Elhart GMC Hyundai Inc

822 Chicago Dr
Holland, MI 49423

Sales: (616) 548-6892

Service: (616) 392-8516

Today 9:00 AM - 2:00 PM
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https://static.cargurus.com/images/forsale/2018/11/09/22/01/2015_jeep_grand_cherokee-pic-5526145359872860257-152x114.jpeg

2015 Jeep Grand Cherokee Laredo 4WD Used Cars in Holland, MI 49423

Great Deal
$3,702 BELOW
CarGurus IMV of $25,183

Price: $21,481

Mileage: 52,421

Location: Holland, MI 49423

Average time on market: 56 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2015 Jeep Grand Cherokee Laredo 4WD for sale - $21,481, 52,421 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2018/08/30/10/22/2013_ford_f-150-pic-7065092160915650896-152x114.jpeg

2013 Ford F-150 FX4 SuperCrew 4WD Used Cars in Holland, MI 49423

Great Deal
$4,170 BELOW
CarGurus IMV of $26,670

Price: $22,500

Mileage: 76,686

Location: Holland, MI 49423

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2013 Ford F-150 FX4 SuperCrew 4WD for sale - $22,500, 76,686 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Appearance Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Heat Package, Tow Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/11/14/11/39/2007_hyundai_santa_fe-pic-7042515216453808950-152x114.jpeg

2007 Hyundai Santa Fe 3.3L Limited AWD Used Cars in Holland, MI 49423

Great Deal
$2,240 BELOW
CarGurus IMV of $6,240

Price: $4,000

Mileage: 160,052

Location: Holland, MI 49423

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Ebony Black Description: Used 2007 Hyundai Santa Fe 3.3L Limited AWD for sale - $4,000, 160,052 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/10/26/20/42/2015_chevrolet_silverado_1500-pic-3494599184334699898-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Holland, MI 49423

Great Deal
$2,646 BELOW
CarGurus IMV of $28,852

Price: $26,206

Mileage: 36,058

Location: Holland, MI 49423

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $26,206, 36,058 miles with Leather Seats, Power Package, Navigation System, Suspension Package, Preferred Package, Aluminum Wheels, Trailer Package, Tow Package, SE Package, Appearance Package, LT Package, Z 71 Package, Bluetooth, Backup Camera, Remote Start, Off Road Package, Convenience Package, Z71 Package
https://static.cargurus.com/images/forsale/2018/08/30/20/00/2018_gmc_yukon-pic-2408381197800159505-152x114.jpeg

2018 GMC Yukon SLT 4WD Used Cars in Holland, MI 49423

Great Deal
$4,301 BELOW
CarGurus IMV of $50,620

Price: $46,319

Mileage: 29,693

Location: Holland, MI 49423

Average time on market: 46 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Dark Sapphire Blue Metallic Description: Used 2018 GMC Yukon SLT 4WD for sale - $46,319, 29,693 miles with Leather Seats, Sunroof/Moonroof, Power Package, Standard Suspension Package, Navigation System, Adaptive Cruise Control, DVD Entertainment System, Suspension Package, Preferred Package, Aluminum Wheels, Trailer Package, Heat Package, Premium Package, Premium Smooth Ride Suspension Package, Tow Package, SE Package, Security Package, Bluetooth, Memory Package, Backup Camera, Remote Start, Sound Package
https://static.cargurus.com/images/forsale/2018/10/27/20/00/2015_chevrolet_silverado_1500-pic-7213213931470710045-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Holland, MI 49423

Great Deal
$2,618 BELOW
CarGurus IMV of $28,618

Price: $26,000

Mileage: 38,958

Location: Holland, MI 49423

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2015 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $26,000, 38,958 miles with Leather Seats, Power Package, Navigation System, Suspension Package, Preferred Package, Aluminum Wheels, Trailer Package, Tow Package, SE Package, Appearance Package, LT Package, Z 71 Package, Bluetooth, Backup Camera, Remote Start, Off Road Package, Convenience Package, Z71 Package
https://static.cargurus.com/images/forsale/2018/08/15/09/32/2011_jeep_wrangler_unlimited-pic-8431263975811550685-152x114.jpeg

2011 Jeep Wrangler Unlimited Sahara 4WD Used Cars in Holland, MI 49423

Great Deal
$2,899 BELOW
CarGurus IMV of $24,799

Price: $21,900

Mileage: 65,483

Location: Holland, MI 49423

Average time on market: 28 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2011 Jeep Wrangler Unlimited Sahara 4WD for sale - $21,900, 65,483 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Heat Package, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2018/11/16/22/14/2017_chevrolet_equinox-pic-1267321367719400110-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in Holland, MI 49423

