Delaware Public Auto Auction

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2323 N Dupont Hwy, New Castle, DE 19720 - Map & Directions

Sales: (877) 605-9037

Today 9:00am - 7:00pm
(Closed Now)
show business hours
Nov 25, 2016
I didn't get the car I was looking at get they helped me find a better car in my price range and made sure there were no snags in the purchasing presses
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Nov 19, 2016
working it out
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Nov 4, 2016
sisyphus12
I called and was invited to visit the auction this week, however they never returned my email regarding whether the 2005 Saab Linear was still for sale?
1 of 1 people found this review helpful.
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Oct 13, 2016
Great
0 of 1 people found this review helpful.
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Sep 3, 2016
They were unprofessional, you couldn't see the car unless you wanted to buy it. I could not even hear the car run. Not the place to go for a car, A very big building, I had to walk around yelling for people and when I got someone they were behind a glass. two young kids
1 of 1 people found this review helpful.
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Aug 31, 2016
very informative and professional, I highly recommend them
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Aug 16, 2016
They respond in a timely matter
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Aug 15, 2016
Need to check this one out good price.
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Aug 11, 2016
For some reason they told me the car was sold but it's not.
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Jul 26, 2016
dealer called and emailed. However no purchased was made on my part.
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Jul 10, 2016
Sherrykeene
Total scam. Confirmed 3 times during 2 hour drive car was there. Walked around lot-horrible- and car wasn't there- went inside scary space and found person to whom I had spoken who sent me on another wild goose chase before my husband and I realized they just wanted us to see every junker they had in hopes we might take something. Please don't waste your time. Most of the other dealers we dealt with were legitimate and honest.
1 of 1 people found this review helpful.
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Jul 7, 2016
Answered the phone with: when are you coming in? no other information.
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Jun 20, 2016
Fair. Condition of Cars were not correctly identified.
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May 29, 2016
very helpful
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May 18, 2016
Staff did bare minimum , didn't attempt to close sale , Supposedly because of auction that day .. Asked to speak with the owners of the truck , said that I couldn't .. Disappointing
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May 11, 2016
Very persistent as well.
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May 7, 2016
great
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Mar 19, 2016
terrible. cars listed wrong took forever
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Mar 14, 2016
Dealer responded but dealer is too far away I live in Las Vegas.
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Feb 20, 2016
Good experience
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Feb 17, 2016
Great
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Feb 8, 2016
Good
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Feb 7, 2016
Quick response. Pleasant on the phone.
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Feb 3, 2016
Heard back late from them after i had already bought a car
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Jan 13, 2016
Very good response
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Jan 11, 2016
I am satisfied
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Response from Delaware Public Auto Auction:

Alex, Thanks for taking the time to leave us a review. We are glad to hear that you are satisfied after dealing with our auction!
Jan 7, 2016
Not interested in auction but dealer did respond back.
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Response from Delaware Public Auto Auction:

Shelly, we understand that some customers just aren't interested in attending and participating in lives auction; so that is why we also allow you to come in at anytime through out the week to view and purchase a car with out it going through the auction. Let us know if you are still interested in a car and we will be more than happy to assist you.
Jan 6, 2016
decent service overall. Eric is a nice and helpful guy.
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Oct 10, 2015
Love the price drops.
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Oct 4, 2015
Good
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Sep 13, 2015
Thanks!
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Jul 23, 2015
Received response and detailed explanation.
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Jul 21, 2015
Staff was very helpful & thorough. Made a purchase & so far am pleased. Price was spot on too!
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Jul 16, 2015
Dealer responded with all info requested
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Jul 4, 2015
Dealer responded quickly. No problems with them :)
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Jun 12, 2015
Buying a car is a pain but Heather made it easy. Thanks!!!
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Response from Delaware Public Auto Auction:

Kathy,

Thank you so much for taking the time to leave us a review and we are do glad to hear that your experience with our company was a good. Please spread the word!!!
Jun 1, 2015
Nice selection of cars and trucks.
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Jun 1, 2015
Reponse was within 3 days and may have been sooner, but one day was a holiday and I think they were closed. Anyway I got the car I wanted and I'm very pleased with it.
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Response from Delaware Public Auto Auction:

