Coggin Chevrolet At The Avenues

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GM Certified Internet Dealer, GM Certified Used Vehicles

10880 Philips Hwy
Jacksonville, FL 32256

http://www.cogginchevrolet.com

Sales: (855) 678-2076

Service: (855) 678-2076

Today 9:00am - 8:00pm

(Closed Now)

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Sales Reviews (20)

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Brian

Jul 13, 2017

Fast response

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Ron

Jul 6, 2017

Contacted the dealer about the car and was informed it was available, on the I was going to see the car I received an e-mail that the car was sold. Saved me a trip to the dealer. E-mail was prompt and appreciated.

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GuruG23P

Jun 10, 2017

Everyone was easy to deal with, patient, friendly and serviceable. The car was as nice as described and they make the process easy.

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Response from Coggin Chevrolet At The Avenues:

Thank you for your positive review, and we apprecaite your feedback, I am happy to hear that our staff was easy to deal with, patient, friendly, and servicable. We take pride in providing the best car buying experience to our customers, and your review shows us that we are doing our job. Please let us know if we can be of any assistance to you in the future. John Hipp, General Manager

smithcj88

May 17, 2017

They responded quickly

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Ebony

Apr 25, 2017

Henry was so friendly and I got my dream car !!

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Lori

Apr 18, 2017

Ended up with 3 different salesmen; no one could find the car; way too many salesmen not doing anything. Guess it just wasn't meant to be this time.

2 of 3 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Lori, we regret that you had a negative experience with us, but are glad you brought this to our attention. Please contact me if you would like to discuss this in further detail. John Hipp, General Manager

Donnie

Apr 15, 2017

Fantastic great guys non pushy very helpful

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Response from Coggin Chevrolet At The Avenues:

Donnie, thank you for taking the time to leave us feedback. John Hipp, General Manager

Pizzaman111

Mar 7, 2017

The dealer respond with a picture and information about a different car. There must be a cross up with information link. I did see the car requested on the lot. The car I was interested in test driving was in for repairs and not ready for the public.

1 of 1 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Thank you, Pizzaman111, for reaching out to us. Your opinion plays an integral part in our customer service. John Hipp, General Manager

David

Mar 2, 2017

Very positive

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Response from Coggin Chevrolet At The Avenues:

David, thank you for taking the time to leave us feedback. John Hipp, General Manager

Vigor_860

Feb 1, 2017

Made the deal

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Response from Coggin Chevrolet At The Avenues:

Vigor_860, thank you for taking the time to leave us feedback. John Hipp, General Manager

idrathrbsailing

Feb 1, 2017

Great people to deal with. I felt like I was doing business with a old friend.

0 of 1 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Idrathrbsailing, thank you for taking the time to leave us feedback. John Hipp, General Manager

Jamie

Jan 22, 2017

Answered all my questions before I could even ask. Very thorough. Everyone is very professional.

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Response from Coggin Chevrolet At The Avenues:

Jamie, thank you for taking the time to leave us feedback. John Hipp, General Manager

Alberto

Jan 10, 2017

very responsible

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Response from Coggin Chevrolet At The Avenues:

Thanks Alberto, for leaving us this response. John Hipp, General Manager

Dean

Jan 2, 2017

Dealer was less than responsive. I visited the dealership to see an advertised upscale car. The car was out as a loaner car to another customer who's car was being repaired. Incredible poor service and it seemed like my business was not important. I would not buy from this dealership.

1 of 1 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Dean, providing a great customer service and sales experience to our customers is our top priority. I would like to hear more about your visit, so please contact me at 904-260-8801, so that we can discuss where we went wrong and gain that trust back. John Hipp, General Manager

Ventrejoe

Dec 28, 2016

Changed price after quote! After salesperson quoted me 74,900.00 dealership changed price to 76,900.00.

1 of 2 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Hi Ventrejoe, we appreciate you taking the time to respond. The staff at Coggin Chevrolet at the Avenues take our reviews very seriously. Please contact me to discuss this in further detail. John Hipp, General Manager 904-260-8801

Wendy

Nov 24, 2016

Stayed in top of things and always called back, in a decent amount of time. Easy deal and negotiation

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Response from Coggin Chevrolet At The Avenues:

Wendy, thank you for taking the time to leave us feedback. John Hipp, General Manager

Samuel

Sep 15, 2016

Had a test drive set up for purchasing a vehicle. I called the place 5 times one day and got a response from the sales rep that set up my appointment once. He said he'd call back and let me know if the car was still in. He never called back. I called the next day on the day of my appointment and didn't even get an answer. When I drove down, the car was already sold. The lack of communication skills and professionalism is pretty discouraging to come back. Better communication means better business.

7 of 7 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Samuel, we apologize for the miscommunication you experienced with our service department. I am available to discuss any further questions you may have, please feel free to contact me directly. John Hipp, General Manager 904-260-8801

Joseph

Sep 5, 2016

E Mailed me right away. Good customer service skills.

1 of 1 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

Joseph, thank you for taking the time to leave us feedback. John Hipp, General Manager

Edward

Jul 14, 2016

meeting him today

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jwsholtis

Jul 9, 2016

It took many calls and emails to finally get a detailed quote as requested and finally got some attention in discussions with sales manager. Ultimately this dealer lost my business as their fees were definitely at the high end of the spectrum and I would say that their pricing in general is not very aggressive at all, especially given GM's push to reduce Corvette inventory and lot's of dealers selling them at very attractive prices.

4 of 4 people found this review helpful.

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Response from Coggin Chevrolet At The Avenues:

I apologize for any inconvenience or frustrations you may have experienced at our dealership. Our goal is to provide our customers with exceptional service and anything less is unacceptable. Please contact me directly at 904-260-8801, so that we can discuss this in further detail. Regards, John Hipp, General Manager

Read 2 old reviews

Nani

Jan 24, 2014

Very fast response. We got the car

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May 15, 2013

Terrific Dealer. Easy to work with and responded appropriately to my needs.

Is this review helpful? Yes | No

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Coggin Chevrolet At The Avenues

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