Elhart GMC Hyundai Inc

822 Chicago Dr
Holland, MI 49423

Sales: (616) 548-6892

Service: (616) 392-8516

Today 9:00 AM - 5:30 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2019/03/22/11/20/2014_honda_odyssey-pic-5819763480995855321-152x114.jpeg

2014 Honda Odyssey Touring FWD Used Cars in Holland, MI 49423

Great Deal
$2,545 BELOW
CarGurus IMV of $21,118

Price: $18,573

Mileage: 84,511

Location: Holland, MI 49423

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal Black Pearl Description: Used 2014 Honda Odyssey Touring FWD for sale - $18,573, 84,511 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/05/21/26/2007_cadillac_escalade_esv-pic-7739376946068979640-152x114.jpeg

2007 Cadillac Escalade ESV 4WD Used Cars in Holland, MI 49423

Great Deal
$3,124 BELOW
CarGurus IMV of $11,924

Price: $8,800

Mileage: 190,667

Location: Holland, MI 49423

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Raven Description: Used 2007 Cadillac Escalade ESV 4WD for sale - $8,800, 190,667 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/15/20/51/2016_chevrolet_silverado_1500-pic-515424144416195618-152x114.jpeg

2016 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Holland, MI 49423

Good Deal
$2,065 BELOW
CarGurus IMV of $28,964

Price: $26,899

Mileage: 25,193

Location: Holland, MI 49423

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2016 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $26,899, 25,193 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/15/20/51/2016_hyundai_tucson-pic-2466458662795235887-152x114.jpeg

2016 Hyundai Tucson 1.6T Limited AWD Used Cars in Holland, MI 49423

Good Deal
$1,792 BELOW
CarGurus IMV of $22,320

Price: $20,528

Mileage: 37,713

Location: Holland, MI 49423

Average time on market: 34 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Sedona Sunset Description: Used 2016 Hyundai Tucson 1.6T Limited AWD for sale - $20,528, 37,713 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Ultimate Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/15/20/51/2018_gmc_yukon-pic-3867421278865495359-152x114.jpeg

2018 GMC Yukon SLE 4WD Used Cars in Holland, MI 49423

Good Deal
$2,329 BELOW
CarGurus IMV of $41,629

Price: $39,300

Mileage: 18,972

Location: Holland, MI 49423

Average time on market: 53 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2018 GMC Yukon SLE 4WD for sale - $39,300, 18,972 miles with Suspension Package, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Premium Smooth Ride Suspension Package, Tow Package
https://static.cargurus.com/images/forsale/2019/03/04/20/46/2016_gmc_yukon-pic-6789452500763485018-152x114.jpeg

2016 GMC Yukon Denali 4WD Used Cars in Holland, MI 49423

Good Deal
$2,680 BELOW
CarGurus IMV of $46,980

Price: $44,300

Mileage: 50,500

Location: Holland, MI 49423

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Onyx Black Description: Used 2016 GMC Yukon Denali 4WD for sale - $44,300, 50,500 miles with Navigation System, Suspension Package, Preferred Package, Bluetooth, Memory Package, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2019/03/15/20/43/2014_land_rover_range_rover_sport-pic-4711124650950107915-152x114.jpeg

2014 Land Rover Range Rover Sport HSE Used Cars in Holland, MI 49423

Good Deal
$3,213 BELOW
CarGurus IMV of $35,213

Price: $32,000

Mileage: 79,912

Location: Holland, MI 49423

Average time on market: 30 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Loire Blue Description: Used 2014 Land Rover Range Rover Sport HSE for sale - $32,000, 79,912 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/03/15/20/58/2015_chevrolet_silverado_1500-pic-1583390481225212085-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Holland, MI 49423

Good Deal
$1,895 BELOW
CarGurus IMV of $26,132

Price: $24,237

Mileage: 25,555

Location: Holland, MI 49423

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2015 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $24,237, 25,555 miles with Bluetooth, Backup Camera, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/15/21/07/2016_ford_f-150-pic-5685459576924687406-152x114.jpeg

2016 Ford F-150 XLT SuperCrew 4WD Used Cars in Holland, MI 49423

Good Deal
$2,336 BELOW
CarGurus IMV of $33,868

Price: $31,532

Mileage: 14,236

Location: Holland, MI 49423

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2016 Ford F-150 XLT SuperCrew 4WD for sale - $31,532, 14,236 miles with Navigation System, Alloy Wheels, Appearance Package, Bluetooth, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2019/03/04/20/46/2016_gmc_acadia-pic-2657837795244677531-152x114.jpeg

