approved, Blue Oval Certified, Quality Checked

3800 East Highway 62
Mount Vernon, IN 47620

Sales: (812) 496-0401

Service: (812) 495-4079

Today 9:00am - 8:30pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 28, 2017
Very fast and friendly
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May 11, 2017
I contacted the dealer and the car I asked about was already sold, but the dealer did follow up with me without being overbearing.
0 of 1 people found this review helpful.
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Apr 5, 2017
GuruZCPF
got an email right away!!
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Mar 28, 2017
Cory George of Expressway Ford pulled out all the stops to get us a great deal on the Fusion we bought. What a great buying experience. Tony and Kathy
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Feb 16, 2017
Kells_1980
Response time very quickly
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Feb 10, 2017
Auto was very clean and as described.Quick to answer any questions. Was responsive to my requests. No pressure sales was the best I've seen in a long time. Am contented with the purchase.
1 of 1 people found this review helpful.
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Feb 2, 2017
Quick response
1 of 1 people found this review helpful.
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Jan 4, 2017
They did call they might be able to help me get into a car
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Dec 28, 2016
The staff at Expressway Ford were very good at making contact and following up with me. I really appreciate what they have done. Thanks.
1 of 1 people found this review helpful.
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Dec 27, 2016
RROW
Was supposed to send pictures, never happened!!!
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Nov 20, 2016
Faithcorbett
Went and looked at a cpl of vehicles, the one we originally contacted on was sold
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Nov 14, 2016
Excellent service!
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Oct 7, 2016
I called about a vehicle and they ran my credit without my permission. I looked at vehicles there 2 years ago so they had my information. Not happy with this place at all!!!!!
1 of 1 people found this review helpful.
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Oct 5, 2016
It took longer to find their location than it did to purchase the car. Love it, and the salesman was great!
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Oct 4, 2016
Everyone was very pleasant
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Aug 18, 2016
The experience as a whole was very poor. The only reason I give it 2 stars is because the the original person was on the ball and in the end they made an attempt to deal with me. Salesperson was young and wasn't prepared for my visit to the dealership. i.e..didn't bring keys to the vehicle to show it to me. It didn't appear to be an accident. I explained I only had a few minutes and he didn't listen to that. He made me wait for him 10 minutes 2 different times and I was at the dealership for 30 minutes total. Pricing of the vehicle given the condition of the vehicle was way to expensive. They said the pricing was good. Not a good first visit to this dealership.
1 of 2 people found this review helpful.
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Jun 9, 2016
Nice folk
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Jun 9, 2016
Great! Called and responded by email
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Apr 22, 2016
Car was already sold, dealer is keeping in contact. dealer is still looking for car that I am interested in.
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Mar 5, 2016
Called the dealer and they said the truck I was looking at online had already been sold, but two different people from there kept emailing me to sell it to me. One said he had been attempting to contact me by phone, but phone never rang nor did phone show any missed calls. Called the dealer and asked by name for people who had been emailing me and the receptionist said no one worked there by those names, but them she suddenly remembered them when I said I wanted to buy a truck.
2 of 2 people found this review helpful.
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Feb 27, 2016
Quick response but wish pictures had been more revealing of issues.
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Feb 8, 2016
Josh was very helpful and friendly.
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Feb 4, 2016
Quick to respond to get us an appointment to see the vehicle. We had found. But they sold it before we got there and no one told us until we arrived to see it. It felt like to them it didn't matter because they could still show us something else. But we had been set on seeing that specific vehicle. It was unprofessional
1 of 1 people found this review helpful.
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Oct 22, 2015
Very prompt in replying to my request for information.
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Read 20 old reviews
Aug 2, 2015
Our salesman, Benjamin, was enjoyable to deal with. Was very friendly and seemed caring. Best part: they didn't try to sell us something we couldn't afford, which happened at lots of other dealerships we visited. Also appreciated that they filled the gas tank up. Downside: While our salesman was great, the 'boss' was not friendly, the internet salesman we talked to before we made the 1.5 hour trip was not well informed, and they denied us the advertised "Free cooler with any vehicle purchase". Not that a cooler is a huge deal, but that was the advertisement, and being treated right is what brings customers back.
1 of 1 people found this review helpful.
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Jul 18, 2015
Good Communication
