Cars & Class Motors

3509 S. Willmington St.
Raleigh, NC 27603

http://www.carsandclassmotors.com

Sales: (919) 200-6281

Today 9:30am - 7:00pm

(Open Now)

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Sales Reviews (12)

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Tommy

Sep 15, 2017

Great place!! Love my new car I got from them!!

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GuruDTQRT

Sep 3, 2017

The dealer was easy to work so far so good on the purchase my only complaint would be that the car did not have a full tank of gas upon purchase but it was later in the day, so I will give then a pass, just be sure to ask otherwise you should not need to negotiate a full tank of gas would have given 5 stars otherwise

1 of 1 people found this review helpful.

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Venita

Aug 15, 2017

Test drive was great. Pointed some things out to staff but decided not to buy.

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BVickers778

Jun 12, 2017

The limited contact I had with customer service was great. The car that I wanted sold prior to me being able to get to the dealer.

4 of 4 people found this review helpful.

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moose53

Jun 9, 2017

I dealt with Sam, great guy very friendly, worked with me to get me in my Jetta that day. I highly recommend Cars & Class Motors!

3 of 3 people found this review helpful.

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naquea

May 28, 2017

This dealership was very discriminatory towards me. I set an appointment a month ago to test drive a Chevy Cruze but when I got there I was told that they were holding the car for someone else. Someone who hadn't put any money down on the car and here I was with a Capital One approval letter being turned away. After this I continued looking for a vehicle and found another vehicle that I liked, which so happened to be at their dealership again. I made an appointment to go in and test drive/purchase the car but I received an email one hour before my appointment that someone had purchased the car. Now why were they able to hold a car for the other customer but not me? When I made a fuss about how I felt like I was being treated I was told that they don't hold cars and if I wanted to test drive another car that they would drive the car to my job so that I could do so..... So why wasn't this done previously? I also asked if I could begin the paperwork two days before the car sold via fax or email because of my work schedule and I was told that I could start the paperwork but would have to come into the dealership to finalize the contracts. Yet they never sent me the fax and I was told that they would hold the car for me. So what was the purpose of me setting an appointment if it wasn't going to honored? Why are certain customers being treated better than myself? I would never do business with this dealership and I advise others not to as well. *In response to the dealership, this review WAS NOT sent to your dealership in error. Please do not insult my intelligence. As per Capital one, your dealership IS participating in their financing program. Now if that has changed, please update that information with Capital One and also make certain that your salespeople are aware of this. Do not lure potential customers to your dealership under false pretenses. And I absolutely DO feel like I was mistreated when I came into your dealership.

6 of 7 people found this review helpful.

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Response from Cars & Class Motors:

We apologize about the experience you had. But i believe this review was sent to this dealership by mistake.

First, we never had a Cheverolet Cruze for sell over this dealership,
Second, We are a independent dealership, We don't work with Capital One because Capital One only accepts franchise dealership,
Third, If you believe you were mistreated over this dealership we would like to start off apologizing about the experience and would like to fix this situation in a friendly respectful manner. We take pride in our work and always would like to keep all our customers satisfied.
Plea

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jennifer

May 10, 2017

sales person was nice and followed up as promised

1 of 1 people found this review helpful.

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Kise1grl

Apr 16, 2017

I asked for a total price including all fees and they gave me the total cost to drive off the lot. The car was a little too much for me at the time so I did not purchase.

3 of 3 people found this review helpful.

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uli

Jun 15, 2016

Me and My wife bought a car a couple of weeks ago . I love the car had it checked out and the price was great. I had one request and they worked with me and got it done . I recommend Cars and Class motors they have the cheapest prices and the best customer service I have seen in years.

8 of 9 people found this review helpful.

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Anthony

Jun 3, 2016

I've tested 3 cars and taken them to my mechanic who found many things wrong with all of them. Just be smart and have the cars checked out. They were all pretty and shiny and the prices were great which made me suspicious.

13 of 13 people found this review helpful.

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Jessica

Apr 20, 2016

I have purchase a vehicle there about 4 months ago and the car is excellent I had the greatest service I've ever experienced from any other place I've purchased previous cars before and this is actually one of the only places that seen with the lowest doc fee I will definitely go back for future purchases

6 of 6 people found this review helpful.

