Don Jacobs Automotive

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2689 Nicholasville Rd., Lexington, KY 40503 - Map & Directions

Sales: (859) 202-3946

Service: (859) 276-3546

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2016 Cadillac CTS 3.6L Luxury Used Cars in Lexington, KY 40503

Great Deal
$7,273 BELOW
Instant Market Value of $44,261

Price: $36,988

Mileage: 6,113

Location: Lexington, KY 40503

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Silver Coast Metallic Description: Used 2016 Cadillac CTS 3.6L Luxury for sale - $36,988, 6,113 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels
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2016 Honda CR-V EX-L AWD Used Cars in Lexington, KY 40503

Great Deal
$2,312 BELOW
Instant Market Value of $28,186

Price: $25,874

Mileage: 4,025

Location: Lexington, KY 40503

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: White Diamond Pearl Description: Used 2016 Honda CR-V EX-L AWD for sale - $25,874, 4,025 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2013 Volkswagen Jetta SE PZEV Used Cars in Lexington, KY 40503

Great Deal
$1,839 BELOW
Instant Market Value of $11,738

Price: $9,899

Mileage: 51,477

Location: Lexington, KY 40503

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tornado Red Description: Used 2013 Volkswagen Jetta SE PZEV for sale - $9,899, 51,477 miles
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2015 Lexus GX 460 Luxury Used Cars in Lexington, KY 40503

Great Deal
$3,104 BELOW
Instant Market Value of $53,087

Price: $49,983

Mileage: 20,903

Location: Lexington, KY 40503

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Claret Mica Description: Used 2015 Lexus GX 460 Luxury for sale - $49,983, 20,903 miles with Navigation System, Leather Seats, Sunroof/Moonroof
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2013 Honda CR-V EX Used Cars in Lexington, KY 40503

Great Deal
$1,732 BELOW
Instant Market Value of $15,317

Price: $13,585

Mileage: 83,433

Location: Lexington, KY 40503

Average time on market: 34 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2013 Honda CR-V EX for sale - $13,585, 83,433 miles with Sunroof/Moonroof, Alloy Wheels
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2015 Volkswagen CC Sport PZEV Used Cars in Lexington, KY 40503

Great Deal
$1,680 BELOW
Instant Market Value of $22,179

Price: $20,499

Mileage: 19,904

Location: Lexington, KY 40503

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Deep Black Pearl Description: Used 2015 Volkswagen CC Sport PZEV for sale - $20,499, 19,904 miles with Navigation System, Alloy Wheels
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2012 Ford Focus SE Hatchback Used Cars in Lexington, KY 40503

Great Deal
$1,731 BELOW
Instant Market Value of $10,220

Price: $8,489

Mileage: 48,560

Location: Lexington, KY 40503

Average time on market: 28 days Certified Pre-Owned: No Color: Frosted Glass Description: Used 2012 Ford Focus SE Hatchback for sale - $8,489, 48,560 miles with Steel Wheels
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2010 Chrysler Town & Country Touring Used Cars in Lexington, KY 40503

Great Deal
$1,797 BELOW
Instant Market Value of $11,290

Price: $9,493

Mileage: 74,256

Location: Lexington, KY 40503

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2010 Chrysler Town & Country Touring for sale - $9,493, 74,256 miles with Aluminum Wheels
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2006 Acura MDX AWD Touring Used Cars in Lexington, KY 40503

Good Deal
$1,872 BELOW
Instant Market Value of $10,760

Price: $8,888

Mileage: 112,359

Location: Lexington, KY 40503

Average time on market: 38 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Nighthawk Black Description: Used 2006 Acura MDX AWD Touring for sale - $8,888, 112,359 miles with Sunroof/Moonroof, Alloy Wheels
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2014 BMW 3 Series 328i xDrive Sedan Used Cars in Lexington, KY 40503

Good Deal
$2,499 BELOW
Instant Market Value of $28,473

Price: $25,974

Mileage: 27,385

Location: Lexington, KY 40503

Average time on market: 21 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2014 BMW 3 Series 328i xDrive Sedan for sale - $25,974, 27,385 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/11/19/10/33/2015_jeep_grand_cherokee-pic-8485639493657738390-152x114.jpeg