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Jun 29, 2015
took home a 2008 chevy impala
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May 1, 2015
I was told the truck I was inquiring about had been sold. While roaming the lots I found the truck. Speaking with another salesman he confirmed that it was still available and I was able to test drive it. I wish I could remember his name as he was very helpful. I can't say the same for the first salesman. I drove 30 miles to see the truck but because of that experience I don't think I will again.
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Feb 24, 2015
AngelDv
Dealer contacted me very promptly and was very informative on all the details on the listing.
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Feb 21, 2015
Very helpful!
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Jan 5, 2015
Good people - good dealership - excellent internet department
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Dec 22, 2014
Could not find advertised vehicle!
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Aug 1, 2014
Great
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Dec 19, 2013
Great price on a vehicle, terrible customer service. Drove 900 miles one way, to purchase it. After having informed them 3 days earlier that I would be there, the vehicle was not ready when I arrived. I sat at the dealership for about 8 hours while they tended to the "more important" customers--i guess that's what you get when you make a non-refundable deposit over the phone--they don't need to treat you well because they have you "hooked". When I asked to have a sales rep walk me through the car and show me how to use the widgets on it, I was told that the owners manual would explain everything to me--i had to familiarize myself with the car with no one there. After finding some discrepencies with the vehicle, it was disclosed that the service techs knew of some of those issues, but were told not to fix them--the car had no heat on the drivers side!! They discounted the vehicle $400 more and sent me on my way with a bag full of key chains, a cap, and some coozies--as i drove off with a hat and jacket on because it was as cold inside as it was outside (24 degrees). I signed a power-of-attorney so they could request the title for my trade-in, based on their request for me to do so. I was told that i would get the paperwork for the vehicle i bought in the mail, so i could go register it. i waited 2 weeks and nothing---my temp tag expires in 2 weeks. i called them and apparently, according to the lady i spoke with, they do NOT request the title and i need to get it and send it to them. I did (after driving to another state to get it) and over nighted it at her request (this was last Friday)--I call today (Thursday--almost a week later) and the lady tells me that she hasn't checked, but will check today and send me the paperwork if it's there. Seriously!! My tags are expiring because of your incompetence! After this experience, I wouldn't even buy toilet paper from them. it's amazing that people/business establishments like these still exist. buy at your own risk, trust little that they say, and verify everything you see/sign/test drive.
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Dec 18, 2013
I drove 1 hour to get there. The dealer I was talking to on the phone was to busy to deal in person. His brother also worked there and he ended up dealing with me the vehicle I was interested in had dents on the opposite side the pictures had been taken.
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Aug 31, 2013
The dealer responded to my request
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Jul 14, 2013
mgmustang
5
Very attentive. The salesperson called right away and provided more details on the truck. We arranged a time my wife and I could come in, They gave us a great deal, and we drove home with our new (used) truck). It was certainly worth the 2-1/2 hour drive one way!
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Apr 27, 2013
2Geminis
135
I had to do some dickering with them, but in the end I got what I wanted, and believe the price to be fair for both parties. (My savings-Their profit). Had the vehicle for 1 day and an issue arose with the tranny. Took it back to them, and they offered to release me from our agreement with no hassle. Told them I wanted the truck, so they are ordering new parts and fixing it at this very moment. Great attitude from Gene the General Sales Mgr. and Scott Stricklin our immediate sales person. Well worth the 1 hr. and 15 min. drive to do business with. The review states Expressway Ford, but I actually acquired the Truck from Expressway Jeep which is right next door.
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Nov 19, 2012
i will and have reccommended jerry schmitt of expressway ford,mt.vernon. he was very kind to me and i think most other dealers could learn a thing or two from him.
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Nov 3, 2012
Very polite and wlling to work with you.
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Jun 26, 2012
very good servive and salesmanship
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Jun 4, 2012
Not too bad. Felt like I got a decent deal! Staff was nice and very informative. Would do business again if a deal like this presented itself.
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Mar 16, 2012
They was ok but did not buy from them. Was there three times to look at trucks but had to wait and was not offered coffee or drink.
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Aug 30, 2011
Very nice folks and wouldn't hesitate to shop there again, when we need another vehicle, even though we didn't buy from this in this instant. They really have a great staff there and my wife and I were impressed by their professionalism and helpfulness!
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