Cook Motor Company

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9933 Highway 78, Ladson, SC 29456

Sales: (843) 851-1500

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 1, 2017
It was the worst experience I have ever had with a dealership. They tried to sell me a $24000.00 truck with different center caps a cracked dashboard worn out tires. Then when I asked about making a offer the salesman said you can make one that doesn't mean it will be considered. They were rude and underhanded
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 13, 2017
Astre_1624
Hi They where great answering me back on line and I appreciate thAt9
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2017
Great communication from Jeanne Mccarthy. She was very friendly and I found that their prices were fair and that their truck inventory is very high quality and probably the best in Charleston.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2016
Told me the car was available then when asked to test drive they had sold it to a customer that was a resident of Ladson. I'm in Charlotte NC and was trying to schedule a test drive. It never happened.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

I am sorry you were not able to test drive the vehicle, but when we have a customer come in no matter where they are from and they want to test drive a vehicle then wants to purchase it there would be no reason we would not sell it to him if he qualifies.
Nov 19, 2016
They were very good with keeping in contact with me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

Thank you Celest for your kind words if there is anything we can do for you please let us know.
Nov 3, 2016
Cook motor company personnel were very informative about the vehicles on their lot. They actually listened to me and we came up with a vehicle that met my criteria. Cook motor company is the absolute best.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

Dion would like to thank you for the opportunity to earn your business. Please if there is any other way he can help you let him know.
Thank you from Cook Motor Company.
Oct 16, 2016
Of all the dealers I've dealt with in the Charleston,S.C. area , Cook Motor Company was the only dealership that responded in a timely manner, Very professional, very curtious. I'm presently in an airport in N.Y. heading to Ladson to buy a BMW from them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
All paper work was ready when I arrived, filled out an application for financing on line. Did extensive research on the vehicle I was interested in and drove 60 miles to test drive the vehicle do to it being in line and a bit under the market value. Overall fast and friendly experience with a no pressure approach.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

Thank you for taking the time to let people know how we do business it means alot to us.
We thank you for driving 60 miles in order for us to earn your business.
Sep 24, 2016
Didn't purchase, but nice folks.
Is this review helpful? Yes | No

Response from Cook Motor Company:

We thank you for allowing us the opportunity to earn your business.
Please if there is anyway we can help let us know.
Sep 23, 2016
Didn't buy, but they were very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

We are sorry we could not help you at this time.
Even though you did not buy your business is important to us please just keep
us in mine when you are ready
Sep 22, 2016
They tried, but the car was sold before I could give them a down payment. Great service and sales person.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

I am sorry the vehicle was sold before you could get your down payment. We try to market our vehicles at a fair price so our customer get a great deal.
Our inventory changes all the time so please keep us in mine when you are ready to purchase your business is important to us.
Sep 19, 2016
Great customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cook Motor Company:

I am glad we were able to give you the service you deserve. Our customers are very important to us.
Sep 3, 2016
Had a great experience. Love my truck
Is this review helpful? Yes | No

Response from Cook Motor Company:

We are really glad you are enjoying your truck!!
Jul 25, 2016
Dealer responded immediately
Is this review helpful? Yes | No
Jul 6, 2016
momasbad
Quick response and polite.
Is this review helpful? Yes | No
May 14, 2016
Great
Is this review helpful? Yes | No
Nov 20, 2015
Extremely responsive. The car was sold quickly to someone else but they kept me informed.
Is this review helpful? Yes | No
Read 2 old reviews
Jun 17, 2014
Friendly at first. Was approved but when I called with questions, I would be put on hold 2-3 times. Then they would tell me my sales person is with a customer. He never called me back.
Is this review helpful? Yes | No
Mar 22, 2014
Very helpful
Is this review helpful? Yes | No

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