Ciocca Volkswagen

1346 Lehigh Street
Allentown, PA 18103

Sales: (610) 850-9784

Service: (610) 797-6330

Today 9:00am - 8:00pm
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2013 Volkswagen Passat S PZEV w/ Appearance Used Cars in Allentown, PA 18103

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All reviewers have been verified to have contacted this dealer – Learn More
May 7, 2017
Responded more quickly than I expected, almost instantly, in fact. Attentive but not pushy. Regrettably the car sold before I could actually see it, but the salesperson advised me of this rather than have me drive two hours and then try to put me into something else, and I appreciate that.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 29, 2017
Friendly, professional. Not pushy, very patient. Know a lot about their cars. Would definitely recommend.
Is this review helpful? Yes | No
Apr 21, 2017
Lovelybrownl
Great place to buy a car every one was great. They took their time with me never felt rushed or hurried, they listen to me and got me into the car a came for
Is this review helpful? Yes | No
Oct 27, 2016
Ciocca VW responded quickly and were very pleasant. I bought a car at another dealer.
Is this review helpful? Yes | No
Oct 12, 2016
The staff at the dealership were professional, patient and knowledgeable.
Is this review helpful? Yes | No
Aug 26, 2016
They got back to me right away and friendly
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you Jon!
Aug 23, 2016
Perfect buying experience. I bought this car. I would highly recommend Ciocca VW.
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you Steve!
Aug 4, 2016
My experience has been great...there were a few mechanical issues that needed to be addressed that were discovered after the purchased was completed. They 'told' me (I didn't need to ask) they will replace the head gasket at their expense and are providing a rental car to use in the mean time. Travis the sales tech was wonderful and knowledgeable. I would refer friends and family to Ciocca!
2 of 2 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you!
Jul 20, 2016
Good response and always cares about customers.
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you!
Jun 13, 2016
Quiet. I offered 16,500, but they have not accepted. Waiting to see if they can get it done before July is over. I really want it for 14500 after July. So, if you have any guru in yah make it so. Hard to rate a dealer if I am not a customer. So I will say 3 stars out of 5. Hey they call and email but no deals on wheels as of 6/13/16....
0 of 1 people found this review helpful.
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Apr 21, 2016
They reached out.
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you Sarah!
Apr 12, 2016
jck50
yes worked hard and fast response
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you!
Apr 11, 2016
Great experience
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you!
Apr 7, 2016
Price is still too high. I really like this car, but still too high price. I will have to add an additional type of seat for my handicapped grandson.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ciocca Volkswagen:

Mickey,

Thank you for your business and review. If I may ask, why do you feel the price was too high?
Apr 2, 2016
Great experience! They respond very quickly in regards to customers questions or concerns.
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you Damon!
Mar 16, 2016
Good
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you Brenda!
Mar 15, 2016
They sold me a better car!
1 of 1 people found this review helpful.
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Response from Ciocca Volkswagen:

Thank you Cory!
Mar 6, 2016
Roselyn85
Was told to go to the dealer to check out the car when I got there, the car was being sold to someone else said that they came first. Smh
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Roselyn, Sorry that the original vehicle you were interested in was being sold as you arrived. We appreciate your business. How was your experience with Fareed (Frank) while purchasing your 2011 Honda Accord?
Feb 7, 2016
Fall out with me the next day but was unable to get financing I needed
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you for your review!
Feb 2, 2016
Great service!!
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Glad to hear your visit was great!
Jan 26, 2016
Still in the process of shopping but these guys are very responsive and very attentive!
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thanks for the kind words, Ben.
Jan 1, 2016
John Hershey is excellent-always returned my calls very honest and upfront
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you Charlie
Dec 17, 2015
BIGBOYY
5
Responded within 1 minute of Inquiring information. That's How all Dealers should work Like a well greased machine !
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you for your review. We appreciate your feedback.
Read 12 old reviews
Sep 2, 2015
Good experience
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you.
Jun 8, 2015
Very good Service
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thanks Dustin!
Feb 28, 2015
bglav
5
Vehicle was sold and they had others in similar mileage/price range but higher priced. Exhanged emails and phone calls and I got the impression the other vehicles would be in the same price range, but they were not. I arrived and the staff was friendly and accommodating. They weren't overly pushy. I wasn't comfortable with the VW brand without more research. They did indicate that they will use one low price car to drive traffic to the dealer. This put me off a little bit, but otherwise a decent experience.
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

We appreciate your business. Thank you for the online review. What could we have done differently to earn a 5 star review?
Dec 12, 2014
Very good service!!!!
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you for your business! We look forward to serving you again, Rita!
Jul 28, 2014
Staff was very personable and helpful.
Is this review helpful? Yes | No

Response from Ciocca Volkswagen:

Thank you, Tom. See you again soon.
Apr 3, 2014
Dealer called back and informed me car was sold already
Is this review helpful? Yes | No
Aug 8, 2013
Excellent, helpful, knowledgable.
Is this review helpful? Yes | No
Mar 11, 2013
Dealer was great and I was ry happy with the deal.
Is this review helpful? Yes | No
Jan 7, 2013
Dealership great prices are ok, but they did not have truck I was looking for.. If they did I would have bought it from them.
Is this review helpful? Yes | No
Dec 17, 2012
Very prompt and very courteous. I did not purchase there because they were out of state.
Is this review helpful? Yes | No
Jun 19, 2012
Thay contacted me in the mail and on the phone, very proffessional and helpful...
Is this review helpful? Yes | No
Oct 14, 2011
They were quick to respond to my first email but I had a hard time actually trying to get someone to talk to. I had to call almost all day to have someone return my phone calls.
Is this review helpful? Yes | No

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