Pam, Thank You for taking the time out to leave us a review! We are so glad to hear that you were not only able to get the car you wanted but are very pleased with it as well. Please spread the word and we look forward to servicing you again in the future!
May 10, 2015
Good
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Response from Delaware Public Auto Auction:

Thank you for the great review!
Apr 3, 2015
Good
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Response from Delaware Public Auto Auction:

Thank you for the great review!
Mar 15, 2015
Wonderful experience with this dealer. I ended up purchasing the Ford Freestyle that I wanted!
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Response from Delaware Public Auto Auction:

Mary,

Thank you for the great review! I am so glad to hear that your got the car you wanted! Please spread the word and if there's anything else we can do for you please don't hesitate to let us know!
Mar 15, 2015
Stating the truth was never accusatory. Take it how you want it and I still wont give them a good review obviously.
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Mar 3, 2015
wing923
emailed for the e discount and the lady would not do anything unless I let her call me.
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Feb 27, 2015
It was cool, very helpful staff!!! Unfortunately someone got the truck I wanted, oh well, keep it up, The weird thing is you mention on your site one can test drive but once i got there, was unable and understandably know why i could not do a test drive. Maybe you should remove that from your site? Thanks. Be back soon!
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Feb 19, 2015
High in quantity, very poor in quality of vehicle inventory
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Feb 10, 2015
Traveled 45 minutes to see car, told it was not now for sale. In the shop having work don on brakes. Wanted to see car but told I could not see it. In dealership 156 days and now having work done? Not worth my time to go back.
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Jan 28, 2015
Had me on hold for 2o min.
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Jan 7, 2015
Just email, no follow ups.
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Jan 5, 2015
Poor lighting to look at truck
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Old Dealer Reviews

Dec 5, 2014
K_Cook
helpful
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Aug 13, 2014
An awesome dealear
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Jun 6, 2014
The picture and the actual car were two different things. The inside door passenger side was not the correct picture when you saw the car in person. It is really a car to purchase just for parts. It even had a bad engine. Very disappointed.
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May 20, 2014
Good customer service, answered all of my questions and explained to me how the public auction works.
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Apr 19, 2014
Me and my son ended up buying a 2003 saab. Over all experience was good car seems to run good and my 17 year old son loves it. Only problem is you don't get to drive the car they drive you around the lot so you are taken a chance. My advise look over the car the best you can. Good luck
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Apr 3, 2014
They're advertisements are VERY MISLEADING!! They're rude!
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Mar 16, 2014
Good inventory for my needs
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Mar 11, 2014
Very helpful.
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Mar 10, 2014
Experience has been ok
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Mar 7, 2014
svt9581
Arrived during an auction but was still able to be helped to make a sale without waiting for auction to end. Courteous staff and respond quickly to requests. Only problem is they don't let you test the vehicle on the road to ensure the drive train is working fully. You pretty much have to take a chance with what you buy, and the warranties they offer are very unreasonable.
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Feb 23, 2014
Great customer service
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Jan 26, 2014
Could not even test drive the car. I looked at a bunch of cars all JUNK!! Dont waste ur time!
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Sep 11, 2013
Wouldn't send photos, advised visiting. Responded that we are several hours away and dealer couldn't be bothered to snap pics. Disappointed.
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Jan 10, 2013
Received an e-mail from the dealer promptly...
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Dec 19, 2012
it took over a week to respond
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Mar 1, 2012
Great cars for great prices dpaa is really the place for used car buying.
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Response from Delaware Public Auto Auction:

Amah,

Thank you for taking time to leave us a review. Please spread the word and we are you come see us again for your next car buying needs.
Feb 27, 2012
no one ever got back to me
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Response from Delaware Public Auto Auction:

Dwight,

Sorry for never getting back to you.
Feb 25, 2012
shysters, doctored photos, bad information on phone, pay the extra and buy fro a dealer or private owner
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Response from Delaware Public Auto Auction:

Joe,

Thank you for taking the time to leave us a review. As an auction we don't own the cars so we do our best to offer the best that come in. My hope is that we get the opportunity to win you back in the future.

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