Excellence Auto Direct

1701 Airport Freeway
Euless, TX 76040

Sales: (972) 713-1332

Today 9:00 AM - 7:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/04/17/20/59/2014_nissan_xterra-pic-6057622921061944214-152x114.jpeg

2014 Nissan Xterra Pro-4X Used Cars in Euless, TX 76040

Great Deal

Price: $14,981

Mileage: 89,385

Location: Euless, TX 76040

Certified Pre-Owned: No Transmission: Automatic Color: Night Armor Description: Used 2014 Nissan Xterra Pro-4X for sale - $14,981, 89,385 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/19/23/47/2008_gmc_sierra_1500-pic-4035884518236794593-152x114.jpeg

2008 GMC Sierra 1500 SLE1 Ext. Cab Used Cars in Euless, TX 76040

Great Deal

Price: $8,981

Mileage: 154,186

Location: Euless, TX 76040

Certified Pre-Owned: No Transmission: Automatic Description: Used 2008 GMC Sierra 1500 SLE1 Ext. Cab for sale - $8,981, 154,186 miles with Remote Vehicle Starter Prep Package, Remote Start, Off Road Package, Suspension Package, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2018/04/09/20/44/2015_ram_2500-pic-3914922801808863299-152x114.jpeg

2015 Ram 2500 Tradesman Crew Cab 4WD Used Cars in Euless, TX 76040

Great Deal

Price: $28,881

Mileage: 101,669

Location: Euless, TX 76040

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Red Description: Used 2015 Ram 2500 Tradesman Crew Cab 4WD for sale - $28,881, 101,669 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/22/21/05/2014_mercedes-benz_c-class-pic-1082352696328046765-152x114.jpeg

2014 Mercedes-Benz C-Class C 250 Luxury Used Cars in Euless, TX 76040

Great Deal

Price: $16,981

Mileage: 34,888

Location: Euless, TX 76040

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2014 Mercedes-Benz C-Class C 250 Luxury for sale - $16,981, 34,888 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/13/16/47/2013_mercedes-benz_c-class-pic-6582591729795145726-152x114.jpeg

2013 Mercedes-Benz C-Class C 350 Sport Used Cars in Euless, TX 76040

Great Deal

Price: $17,981

Mileage: 39,254

Location: Euless, TX 76040

Certified Pre-Owned: No Transmission: Automatic Color: Mars Red Description: Used 2013 Mercedes-Benz C-Class C 350 Sport for sale - $17,981, 39,254 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/03/20/44/2015_toyota_rav4-pic-4001749429165338481-152x114.jpeg

2015 Toyota RAV4 Limited Used Cars in Euless, TX 76040

Great Deal

Price: $17,981

Mileage: 39,347

Location: Euless, TX 76040

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2015 Toyota RAV4 Limited for sale - $17,981, 39,347 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/12/14/00/2015_toyota_camry-pic-822507913559135088-152x114.jpeg

2015 Toyota Camry SE Used Cars in Euless, TX 76040

Good Deal

Price: $14,881

Mileage: 19,858

Location: Euless, TX 76040

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Attitude Black Description: Used 2015 Toyota Camry SE for sale - $14,881, 19,858 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/14/19/56/2013_cadillac_cts_coupe-pic-1363579513506497702-152x114.jpeg

2013 Cadillac CTS Coupe 3.6L Premium RWD Used Cars in Euless, TX 76040

Good Deal

Price: $16,981

Mileage: 105,001

Location: Euless, TX 76040

Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2013 Cadillac CTS Coupe 3.6L Premium RWD for sale - $16,981, 105,001 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Wood Trim Package, Navigation System, Alloy Wheels, Appearance Package, Bluetooth, Memory Package, Backup Camera, Trim Package
https://static.cargurus.com/images/forsale/2017/12/02/13/45/2009_mercedes-benz_e-class-pic-8318245205945706321-152x114.jpeg

2009 Mercedes-Benz E-Class E 550 Sport Used Cars in Euless, TX 76040

Good Deal

Price: $10,981

Mileage: 94,845

Location: Euless, TX 76040

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2009 Mercedes-Benz E-Class E 550 Sport for sale - $10,981, 94,845 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/03/18/01/2008_infiniti_ex35-pic-2786061830122182609-152x114.jpeg