2016 GMC Acadia SLE2 AWD Used Cars in Holland, MI 49423

Good Deal
$1,368 BELOW
CarGurus IMV of $23,539

Price: $22,171

Mileage: 44,996

Location: Holland, MI 49423

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2016 GMC Acadia SLE2 AWD for sale - $22,171, 44,996 miles with Bluetooth, Acoustical Package, Backup Camera, Remote Start, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2019/03/04/20/46/2015_ram_1500-pic-847827442401990399-152x114.jpeg

2015 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Holland, MI 49423

Good Deal
$1,598 BELOW
CarGurus IMV of $25,577

Price: $23,979

Mileage: 70,391

Location: Holland, MI 49423

Average time on market: 50 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Ram 1500 Big Horn Crew Cab 4WD for sale - $23,979, 70,391 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/03/15/20/58/2016_ford_f-150-pic-6806411782867681208-152x114.jpeg

2016 Ford F-150 XLT SuperCrew 4WD Used Cars in Holland, MI 49423

Good Deal
$2,118 BELOW
CarGurus IMV of $29,923

Price: $27,805

Mileage: 34,606

Location: Holland, MI 49423

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Race Red Description: Used 2016 Ford F-150 XLT SuperCrew 4WD for sale - $27,805, 34,606 miles with Bluetooth, Backup Camera, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/12/20/41/2016_chevrolet_traverse-pic-2092187737213218383-152x114.jpeg

2016 Chevrolet Traverse 1LT AWD Used Cars in Holland, MI 49423

Good Deal
$1,448 BELOW
CarGurus IMV of $24,340

Price: $22,892

Mileage: 34,935

Location: Holland, MI 49423

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mosaic Black Metallic Description: Used 2016 Chevrolet Traverse 1LT AWD for sale - $22,892, 34,935 miles with Sunroof/Moonroof, Navigation System, DVD Entertainment System, Preferred Package, Technology Package, Premium Wheels, Trailer Package, Heat Package, Tow Package, Acoustical Package, SE Package, LT Package, Audio Package, Bluetooth, Backup Camera, Remote Start, Cargo Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/03/04/20/46/2013_ford_f-150-pic-8207039730630934614-152x114.jpeg

2013 Ford F-150 Platinum SuperCrew 4WD Used Cars in Holland, MI 49423

Good Deal
$1,945 BELOW
CarGurus IMV of $25,945

Price: $24,000

Mileage: 82,423

Location: Holland, MI 49423

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2013 Ford F-150 Platinum SuperCrew 4WD for sale - $24,000, 82,423 miles with Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Heat Package, Tow Package
https://static.cargurus.com/images/forsale/2019/03/19/21/41/2017_chevrolet_equinox-pic-4513263387849974379-152x114.jpeg

