CarMax Dulles

45210 Towlern Place
Sterling, VA 20166

Sales: (240) 702-1340

Service: (703) 956-7083

No-Haggle Dealer

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https://static.cargurus.com/images/forsale/2018/07/17/23/43/2015_lexus_rc_350-pic-3695051693963242799-152x114.jpeg

2015 Lexus RC 350 AWD Used Cars in Sterling, VA 20166

Good Deal
$2,758 BELOW
CarGurus IMV of $34,756

Price: $31,998

Mileage: 12,910

Location: Sterling, VA 20166

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Lexus RC 350 AWD for sale - $31,998, 12,910 miles with Bluetooth, Backup Camera, Premium Package, Alloy Wheels, Luxury Package
https://static.cargurus.com/images/forsale/2018/05/09/00/58/2015_mercedes-benz_slk-class-pic-4151686203749409676-152x114.jpeg

2015 Mercedes-Benz SLK-Class SLK 350 Used Cars in Sterling, VA 20166

Good Deal
$2,172 BELOW
CarGurus IMV of $36,170

Price: $33,998

Mileage: 21,654

Location: Sterling, VA 20166

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2015 Mercedes-Benz SLK-Class SLK 350 for sale - $33,998, 21,654 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/16/23/38/2016_cadillac_escalade_esv-pic-7352895744411980509-152x114.jpeg

2016 Cadillac Escalade ESV Platinum 4WD Used Cars in Sterling, VA 20166

Good Deal
$4,457 BELOW
CarGurus IMV of $68,455

Price: $63,998

Mileage: 20,017

Location: Sterling, VA 20166

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2016 Cadillac Escalade ESV Platinum 4WD for sale - $63,998, 20,017 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/06/26/23/40/2015_mercedes-benz_cla-class-pic-5855214119481413341-152x114.jpeg

2015 Mercedes-Benz CLA-Class CLA 250 Used Cars in Sterling, VA 20166

Good Deal
$1,697 BELOW
CarGurus IMV of $23,695

Price: $21,998

Mileage: 19,953

Location: Sterling, VA 20166

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2015 Mercedes-Benz CLA-Class CLA 250 for sale - $21,998, 19,953 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/17/23/43/2016_acura_mdx-pic-6297135402474115884-152x114.jpeg

2016 Acura MDX Used Cars in Sterling, VA 20166

Good Deal
$1,882 BELOW
CarGurus IMV of $31,880

Price: $29,998

Mileage: 40,195

Location: Sterling, VA 20166

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2016 Acura MDX for sale - $29,998, 40,195 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/31/23/53/2015_jeep_grand_cherokee-pic-1572394758018568265-152x114.jpeg

2015 Jeep Grand Cherokee Laredo 4WD Used Cars in Sterling, VA 20166

Good Deal
$1,480 BELOW
CarGurus IMV of $23,478

Price: $21,998

Mileage: 27,226

Location: Sterling, VA 20166

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Jeep Grand Cherokee Laredo 4WD for sale - $21,998, 27,226 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/02/00/17/2016_acura_mdx-pic-7749511713935966140-152x114.jpeg

2016 Acura MDX Used Cars in Sterling, VA 20166

Good Deal
$1,644 BELOW
CarGurus IMV of $31,642

Price: $29,998

Mileage: 29,930

Location: Sterling, VA 20166

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Acura MDX for sale - $29,998, 29,930 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/05/23/47/2015_mercedes-benz_c-class-pic-6102469417340924189-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Sterling, VA 20166

Good Deal
$1,482 BELOW
CarGurus IMV of $24,480

Price: $22,998

Mileage: 32,997

Location: Sterling, VA 20166

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Mercedes-Benz C-Class C 300 4MATIC for sale - $22,998, 32,997 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/29/23/37/2017_infiniti_q50-pic-6934238956143907205-152x114.jpeg