2008 INFINITI EX35 Used Cars in Euless, TX 76040

Good Deal

Price: $6,981

Mileage: 142,889

Location: Euless, TX 76040

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Liquid Platinum Metallic Description: Used 2008 INFINITI EX35 for sale - $6,981, 142,889 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/15/23/09/2017_mazda_mazda3-pic-8085902935208480481-152x114.jpeg

2017 Mazda MAZDA3 Touring Used Cars in Euless, TX 76040

Good Deal

Price: $15,881

Mileage: 10,659

Location: Euless, TX 76040

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Snowflake White Pearl Mica Description: Used 2017 Mazda MAZDA3 Touring for sale - $15,881, 10,659 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/03/18/16/2006_mercedes-benz_m-class-pic-2403880571784747619-152x114.jpeg

2006 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Euless, TX 76040

Good Deal

Price: $6,981

Mileage: 102,420

Location: Euless, TX 76040

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2006 Mercedes-Benz M-Class ML 350 4MATIC for sale - $6,981, 102,420 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/18/20/51/2013_ford_f-150-pic-5591792921400141891-152x114.jpeg

2013 Ford F-150 Lariat SuperCrew Used Cars in Euless, TX 76040

Good Deal

Price: $19,881

Mileage: 95,458

Location: Euless, TX 76040

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2013 Ford F-150 Lariat SuperCrew for sale - $19,881, 95,458 miles with Bluetooth, Tow Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/12/17/15/2015_volvo_s60-pic-5943395541545994727-152x114.jpeg

2015 Volvo S60 T5 Premier Plus Used Cars in Euless, TX 76040

Good Deal

Price: $18,481

Mileage: 22,030

Location: Euless, TX 76040

Certified Pre-Owned: No Transmission: Automatic Color: Black Stone Description: Used 2015 Volvo S60 T5 Premier Plus for sale - $18,481, 22,030 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/17/18/06/2015_gmc_yukon_xl-pic-770338168767235193-152x114.jpeg

