Duncan Ford Lincoln Mazda

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125 Jennelle Road
Blacksburg, VA 24060

Sales: (434) 610-1808

Service: (540) 552-4331

Today 8:30am - 7:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 30, 2017
buyherenow
Dealer called and emailed me several times. I didn't respond back to the emails. I give them a 5 Star because they responded several times.
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Aug 23, 2017
JordanFarris001
Quick response
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Aug 13, 2017
liked the vehicle and organization
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Aug 7, 2017
Whitemp
Frienldly sales person and great buy on vehicle.Time In finance office took way to long for buyers with great credit.Almost 2.5 hours.Would have given 5 star if closing process didn't take so long.
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Jul 19, 2017
20
Contacted by email was happy with that.
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Jun 30, 2017
Great people to DEAL with I got this truck for an unbelievable price VERY HAPPY. My salesmen Terrance Monroe was very friendly on phone conversations and even more so in person, he worked hard on my behave to get me the price I was looking for. Thanks Duncan Ford.
1 of 1 people found this review helpful.
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Jun 29, 2017
he gave all the information I needed about the car was very helpful.
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Jun 28, 2017
Excellent communication !! Terrance was very helpful with questions when we talked. He sent links for me to view extra information about vehicle & his professional attitude is a testament to dealership
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Jun 20, 2017
Dealership was very helpful and responsive.
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Jun 15, 2017
Great customer service
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Jun 13, 2017
Promptly responded
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May 30, 2017
Salesmen Terrence is very friendly & went above & beyond!
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May 3, 2017
Fast easy an great service. VERY friendly an professional service. I did my research an knew I was looking for the best price when I came there and they made it happen. A deal I could not refuse !
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Apr 21, 2017
Very fast responses
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Apr 5, 2017
You only get a deal as good as you feel you get. I felt fine. Terrance as a comfort to work with for a deal! They are a well established business that cares about the community .
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Mar 7, 2017
We did not get up to look at the vehicle but the representative was very helpful.
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Feb 24, 2017
Labor_Intensive
Good follow up by sales team.
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Jan 11, 2017
Joe was great I have a bought anything yet but I'll check with him before I do. He was prompt and courteous when returning my call.
1 of 1 people found this review helpful.
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Dec 18, 2016
123four
Purchased a 2015
0 of 1 people found this review helpful.
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Dec 16, 2016
They were very good
0 of 1 people found this review helpful.
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Dec 2, 2016
Wonderful sales staff would definitely recommend them!
3 of 3 people found this review helpful.
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Dec 1, 2016
Excellent response and followup.
1 of 1 people found this review helpful.
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Nov 28, 2016
Sunday night found car online. Emailed dealer and received response Monday. Did the test drive Monday. Dealer stayed in contact of negotiating price and our family purchased car on Tuesday. Found preapproval online and this dealership beat the APR rate by 6 points. They went above and beyond in customer service to work with our work schedules, 100 mile commute from car lot, and financing needs. Highly recommend Duncan Ford to find the best deals at the best price with wonderful staff catering to your vehicle buying needs. We are 10 star happy. Duncan Ford processed quickly, responded promptly, and respected our wishes of the vehicle we wanted without nagging up sells and most was done with emails. Telecommunications for car purchases is wonderful. Thanks cargurus for allowing us to find this new ride by the services offered. We are fans.
6 of 6 people found this review helpful.
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Oct 16, 2016
Good response time .
1 of 2 people found this review helpful.
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Oct 3, 2016
Bought a new 2017 f350 dually Great guys. No smoke and mirrors.
2 of 2 people found this review helpful.
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Sep 30, 2016
Great
1 of 1 people found this review helpful.
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Aug 31, 2016
got a personal call from a sales rep regarding my interest. answered my questions.
1 of 1 people found this review helpful.
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Aug 17, 2016
I'm still working with this dealership and they have followed through with pics and answers within a very timely manner.
2 of 2 people found this review helpful.
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Aug 12, 2016
KellyKD
Guy Houseman was awesome. I've had too many experiences that a salesman only talks to my husband - not true with guy! He answered both of our questions and called us both by our first names the whole time. I found the vehicle on CarGuru without pictures because it wasn't even on the lot yet. Guy worked with us on timing our test drive, our trade in and after we did buy the SUV. The process was actually easy. Five stars.
2 of 2 people found this review helpful.
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Jul 19, 2016
We didn't buy a car from Duncan but they responded right away to an Internet inquiry. Very professional and helpful.
1 of 1 people found this review helpful.
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Jul 8, 2016
They were great people work with on buying the car
1 of 1 people found this review helpful.
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Jun 28, 2016
Excellent staff. Honest and direct. Not pushy, but made us feel confident as buyers. Will return to this location for future auto needs.
1 of 1 people found this review helpful.
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Jun 22, 2016
NRVHokie
Internet person never responded; sent two emails. Finally contacted dealer directly and worked with a REAL sales associate, Roger Woolwine. Great guy, fun to work with. Recommend him highly. Recommend NOT working with "online" sales associate, Joann. It was a waste of time, and had I waited for her I may not have gotten the vehicle I was after.
1 of 1 people found this review helpful.
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May 30, 2016
good experience.
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May 10, 2016
Very easy to communicate with.
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Apr 8, 2016
Contacted me on several occasions trying to assist with my request.
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Feb 18, 2016
dmadd
Friendly staff, willing to help find a vehicle more suitable to our needs.
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Feb 7, 2016
Quick response but price too high.
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Read 17 old reviews
Nov 19, 2015
good response
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Nov 10, 2015
Sold a truck that I was going to buy but didn't Want to give pictures I wanted.
0 of 1 people found this review helpful.
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Oct 30, 2015
Awesome! Terrence Duncan walked me thru the entire process professionally and with compassion. Highly recommended.
1 of 1 people found this review helpful.
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Sep 29, 2015
Vehicle was listed at two different prices, and had an open recall on it while listed for sale. Communication left a lot to be desired.
1 of 1 people found this review helpful.
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Jul 23, 2015
Took a couple of days for a response
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Jun 5, 2015
Could not show me the car facts on the truck I was looking at.
1 of 1 people found this review helpful.
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May 12, 2015
Good
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Apr 24, 2015
Quick response
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Feb 14, 2015
very well pleased, the team at duncan was great and went out of their way to make the purchase a great deal
1 of 1 people found this review helpful.
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Aug 30, 2014
Very informative about their inventory.
1 of 1 people found this review helpful.
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May 31, 2014
Sales man lied to me. Dealership wouldn't work with me to make it right. Very disappointed. Lost a long term customer. Don't shop there. Zero Stars.
0 of 1 people found this review helpful.
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Apr 19, 2014
Emailed me back.
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Apr 5, 2014
sales contacted very quickly
1 of 1 people found this review helpful.
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Mar 31, 2014
Follow up was very quick and when I told the salesman I was just shopping and not ready to buy he asked for the opportunity when I was ready.
1 of 1 people found this review helpful.
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Feb 24, 2014
The dealer was awesome....very prompt
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Oct 24, 2012
Helpful with all my concerns
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May 19, 2012
Gave me a history of the car which made me decide not to buy it.
1 of 1 people found this review helpful.
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