2017 INFINITI Q50 3.0t Premium AWD Used Cars in Sterling, VA 20166

Good Deal
$1,458 BELOW
CarGurus IMV of $30,456

Price: $28,998

Mileage: 13,064

Location: Sterling, VA 20166

Average time on market: 59 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2017 INFINITI Q50 3.0t Premium AWD for sale - $28,998, 13,064 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/10/10/20/2017_bmw_3_series-pic-851356622498630314-152x114.jpeg

2017 BMW 3 Series 330e iPerformance Sedan RWD Used Cars in Sterling, VA 20166

Good Deal
$3,977 BELOW
CarGurus IMV of $38,975

Price: $34,998

Mileage: 13,977

Location: Sterling, VA 20166

Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2017 BMW 3 Series 330e iPerformance Sedan RWD for sale - $34,998, 13,977 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Heat Package, Premium Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2018/05/25/00/01/2015_dodge_durango-pic-3604028158479696499-152x114.jpeg

2015 Dodge Durango Limited AWD Used Cars in Sterling, VA 20166

Good Deal
$1,058 BELOW
CarGurus IMV of $29,056

Price: $27,998

Mileage: 22,427

Location: Sterling, VA 20166

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Green Description: Used 2015 Dodge Durango Limited AWD for sale - $27,998, 22,427 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/06/27/23/40/2015_lexus_rx_350-pic-1315261409370729576-152x114.jpeg

2015 Lexus RX 350 Used Cars in Sterling, VA 20166

Good Deal
$1,418 BELOW
CarGurus IMV of $28,416

Price: $26,998

Mileage: 44,306

Location: Sterling, VA 20166

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Lexus RX 350 for sale - $26,998, 44,306 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2018/06/13/23/41/2015_jeep_wrangler_unlimited-pic-8121294296868655191-152x114.jpeg

2015 Jeep Wrangler Unlimited Rubicon Used Cars in Sterling, VA 20166

Good Deal
$2,564 BELOW
CarGurus IMV of $34,562

Price: $31,998

Mileage: 28,375

Location: Sterling, VA 20166

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Jeep Wrangler Unlimited Rubicon for sale - $31,998, 28,375 miles with Bluetooth, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2018 Acura TLX V6 FWD with Technology and A-Spec Package Used Cars in Sterling, VA 20166

Good Deal
$1,488 BELOW
CarGurus IMV of $36,486

Price: $34,998

Mileage: 9,238

Location: Sterling, VA 20166

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2018 Acura TLX V6 FWD with Technology and A-Spec Package for sale - $34,998, 9,238 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/16/07/48/2014_toyota_tacoma-pic-7906707157701644930-152x114.jpeg