2015 GMC Yukon XL 1500 SLT Used Cars in Euless, TX 76040

Good Deal

Price: $32,981

Mileage: 95,506

Location: Euless, TX 76040

Average time on market: 45 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2015 GMC Yukon XL 1500 SLT for sale - $32,981, 95,506 miles with Bluetooth, Leather Seats, Memory Package, Premium Package, Suspension Package, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 20, 2018
perla gonzales
The staff was friendly and helpful at Excellence Auto Direct. Mayra found exactly what I was looking for. She made the experience fun and enjoyable. I would definitely refer anyone in the market for a new car to visit this Dealership.
Is this review helpful? Yes | No
Apr 20, 2018
Dealership ran a hard hit on my credit without my authorization, without me even test driving or seeing the vehicle, then tried multiple other finance houses. Dropped my score 82 points in one day, and I'm still looking for a vehicle. If I could rate zero stars I would.
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Mar 29, 2018
Guru5LFWH
Nice folks. A long way to drive!!
1 of 1 people found this review helpful.
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Mar 21, 2018
Excellent!
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Mar 16, 2018
went in the car had a nail in the tire. the mirror inside the car fell off. and on top of all this they said they would be able to get us into this car that they work with so many banks,etc but were not able to get us the car. first they told us they were based off income, come to find out they are mainly based off credit score.
0 of 1 people found this review helpful.
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Mar 10, 2018
mmitchell20
Wouldn't go to the dealer if my life depended on it called about a vehicle that was supposed to be there but it said the vehicle is being drive by the "owner". When confirm that the owner had it the car had been in a wreck. Now the listing price was the one that I was encountering about but even after the wreck they still tried to push the listing price even though it had damage and needed to go to a shop. They tried to put me on temporary vehicle to drive instead of just discounting the vehicle I was looking at or either finding a different one for me. Once again wouldn't trust them for the life of me.
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Feb 28, 2018
Abe Monreal
They did respond quickly.
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Feb 24, 2018
Easy to deal with email candidly.
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Feb 19, 2018
Contacted this dealer and worked with Butch Sias. Went and looked at the car the next day and Butch also showed me several other cars that he had in my budget range. Really easy to work with and no high pressure sales here. Ended up getting the original car that I came to look at but what a great experience making the whole process very easy.
Is this review helpful? Yes | No
Feb 1, 2018
Steer clear! Terrible service! No follow up! False promises! Awful experience! Buy elsewhere! I don’t even know where to begin with this dealership! The name is incredibly misleading! Excellence Auto Direct is not a proper name for this dealership. Excellence is the last thing you should expect from this place. The owner will make promises he will never deliver on. The GM will try and take back the car after the bank buys it and becomes your lien holder. The sales manager will constantly harass you about their inventory of cars even after you buy a car. If you ask him to stop emailing you, he won’t, it took three times of asking nicely and a final time of asking not so nicely for it to stop. At least for now. My story begins when I found a 2013 Audi A4 with decent mileage. This one had all the features I wanted, so naturally I scheduled a test drive. I put it through the ringer. I knew it would need some extensive work to be at prime condition, but I wasn’t going to ask too much to get fixed just some important things. I requested that the adaptive light be fixed, because the warning light is illuminated on the dashboard. I requested the belly pan be replaced because it was torn exposing a good majority of the front under belly. The last thing I requested was the sun visor clips to be replaced because they were broken. All of these are reasonable, considering that the car also needed a Christmas list of things I’m still working on repairing. Fluid flush, brake pads, rotors, control arms, alignment, oil change, cabin filter replacement, engine air filter replacement, and new tires all are needed for this vehicle to even come close to good running condition. So again, these three things are very reasonable. All of these were agreed upon and that’s when it goes down hill. The sun visor clips were replaced in about four or five days. They said they had to order the belly pan and they would text me when they had it. So I waited over a week, no word from the dealer at all. So I reached out and asked about the status of the parts, I was told they were there and to bring the car in and they would install them. So I did. I left my car there and when I returned, the belly pan was not replaced. The sales manager tried convincing me that the belly pan was in the back of the car, and called it a “spoiler guard.” He ushered me to his office and looked up belly pan on his computer and it showed the front of the car under belly, the part I requested, he still tried to weasel his way out of the mistake that had been made and tell me that I’m wrong and I don’t know what I’m talking about. I had this vehicle taken to Audi Plano to be inspected before purchasing, so I knew what needed to be done to it. The service team showed me, and I also know the vehicles very well. Finally the sales manager realized I wasn’t stupid, and pulled the owner in, the owner said he would order the proper part and let me know when they have it in. So I waited again. At this point I still didn’t have my adaptive headlight fixed either, which the sales manager had written in the paperwork as “replace bulb.” After waiting another week and a half, and having to reach out again rather than the dealership following up, the parts were in. I brought the car in and dropped it off and returned home because I had been