Exclusive Cars

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40 E 3300 S
Salt Lake City, UT 84115

Sales: (801) 268-9909

Today 9:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 1, 2018
They were quick to respond back!
Apr 14, 2018
GuruYDR9K
If my search ends with this dealer I will purchase with complete confidence. I’m still in the hunt though.
Jan 6, 2018
Dr84015
Upfront....no beating around the bush here
Dec 2, 2017
We went to exclusive cars and fell in love with one of the Range rovers! Shawn was extremely helpful and nice! They took care of us right away and we were in and out with our new car in a very timely manner! Not to mention to amazing prices! Thank you Exclusive Cars!
Aug 14, 2017
Fast and easy to use!
Jun 29, 2017
They were a little bit slow to respond but they did not have the vehicle of my first choice. But I still think they was a pretty good dealership because I did get several phone calls from them. They was really good with their follow through
Mar 21, 2017
They never call you back. I have called them 3-4 times about an update on a BMW 7 series that was out for detailing. I have talked with them several times and they always tell me they will "call me when the car is back". I wonder how long it takes to cleanup a car. Also, won't it be nice to keep customers updated if the car is not back yet? I would expect better customer service with dealers that have "Exclusive" on their name.
3 people found this review helpful.
Response from current dealership:
Thank you for your feedback and interest on one of our cars.
Unfortunately the 2015 BMW 7series was not in our lot during our conversation via phone.
We apologize if there were any misunderstandings in notifying you the car wasn’t available due to detailing procedures. We do our best to prepare all of our cars, so they are ready as quickly as possible.
Again we apologize for any inconveniences and would like an opportunity to provide you with better services in the future.
Dec 27, 2016
Nice friendly
Nov 24, 2016
Got a reply really quick
1 people found this review helpful.
Oct 7, 2016
This dealer needs to update its inventory. The car is not there and they have reduced its price!
4 people found this review helpful.
Aug 3, 2016
took a while to do the paperwork but a good experience overall
1 people found this review helpful.
Read 12 old reviews
Jun 13, 2016
Called once (while they were open) and went to voicemail. Never heard back. Called the next day and phone was answered but salesman was with a customer and promised to call me back. He didn't. I called next day to ask about a certain car and was told that the owner needed to be contacted re: my offer. I never heard back. Then car was shown as sold two days later. That is very bad follow up/follow through.
5 people found this review helpful.
Response from current dealership:
We respond to our emails, calls as soon as we get a chance. We did follow up and respond to your email. In fact we talked about the deal and you had a chance, but due to the low offer, it was not accepted.
Mar 30, 2016
The dealer let me take the car to my mechanic to have it checked out but was very condescending (a woman, alone) when I returned with a list of items that were wrong with the car.
7 people found this review helpful.
Mar 28, 2016
Replied back in a reasonable time. Wasn't able to get a deal done but they were courteous and would have no problem going back in the future.
Jan 15, 2016
sdeuel
Everything went very smoothly and they listened to my requests about the vehicle I purchased. Shawn was very professional and easy to work with - the whole transaction was very smooth. They have a great selection of used high- end cars. They were the only dealer in 100 miles that had a Toyota Land Cruiser!!!
Jul 2, 2015
The buying process was easy, and the price for the vehicle we got was the best we have been able to find for the Explorer. We love the car and would certainly go back in the future to buy from them.
May 27, 2015
Dealer was great, very responsive answered all my questions as well as provided additional photos requested. Ended up purchasing this vehicle.
May 24, 2015
Too much to absolute base base base model. It had nothing. No options and. I negotiating. It's used cars. Be ready to negotiate this isn't planet Mars. It's planet earth
3 people found this review helpful.
Dec 29, 2014
Quick and informative initial response. I provided some observations and comments about the vehicle and then never heard anymore from dealer..
1 people found this review helpful.
Response from current dealership:
Dear Ken, We try and do our best to respond to any phone calls or emails as soon as possible with as much accurate information as we can gather. We are sorry if somehow we couldn't get back to you with the response that you were looking for. Please contact us through email or call us if you are still interested in any of our vehicles.
Oct 17, 2014
Bought the car from Exclusive Cars. It was a good experience.
Feb 23, 2014
svw999
Emailed and called back. Thanks.
May 5, 2012
brought a fx at a local ny dealer.
Mar 9, 2011
Very open to questions, but hard to get additional pictures from.

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