Doug Smith Chrysler Jeep Dodge Ram

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523 West Main St
American Fork, UT 84003

http://www.dougsmithchryslerjeepdodge.com

Sales: (888) 833-7603

Service: (888) 581-9970

Today 8:30 AM - 9:00 PM

(Open Now)

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Sales Reviews (12)

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Dec 14, 2017

Robert

Worked out a lower price via email but I had a change of heart do to miles on the car Thanks.

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Oct 5, 2017

karlalmiller

We recently purchased a car from Doug Smith autoplex, and reached out by email. They were prompt in their responses and answered my questions directly. Overall my favorite experience was good.

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Aug 14, 2017

David

Got back to me eventually and then said it was in the shop and never contacted me again.

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Jun 23, 2017

Quentin

Great!

1 of 1 people found this review helpful.

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May 28, 2017

BLKBEAR

Responded to email But never called as I requested. I called and the person told me they would call me back to verify the vehicle was still there.. Never did..

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May 14, 2017

Connie

The salesman I had the appointment with was polite and not too pushy when I made it clear what I was interested in. He went with me to get the car looked at by my mechanics and was very pleasant to talk to. He only asked once if I might be interested in a new version of the Impreza, but he never brought it up again when I was firm on wanting the used version I was looking at. The money man was pushy about trying to sell me an extended warranty, seemingly offended that I wouldn't want to bring my car to the dealership instead of "all the way" to the repair place. Apparently he didn't notice that the repair place is a mile from my house. I didn't like the way I got handed off to a hard-sell person after I confirmed I wanted to buy the car. Maybe that's just the way dealerships work.

2 of 2 people found this review helpful.

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Apr 17, 2017

Peter

Gave emailed me quickly, shrek returned my call the same day and ultimately it was not the truck I wanted but I would consider buying from these guys

0 of 1 people found this review helpful.

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Feb 6, 2017

fozidog

Responsive, and easy to work with.

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Dec 5, 2016

KEVIN

Got right back to me

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Nov 16, 2016

Darren

Gabe was excellent to work with. I never felt any pressure to make a decision. We purchased a car and felt very good about the process. The other think I would like to note is that people seemed to love who they worked for. They viewed it as family.

1 of 1 people found this review helpful.

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Oct 12, 2016

GayLynn

They were friendly, and accommodating, and I would recommend them to all my friends

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Apr 28, 2016

Scott

Excellent dealer. I bought a car from them and got a great price. There was a problem with the air conditioning I discovered and they fixed it right away with no issues. Great experience and would use again. Ask for "Shrek" ...and he does look like Shrek. My kids adored him!

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you for the review, Scott! We are pleased to hear you had a great experience with our team. We appreciate your business and look forward to seeing you again in the future.

Read 7 old reviews

Apr 18, 2016

Kristen

They contacted me immediately, verified that I received their information and resent it when I said I had not.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you for the review. We are pleased to hear our team provided you with a pleasant experience. Please feel free to let us know if there is anything we can do for you in the future.

Apr 9, 2016

David

Tyson Tervort was the salesman that I worked with and he was outstanding. He did everything in his power to get me in the car I wanted. He worked on it for over a week, he contacted me every day to let me know how things were progressing. I would buy another car from them in a heartbeat.

1 of 1 people found this review helpful.

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Response from current dealership owner:

What a great review, David! We are very happy to hear Tyson went above and beyond to provide you with an excellent experience. He will be pleased to hear your kind words. We appreciate your business and hope to see you again in the future.

Mar 10, 2016

Scott

Very helpful. Gabe Smith was a great salesman and was attentive, patient and most of all not pushy at all. He worked very hard to make me happy. Great experience. Go here for a great deal.

1 of 1 people found this review helpful.

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Nov 17, 2015

Nic

All I got were countless emails. No calls as requested. Further, when I finally contacted the dealer, they "transferred" me which put me on hold for 10 minutes after which I was hung up on. Further research revealed their price for the car wasn't listed because it was extremely overpriced. Obviously they don't want my business.

3 of 3 people found this review helpful.

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Jul 4, 2015

Coy

Great company straight up talk no pressure very honest

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Mar 12, 2015

Bill

Easy to work with

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Dec 1, 2014

Michael

Chase Yates is Top Drawer. Extremely professional, knowledgeable, and not pushy. He was interested in what I wanted to buy, not what he wanted to sell. Dealership was responsive, supportive and thorough. I bought my Dodge from them. Came all polished up, gas full, after-sale commitments honored. I hope this Dodge doesn't wear out, but if it does, I'll be back to Chase and Doug Smith Auto.

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