Great Deal
$2,007 BELOW
CarGurus IMV of $19,559

Price: $17,552

Mileage: 23,295

Location: Holland, MI 49423

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mosaic Black Metallic Description: Used 2017 Chevrolet Equinox LT FWD for sale - $17,552, 23,295 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/11/14/22/26/2009_dodge_journey-pic-5994034183319372863-152x114.jpeg

2009 Dodge Journey R/T FWD Used Cars in Holland, MI 49423

Great Deal
$1,963 BELOW
CarGurus IMV of $8,463

Price: $6,500

Mileage: 94,131

Location: Holland, MI 49423

Average time on market: 14 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Inferno Red Crystal Pearlcoat Description: Used 2009 Dodge Journey R/T FWD for sale - $6,500, 94,131 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/11/07/10/41/2015_infiniti_qx80-pic-8857008205778648994-152x114.jpeg

2015 INFINITI QX80 AWD Used Cars in Holland, MI 49423

Great Deal
$3,692 BELOW
CarGurus IMV of $47,692

Price: $44,000

Mileage: 24,390

Location: Holland, MI 49423

Average time on market: 38 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Graphite Shadow Description: Used 2015 INFINITI QX80 AWD for sale - $44,000, 24,390 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Heat Package
https://static.cargurus.com/images/forsale/2018/10/06/19/50/2015_ford_explorer-pic-4471498012427234207-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Holland, MI 49423

Great Deal
$2,386 BELOW
CarGurus IMV of $26,701

Price: $24,315

Mileage: 36,990

Location: Holland, MI 49423

Average time on market: 56 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $24,315, 36,990 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Aluminum Wheels, Tow Package, LE Package, SE Package, XLT Package, Appearance Package, LT Package, Bluetooth, Backup Camera, Remote Start, Comfort Package
https://static.cargurus.com/images/forsale/2018/11/12/23/13/2008_hyundai_santa_fe-pic-6252371923517124207-152x114.jpeg

2008 Hyundai Santa Fe 3.3L Limited AWD Used Cars in Holland, MI 49423

Great Deal
$1,599 BELOW
CarGurus IMV of $7,589

Price: $5,990

Mileage: 134,149

Location: Holland, MI 49423

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Steel Gray Description: Used 2008 Hyundai Santa Fe 3.3L Limited AWD for sale - $5,990, 134,149 miles with Leather Seats, Popular Equipment Package, Sunroof/Moonroof, Power Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/11/05/21/03/2015_ford_f-150-pic-8771368323180910732-152x114.jpeg

2015 Ford F-150 King Ranch SuperCrew 4WD Used Cars in Holland, MI 49423

Good Deal
$2,599 BELOW
CarGurus IMV of $36,721

Price: $34,122

Mileage: 76,072

Location: Holland, MI 49423

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 King Ranch SuperCrew 4WD for sale - $34,122, 76,072 miles with King Ranch Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Adaptive Cruise Control, Technology Package, Premium Wheels, Trailer Package, Heat Package, Tow Package, Luxury Package, LE Package, SE Package, Appearance Package, Bluetooth, Backup Camera, Remote Start, Off Road Package
https://static.cargurus.com/images/forsale/2018/11/09/10/12/2015_gmc_sierra_2500hd-pic-1358565056419376490-152x114.jpeg

2015 GMC Sierra 2500HD SLE Crew Cab SB 4WD Used Cars in Holland, MI 49423

Good Deal
$2,581 BELOW
CarGurus IMV of $38,429

Price: $35,848

Mileage: 24,130

Location: Holland, MI 49423

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Quicksilver Metallic Description: Used 2015 GMC Sierra 2500HD SLE Crew Cab SB 4WD for sale - $35,848, 24,130 miles with Leather Seats, Power Package, Standard Suspension Package, Navigation System, Suspension Package, Preferred Package, Aluminum Wheels, Premium Package, Tow Package, SL Package, Bluetooth, SLE Package, Backup Camera, Remote Start, Off Road Package, Convenience Package
https://static.cargurus.com/images/forsale/2018/11/16/11/37/2013_chevrolet_silverado_1500-pic-4658389947959069323-152x114.jpeg