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Karl

Nov 1, 2015

Timely and informative response.

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Read 15 old reviews

Steve

Aug 23, 2015

Good

1 of 1 people found this review helpful.

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Abe

Mar 13, 2015

The owner and his employee is the worst sales team that I ever met. They could've made $12K CASH from me but they were so arrogant telling me they're too busy to contact me and their cars are flying off the lot too many customers visiting their lot, this during the big snow winter storm days, they don't have time to call or contact me. And couple of times that I called the guy was very rude even when i asked him if prefer cash or cashier's check when i come to buy the car from him and his reponse was " I don't need anything!" I was kinda WTF I reminded him I'm buying the dang car not asking for it free!!! I recommend no one should ever buy a car from Cars & Class Motors Raleigh, NC. By the way I did found a car wiht BETTER deal !!!! I really want to give them ZERO rsting but i have to picked one start

4 of 7 people found this review helpful.

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beandavid

Jan 26, 2015

great job

2 of 2 people found this review helpful.

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Alberto

Dec 19, 2014

Good

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Mick

Nov 20, 2014

Very punctual in responding

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Disgruntled customer

Aug 25, 2014

Did not mean to give a star. Two phone conversations. Both times assured "The truck's in very good condition." Used (very good) new paint job to hide rust over the wheelwells. Didn't even bother to use Bondo, just painted over the rust. Hollow portions of the frame contained what appeared to be "SILT"! Very competitively priced however, and now I see why. Do what you want, but I wouldn't buy a two-horse wagon here.

2 of 3 people found this review helpful.

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charmaine

Jun 30, 2014

Rude

2 of 2 people found this review helpful.

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Roger

Jun 14, 2014

I was treated very well and felt that the dealer was truthful and helpful. I feel we had a plesant exsperance.

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Sep 22, 2013

quick response,easy to deal with, explained the paperwork and pricing and why certain cars are offered with discounts,thank you

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Alex

Sep 16, 2013

If I could leave no stars, I definitely would! When we went to look at the cars, Jacob was there and especially helpful. We decided after a little more looking 2 days later to go with the Honda Civic and negotiated a great deal for us over the phone and told him what time to expect us. We arrived about 15 minutes late, but Jacob was no where to be seen. The assistant helped us with test driving another car we were also considering at the last minute. We then test drove the Civic prior to signing any papers and the car stalled and died three times! Once, as I was trying to pull out of the parking spot, once as I tried to get onto the road and again as I pulled back in! Sam (another gentlema who works there), then got the keys and was gone not even 3 minutes and told us that he just went around the corner with the car and it was fine (after having just test drove another car, we knew there was no way he went anywhere in that amount of time). Being in need of a car, we tried to negotiate a better price for the other car that we were looking at and they didn't budge from the list price. That was the confirmation that we needed to know that they knew they was something wrong with the Civic: why would they discount the Civic over $1500 to the negotiated price and not be willing to do the same for the other car we were looking at if they're both good cars? We were so disgusted with their willingness to sell us a car that they knew had problems that we just left. So sketchy!

3 of 3 people found this review helpful.

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Jill

Aug 31, 2013

The dealership was small and personable. There was no pressure to buy. Jacob rode with me on a test drive when I asked him to. He also was kind enough to give me a ride from the rental car company after I purchased a vehicle from him. I am still waiting on a manual to the vehicle and a remote key fob he promised to mail to me. I had to have all four tires on the vehicle replaced because the tread was worn, but after this, the vehicle drives like a dream and the serviceman I took it to said it was in great shape.

1 of 1 people found this review helpful.

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Christal

Aug 15, 2013

good

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Dave

Aug 14, 2013

Dealer responded.

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Abhishek

Aug 13, 2013

Good

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anna

Jun 16, 2013

I bought a car from there a couple of weeks ago. They were nice and prompt with responing to my questions. When i showed up at the lot, they were very helpful and gave me a great deal! Definitely the best dealership around!!

2 of 2 people found this review helpful.

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