2014 Toyota Tacoma PreRunner Double Cab V6 SB Used Cars in Sterling, VA 20166

Fair Deal
$948 BELOW
CarGurus IMV of $21,946

Price: $20,998

Mileage: 84,218

Location: Sterling, VA 20166

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Toyota Tacoma PreRunner Double Cab V6 SB for sale - $20,998, 84,218 miles with Bluetooth, Backup Camera, SR5 Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 17, 2018
We are very happy with our car buying experience at CarMax. From the initial return phone call by Hameed to signing the papers later that same evening, everything went smoothly & professionally. Hameed went out of his way to answer all of our questions & help us make the best decisions for our purchase. We appreciate Hameed’s patience & easy-going manner that made the whole process a pleasure!
Jun 3, 2018
Solid dealer, unable to visit yet be very friendly in their correspondence
May 12, 2018
Dealer responded in regards to the no hassle price. I emailed back to get more info regarding the price and additional info. I did not get a response. Unfortunately because of this I chose to go with another car
Mar 27, 2018
Ended up with a Maserati granturismo, said the car was inspected and everything was perfect, took it to a Ferrari dealership, the same one who did all the services and that’s where my good feeling ended. The dealership overlooked a broken spring and subframe damage. When I called to see what they would do they paid for the springs, so out of the 10,500 in parts I got 400, and nothing for labor. Do a PII somewhere else before you buy, or you may end up with an additional 10-20K in repair cost
4 people found this review helpful.
Mar 23, 2018
MrMark182
5
CarMax to be avoided. Unethical and incompetent sales staff. I had been patiently searching nearly 2 years for a 2014 Nissan Juke SL AWD in Graphite blue, single owner, low mileage. Finally one popped up at Dulles Virginia CarMax. I was 1st person to contact dealership the 1st day it was listed on the net. I made an agreement with one sales consultant to purchase the car and he placed it on hold for me until 3/20/18. We had to wait for title to physically be at dealer ship (Virginal thing) before it could be transferred out of state to Minnesota. Had local sales consultant at CarMax in Maplewood MN agree to keep an eye on car to determine when title arrived at VA CarMax, he didn't. On 3/15/18 I verified with another sales consultant at Dulles CarMax that title had arrived and car was on hold for me until 3/20/18. I then texted my local CarMax sales consultant to initiate transfer of car to MN, he didn't. Being car was on hold for me I waited until Monday 3/19/18 when original sales consultant at Dulles CarMax returned to work and had my local CarMax contact Dulles CarMax to initiate transfer only to be informed Dulles had sold the car on Saturday 3/17/18. Dulles Sale Manager blithely made excuses and claimed it was mistake and flat out lied to me that they don't place cars on hold like that. Surely sales consultant that sold car on 3/17/18 had access to same hold info as did the sales consultant I spoke with on the 3/15/18 and yet chose to poach the sale and collect the commission on the $18,000 car. Both CarMax dealer ships completely avoided accepting any responsibility nor accountability for their failures. Logical conclusion to be drawn is that CarMax is a cluster stoop organization with a systemic failure to staff it's dealerships nation wide with honest ethical personnel who possess even basic business acumen who can consistently execute basic business/sales particles. Apparently CarMax is simply focused on quick turn of inventory to maximize profit. After all they boast of being largest used car dealership in the nation with 50,000+ plus cars in stock. Clearly they'll sell them as fast as they can any way then can and if that pisses off a few clients well that's just the cost of doing business.
2 people found this review helpful.
Mar 2, 2018
new new
Praveen got back to me right away and helped me get financed before I drove the hour. When I got there we test drove the car and it was in excellent condition. Took the car home within an hour! Thanks Praveen!!!
1 people found this review helpful.
Feb 24, 2018
Very helpful. Thank you
Feb 3, 2018
very helpful
Feb 3, 2018
Jaodee
Paul my sales person was very knowledgeable, experienced, and patient. He answered all my questions and followed up on all leads. Though i did not purchase from this dealership, I will recommend them anytime.
Dec 30, 2017
pleasant experience
Dec 23, 2017
Prompt response, good price. Will follow car as not yet ready to purchase.
Dec 14, 2017
Great customer service. Responsive. Fast administration. Car was ready and detailed when I picked it up.
2 people found this review helpful.
Dec 12, 2017
Very helpful and non pressuring staff. Kept emailing for help.
2 people found this review helpful.
Nov 26, 2017
The salesperson contacted me within 1-2 days of my request of getting information on this car.
1 people found this review helpful.
Nov 16, 2017
Was the best I ever had! All around!
1 people found this review helpful.
Sep 29, 2017
