Cross Creek Subaru

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497 N Mcpherson Church Rd
Fayetteville, NC 28303

Sales: (877) 411-5856

Service: (888) 269-3961

Today 8:30 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 28, 2018
He was very friendly and eager to help
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Response from current dealership owner:
Rick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 12, 2017
Great sales staff.
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Jun 7, 2017
gci
Quick email response. Provided requested information.
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May 23, 2017
Guru6RJV
Great whilst they were trying to get me to see the vehicle. I had an hour and half drive to get there so asked them to send pictures of the underside of vehicle looking for rust. It was my biggest concern and I told him I did not want to waste a trip if the car had any rust damage. Was told this was difficult to do. Eventually some pictures were sent - no rust evident Was asked to make an appointment I did. When I got there I waited for 20 minutes. (Was told my sales assistant had stepped out ) I texted him and he said he was busy with another client and would be there in another 20 minutes. I checked out the car myself. took my own pictures easily, which showed pitted rust on many places on the chassis. Seats were damaged probably by an animal as there was animal hair in the car. There were several dings and scratches and chips in the windscreen. I admit this is a used car and to be expected. However hiding the rust from me and wasting my time is not forgivable. When I explained my concerns the sales man shrugged his shoulders and walked away. Very poor customer service.
1 of 1 people found this review helpful.
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Apr 16, 2017
Great experience buying a car with Katie and rest of team. Would definitely return for future sales.
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Mar 18, 2017
City_93957
helpful and responsive
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Jan 16, 2017
When they contacted me they told me that apparently the vehicle had sold but they did have a new model Tacoma that was about $7,000 more.
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Sep 7, 2016
Brittany was polite, helpful but not overly pushy.
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Aug 7, 2016
good
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Aug 3, 2016
My husband was treated very rudely, by a male salesman when he went to look at this car for me. After driving the car and it having some mechanical flaws we decided not to purchase.
0 of 1 people found this review helpful.
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Jul 3, 2016
Excellent follow-through and worked with me to come up with a price we were both comfortable/happy with. Bought the auto and would recommend this auto dealership.
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Jun 23, 2016
Excellent Dealership. Fast easy transaction with great Customer Service
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Jun 9, 2016
Great customer service. Smooth purchasing process. Very pleased.
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Read 3 old reviews
Feb 21, 2016
I ended up buying this car.
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Aug 29, 2012
DelChase
Overall a very low pressure environment. I never felt any "Sales" pressure from CC or Guy to close a deal today. Although I did, I think it had more to do with a pretty fairly priced car and a willingness to at least negotiate some. A great unexpected convenience was their offer to deliver the car to my workplace, some 75 miles away. Car was all that it was presented to be. Car will be delivered Fri. and I can add add'l feedback on the vehicle itself.
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Jan 2, 2012
Haven"t heard from this dealer yet!
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