ill. The owner had started a video call with me after the mechanic had the car up on the maintenance rack and replaced the belly pan, and tried to convince me that the part was already replaced and I was crazy. Little did he know, I have pictures and video proving otherwise from directly after all the times it left the dealer. I put it on a jack myself, lifted it up to check and see what was replaced, and what wasn’t. Putting subtle markings on the parts that needed replacement so I knew if they were replaced or not. I came to pick up the car and over another week or so passed and I asked about the headlight unit. The GM sent me a text saying they refused to fix it because the sales manager had written it in the paper work as “replace bulb” yet when we had spoken, he said he would fix the adaptive lighting system. This has been the absolute worst experience I have ever had buying a car. I would never recommend anyone to buy from here. I would give this place zero rating if I could.
1 of 1 people found this review helpful.
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Jan 31, 2018
Kttja37
Fast, professional response.
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Jan 24, 2018
Amandajo2704
I spoke with Butch. He went above and beyond to help. I would definitely recommend this dealership to anyone looking for a new car.
Is this review helpful? Yes | No
Dec 11, 2017
Overall the experience was very quick and good for me, and that is what I wanted. I identified the car I was looking for with CarGurus and this Volvo showed up right when I was ready to buy. The staff was courteous and helpful. The S80 T6 I purchased was in great shape and very clean for being close to five years old. I got a great value at close to 3K below market for this top of the line Volvo vehicle. I'm still enjoying it and plan to keep it for at least 8 to 10 years. Last car was an S80 and I own an S60, so I'm familiar with the brand. Excellence had other vehicles I definitely would have considered instead, but this time I wanted another Volvo. I would purchase another vehicle from Excellence in the future.
4 of 5 people found this review helpful.
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Nov 17, 2017
It was very good....
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Nov 7, 2017
Butch was our saleman and he was very personable and professional made us feel like family. He help us find the right car for my family. I will be BACK.
2 of 2 people found this review helpful.
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Oct 3, 2017
GuruH16Z
This was a great experience. Ash was professional and personal. I wasn’t able to make the financing work however I would have purchased the car if it would have.
3 of 3 people found this review helpful.
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Sep 28, 2017
texasdps
Kegan and his staff were a pleasure to work with when I was purchasing my Ford F-150 from them. It took less than 2 hours for the complete transaction and they addressed all my concerns immediately. I recommend checking their inventory to see if they have anything for you.
2 of 3 people found this review helpful.
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Sep 27, 2017
Awesome experience! Great salesman Kegan, event brought the vehicle to me so I didn't have to go back and pick it up.
2 of 2 people found this review helpful.
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Sep 18, 2017
Ash was Awesome to work with. He was very helpful and provided great customer service, I would definitely suggest this dealer to everyone.
3 of 3 people found this review helpful.
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Aug 30, 2017
Good
0 of 1 people found this review helpful.
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Aug 29, 2017
srbjbdolde
Please go check out Excellence Auto Direct in Addison, Texas. The staff is very nice, laid back and will help you close a sale of a car purchase . Our salesman, Ash had the vehicle my wife was interested in and ready when I got there. Ash along with the staff made our car buying experience nice and easy. Ash went above and beyond with his customer service. My wife loves her new ride. I highly recommend Excellence Auto Direct for a great auto buying experience. The customer service at Excellent Auto Direct from ownership to Excellence Auto Direct team, is truly an amazing and great experience. Salesman like Ash makes the process so pleasant and stress free, thank you Ash for having everything ready to go and for giving us the best first time experience with Excellence Auto Direc t on our new car purchase.
3 of 4 people found this review helpful.
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Aug 27, 2017
Guru935WD
Absolutely the best customer service around. We searched many dealerships and had decided on another vehicle until Bobby reached out to us and treated us like friends, not just customers. We purchased the 2008 Infinity QX56 and could not be more happy with the vehicle and the service we received. Please check them out first before you go anywhere else!!!!!
2 of 2 people found this review helpful.
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Jul 16, 2017
Guru9SH2R
Bobby made my purchase a breeze!! I would recommend these guys to anyone in the market for a new car!!! They were very professional.
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Jun 17, 2017
Bobby made my car buying experience quick and easy!! Staff was all very friendly!! Ty!!
3 of 4 people found this review helpful.
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May 25, 2017
printdiva
65
Great car buying experience. They let me have the car for 24 hours so I could have it checked out by my mechanic. The mechanic said it was a great car. I called them the next day to let them know I would be buying it and to prepare the paperwork. I was in and out within an hour. No hassle and my son loves the car. I am very pleased with the whole transaction. If I buy a car in the future, I will buy it from them.
2 of 3 people found this review helpful.
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Apr 16, 2017
They were very upfront with information and provided great customer service. I would send a friend to them. Good people l!
6 of 6 people found this review helpful.