2017 Chevrolet Equinox LS FWD Used Cars in Holland, MI 49423

Good Deal
$1,007 BELOW
CarGurus IMV of $16,307

Price: $15,300

Mileage: 30,399

Location: Holland, MI 49423

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Velvet Metallic Description: Used 2017 Chevrolet Equinox LS FWD for sale - $15,300, 30,399 miles with Bluetooth, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 18, 2019
GuruB3175
Dealer responded fairly promptly.
1 people found this review helpful.
Response from current dealership:
Hi. We are thrilled that you enjoyed our services. Thank you for taking the time to share your comments and for this 5-star rating. We so appreciate it! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Feb 13, 2019
tdh155
He told me I did not qualify because I was in Wisconsin residence..I asked him what kind of incentives there were so I can see what I qualified for. I did not get a response after that..
1 people found this review helpful.
Response from current dealership:
Thank you for contacting Elhart Automotive, we appreciate the time you took to write this review! We apologize for not responding in a timely manner. I will check and see why we did not receive notification of this review when you sent it. Please contact our General Sales Manager, Dan Marzynski at (616) 392-8516 so that he can handle any of your questions as quickly as possible. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com
Jan 22, 2019
Very nice people
Response from current dealership:
Thank you Bob! We appreciate your 5-star rating. We are so happy you enjoyed our dealership and will be sharing your feedback with our team.
Best Regards,
Jan Houting
CEO of Customer Relations
jan@elhart.com
Dec 25, 2018
Very quick at responding to inquiries!
Dec 12, 2018
GuruX3QQW
Service was great
Dec 1, 2018
boomedoc
Great dealership with a very knowledgeable staff.
Oct 16, 2018
Guru9JWL9
good. Satisfied with service.
Response from current dealership:
Thanks so much for the nice review and we appreciate the opportunity to earn your business. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Oct 9, 2018
The response regarding my inquiry was prompt, personable and courteous. Excellent customer service via long distance. Greatly appreciated.
Response from current dealership:
Thank you for taking the time to share your feedback! Your kind words and fantastic star-rating are greatly appreciated and I'm glad to hear that our staff was prompt, personable and courteous. Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Oct 3, 2018
Sold the car i was on my way to test drive never informed me till i got there
Response from current dealership:
Please let me apologize for this experience. I'm sorry that the car you were interested sold so quickly. Please call me at 616-392-8516 so I can learn more about your experience. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Aug 24, 2018
Excellent customer service..
Response from current dealership:
We at Elhart Hyundai are pleased to hear of your admiration towards our excellent customer service. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com
Jul 3, 2018
GuruTYRDM
Made an online offer. I received a generic email back. No one contacted me personally to decline or accept my offer. I bought from another dealership.
1 people found this review helpful.
Jun 21, 2018
GuruWJ4YF
I bought it! Yay
Apr 15, 2018
The dealership quickly contacted me and answered all questions with all vehicle history. Allowed a full inspection and evaluation. Very good buying experience.
1 people found this review helpful.
Apr 2, 2018
cameronwilde
Was very helpful in my questions about the truck I was researching. Would call on them again if looking for another vehicle
Mar 16, 2018
Daytona98
Simon did a outstanding job answering all my questions & concerns on this 06 Ram 1500 & was totally amazing to work with !!! Thank You !
Response from current dealership:
Thank you for taking the time to give us your feedback! I am pleased to hear that Simon was able to help you and got all of your questions answered. If there is anything else we can do for you please let us know.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Mar 5, 2018
they are awesome
Response from current dealership:
Chris, thank you for the 5-star rating and for your time. We appreciate your business and look forward to working with you again in the future. Please let us know if we can help with anything else.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Feb 19, 2018
I found the car I was most interested in over the weekend, on CarGurus. Elhart GMC Hyundai and I were in touch on the very next business day. The car was just as perfect for me as I had hoped; both my salesman (Kevin Rozema) and the financial officer (David Umlor, Jr.) made my purchase as non-stressful as humanly possible. They were truly fun to do business with, above and beyond just doing their technical jobs in an outstanding fashion. I'm SO glad that the car I wanted was at that dealership!
2 people found this review helpful.
Jan 29, 2018
Very prompt and helpful sales people. Great to work with.
Jan 27, 2018
Guru5C6R7
did not buy, missed out, good deal
1 people found this review helpful.
Jan 22, 2018
So far so good still shopping
Jan 22, 2018
Guru5XD95
got back to me quickly
Dec 27, 2017
The Elhart sales staff were very helpful and friendly. We had a very good experience throughout the whole buying process. I’d recommend their dealership! David
1 people found this review helpful.
Dec 26, 2017
Cadreman
Unfortunately it was terrible I was in process of buying a car one day only to be told the next morning it was sold the night before. I felt like I was being conned, it was very disheartening.
3 people found this review helpful.
Dec 9, 2017
Honest.
Response from current dealership:
We at Elhart GMC are excited to hear we have excellent customer service. We always want to receive positive feedback. Thus our attention is focused on our face to face interaction between our service team and customer base, to provide good camaraderie. Thank you for your time.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Dec 1, 2017
The staff was very helpful and friendly. I ended up buying a vehicle from them.