The salesman person we met with was unengaged and distracted; He seemed otherwise concerned. The very brief test drive on which he participated, did not allow for any meaningful road experience and again our Carmax representative did not offer any useful information which could have better helped us understand the features and capabilities of the vehicle. It was readily apparent he was not well acquainted with this make and model. Test drive over, I was presented with an, at best, insulting trade in offer for my current vehicle which was well below an offer I had in hand from a competitor. I ended up buying from another dealer and sold the car I was replacing on my own for $800 above the KBB private seller estimate. The one bright spot of this visit was the sales team manager whom was very nice and courteous.
8 people found this review helpful.
Sep 15, 2017
They were very prompt with replying to me and setting up a time to see the vehicle.
1 people found this review helpful.
Aug 2, 2017
excellent
0 people found this review helpful.
Jul 30, 2017
nate0123
35
If you like to pay way too much, this is the place for you. I asked the salesperson why the Mazda2 was listed for almost $4k over fair market value, and his response was literally to cast dispersion on all other dealerships that had lower prices than they do. This is a quote: "My question to you is why is the dealer selling their Mazda2 for such a low price? I would be concerned because if it is such a good deal Buyer Beware because they have to unload it before any Vehicle History catches up, possible accident, Frame Damage, Title issues etc." They don't allow negotiation, so I walked away and never looked back. Even if some of their prices are in the "fair" category, I'm not just looking for an average deal, I'm looking for a good / great deal.
12 people found this review helpful.
May 5, 2017
Terrible. Representative walked away for another customer when he realized I didn't like first car. So I just left. Would never go back.
16 people found this review helpful.
Apr 12, 2017
Cordoba_2023
Immediate response
0 people found this review helpful.
Mar 18, 2017
Pony_635
Very good at explaining all options, not overly aggressive with phone calls.
4 people found this review helpful.
Mar 3, 2017
This was a good deal test drove and all decided come back the next door and it was gone
4 people found this review helpful.
Mar 3, 2017
Overall very good as expected by a CARMAX facility (very clean, pleasant people, car of interest very clean. Bottom line, I didn't like their price, stated such, but their 'NO HAGGLE' = no sale
10 people found this review helpful.
Feb 24, 2017
Fast response
2 people found this review helpful.
Feb 19, 2017
Acdcwireman
5 star experience. Not buying a car from any other dealer.
Feb 4, 2017
Very informative
0 people found this review helpful.
Nov 13, 2016
Excellent experience excellent cat excellent price!
Oct 16, 2016
A salesman responded initially now i have emailed him three times to see if car is still availanle and he has not replied
7 people found this review helpful.
Sep 1, 2016
Good
1 people found this review helpful.
Read 21 old reviews
Jul 12, 2016
Excellent
1 people found this review helpful.
May 31, 2016
Told it's possible to lease by the nice person I spoke to. Then someone else told me I can't lease - guess by the color of my skin. Very discouraging since I drove 50 miles to the place.
9 people found this review helpful.
May 4, 2016
Called me right away. Just decided to go with another deal.
May 1, 2016
Fast to respond.
Mar 14, 2016
prompt response although never actually spoke to anyone at the dealership so I am rating them low.
1 people found this review helpful.
Mar 8, 2016
Good
1 people found this review helpful.
Mar 1, 2016
Had a nice conversation with mark stayed in contact with me over the phone and via email.
Apr 23, 2015
Quick response but car was sold.
Aug 26, 2014
Did not consider cargurus market value. Standoffish rather than willing to explain their policy- would not do business there. Bought the same car model and year at Rockville- came with leather seats, sunroof/moonroof, and 25,200 miles for $2,000 less. The sunroof was overlooked in their listing but Rockville honored their price.
1 people found this review helpful.
Oct 2, 2013
very prompt
Sep 11, 2013
Under valued my trade. Went to another dealer and they gave what it was worth. I made the trade and bought the new vehicle the very next day. I will not use Car Max again.
2 people found this review helpful.
Aug 31, 2013
Excellent responce time, very helpful
Jul 10, 2013
dcn
a salesman contacted me by phone to answer a question regarding a car I was considering and then berated me on the basis that I was not going to buy a car for at least two weeks- He said I should not inquire about anything until I was ready to come in and buy- I did not know that was the way it should work- I like to shop, compare, gather facts and then make a plan- My plans will not include Carmax-
1 people found this review helpful.
Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
Dec 8, 2012
Lisama
Dec 3, 2012
Didn't buy their car but salesperson was ok.
Nov 2, 2012
Dealer was quick to respond. But car was already sold. And I emailed the minute the email came to me from Car Gurus. so, not sure where the shortfall is there.
Oct 1, 2012
Dealer was responsive and friendly
Jun 15, 2012
I bought a car, there was a defect we did not agree on, they took it back, no hassle. Julio, Dave, Mike, Nate et all were all very helpful.
May 2, 2012
quick response
Mar 26, 2012
The process took over four hours despite no financing, but otherwise the experience was just fine. All employees were polite and helpful.

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