Credit Union Car Finders

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5345 Oakbrook Pkwy
Norcross, GA 30093

Sales: (678) 756-0695

Today 8:30 AM - 5:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 27, 2018
karen pan
Feb 11, 2018
pks28512
The e-mail was a little hard sell, and he wanted to talk on the phone but I had a cold and sore throat. The price is high for me and the color not right, so I've not re-contacted the seller.
2 people found this review helpful.
Oct 17, 2017
GuruDK64S
Very good follow.
1 people found this review helpful.
Oct 3, 2017
Overall a very good experience. I have a couple of nit-pics as far as the final cleaning of the truck, but according to my wife I always do. The staff and service were great and we could not have gotten a better rate through any other dealer. I think that's the biggest selling point for Credit Union Carfinders.
3 people found this review helpful.
Jul 7, 2017
Good
1 people found this review helpful.
Jun 26, 2017
Credit Union carfinders were amazing! They had the exact vehicle I wanted: Infinity Journey EX35, were very welcoming, had a great carfax, got the car checked at Infinity and all was under my price point. I am very pleased and will always go to them with references to my friends.
1 people found this review helpful.
May 6, 2017
ronsimco
Over all the experience was good. The Salesman called me within a day of my stating my interest. He was vary responsive to my questions and concerns. The car has minami hail damage(barely noticeable). That was not know at 1st. But onse he was aware of this he dropped the price to a faer and reasonable price. Purchasing the car was easy and went very smooth. There was no pressure at all to close the sale.
5 people found this review helpful.
Apr 25, 2017
Grasshopper75
Frank raised the price $900 after we agreed to a price. After being in consistent daily communication with Frank "the tank" over a week's time and doing my due diligence to make sure the vehicle was in good shape, Frank sent me a bill of sale. Twenty minutes after I let him know I was ready to buy it, he told me that he was raising the price $900 because apparently in the last 2 hours it had come to his attention that the dealership had put money into the vehicle replacing something and "detailing it and other stuff". I didn't realize customers are on the hook for paying for detailing a car. Sadly, I thought I was working with a good salesperson, he wasted my time, a lot of time.
17 people found this review helpful.
Dec 30, 2016
Best car buying experience I've ever had!
2 people found this review helpful.
Dec 9, 2016
Emailed me back promptly!!
2 people found this review helpful.
Read 15 old reviews
May 14, 2016
Dean was a great guy and easy to work with. The entire staff was friendly and helped accommodate my needs and ensure I got the truck I wanted. They were very firm on price, but I backed myself into a corner as they knew I had made multiple out reaches and had traveled from Chattanooga. Still feel like a got a good deal based on NADA Guides and KBB.
6 people found this review helpful.
Apr 23, 2016
It was a great experience and the transaction was quick. I didn't have to spend an entire day purchasing a car. Thanks Dean.
5 people found this review helpful.
Aug 7, 2015
Talked about purchasing the vehicle after seeing it, but went on vacation before I could get paperwork done. Vehicle was sold while I was gone, which was no problem. I was never notified about the vehicle being sold by either text message, voice message, or email. Called before I went out to check with no response. Once I got on site then I found out and then Dean tells me and wants to try to find me another. Just so unprofessional.
5 people found this review helpful.
Response from current dealership:
Our company policy is not to hold vehicles without a deposit.  I tried to get Eric to sign a bill of sale and give a $500 deposit to ensure the vehicle would be here for him when he returned. Eric declined and said if it's still here when he gets back then he will buy it.  I told him before leaving that I could not hold the vehicle.  Unfortunately that vehicle sold so I offered to located Eric another one, as our name indicates, Credit Union Carfinders.  I am always available by phone, text and email so there is never a problem getting in touch with me..
Mar 4, 2015
They did call.
0 people found this review helpful.
Jan 23, 2015
good they returned my inquiry promptly
Dec 14, 2014
Paul Nichols brought the truck I bought to a location closer to me.Gave me a good deal and resolved some problems with the truck before selling it to me.Would buy from them again Herb
0 people found this review helpful.
Feb 12, 2014
They responded right away. We just found a better deal at another dealership
2 people found this review helpful.
Jan 25, 2014
Good info
0 people found this review helpful.
Dec 1, 2013
great resonse
Sep 8, 2013
I called and left a message and agent called me back to let me know car was available but in the shop and not available to view until it comes out. Agent said he would call when car is ready to view. I never got call back. I had to call back and when I did car was sold. He did ask if there was anything I was interested and said to call him back in a week to see if they received new inventory.
1 people found this review helpful.
Aug 23, 2013
As a car buyer, i was very upset at the treatment that i received during my vitist from chattanooga,Tn. I was rushed,and the car was on E. The sales person was very rude and was rushing the whole time.
2 people found this review helpful.
May 17, 2013
Got the car at a steal!! Thanks!
0 people found this review helpful.
Dec 23, 2012
Poor customer service. If your credit isn't perfect they don't want to work with you. I wouldn't even buy water from them even if I was about to die
2 people found this review helpful.
Aug 17, 2012
Although I didn't buy from them, they were responsive to my emails and provided all the information I requested.
Jul 31, 2012
seems very honest and good updates

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