2013 Chevrolet Silverado 1500 Work Truck Crew Cab 4WD Used Cars in Holland, MI 49423

Good Deal
$2,049 BELOW
CarGurus IMV of $18,549

Price: $16,500

Mileage: 84,931

Location: Holland, MI 49423

Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Summit White Description: Used 2013 Chevrolet Silverado 1500 Work Truck Crew Cab 4WD for sale - $16,500, 84,931 miles with Leather Seats, Navigation System, Suspension Package, Appearance Package, Skid Plate Package, Bluetooth, Aluminum Wheels, Sport Chrono Package, Premium Package, Solid Smooth Ride Suspension Package, Tow Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 16, 2018
Guru9JWL9
good. Satisfied with service.
Response from current dealership:
Thanks so much for the nice review and we appreciate the opportunity to earn your business. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Oct 9, 2018
The response regarding my inquiry was prompt, personable and courteous. Excellent customer service via long distance. Greatly appreciated.
Response from current dealership:
Thank you for taking the time to share your feedback! Your kind words and fantastic star-rating are greatly appreciated and I'm glad to hear that our staff was prompt, personable and courteous. Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Oct 3, 2018
Sold the car i was on my way to test drive never informed me till i got there
Response from current dealership:
Please let me apologize for this experience. I'm sorry that the car you were interested sold so quickly. Please call me at 616-392-8516 so I can learn more about your experience. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Aug 24, 2018
Excellent customer service..
Response from current dealership:
We at Elhart Hyundai are pleased to hear of your admiration towards our excellent customer service. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Jul 3, 2018
GuruTYRDM
Made an online offer. I received a generic email back. No one contacted me personally to decline or accept my offer. I bought from another dealership.
Jun 21, 2018
GuruWJ4YF
I bought it! Yay
Apr 15, 2018
The dealership quickly contacted me and answered all questions with all vehicle history. Allowed a full inspection and evaluation. Very good buying experience.
1 people found this review helpful.
Apr 2, 2018
cameronwilde
Was very helpful in my questions about the truck I was researching. Would call on them again if looking for another vehicle
Mar 16, 2018
Daytona98
Simon did a outstanding job answering all my questions & concerns on this 06 Ram 1500 & was totally amazing to work with !!! Thank You !
Response from current dealership:
Thank you for taking the time to give us your feedback! I am pleased to hear that Simon was able to help you and got all of your questions answered. If there is anything else we can do for you please let us know.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Mar 5, 2018
they are awesome
Response from current dealership:
Chris, thank you for the 5-star rating and for your time. We appreciate your business and look forward to working with you again in the future. Please let us know if we can help with anything else.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Feb 19, 2018
I found the car I was most interested in over the weekend, on CarGurus. Elhart GMC Hyundai and I were in touch on the very next business day. The car was just as perfect for me as I had hoped; both my salesman (Kevin Rozema) and the financial officer (David Umlor, Jr.) made my purchase as non-stressful as humanly possible. They were truly fun to do business with, above and beyond just doing their technical jobs in an outstanding fashion. I'm SO glad that the car I wanted was at that dealership!
2 people found this review helpful.
Jan 29, 2018
Very prompt and helpful sales people. Great to work with.
Jan 27, 2018
Guru5C6R7
did not buy, missed out, good deal
1 people found this review helpful.
Jan 22, 2018
So far so good still shopping
Jan 22, 2018
Guru5XD95
got back to me quickly
Dec 27, 2017
The Elhart sales staff were very helpful and friendly. We had a very good experience throughout the whole buying process. I’d recommend their dealership! David
1 people found this review helpful.
Dec 26, 2017
Cadreman
Unfortunately it was terrible I was in process of buying a car one day only to be told the next morning it was sold the night before. I felt like I was being conned, it was very disheartening.
2 people found this review helpful.
Dec 9, 2017
Honest.
Response from current dealership:
We at Elhart GMC are excited to hear we have excellent customer service. We always want to receive positive feedback. Thus our attention is focused on our face to face interaction between our service team and customer base, to provide good camaraderie. Thank you for your time.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Dec 1, 2017
The staff was very helpful and friendly. I ended up buying a vehicle from them.
1 people found this review helpful.
Response from current dealership:
Heidi, thank you for the excellent review and rating. I am thrilled to hear that our team was able to provide great service. Congratulations on your purchase, we look forward to seeing you again!
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Nov 25, 2017
Seth Venezia
Very informative
Response from current dealership:
Seth, thank you for the top marks. I am thrilled our team was able to provide you such excellent service on your recent visit. Please let us know if we can help with anything else.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Nov 2, 2017
Quick response. Left a message and got a call the next morning
Oct 30, 2017