1 people found this review helpful.
Response from current dealership:
Heidi, thank you for the excellent review and rating. I am thrilled to hear that our team was able to provide great service. Congratulations on your purchase, we look forward to seeing you again!
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Nov 25, 2017
Seth Venezia
Very informative
Response from current dealership:
Seth, thank you for the top marks. I am thrilled our team was able to provide you such excellent service on your recent visit. Please let us know if we can help with anything else.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Nov 2, 2017
Quick response. Left a message and got a call the next morning
Oct 30, 2017
Treated well. Answered all of my questions in initial email, as well as all subsequent questions I had before I even looked at vehicle. Even in an email, I could tell by the context I was communicating with a genuinely friendly person. Not necessarily a salesman, but someone who wanted to provide me with answers and a good experience whether I was buying or not.
Oct 3, 2017
Test drove the car had a few things wanted checked out, said they would get back to us 3 days later called and they said the car was sold, told us they had another car they would call us back, never heard from them....bought from another dealer..
6 people found this review helpful.
Sep 25, 2017
Good response.
Aug 25, 2017
Did not answer my questions in the e-mail. Sail to come in and see if there is a car they can sell me. (Typical car sales person tactics.)
4 people found this review helpful.
Aug 18, 2017
It was great!
Aug 15, 2017
Drwedge
I did purchase the vehicle as is for a fair and reasonable price. They did not pressure me into a sale. The paper work was easy. I'm happy with my purchase.
2 people found this review helpful.
Aug 2, 2017
Good.
Jun 22, 2017
Familia_2477
They were very professional. Transaction went smoothly especially since I was from out of town.
1 people found this review helpful.
Jun 1, 2017
Great customer service! Excellent follow up!
Apr 27, 2017
jspyke52
Great. Walked alway with a newer vehicle
Apr 6, 2017
1DAngelo
Helpful and attentive!
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to leave us this great review and rating. I am thrilled our team was able to provide you with such great service. We look forward to seeing you around campus.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Apr 6, 2017
Very friendly
1 people found this review helpful.
Response from current dealership:
Trisha, thank you so much for your time in leaving us this great review! Our team strives to provide top-notch and friendly service, it's wonderful to know you experienced this first hand. Please let us know if you need anything.
Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com
Read 30 old reviews
Mar 17, 2017
Very professional. Duane and KC were easy to work with. Would consider purchasing again.
Mar 16, 2017
I bought it and everything went smooth
Feb 26, 2017
Real good experience buying my truck. Helpful knowledgeable. Over good feeling when I left.
Feb 11, 2017
Loubeatzak
Excellent
1 people found this review helpful.
Feb 6, 2017
Very helpful looking for what I needed.
Dec 13, 2016
impressed with the amount of correspondence to this point. Nearly 200 miles away, so we're having some logistical issues at this point
2 people found this review helpful.
Oct 27, 2016
Dealer was through with an email and a phone call.The Customer Relations Mgr. emailed as a follow up to his staff. So far, so good.
1 people found this review helpful.
Oct 4, 2016
I was contacted via phone and internet. Made appointment to see this 2003 Ford Thunderbird at 12:00 next day. The drive was 2 1/2 hours and 150 miles . Upon arrival at 11.30 - a 1/2 hour early - was told that this car was just sold before I got there. I'll never recommend this dealer since this was most unprofessional and this type of action is what gives car dealer a bad rap.
3 people found this review helpful.
Sep 12, 2016
Very good 2 respond back
Sep 3, 2016
The response was very good. I scheduled a appointment to see a truck ,but another salesman sold it without knowing that I was coming there. They did call before I left.
Aug 30, 2016
They responded super quickly to my initial inquiry, offered to set up test drive - sent email confirmation with date, time, car, name of salesperson to ask for, details of which building to enter. When my husband arrived, the car he wanted to test drive was waiting for him, convertible top down (sunny day!), and a paper in the windshield with his name indicating the car was held there for him and his test drive! He also appreciated the honesty of several staff when he asked specific questions about the car, the willingness to quote him an 'out the door' price, and agreement to repair a couple minor vehicle things before we'd take delivery. Seriously, an excellent car dealer experience from beginning until now!
2 people found this review helpful.
Aug 9, 2016
They responded the next business day. When they called me they kept pushing me to set up an appointment when I just wanted to look at the car. However I called a couple days later to set up my appointment for the car. Then the same day they sold the car.
Aug 5, 2016
I turned them down. I didn't want to drive there.
Jun 14, 2016
Wonderful .... George C was great his customer service was above and beyond.
Jun 13, 2016
The dealer responded right away. I went to look at the car later, and was helped (but not pressured) by a very nice salesman. I decided to buy the car.
Jun 7, 2016
Dealership personnel were friendly, honest and reasonable in coming to an agreeable price between my trade in and the vehicle I was purchasing. They also followed up after the sale.
May 29, 2016
Bmouat
Mike showed the the car- he was not professional but the manager contacted me several times to make it right.
Response from current dealership:
First of all, thank you very much for taking the time out of your day to write this review! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. Secondly, thank you for recognizing our manager and that he made it right. I will be sure to pass this on to him. Regards, Jan