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Apr 12, 2017
My experience at Excellence Auto Direct was one of the best I've ever had,and that's saying a lot for my 40 years of car buying. I love dealing with the company. If you stop by, please ask for Ash, he's extremely friendly and helpful. I was financed right away and love my well maintained and low mileage purchase. Tell Ash, Verne sent you.
9 of 9 people found this review helpful.
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Dec 29, 2016
NikkyOkonkwo
Awesome people!!!
1 of 2 people found this review helpful.
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Dec 4, 2016
Kevin Ricard
Very nice people. If you see your dream car or just an automobile you desperately want please go and see these guys! They will work with you and get you in your ride. I spent hours there with Leo! He worked hard to get me out of there in my new vehicle and we were successful! Very nice guy! Go there and ask for Leo! No pressure easy to talk to! Will go above and beyond to make you happy !
3 of 4 people found this review helpful.
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Nov 21, 2016
I didn't buy this car from them because I found once just like it near to where I'm at, but they're very helpful and quick return my call. Thank you!
1 of 1 people found this review helpful.
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Nov 15, 2016
jintyjock
This dealership went out of their way to be helpful, I did not feel pressured in any way, Vladimir was great, I am recently widowed and was dreading looking for a car on my own.....would not hesitate to recommend this great team....I drove out with my dreamHUGE car that my husband so wanted me to have..!!!HUGE THANK-YOU.....
3 of 3 people found this review helpful.
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Oct 20, 2016
Dealer was pleasure to speak to. Did not move forward becuase shipping would,hsve been too expensive
1 of 1 people found this review helpful.
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Oct 13, 2016
I bought the Infinity Q-50 from them. I felt I got a great deal on the car but they didn't want to even give payoff amount on mine. They did finally agree to pay mine off but that's it. My payoff and what people were selling the same car for was about 5k equity. So even if you get a great price they will make it up on your trade in and pushing the extended warranty. I love my car but felt I could of made a better deal.
4 of 4 people found this review helpful.
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Sep 16, 2016
texas995
Good dealer, the right amount of communication but the salesperson no longer worked there when I went back to get the vehicle...
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words, we appreciate your business.
Sep 5, 2016
I was contacted promptly but we decided to buy another car.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for considering Excellence Auto Direct, hopefully we can help you with your next purchase.
Sep 4, 2016
Absolut great expierience..Satifaction guranteed.... Happy Happy Happy...Love my truck...Thank you Matt and Vladimir. My next drive will be from you guys again.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Claudia thank you so much, we appreciate you as well. Let us know if we can help you in any way.
Aug 12, 2016
Great dealer!! I have to admit, I thought this was going to be the typical car buying experience where you are there all day going bacl and forth. I was wrong. I worked with Bryan and he really worked on my behalf to get me right where I wanted to be with my monthly note. I also was very upside down in my vehicle, they were able to fix ot to where I walked away with hardly any negative equity!!! Iwould recommend giving them a try. I was in and out in 2 hours!!!
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you so much for the positive review, we appreciate you very much!
Aug 10, 2016
Quick reply and ongoing follow up. No pressure when I decided not to buy
Is this review helpful? Yes | No
Response from current dealership owner:
John thank you for the review, please consider us in the future!
Aug 1, 2016
They were very fast to redpond.....great dealership. Sherry
Is this review helpful? Yes | No
Response from current dealership owner:
Sherry thank you for your review, let us know if we can ever be of service to you!
Jul 20, 2016
Good
Is this review helpful? Yes | No
Response from current dealership owner:
John thank you for the review!
Jun 14, 2016
They did what they said, everything was handled in house, Jose was very nice and helpful even thow it was his first week on the job!
1 of 1 people found this review helpful.
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Response from current dealership owner:
Brian thank you for the review, please feel free to contact us if we can help you in any way.
Jun 1, 2016
I was contacted very prompt
Is this review helpful? Yes | No
Response from current dealership owner:
Cheri thanks for the review, please consider us when you are in the market for a car!
May 17, 2016
This dealership is the quintessential " anti-dealership." Every member of the staff was professional, courteous, and helpful but without that dreaded used car salesman persona. The process was extremely streamlined and easy. They gave us the car, terms, and price we wanted and needed all in a day from start to signing. Bernabe (salesman) and Anthony (finance director) were especially wonderful and will be the reason. this dealership will have my continued business and heartfelt referral. Thanks to everyone at Excellence Auto....you have truly earned your name: Excellence.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Wow Mansi, what a review... thank you so much for the kind words. We are here to help you anytime, please let us know what we can do for you in the future!
May 15, 2016
Prices are a little too high, not aggressive enough but nice dealership though.
Is this review helpful? Yes | No
Response from current dealership owner:
Derrick thank you for the review... I am surprised to see you felt our prices are high because our business model is to have the most aggressive price in our market. We get a ton of business from out of state because of this too. We are happy to compare prices with our competitors to give our clients the best deal, generally a price lower than ours has a catch! Thanks and please consider us again for your automotive needs!