Treated well. Answered all of my questions in initial email, as well as all subsequent questions I had before I even looked at vehicle. Even in an email, I could tell by the context I was communicating with a genuinely friendly person. Not necessarily a salesman, but someone who wanted to provide me with answers and a good experience whether I was buying or not.
Oct 3, 2017
Test drove the car had a few things wanted checked out, said they would get back to us 3 days later called and they said the car was sold, told us they had another car they would call us back, never heard from them....bought from another dealer..
5 people found this review helpful.
Sep 25, 2017
Good response.
Aug 25, 2017
Did not answer my questions in the e-mail. Sail to come in and see if there is a car they can sell me. (Typical car sales person tactics.)
4 people found this review helpful.
Aug 18, 2017
It was great!
Aug 15, 2017
Drwedge
I did purchase the vehicle as is for a fair and reasonable price. They did not pressure me into a sale. The paper work was easy. I'm happy with my purchase.
2 people found this review helpful.
Aug 2, 2017
Good.
Jun 22, 2017
Familia_2477
They were very professional. Transaction went smoothly especially since I was from out of town.
1 people found this review helpful.
Jun 1, 2017
Great customer service! Excellent follow up!
Apr 27, 2017
jspyke52
Great. Walked alway with a newer vehicle
Apr 6, 2017
1DAngelo
Helpful and attentive!
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to leave us this great review and rating. I am thrilled our team was able to provide you with such great service. We look forward to seeing you around campus.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Apr 6, 2017
Very friendly
1 people found this review helpful.
Response from current dealership:
Trisha, thank you so much for your time in leaving us this great review! Our team strives to provide top-notch and friendly service, it's wonderful to know you experienced this first hand. Please let us know if you need anything.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Mar 17, 2017
Very professional. Duane and KC were easy to work with. Would consider purchasing again.
Mar 16, 2017
I bought it and everything went smooth
Feb 26, 2017
Real good experience buying my truck. Helpful knowledgeable. Over good feeling when I left.
Feb 11, 2017
Loubeatzak
Excellent
1 people found this review helpful.
Feb 6, 2017
Very helpful looking for what I needed.
Dec 13, 2016
impressed with the amount of correspondence to this point. Nearly 200 miles away, so we're having some logistical issues at this point
2 people found this review helpful.
Read 24 old reviews
Oct 27, 2016
Dealer was through with an email and a phone call.The Customer Relations Mgr. emailed as a follow up to his staff. So far, so good.
1 people found this review helpful.
Oct 4, 2016
I was contacted via phone and internet. Made appointment to see this 2003 Ford Thunderbird at 12:00 next day. The drive was 2 1/2 hours and 150 miles . Upon arrival at 11.30 - a 1/2 hour early - was told that this car was just sold before I got there. I'll never recommend this dealer since this was most unprofessional and this type of action is what gives car dealer a bad rap.
3 people found this review helpful.
Sep 12, 2016
Very good 2 respond back
Sep 3, 2016
The response was very good. I scheduled a appointment to see a truck ,but another salesman sold it without knowing that I was coming there. They did call before I left.
Aug 30, 2016
They responded super quickly to my initial inquiry, offered to set up test drive - sent email confirmation with date, time, car, name of salesperson to ask for, details of which building to enter. When my husband arrived, the car he wanted to test drive was waiting for him, convertible top down (sunny day!), and a paper in the windshield with his name indicating the car was held there for him and his test drive! He also appreciated the honesty of several staff when he asked specific questions about the car, the willingness to quote him an 'out the door' price, and agreement to repair a couple minor vehicle things before we'd take delivery. Seriously, an excellent car dealer experience from beginning until now!
2 people found this review helpful.
Aug 9, 2016
They responded the next business day. When they called me they kept pushing me to set up an appointment when I just wanted to look at the car. However I called a couple days later to set up my appointment for the car. Then the same day they sold the car.
Aug 5, 2016
I turned them down. I didn't want to drive there.
Jun 14, 2016
Wonderful .... George C was great his customer service was above and beyond.
Jun 13, 2016
The dealer responded right away. I went to look at the car later, and was helped (but not pressured) by a very nice salesman. I decided to buy the car.
Jun 7, 2016
Dealership personnel were friendly, honest and reasonable in coming to an agreeable price between my trade in and the vehicle I was purchasing. They also followed up after the sale.
May 29, 2016
Bmouat
Mike showed the the car- he was not professional but the manager contacted me several times to make it right.
Response from current dealership:
First of all, thank you very much for taking the time out of your day to write this review! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. Secondly, thank you for recognizing our manager and that he made it right. I will be sure to pass this on to him. Regards, Jan
May 16, 2016
Great experience working with Elhart. I was contacted immediately after my inquiry. I went to look at the vehicle, was met by friendly sales staff, and ended up purchasing from them. They accommodated me in a couple of small ways that they did not need to, but it was evident that they do care about the customer. I would buy from them again with confidence.