May 16, 2016
Great experience working with Elhart. I was contacted immediately after my inquiry. I went to look at the vehicle, was met by friendly sales staff, and ended up purchasing from them. They accommodated me in a couple of small ways that they did not need to, but it was evident that they do care about the customer. I would buy from them again with confidence.
Response from current dealership:
Thank you for writing this awesome review, Chuck! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We will see you soon! Regards, Jan
May 12, 2016
KC was excellent! Met our concerns! Nice staff!!
Response from current dealership:
We at Elhart are pleased to hear of your admiration towards KC. He is a valuable member of our team along with many others. Please return when needed and we will be sure to provide the same outstanding customer service. Regards, Jan
Apr 21, 2016
Very knowledgable and trustworthy. We appreciate the honesty and options given to us. Did not purchase this exact vehicle but did purchase a used vehicle with them. Cannot say enough good, it's refreshing in today's world to deal with great people and transparent arrangements. Kudos to the Used team there!!
Response from current dealership:
What an awesome review! The pleasure was truly ours and we are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review regarding our used car team. Our customer service is what we value the most, and we are happy to hear that you were satisfied. Congratulations on your new used car, and we definitely look forward to seeing you again. In saying that, if there is anything that we can do to help you before then, please let us know!
Apr 11, 2016
Good service.
Response from current dealership:
Thank you Carl for taking the time out of your busy schedule to give us this 5-star review! We appreciate your business and look forward to seeing you again!
Apr 10, 2016
Excellent. Drove 5+ hours to see the SUV. Everything was as promised. Price was as promised. Lovely staff. Left my trade-in and came home with a great used SUV.
Response from current dealership:
We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review and driving 5+ hours. Our customer service is what we value the most, and we are happy to hear that you were satisfied. Congratulations on your new SUV! If there is anything more that we can do, please let us know!
Mar 8, 2016
Duane was our experienced/seasoned salesperson. Very good communication skills. He was not pushy, handled my wife and I effectively, and was flexible too our specific needs. Paperwork appointment could have been more prompt, but Caryn was very organized and got us through it. Give them a 4.5. I recommend asking for Duane. Very nicely prepared GMCertified Traverse. Hope service is as good as purchase experience.
Response from current dealership:
Thank you for taking the time to write such a great review and congrats on your new Traverse! Duane and Caryn will be thrilled to hear how their great customer service and organization skills have produced another satisfied customer. I'll be sure to pass along your compliments to them. Please return when needed and we will be sure to provide the same outstanding customer service. Happy Driving Mark
Feb 25, 2016
No additional suggestions of other cars
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to give us your feedback Jeffrey. I will pass along your suggestion to our sales departments.
Feb 18, 2016
Car sales men were very nice and willing to help. So I was buying this yukon above it's used so it not perfect. It had a few small chips in the windshield no big deal right. Well we decided to buy it, did all the paperwork bought the yukon came outside to drive it home and before I even put the vehicle in gear the windshield cracked all the way across from side to side.... The dealership would do nothing about it I even offered to pay half of all cost. I mean I didn't even drive it off the lot yet. So I just said whatever I'm happy with the vehicle but not the dealership. So then not 24 hrs later my bank calls me and says that elhart didn't give them the full payoff on my trade in. I couldn't believe what this dealership was doing. It's like this was their first time for a trade in. So I paid the difference and haven't herd from the dealership. It was only $2.56 but still the fact that I shouldn't have to double check every little step the dealership takes. VERY UNHAPPY WITH DEALERSHIP WOULD NOT RECOMMEND TO ANYONE. But the used car sales man Jay was very helpful.
2 people found this review helpful.
Response from current dealership:
First of all, thank you very much for taking the time out of your day to write this review! I’m very sorry to hear you had this experience at our dealership. I will be sure to share your review to the manager of that department. We appreciate your compliment of Jay and your kind words. I will be sure to let Jay know. Once again, thank you.
Jan 8, 2016
everyone worked very hard to get me the truck i wanted thanks.
Jan 8, 2016
They got right back with and were very helpful.
Sep 25, 2015
Useless and Utterly useless, their four best words were...We've been very busy. One phone conversation lasted about thirty seconds. I would not recommend this dealership to anyone in my family or anyone I consider a friend. But to the rest of ya...my word means nothing so good luck dealing with them.
Response from current dealership:
Please let me apologize for this negative experience at Elhart. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. In this situation, everyone loses. We are committed to your satisfaction so please feel free to stop by the dealership anytime during normal business hours and ask to speak to the manager of the department you were working with.

Regards,
Jan Houting
CEO Customer Relations
jan@elhart.com
Aug 7, 2015
Web wasn't updated, asked about the car twice finally got an answer and it was sold
May 3, 2015
Contacted me quickly in response to my inquiry

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Fox Hyundai
4141 28th Street SE Grand Rapids, MI 49512

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