2015 Jeep Grand Cherokee Laredo 4WD Used Cars in Lexington, KY 40503

Good Deal
$2,193 BELOW
Instant Market Value of $27,493

Price: $25,300

Mileage: 18,201

Location: Lexington, KY 40503

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Grand Cherokee Laredo 4WD for sale - $25,300, 18,201 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/10/15/11/2013_honda_pilot-pic-6510537560571368261-152x114.jpeg

2013 Honda Pilot EX-L 4WD Used Cars in Lexington, KY 40503

Good Deal
$1,760 BELOW
Instant Market Value of $22,031

Price: $20,271

Mileage: 93,701

Location: Lexington, KY 40503

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal Black Pearl Description: Used 2013 Honda Pilot EX-L 4WD for sale - $20,271, 93,701 miles with Leather Seats, Alloy Wheels, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/11/10/21/41/2013_toyota_rav4-pic-1008346611743636284-152x114.jpeg

2013 Toyota RAV4 XLE Used Cars in Lexington, KY 40503

Good Deal
$1,380 BELOW
Instant Market Value of $17,152

Price: $15,772

Mileage: 73,477

Location: Lexington, KY 40503

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Pearl Description: Used 2013 Toyota RAV4 XLE for sale - $15,772, 73,477 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/13/01/26/2016_bmw_5_series-pic-7054414057076705534-152x114.jpeg

2016 BMW 5 Series 528i xDrive Used Cars in Lexington, KY 40503

Good Deal
$3,356 BELOW
Instant Market Value of $54,344

Price: $50,988

Mileage: 4,747

Location: Lexington, KY 40503

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Dark Graphite Metallic Description: Used 2016 BMW 5 Series 528i xDrive for sale - $50,988, 4,747 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Premium Package, Climate Package
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2005 Toyota Camry SE V6 Used Cars in Lexington, KY 40503

Good Deal
$1,285 BELOW
Instant Market Value of $5,275

Price: $3,990

Mileage: 167,007

Location: Lexington, KY 40503

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Salsa Red Pearl Description: Used 2005 Toyota Camry SE V6 for sale - $3,990, 167,007 miles with Sunroof/Moonroof, Alloy Wheels
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Nov 25, 2016
Great serice and responsiveness!
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Nov 20, 2016
Very nice.
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Oct 14, 2016
They went beyond the norm to help me with this vehicle. They even did a video of the vehicle inside and out. They were quick on questions and returned e mail promptly.
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Response from Don Jacobs Automotive:

Thank you for sharing your experience with Don Jacobs!  We strive to provide 5 star customer service to all of our valued customers.  We look forward to assisting you with any vehicle or service needs in the future.  
Oct 10, 2016
They're not good with Customer service at all. Lied to me about running my credit and actually ran it 5 times dropping my score without my consent. I've had friends that have had past bad experiences from them in the past.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don Jacobs Automotive:

Lon-  Please rest assured that we take your feedback very seriously and would like the opportunity to learn more about your experience. Please contact our Director of Variable Operation, Paul Settles, at 859-276-3546 or psettles@donjacobs.com to discuss further. We hope to hear from you soon and look forward to working with you to address your concerns. Thank you!
Oct 5, 2016
It's a used car... why did I pay $500 in documentation fees? Sort of like when you see something on sale that's been marked up.
Is this review helpful? Yes | No

Response from Don Jacobs Automotive:

We would be happy to discuss the documentation and handling fee further with you.  Our fee is competitive and actually lower than many dealers in our area.  Please call me direct at 859-260-2623.  I look forward to speaking with you.  Mike Reffett, Don Jacobs Pre-Owned Sales Manager
Oct 1, 2016
Johnny was a great help from the beginning. We are very happy with our trade in and buying experience. If you want a quality vehicle with great customer service go see Johnny Wells.
Is this review helpful? Yes | No

Response from Don Jacobs Automotive:

Thank you for sharing your experience with Johnny!  He is a highly valued employee and we are so glad he could provide you with a 5 star customer experience.  Thank you, Tom Sumner,  BMW Sales Manager
Aug 29, 2016
Allison at Don Jacobs was very helpful. Went out of her way to obtain service records and request that the previous owner contact me. Didn't end up making the deal, but are already talking about another van in her inventory.
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Jul 5, 2016
responded very promptly
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May 31, 2016
A very helpful person responded quickly to my inquiry. The care in question did not turn out to be what I was looking for, but the staff attempted to help me find an alternative. In the end, I did not buy from them but I really wanted to. Their customer service was the best I encountered.
Is this review helpful? Yes | No
May 13, 2016
Harleybswt
I spoke with several salesmen different times visiting dealer. They were very nice and helpful, knowledgeable of vehicles and if not known would find out immediately. Would recommend them highly. Very pleasant visit. Ask for Branden Anderson he is great.
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May 9, 2016
Very Professional
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Apr 28, 2016
Responded quick to my email
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Apr 14, 2016
Sent emails.
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Mar 22, 2016
They were very unprofessional and rude. I would not recommend trying to buy from them using the online contact. I was working with them on purchasing the van and filled out the credit app and asked it I could put a down payment on my credit card until I could drive an hour there. I got a call back after talking with them over the course of 3 hours and they said someone was driving the car I wanted to buy. I told them I was under the impression that I was buying it and Mike told me it was first come first serve. I got a text later that it was sold. They ran my credit even though it was sold. I was very upset about the whole process.
1 of 1 people found this review helpful.
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Feb 19, 2016
no contact just an email that car had been sold and nothing further
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Feb 14, 2016
Mark Bowen was so helpful! We didn't get to make a deal but he went above and beyond to try to help us.
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Jan 30, 2016
Dealer was courteous, responded quickly and price was fair. Unfortunately the car I wanted was sold & it's too far to drive since the car isn't in stock & I can order one closer to home.
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Dec 1, 2015
Johnny Wells worked with me via email initially, and was quite responsive. I live about an hour away from the dealer. I knew I wanted the car and was able to come to terms of sale quickly and satisfactorily; Johnny Wells again provided exemplary service. He answered all questions as promised and shared my enthusiasm for my vehicle. I would work with them again in a heartbeat.
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Nov 19, 2015
Its a great experience buying a car with them.
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Nov 14, 2015
Dealt with Mark Bowen. Mark was very responsive and helpful. I was pleased with working with Mark. Unfortunately the vehicle was not the color I was looking for otherwise I think we would have made a deal.
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Sep 23, 2015
Good communication
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Aug 27, 2015
Ask for Steven White. He went above and beyond for us.
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Jul 22, 2015
Quick and informative
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Jun 22, 2015
Very easy to deal with, customer oriented.
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Jun 16, 2015
vshelbling
Couldn't have been more accommodating and they made me an excellent deal.
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Jun 6, 2015
Salesman was excellent and took the time to answer any questions or concerns we had. Would buy from them again and will be looking for the same salesman.
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Jun 1, 2015
very happy with John Hamilton who answered all question and responded with utmost professionalism to my every request.
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May 3, 2015
Friendly
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Apr 28, 2015
It showed I on your site I could make a certain payment each month. But, when I talked to them the payment was a triple amount. Haven't heard back from them.
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Mar 26, 2015
Dealership responded very quickly. Salesman had never driven the car, so he drove it for me. Also send additional photos of car in areas I requested.
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Mar 15, 2015
Salesman Mark and Sales MGR Donnie were top notch when I was considering their 2012 Honda Pilot which is sitying in my driveway. They worked for me and made sure I got the best deal possible.
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Mar 7, 2015
Kyproud17
Replied quickly. Provided good information.
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Jan 29, 2015
Had some contact with them I did not have chance to visit the dealer and talk to them.There site was helpful with information provided.I was able to know in advance what type of vehicle it was.
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Old Dealer Reviews

Oct 26, 2014
verry quick responce I never got to go see 2001 camry my toyota was totaled nov. 3
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Aug 3, 2013
They did't have what we wanted at the time we looked. They got it in about a week but we had already bought one somewhere else.
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Nov 30, 2012
Superior sales experience.
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Nov 3, 2012
Was worth the two hour drive
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Oct 25, 2012
Ended up buying a car from them. Easy to work. Paper work took a while though.
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Aug 30, 2012
Great - bought my car there
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Jun 9, 2012
Mark Bowen is the man.
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May 17, 2012
Mark Bowen responded to my e-mail inquiry immediately, even when it was 3 a.m. his time! After the test drive, he was able to give me a price for the car, including title, tax, registration, and trucking it to California.
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Apr 5, 2012
Sales department great & service department fair
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Mar 2, 2012
fredz43
5
I ended up buying at another dealer, but appreciate the continued efforts of the salesman, who kept in touch with me.
Is this review helpful? Yes | No

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