Response from current dealership:
Thank you for writing this awesome review, Chuck! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We will see you soon! Regards, Jan
May 12, 2016
KC was excellent! Met our concerns! Nice staff!!
Response from current dealership:
We at Elhart are pleased to hear of your admiration towards KC. He is a valuable member of our team along with many others. Please return when needed and we will be sure to provide the same outstanding customer service. Regards, Jan
Apr 21, 2016
Very knowledgable and trustworthy. We appreciate the honesty and options given to us. Did not purchase this exact vehicle but did purchase a used vehicle with them. Cannot say enough good, it's refreshing in today's world to deal with great people and transparent arrangements. Kudos to the Used team there!!
Response from current dealership:
What an awesome review! The pleasure was truly ours and we are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review regarding our used car team. Our customer service is what we value the most, and we are happy to hear that you were satisfied. Congratulations on your new used car, and we definitely look forward to seeing you again. In saying that, if there is anything that we can do to help you before then, please let us know!
Apr 11, 2016
Good service.
Response from current dealership:
Thank you Carl for taking the time out of your busy schedule to give us this 5-star review! We appreciate your business and look forward to seeing you again!
Apr 10, 2016
Excellent. Drove 5+ hours to see the SUV. Everything was as promised. Price was as promised. Lovely staff. Left my trade-in and came home with a great used SUV.
Response from current dealership:
We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review and driving 5+ hours. Our customer service is what we value the most, and we are happy to hear that you were satisfied. Congratulations on your new SUV! If there is anything more that we can do, please let us know!
Mar 8, 2016
Duane was our experienced/seasoned salesperson. Very good communication skills. He was not pushy, handled my wife and I effectively, and was flexible too our specific needs. Paperwork appointment could have been more prompt, but Caryn was very organized and got us through it. Give them a 4.5. I recommend asking for Duane. Very nicely prepared GMCertified Traverse. Hope service is as good as purchase experience.
Response from current dealership:
Thank you for taking the time to write such a great review and congrats on your new Traverse! Duane and Caryn will be thrilled to hear how their great customer service and organization skills have produced another satisfied customer. I'll be sure to pass along your compliments to them. Please return when needed and we will be sure to provide the same outstanding customer service. Happy Driving Mark
Feb 25, 2016
No additional suggestions of other cars
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to give us your feedback Jeffrey. I will pass along your suggestion to our sales departments.
Feb 18, 2016
Car sales men were very nice and willing to help. So I was buying this yukon above it's used so it not perfect. It had a few small chips in the windshield no big deal right. Well we decided to buy it, did all the paperwork bought the yukon came outside to drive it home and before I even put the vehicle in gear the windshield cracked all the way across from side to side.... The dealership would do nothing about it I even offered to pay half of all cost. I mean I didn't even drive it off the lot yet. So I just said whatever I'm happy with the vehicle but not the dealership. So then not 24 hrs later my bank calls me and says that elhart didn't give them the full payoff on my trade in. I couldn't believe what this dealership was doing. It's like this was their first time for a trade in. So I paid the difference and haven't herd from the dealership. It was only $2.56 but still the fact that I shouldn't have to double check every little step the dealership takes. VERY UNHAPPY WITH DEALERSHIP WOULD NOT RECOMMEND TO ANYONE. But the used car sales man Jay was very helpful.
2 people found this review helpful.
Response from current dealership:
First of all, thank you very much for taking the time out of your day to write this review! I’m very sorry to hear you had this experience at our dealership. I will be sure to share your review to the manager of that department. We appreciate your compliment of Jay and your kind words. I will be sure to let Jay know. Once again, thank you.
Jan 8, 2016
everyone worked very hard to get me the truck i wanted thanks.
Jan 8, 2016
They got right back with and were very helpful.
Sep 25, 2015
Useless and Utterly useless, their four best words were...We've been very busy. One phone conversation lasted about thirty seconds. I would not recommend this dealership to anyone in my family or anyone I consider a friend. But to the rest of ya...my word means nothing so good luck dealing with them.
Response from current dealership:
Please let me apologize for this negative experience at Elhart. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. In this situation, everyone loses. We are committed to your satisfaction so please feel free to stop by the dealership anytime during normal business hours and ask to speak to the manager of the department you were working with.

Regards,
Jan Houting
CEO Customer Relations
jan@elhart.com
Aug 7, 2015
Web wasn't updated, asked about the car twice finally got an answer and it was sold
May 3, 2015
Contacted me quickly in response to my inquiry

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