Don Jacobs Automotive

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2689 Nicholasville Rd., Lexington, KY 40503
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Sales: (859) 276-5559

Service: (859) 276-3546

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Featured Listings
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2002 Honda CR-V EX AWD Used Cars in Lexington, KY 40503

Great Deal
$1,940 BELOW
Instant Market Value of $5,825

Price: $3,885

Mileage: 137,535

Location: Lexington, KY 40503

Average time on market: 16 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Mojave Mist Metallic Description: Used 2002 Honda CR-V EX AWD for sale - $3,885, 137,535 miles with Sunroof/Moonroof, Alloy Wheels
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2014 Nissan Pathfinder Used Cars in Lexington, KY 40503

Great Deal
$3,919 BELOW
Instant Market Value of $24,830

Price: $20,911

Mileage: 69,256

Location: Lexington, KY 40503

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Dark Slate Description: Used 2014 Nissan Pathfinder for sale - $20,911, 69,256 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Premium Package, Tow Package
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2013 BMW 3 Series 335i xDrive Sedan Used Cars in Lexington, KY 40503

Great Deal
$3,778 BELOW
Instant Market Value of $35,448

Price: $31,670

Mileage: 32,138

Location: Lexington, KY 40503

Average time on market: 63 days Certified Pre-Owned: Yes Transmission: Automatic Color: Alpine White Description: Used 2013 BMW 3 Series 335i xDrive Sedan for sale - $31,670, 32,138 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Premium Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2016/11/11/17/12/2015_dodge_journey-pic-7065206416350186124-152x114.jpeg

2015 Dodge Journey Crossroad Used Cars in Lexington, KY 40503

Great Deal
$2,157 BELOW
Instant Market Value of $20,068

Price: $17,911

Mileage: 19,741

Location: Lexington, KY 40503

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Dodge Journey Crossroad for sale - $17,911, 19,741 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/28/11/40/2008_honda_accord-pic-5729541832559022378-152x114.jpeg

2008 Honda Accord EX-L Used Cars in Lexington, KY 40503

Great Deal
$1,822 BELOW
Instant Market Value of $9,109

Price: $7,287

Mileage: 118,807

Location: Lexington, KY 40503

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Basque Red Pearl Description: Used 2008 Honda Accord EX-L for sale - $7,287, 118,807 miles with Sunroof/Moonroof, Alloy Wheels
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2015 BMW 4 Series 435i xDrive Coupe Used Cars in Lexington, KY 40503

Great Deal
$3,466 BELOW
Instant Market Value of $44,918

Price: $41,452

Mileage: 13,450

Location: Lexington, KY 40503

Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2015 BMW 4 Series 435i xDrive Coupe for sale - $41,452, 13,450 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Heat Package, Premium Package, Comfort Package, Climate Package
https://static.cargurus.com/images/forsale/2016/11/11/00/16/2014_honda_pilot-pic-7411982190850519766-152x114.jpeg

2014 Honda Pilot EX 4WD Used Cars in Lexington, KY 40503

Great Deal
$2,065 BELOW
Instant Market Value of $24,052

Price: $21,987

Mileage: 50,824

Location: Lexington, KY 40503

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Modern Steel Metallic Description: Used 2014 Honda Pilot EX 4WD for sale - $21,987, 50,824 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/05/14/38/2015_honda_pilot-pic-4251964084382948928-152x114.jpeg

2015 Honda Pilot EX-L Used Cars in Lexington, KY 40503

Great Deal
$2,062 BELOW
Instant Market Value of $30,473

Price: $28,411

Mileage: 21,150

Location: Lexington, KY 40503

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2015 Honda Pilot EX-L for sale - $28,411, 21,150 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/01/26/16/07/2008_chevrolet_avalanche-pic-6506576590322236854-152x114.jpeg

2008 Chevrolet Avalanche LTZ 4WD Used Cars in Lexington, KY 40503

Great Deal
$2,362 BELOW
Instant Market Value of $15,103

Price: $12,741

Mileage: 164,667

Location: Lexington, KY 40503

Average time on market: 44 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Black Description: Used 2008 Chevrolet Avalanche LTZ 4WD for sale - $12,741, 164,667 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/31/09/26/2014_bmw_7_series-pic-5192474868669269015-152x114.jpeg

2014 BMW 7 Series 750Li xDrive Used Cars in Lexington, KY 40503

Good Deal
$3,917 BELOW
Instant Market Value of $54,907

Price: $50,990

Mileage: 30,617

Location: Lexington, KY 40503

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Black Sapphire Metallic Description: Used 2014 BMW 7 Series 750Li xDrive for sale - $50,990, 30,617 miles with Sport Package, Sunroof/Moonroof, Executive Package, Light Package, Navigation System, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2017/01/05/09/43/2014_toyota_camry-pic-7245059012777494555-152x114.jpeg

