Commonwealth Dodge

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6408 Preston Highway
Louisville, KY 40219

Sales: (888) 202-8561

Service: (877) 858-1161

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 9, 2017
JustJudy
They immediately emailed me back. After a couple emails and phone calls, they set up an appointment for me. No pressure. They have fulfilled more than what they promised to fix on the vehicle. It was a fair deal. I went because Car Gurus originally had this vehicle listed as a great deal at 42,000 miles. We were in the process of buying the vehicle when they told me it actually had 194,971 miles. This was my mistake for not looking at their web page but taking Car Gurus information only. They have been friendly and a pleasure to work with, kind, patient and understanding. I'd buy from them again.
Is this review helpful? Yes | No
Sep 11, 2017
Very helpful. Thanks.
Is this review helpful? Yes | No
Sep 3, 2017
GuruDCH51
Great looking vehicle and good response from the sales team who contacted me almost immediately.
Is this review helpful? Yes | No
Jun 1, 2017
Everyone at the dealer was very courteous, but I arrived at the dealer with a figure in mind for a specific car. I wasn't trading anything in, so it was a simple cash deal. There was the usual good cop- bad cop play that I expected. Unfortunately, after 3 rounds, where I was repeatedly assured that we had a deal, I was told that it wasn't going to get done. After each assurance, somebody came back to tell me we were somewhere from $1,200, to $500, to $300 apart. My wife, who wasted an afternoon with me at this project, is now so annoyed that she doesn't care what car I buy or what I pay for it, but will go ballistic if I deal with this dealer. Overall, a disappointing experience.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2016
BigWeb
Great response time!! Answered all my questions.. No hassle,no Pressure to buy,great sale staff!
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2016
Poor response, not one knew about truck. Still shows up in ad, but was sold 2wks ago
1 of 2 people found this review helpful.
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Aug 24, 2016
Good I just already had my mind set on another.
1 of 3 people found this review helpful.
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Jul 25, 2016
They have been very pleasant and friendly
0 of 2 people found this review helpful.
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Jun 17, 2016
Terrible dealer vehicle mid represented as a manual transmission whe arrived to look at car was an automatic and manager came out before test ride and stated the car was going to auction would over heat if driven
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 12, 2016
Truck didn't have right mileage didn't want to start has a bad oil leak and still wanted to sale for over what they are asking
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Commonwealth Dodge:

Justin,
Sorry for your experience at the dealership. Please let me know who was assisting you and I will personally handle the issue myself. The mileage on all of our cars are checked with service as well as inspected before we put them on the lot for sale. You may have been shown a recent trade, that had not been serviced yet. Come back and see us and I will work your deal and offer an additional discount.

Thank you,
Howard Kearschner
General Manager
502-736-7114
Jun 12, 2016
Dealer contacted me very quickly after making the inquiry. I went in on the next business morning and drove out with the van in under 3 hours. There was little to no pressure for upsells.
0 of 2 people found this review helpful.
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May 29, 2016
Great
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 7, 2016
Responded once asked for carfax. Never got back to me saying they arnt aloud to give out that info
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Commonwealth Dodge:

Mathew,
Thank you for making us aware of your experience. It is NOT our policy to refuse Carfax to any customer. We run one on every unit purchased or traded for and are more than willing to share that information. That is why we are partners with Carfax.

Sincerely,
Howard Kearschner
General Manager
502-736-7114
Mar 4, 2016
Responded 2 days later, car I wanted was sold. They tried to sell me another after I told him twice I was only interested in that one. Pushy sales tactics continued until I finally hung up on them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Commonwealth Dodge:

Phillip
             I appreciate the Information that you provided, Although we strive to have the fastest response time I am sorry if we failed you in this area and will strive to Do better in the future. My name is Tim Biery and I am the A Sales Manager here at Commonwealth Dodge. I appoligize that you Phone Experience was a unpleasant one and will address this also. If there is anything I can do for you in the future please do not hesitate to call the dealership.
Sincerley
Tim Biery
Read 6 old reviews
Oct 27, 2015
called and got with me really fast, very professional and good
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Commonwealth Dodge:

Mark
             Thank you for the positive Review, If you ever need anything please feel free to let me know

Thanks
Tim Biery
Sales Manager
Commonwealth Dodge
(502) 964-6471
Oct 22, 2015
Truck was gone when they got the email.
0 of 1 people found this review helpful.
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Response from Commonwealth Dodge:

Ace
            I appoligize for the Truck being sold when whe got your Inquiry, we market our vehicles To be a great Value for the Customer, If there is anything that we can do for you please feel free to let me know
Thanks
Tim Biery
Commonwealth Dodge
(502) 964-6471
Oct 21, 2015
Old school bullying tactics when I asked for 24 hours to think about the offer. Ran my credit 11 times, took me telling 3 people no before I finally just walked out. Terrible experience, I don't recommend anyone going to this place.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Commonwealth Dodge:

William
               I appoligize for the the experience that you occured when you came in, I can promise you this is not standard procedure. If there is ever anything that I can do for you please let me know. My Name is Tim Biery I am a Sales Manager Here at Commonwealth Dodge, you can reach me at (502) 964-6471
Mar 1, 2015
Name of Dealership wasn't on website didn't know who I was calling .. Truck was already sold
Is this review helpful? Yes | No
Apr 3, 2014
Good guys
Is this review helpful? Yes | No
Dec 23, 2012
Quick response time, answered my questions, did not take me serious about selling my car.
Is this review helpful? Yes | No

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