Colonial Cadillac

GM Certified Internet Dealer

201 Cambridge Rd
Woburn, MA 01801

http://buycolonialcadillac.com

Sales: (339) 298-2615

Service: (781) 995-8021

Today 8:00am - 8:00pm

(Closed Now)

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Sales Reviews (29)

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famer2008

Jun 22, 2017

Great, just need to get the deal DONE !

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Paul

Mar 17, 2017

Excellent Service from the Salesman as well as other salespeople that assisted when my salesman was not available. I would recommend anyone looking to purchase a Cadillac to visit Colonial

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hvacdr

Feb 11, 2017

Mike the salesman was great ,as well as Rick the finance Person, Everyone friendly , Gave me great price for my trade and financing rate I was looking for . Service department was Fantastic Too.I had 1 Small issue , they had me fixed in no time , Made me a priority . Great Dealership , would recommend to Anyone . This is the place you want to purchase your next Caddie From .

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Wally

Dec 22, 2016

Dealer was very responsive with good follow up.

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seeswell

Dec 2, 2016

Fast response

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William

Sep 25, 2016

The price that was posted for a specific vehicle was not honored they quoted me a 3,000 dollar increase

3 of 3 people found this review helpful.

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Dennis

Aug 30, 2016

Terrific experience. From the moment I walked it, to the second I was handed the keys to my new preowned Caddy.

1 of 1 people found this review helpful.

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Dan

Jul 1, 2016

An incorrect word used by sales rep caused me to loose this deal. How do you confuse 'repair' with 'deposit'? I was very dismayed by this "no gimmicks/no games" dealer.

2 of 2 people found this review helpful.

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Response from Colonial Cadillac:

Hi Dan.
I would like to apologize for the mistake that was made and thank you for bringing this to our attention. Our Internet Manager sent you the email from her phone and the Auto Correct feature showed its ugly head. It change deposit to repair. Our mistake was not reviewing the message before it was sent. That has been addressed and WILL NOT happen again.
Again we do apologize and are embarrassed for what happened. Our Internet Dept. prides it self on providing prompt and accurate info to our customers. We will use this as an learning experience and better ourselves.
We hope that you

More ...

Dave

Jun 11, 2016

Very quick return calls and e-mails. They even contacted me when they had sold the car to someone else so I wouldn't pursue it any further. I was impressed.

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Amanda

May 9, 2016

I haven't purchased a car in 9 years. Big purchase, lots of choices and didn't want to leave with buyers remorse. Olsen Cadillac put me at ease, didn't pressure me and I left with a great car.

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Brent

Apr 29, 2016

Wasn't exactly what I wanted . Nice but a few too many follow up emails .

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Michael

Mar 21, 2016

Quick response

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Nigel

Feb 20, 2016

great follow up

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Rafael

Feb 13, 2016

Great

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scott

Feb 11, 2016

the car sold that night they e-mailed the next day

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artur

Feb 9, 2016

Call me in the morning and said we got to calr for you I I call back after no longer available this car and after give me the diffidence price for diffidence car

2 of 2 people found this review helpful.

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Kennethvf103

Jan 29, 2016

Excellent!!!

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Stephanie

Jan 28, 2016

The best customer service!

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Mel

Jan 24, 2016

they were very cordial, I changed my mind.

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Ryan

Jan 18, 2016

Dealer was responsive to my request and let me know the car had sold.

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Ray

Nov 19, 2015

wonderful

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Seungoh

Nov 1, 2015

Respectful

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Oct 20, 2015

Very good. Not overly aggressive, but would have been very helpful if we had gone further with the deal.

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Nicole

Sep 11, 2015

Promptly let me know the posted car was sold.

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sia

Sep 8, 2015

very good

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steve

Aug 30, 2015

Fast response. Great follow up.

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Sherri

Aug 26, 2015

Although I did not buy a car from Olsen, they were great to work with over the phone.

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KARL

Jul 18, 2015

only one who responded by calling me by phone.A nswerd all my question and met me when i got lost finding their place. No pressure in selling the car.

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Lilly

Jul 11, 2015

I did not appreciate the aggressive tone of their emails. I have not had experience with them as an actual buyer, just as a prospective one.

1 of 1 people found this review helpful.

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Read 18 old reviews

Louis

Apr 26, 2015

Quick response. Very helpful and not overbearing.

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Lisa

Apr 11, 2015

Manager, not Salesman difficult to deal with. He was egotistical and abrupt with his language as if we where unable to appreciate his knowledge of the auto business. Also, would not give a fair price on a trade-in. I received double the amount he offered from the dealer a made a purchase from. Perhaps because I wasn't buying a Cadillac he could of cared less.

1 of 1 people found this review helpful.

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Norina

Nov 26, 2014

Don't have one complaint, eveything ran smoothly, not your typical anxiety when dealing with carsales people.

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Michael

Sep 1, 2014

I recently purchased a 2010 Cadillac cts from Olsen. I was looking at two other cars but chose theirs based on the service I received from their salesman Todd Burke. He was very informative about the car, no high pressure, and very personable. I would definitely buy there again.

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Kermit

Jul 6, 2014

Didn't buy the Escalade as there were many issues with it that the dealership didn't disclose.

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cindy

Jun 28, 2014

responded within minutes very professional would recommend

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John

Jun 14, 2014

5 * this is my 2nd car I have bought there and the roll out the red carpet for you. My sales man mike B was great. Very help full. Ty mike

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anita

May 24, 2014

I really wish they had taken the extra step to make the car I really wanted A dream. The car had a smell and I could not see me smelling that all the time. They said " they would get rid of the smell,But two trips to woburn from the south shore. The smell was still there. so I had to keep looking. How many trips do you take for the same car? It took me a hour and a half to get there the last time I went. Oh well, I have a new car. Thank you buick.

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magie

May 22, 2014

responded immediately to my e mail

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Bill

Apr 4, 2014

My experience was excellent. They were open and we were able to get the transaction completed in one hour.

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richard

Jan 6, 2014

Very informative on my inquires

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John

Dec 6, 2013

David was easy to work with. These negotiations are never quick but both felt that a fair value took place. The car was delivered on time.

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Richard

Oct 19, 2013

Great people to deal with. The salesman "Gary" was wonderful and went above and beyond to help make the deal good smoothly.

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Dave

Aug 21, 2013

Good deal good car. Joe was good will go back

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George

Jun 26, 2013

Heather Curley, their internet rep., was outstanding.

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michael

May 29, 2013

True professional staff

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JACOB

Mar 30, 2013

Awesome Dealer!!!! Best car buying experience! I will go there again for future purchases.

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Cathy

May 23, 2012

Very clean and friendly, even for pet owners !! Nice selection to choose from. Lisa our sales executive was great and I purchased the vehicle.

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Colonial Cadillac

Colonial Cadillac

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