Cars R Us Chicago

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2336 N. Pulaski Rd
Chicago, IL 60639

Sales: (773) 289-4500

Today 10:00 AM - 7:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 15, 2018
GuruD7FYJ
Great
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Mar 22, 2018
Good and respectful!
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Feb 28, 2018
GuruZ2Q49
Chris and his assistant were very friendly and not too pushy. As a first time car buyer, it was a good experience for me and I felt I could trust them. Didn't purchase the car but it was exactly as it was listed, and almost purchased it (would have if I hadn't found a better car elsewhere - no fault on Chris or the dealership)
0 of 1 people found this review helpful.
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Feb 11, 2018
Very responsive
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Sep 17, 2017
Nice people, not to bad price
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Jul 19, 2017
Guru9NR2J
wonderful experience, great service.
4 of 4 people found this review helpful.
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Response from current dealership owner:
We are Glad You had a positive experience.  We appreciate your kind words
Jun 15, 2017
They contact me right away.
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Apr 22, 2017
Nice people, clean and very organized. Helpful and responsive, we purchased the car from them. Chris was a great help.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Joseph
Thank you for your kind review,  We are happy that you had a positive experience with us. Enjoy the Road :)
Apr 10, 2017
AW123
Told us the car was sold, then called to say the car was available. We decided just to skip them all together.
0 of 4 people found this review helpful.
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Response from current dealership owner:
We apologies that you experienced this, sometime a sales falls apart at the end because of financing and the vehicle becomes available once again.  We are sorry this happened in your case.
Nov 16, 2016
1,445
Great customer service even when the vehicle wasn't available that I was interested in they tryed to find me another one
7 of 7 people found this review helpful.
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Jun 20, 2016
My experience with Cars R Us was fantastic! Chris helped us find a great rate for our loan on a beautiful Kia Soul. He worked with us on every step and patiently answered all of our questions. The vehicle we bought was in steller shape with low miles and they had a lot of great cars on the lot. Don't hesitate to go to here if you're looking for a used car- ask for Chris!
5 of 5 people found this review helpful.
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Jun 3, 2016
Just sent email they responded
0 of 6 people found this review helpful.
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Read 20 old reviews
Mar 26, 2016
Chris was great to work with! He and Alex were kind enough to stay open a little longer for us. Car is running great (have had it 6 days now).
3 of 4 people found this review helpful.
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Mar 19, 2016
katpower
I went in and looked at the car and spoke with the salesperson. He was helpful and answered my questions.
3 of 3 people found this review helpful.
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Mar 5, 2016
reynes
Very attentive salesperson, a smooth operator. Both he and the owner went the extra mile to get us into the car we bought. Nice guys, but you need to do your due diligence. KNOW WHAT YOU'RE LOOKING FOR and stick to it. The salesperson seemed to steer us away from some of the cars we were interested in. (we ended up with a good car, but the exact opposite of what we were looking for.) So, if you are on a tight budget, desperate, very trusting, or easily swayed -don't take your check book/debit card or cash with you! They purchase, repair, broker funds and if you like, service your car. But they have limited stock and limited ability to work deals as their prices are pretty competitive as it is. We were able to pay cash but even so we had a limited budget and If you are not a mechanic, you must have the car you are interested in, inspected before you put your last dime on it. Chances are you'll have to put extra money in it once it's been looked over. Factor the inspection into your budget. It may save you a lot of money in the end. If you're able to work on the car yourself, but don't have time for the the hassles of auctions, Cars 'R US is a good alternative. Otherwise take time to research before you go.
3 of 4 people found this review helpful.
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Nov 11, 2015
I lost interest in the car but the salesman was honest.
2 of 2 people found this review helpful.
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Jul 28, 2015
The listing didn't say the car was in an accident and it had a rebuilt title. I felt the listing wasn't honest. Luckily I called and asked before showing up.
1 of 2 people found this review helpful.
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Response from current dealership owner:
We appreciate your feed back.  We specialize  in Certified  Vehicles, Yes  We have Some Rebuilt Vehicles, But no matter what shape the car was in when we acquired it We fully inspect all vehicles for Customer Satisfaction,  We Stand by our products and our customers,  We also offer lifetime support in repairs in the event you should need it.  Our Rebuilt are restored to  Showroom Quality and our sold well below market value.  Thank you for considering us we really do appreciate it
May 11, 2015
I bought Subaru 1999 car. It looks great. As it is just a week since I owned a car I can't say much more. Regarding to the dealer ( Chris ) is very nice, responsive and helpful person. Thank you so much.
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Mar 1, 2015
Great business and cars
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Feb 28, 2015
Informative and helpfull
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Aug 16, 2014
LloydD_jr
Extremely happy with my experience there at the dealership they responded right away to my Interest in the car worked with me to get the car that I wanted for a fair price. The car was clean and runs really smooth I love everything about the car. The man that helped me was very up beat, nice, and funny. Great place to go and buy a smooth dependable car at a fair price!
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Jul 20, 2014
lyndseyrs
Dealer responded quickly upon next business day.
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Jun 26, 2014
Very Accomodating
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Apr 18, 2014
I had to call because I never received a response on my inquiry about the 2007 Ford Focus but Chris was helpful and provided me more information regarding the car.
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Apr 17, 2014
Friendly and helpful but ended up buying elsewhere
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Apr 3, 2014
thanks
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Mar 27, 2014
good
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Aug 8, 2013
Lovely salesperson who was as attentive as the phone would allow. Insufficient staff meant constant interruption in the sales process, which was frustrating. Current staff was patient and persistent and much appreciated.
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Jun 4, 2013
Grate
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Mar 21, 2013
Tried to resales a totaled vehicle know your carfax people!
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Mar 17, 2012
Vehicle had a rebuilt title. Dealer was uofront about it.
Is this review helpful? Yes | No
Dec 20, 2011
Sent an email via Car Gurus - never heard back.
Is this review helpful? Yes | No

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