2014 Toyota Camry SE Used Cars in Lexington, KY 40503

Good Deal
$1,484 BELOW
Instant Market Value of $13,826

Price: $12,342

Mileage: 66,426

Location: Lexington, KY 40503

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Barcelona Red Metallic Description: Used 2014 Toyota Camry SE for sale - $12,342, 66,426 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/10/22/58/2014_bmw_3_series-pic-668451342404849295-152x114.jpeg

2014 BMW 3 Series 328i Sedan Used Cars in Lexington, KY 40503

Good Deal
$2,341 BELOW
Instant Market Value of $26,785

Price: $24,444

Mileage: 21,316

Location: Lexington, KY 40503

Average time on market: 18 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Glacier Silver Metallic Description: Used 2014 BMW 3 Series 328i Sedan for sale - $24,444, 21,316 miles with Bluetooth, Sunroof/Moonroof, Light Package, Premium Package, Comfort Package, Climate Package
https://static.cargurus.com/images/forsale/2016/11/11/14/07/2014_bmw_x3-pic-7262600444132738808-152x114.jpeg

2014 BMW X3 xDrive28i Used Cars in Lexington, KY 40503

Good Deal
$2,601 BELOW
Instant Market Value of $33,045

Price: $30,444

Mileage: 26,447

Location: Lexington, KY 40503

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Space Gray Metallic Description: Used 2014 BMW X3 xDrive28i for sale - $30,444, 26,447 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/02/15/14/21/2008_saturn_aura-pic-3178551133254548265-152x114.jpeg

2008 Saturn Aura XE Used Cars in Lexington, KY 40503

Good Deal
$1,505 BELOW
Instant Market Value of $5,980

Price: $4,475

Mileage: 91,181

Location: Lexington, KY 40503

Average time on market: 18 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Silver Pearl Description: Used 2008 Saturn Aura XE for sale - $4,475, 91,181 miles
https://static.cargurus.com/images/forsale/2017/02/11/12/23/2013_bmw_x5-pic-2429276278096319857-152x114.jpeg

2013 BMW X5 xDrive35i Used Cars in Lexington, KY 40503

Good Deal
$2,453 BELOW
Instant Market Value of $21,903

Price: $19,450

Mileage: 100,725

Location: Lexington, KY 40503

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2013 BMW X5 xDrive35i for sale - $19,450, 100,725 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Heat Package, Climate Package, Convenience Package
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Jan 16, 2017
They were great to deal with. We received responses in a quick manner and we were able to make deal with them. We worked with Allison and she was awesome! We were treated great. I would do business with them again even with our 3hr drive.
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Jan 14, 2017
Folks at Don Jacobs were friendly, courteous, efficient, and thorough.
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Dec 11, 2016
Pleasant, low pressure salesman.
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Nov 25, 2016
Great serice and responsiveness!
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Nov 20, 2016
Very nice.
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Oct 14, 2016
They went beyond the norm to help me with this vehicle. They even did a video of the vehicle inside and out. They were quick on questions and returned e mail promptly.
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Response from Don Jacobs Automotive:

Thank you for sharing your experience with Don Jacobs!  We strive to provide 5 star customer service to all of our valued customers.  We look forward to assisting you with any vehicle or service needs in the future.  
Oct 10, 2016
They're not good with Customer service at all. Lied to me about running my credit and actually ran it 5 times dropping my score without my consent. I've had friends that have had past bad experiences from them in the past.
2 of 2 people found this review helpful.
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Response from Don Jacobs Automotive:

Lon-  Please rest assured that we take your feedback very seriously and would like the opportunity to learn more about your experience. Please contact our Director of Variable Operation, Paul Settles, at 859-276-3546 or psettles@donjacobs.com to discuss further. We hope to hear from you soon and look forward to working with you to address your concerns. Thank you!
Oct 5, 2016
It's a used car... why did I pay $500 in documentation fees? Sort of like when you see something on sale that's been marked up.
3 of 3 people found this review helpful.
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Response from Don Jacobs Automotive:

We would be happy to discuss the documentation and handling fee further with you.  Our fee is competitive and actually lower than many dealers in our area.  Please call me direct at 859-260-2623.  I look forward to speaking with you.  Mike Reffett, Don Jacobs Pre-Owned Sales Manager
Oct 1, 2016
Johnny was a great help from the beginning. We are very happy with our trade in and buying experience. If you want a quality vehicle with great customer service go see Johnny Wells.
Is this review helpful? Yes | No

Response from Don Jacobs Automotive:

Thank you for sharing your experience with Johnny!  He is a highly valued employee and we are so glad he could provide you with a 5 star customer experience.  Thank you, Tom Sumner,  BMW Sales Manager
Aug 29, 2016
Allison at Don Jacobs was very helpful. Went out of her way to obtain service records and request that the previous owner contact me. Didn't end up making the deal, but are already talking about another van in her inventory.
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Jul 5, 2016
responded very promptly
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May 31, 2016
A very helpful person responded quickly to my inquiry. The care in question did not turn out to be what I was looking for, but the staff attempted to help me find an alternative. In the end, I did not buy from them but I really wanted to. Their customer service was the best I encountered.
Is this review helpful? Yes | No
May 13, 2016
Harleybswt
I spoke with several salesmen different times visiting dealer. They were very nice and helpful, knowledgeable of vehicles and if not known would find out immediately. Would recommend them highly. Very pleasant visit. Ask for Branden Anderson he is great.
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May 9, 2016
Very Professional
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Apr 28, 2016
Responded quick to my email
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Apr 14, 2016
Sent emails.
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Mar 22, 2016
They were very unprofessional and rude. I would not recommend trying to buy from them using the online contact. I was working with them on purchasing the van and filled out the credit app and asked it I could put a down payment on my credit card until I could drive an hour there. I got a call back after talking with them over the course of 3 hours and they said someone was driving the car I wanted to buy. I told them I was under the impression that I was buying it and Mike told me it was first come first serve. I got a text later that it was sold. They ran my credit even though it was sold. I was very upset about the whole process.
3 of 3 people found this review helpful.
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Feb 19, 2016
no contact just an email that car had been sold and nothing further
1 of 1 people found this review helpful.
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Feb 14, 2016
Mark Bowen was so helpful! We didn't get to make a deal but he went above and beyond to try to help us.
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Jan 30, 2016
Dealer was courteous, responded quickly and price was fair. Unfortunately the car I wanted was sold & it's too far to drive since the car isn't in stock & I can order one closer to home.
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Dec 1, 2015
Johnny Wells worked with me via email initially, and was quite responsive. I live about an hour away from the dealer. I knew I wanted the car and was able to come to terms of sale quickly and satisfactorily; Johnny Wells again provided exemplary service. He answered all questions as promised and shared my enthusiasm for my vehicle. I would work with them again in a heartbeat.
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Nov 19, 2015
Its a great experience buying a car with them.
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Nov 14, 2015
Dealt with Mark Bowen. Mark was very responsive and helpful. I was pleased with working with Mark. Unfortunately the vehicle was not the color I was looking for otherwise I think we would have made a deal.
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Sep 23, 2015
Good communication
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Aug 27, 2015
Ask for Steven White. He went above and beyond for us.
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Jul 22, 2015
Quick and informative
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Jun 22, 2015
Very easy to deal with, customer oriented.
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Jun 16, 2015
vshelbling
Couldn't have been more accommodating and they made me an excellent deal.
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Jun 6, 2015
Salesman was excellent and took the time to answer any questions or concerns we had. Would buy from them again and will be looking for the same salesman.
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Jun 1, 2015
very happy with John Hamilton who answered all question and responded with utmost professionalism to my every request.
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May 3, 2015
Friendly
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Apr 28, 2015
It showed I on your site I could make a certain payment each month. But, when I talked to them the payment was a triple amount. Haven't heard back from them.
1 of 1 people found this review helpful.
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Mar 26, 2015
Dealership responded very quickly. Salesman had never driven the car, so he drove it for me. Also send additional photos of car in areas I requested.
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Mar 15, 2015
Salesman Mark and Sales MGR Donnie were top notch when I was considering their 2012 Honda Pilot which is sitying in my driveway. They worked for me and made sure I got the best deal possible.
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Mar 7, 2015
Kyproud17
Replied quickly. Provided good information.
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Old Dealer Reviews

Jan 29, 2015
Had some contact with them I did not have chance to visit the dealer and talk to them.There site was helpful with information provided.I was able to know in advance what type of vehicle it was.
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Oct 26, 2014
verry quick responce I never got to go see 2001 camry my toyota was totaled nov. 3
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Aug 3, 2013
They did't have what we wanted at the time we looked. They got it in about a week but we had already bought one somewhere else.
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Nov 30, 2012
Superior sales experience.
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Nov 3, 2012
Was worth the two hour drive
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Oct 25, 2012
Ended up buying a car from them. Easy to work. Paper work took a while though.
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Aug 30, 2012
Great - bought my car there
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Jun 9, 2012
Mark Bowen is the man.
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May 17, 2012
Mark Bowen responded to my e-mail inquiry immediately, even when it was 3 a.m. his time! After the test drive, he was able to give me a price for the car, including title, tax, registration, and trucking it to California.
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Apr 5, 2012
Sales department great & service department fair
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Mar 2, 2012
fredz43
5
I ended up buying at another dealer, but appreciate the continued efforts of the salesman, who kept in touch with me.
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