Chapman Chevrolet

They were unwilling to negotiate the price. They're are trying to get top dollar for a vehicle that has major dents inside of the bed a dent on the outside above the brake light and several major scratches that were just touched up with paint and no effort to level the touch up.

Great experience purchasing my awesome Silverado. Make sure you see Lexi!! She’s the best!!

Everyone was really nice. They also followed up with me about my purchase and if I had any question. I really appreciated how quickly they got us in and out of the dealership.

keep up the good work!

I bought a truck there that needed repairs and bought it AS IS. The inspection was due in a week but they made no effort to inspect it. I was disappointed.

Information was fast and easy I personally dealt directly with the Used car manager Giancarlos when it’s time for me to buy I will definitely deal with them.

They worked with me over the phone with FaceTime, they were nice about it. I Was very interested in that malibu but The Payments were to high said he couldn’t give me no more than $1000.00 for my trade in, thought they could of gave me a little more. At that time I didn’t have no money down he said with about 500 hundred dollars he came down to about 356, monthly

Salesman was helpful but unable to make a deal! Dealership kept changing the price claiming market analysis and were unwilling to negotiate! Offered $500 off list price when the car was listed at $53,400. 60 days earlier the car was listed at $44,800. Car then went to $56,000 and then down to $49,000 dealership is all over the place!!

Chapman Chevrolat was very timely in reponding and helpful in answering questions. I look forward to working with them in the future.

Dealer responded a few times great job !!

Very good

Great

As I was getting my loan processed the truck I was trying to buy got sold. Probably not the saleswomans fault, who took a day off and didn't respond to my texts.

Called back with info quickly

They are the best! Great people and service! I was in and out of there in an hour with the purchase of a used car.

They quickly provided me the purchase price of the car.

Dealership would not help me with the sending my co signer paperwork for my trade. Stated the co signer mud be present. Another dealership was very helpful and I got deal deal be with that other dealership. They need to be willing that do the more difficult paperwork to get deals done. The dealership I dealt with made it simple. Shame on Chapman.

Get tons of auto-generated emails and then when I respond to their email they never reply what's the point? They also offer a free extended warranty on their used vehicles but you have to come to their shop to use it I've never in my life seen any other dealer require that. they've always been valid Nationwide

Excellent

I think this dealer Chapman Chevrolet is not reputable as they would not let me use my GM dollars on the purchase of the car. By the way another dealer would so it is there descreation so I am told.. Will not by a GM product again probably going to be a toyota and I hate buying foreign nut even worse I hate being screwed

Very nice people pleasant to talk to.

Helpful and a learning experience on how finance and leasing works with me down payment

very good

Responded and was helpful with info

great dealership fast service

Pretty good communication -- felt like alot of the responses I got were automated or templated, so the personal touch was not there.

Scheduled an appointment to see the car and when I got there the car was in the body shop and I couldn’t see it. Scheduled another appointment to see the car and they wouldn’t honor the online price and quickly changed the price online afterwards. Overall not a good experience at all

Dealership contacted me quickly after inquiry and followed up.

Salesman was courteous and answered my questions, no nonsense. It was much appreciated.

Dealer was willing to work with me. I will be going back there for my next vehicle. Great dealership.

Were very nice and answered questions

Did not care much for the salesman, other than that the rest of the staff were great. Helpful, pleasant, courteous and polite.

they have unrealistic prices listed on ads, when you call prices are different, was told they needed GMS number for GM pricing, they called twice to get it from me then never heard a word back from them on pricing, feel they have something shady going on, I do not recommend this dealership, poor customer service

Very disjointed communications. Not happy with the response. Prices listed online combine multiple non-compatible incentives to make things artificially low. We I contacted them for a "best price" on the truck I was interested in my price was thousands higher than the online listing.

i purchased this car. My salesman, Jim was very professional and a pleasure to business with. The F&I associated Allison not very friendly just wanted to get me out of her office as soon as possible. My overall experience i would rate as above average. Internet contact Michelle was also very professional and responded very quickly to my requests.

Very difficult dealership to obtain detailed information regarding the total cost, breakdown of total options and the internet sales person was sending out reponses that did not refer to our questions. Seemed to have difficulty writing English.

Great

They are the best! Great people and service! I was in and out of there in an hour with the purchase of a used car.

Excelent

They are the best! Great people and service! I was in and out of there in an hour with the purchase of a used car.

Were very nice and answered questions

Very difficult dealership to obtain detailed information regarding the total cost, breakdown of total options and the internet sales person was sending out reponses that did not refer to our questions. Seemed to have difficulty writing English.

They worked with me over the phone with FaceTime, they were nice about it. I Was very interested in that malibu but The Payments were to high said he couldn’t give me no more than $1000.00 for my trade in, thought they could of gave me a little more. At that time I didn’t have no money down he said with about 500 hundred dollars he came down to about 356, monthly

Very good

They are the best! Great people and service! I was in and out of there in an hour with the purchase of a used car.