May 11, 2016
I purchased a 2012 Infiniti FX35 great service and I would buy form them again. Very Happy Customer!
Is this review helpful? Yes | No
Response from current dealership owner:
Tina, thank you for the kind words... we would love to help you again on the next one!
May 10, 2016
Great
Is this review helpful? Yes | No
Response from current dealership owner:
Mildred thank you for the review!
May 1, 2016
Perfect
Is this review helpful? Yes | No
Response from current dealership owner:
Annette, thanks for the review!
Read 19 old reviews
Apr 12, 2016
Excellent experience!
Is this review helpful? Yes | No
Response from current dealership owner:
G, thanks for the review!
Mar 27, 2016
Excellent service!
Is this review helpful? Yes | No
Response from current dealership owner:
Les, thanks for the review!
Mar 12, 2016
Received excellent service. Helpful sales team.
Is this review helpful? Yes | No
Response from current dealership owner:
Kim, thanks for the review!
Feb 27, 2016
BillCat
Very good
Is this review helpful? Yes | No
Response from current dealership owner:
Bill, thanks for the review!
Feb 16, 2016
Ambercgrigsby
Quick response from Mr. Limon, within the hour! Very helpful & friendly. Good deals too
Is this review helpful? Yes | No
Response from current dealership owner:
Amber, thanks for the review!
Jan 17, 2016
Very helpful
Is this review helpful? Yes | No
Response from current dealership owner:
Mark, thanks for the review!
Jan 2, 2016
Dealership contacted me quickly and set up appointment. Car looked great but drove harder than I expected so I didn't purchase; however, their were lots of other nice looking cars to chose from. I haven't decided to buy at this time.
Is this review helpful? Yes | No
Response from current dealership owner:
Verdie, thanks for the honest review... We stand behind our cars and if there is something we can do to make our clients happy we will go above and beyond for you. If you are ever in the market please consider us again, we appreciate you very much!
Dec 11, 2015
This is a low class company they lie to get you in there about being pre approved for a deal that is already in place then begin to insult you and your past credit choices and force you to believe that they are your only option then on top of that don't return all id paperwork you are asked to bring they kept my paycheck stub when asked to return it that he said to come pick it up knowing I had no way up there
1 of 1 people found this review helpful.
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Response from current dealership owner:
Ted, I am sorry to hear about your experience. I understand it is tough to buy a car when there are credit challenges. It creates obstacles for both you and us. We want nothing more than to sell these cars we are not in business to keep them but ultimately it is up to the lender to review the paperwork you provide us and make a decision to move forward, not the dealership. Best wishes and thanks for considering us.
Nov 3, 2015
My experience working with Excellence Auto Direct was excellent. They are very helpful any questions or concern that you have they are always there to help you in any way possible.
Is this review helpful? Yes | No
Response from current dealership owner:
Yaremi, thanks for the review... we appreciate you very much. Please let us know if we can ever be of service to you!
Jul 28, 2015
kmorse
Contacted immediately
Is this review helpful? Yes | No
Response from current dealership owner:
Kmorse, thanks for the review... we appreciate you very much!
Jul 21, 2015
Jeremiah was very nice and helpful.
Is this review helpful? Yes | No
Response from current dealership owner:
Kathy, thanks for the review... we appreciate you very much. Please let us know if we can ever be of service to you!
May 13, 2015
Tried to be helpful.
Is this review helpful? Yes | No
Response from current dealership owner:
Kerry, thanks for the review... we appreciate you very much!
Mar 11, 2015
bought elsewhere but they were prompt to respond and helpful
Is this review helpful? Yes | No
Response from current dealership owner:
Heather, thanks for the review... we appreciate you very much. Please let us know if we can ever be of service to you!
Mar 2, 2015
Great to work with great cars
Is this review helpful? Yes | No
Response from current dealership owner:
James, thanks for the review!
Jan 23, 2015
She was lovely
Is this review helpful? Yes | No
Response from current dealership owner:
Kelly, thanks for the review... we appreciate you very much!
Oct 23, 2014
The dealer called me back and also emailed me. I have been working with Robert G. He certified me to finance a vehicle. Right now we are trying to find a vehicle I would like to purchase even though there are plenty of cars to choose from. I really appreciate the patience and kindness shown to me by this dealership.
Is this review helpful? Yes | No
Jul 12, 2014
Excellent car purchase experience! I would purchase a vehicle from them again. Bought as really clean vehicle.
Is this review helpful? Yes | No
Response from current dealership owner:
Jim, thanks for the kind words... we appreciate you very much!
Jul 12, 2014
I recommend the folks at Excellence Auto Direct. They do what they say they will do and they stand behind their cars!
Is this review helpful? Yes | No
Response from current dealership owner:
Mark, thanks for the review... we appreciate you very much!
Jun 27, 2014
Low prices and great customer service! I was pleasantly surprised with this dealership. It is a small family owned dealership but the level of care and service puts them up there with the big boys. I love my new Lexus and will recommend this dealer to ANYONE.
Is this review helpful? Yes | No
Response from current dealership owner:
Gina, thanks for the kind words. We strive to give our clients the level of service one would expect from the bigger dealerships without the high prices so I am so glad you got this experience from our team. This is exactly our mission and I am grateful you gave us the opportunity to help you!

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